Kenosha Community Health Center: Services & Hours

Choose the Right Kenosha Clinic

There is no single “KCHC hours” schedule. Each site has a different mix of services, so use the clinic that matches the care you need.

Current Clinic Hours by Service

Medical, Dental & Behavioral Health Services

KCHC/Pillar Health also offers mobile services that can include vaccinations, screenings, point-of-care testing and health education at community locations. Availability depends on the current outreach schedule.

Insurance, Uninsured Care & Sliding-Fee Discounts

Pillar Health/KCHC states that it accepts Medicaid, Medicare, BadgerCare and many private commercial and Marketplace plans. Give the clinic your exact plan information when scheduling so staff can verify participation before the visit.

If you do not have insurance, you can still request care. Eligible patients may qualify for the Sliding Fee Discount Program, which is based on household income and family size. The current billing page states that some qualifying visits may cost as little as $30.

Eligible patients may be asked to pay a minimum amount at the visit. If full payment is difficult, the official billing page says financial counselors can discuss payment arrangements.

For help with Medicaid, BadgerCare or Marketplace enrollment, call 262-656-0044 and ask for a Community Engagement Enrollment Counselor.

Good Faith Estimate: Ask Before a Scheduled Visit

If you are uninsured or paying directly, ask what your visit is expected to cost. Pillar Health states that patients have the right to request a written Good Faith Estimate for scheduled medical, dental or behavioral-health services. When the service is scheduled at least three days in advance, the official page says the written estimate should be provided at least one business day before the appointment.

If a final bill is at least $400 more than the Good Faith Estimate, the billing page explains that the patient may dispute the bill. This estimate does not replace an insurance coverage check, so insured patients should still confirm their plan and expected copay or deductible.

How to Schedule an Appointment

1. Choose the service. Decide whether you need medical, dental, behavioral health, lab or another service because each Kenosha clinic has a different service mix.
2. Choose the correct clinic. Use 22nd Avenue for medical, behavioral health and lab services; 14th Avenue for dental and behavioral health; or Washington Road for integrated medical, dental, behavioral health and lab services.
3. Call or request an appointment. Use the direct clinic number above or submit the official online appointment request.
4. Verify coverage and cost. Provide your insurance details. If you are uninsured or cost is a concern, ask about the Sliding Fee Discount Program and financial counseling.
5. Confirm the visit details. Repeat the clinic address, service, appointment time, required forms and any preparation instructions before traveling.

Patient Forms, Interpreter Help & What to Confirm

KCHC/Pillar Health’s current consent paperwork says patients have the right to an interpreter for sign language or spoken language when needed. The same form explains that the Patient Handbook includes billing, registration, patient rights, financial responsibilities, medication and refill information, missed-appointment policies and the sliding-fee schedule.

Before the first visit, ask staff which forms apply to your medical, dental or behavioral-health appointment. If you use insurance, bring the current insurance card and be ready to pay any required copay. If you are applying for a discount, bring the income documents described above.

MyChart, Telehealth & Pharmacy Support

MyChart: KCHC/Pillar Health uses MyChart for patient access. The organization’s current consent form also references MyChart Virtual Visit telehealth. Telehealth is not appropriate for every condition, so ask the clinic whether your appointment can be handled virtually.

Pharmacy support: KCHC/Pillar Health participates in the 340B program and lists partner pharmacies such as CVS, Genoa, Good Value Pharmacy, Walgreens and Walmart. This is pharmacy-support coordination; do not assume every clinic has a retail pharmacy inside the building.

KCHC Is Transitioning to the Pillar Health Name

The organization’s 2025 Community Impact Report says all KCHC clinic locations are transitioning to the Pillar Health brand. This is why current online searches can show “KCHC,” “Kenosha Community Health Center,” and “Pillar Health” for connected clinics. The underlying organization continues providing integrated medical, dental and behavioral healthcare across Southeast Wisconsin.

If an appointment reminder or official webpage uses the Pillar Health name, compare the clinic address and direct phone number rather than assuming it is a different health system.

Related Community Health Center Guides

Emergency & Crisis Care

KCHC/Pillar Health clinics are outpatient healthcare locations, not hospital emergency departments. For a life-threatening medical emergency, call 911 or go to the nearest emergency department. For an immediate mental-health or suicide-related crisis, call or text 988.

Frequently Asked Questions

Official Patient Resources

• KCHC/Pillar Health locations and direct phone numbers
• Medical services
• Dental services
• Behavioral health services
• Insurance, sliding-fee discounts and Good Faith Estimates
• Patient forms and support resources

Use KCHC/Pillar Health for final appointment confirmation, clinical instructions, insurance verification, billing and medical records. This guide is informational and does not provide diagnosis or individualized medical advice.