Find Care at Will County: Locations, Clinic Hours & Appointments
Will County Community Health Center (WCCHC) provides primary medical care, dental treatment, children’s healthcare, women’s health, behavioral health, eye care and other services in Joliet, Bolingbrook and Monee, Illinois.
The main health center is located at 1106 Neal Avenue, Joliet, IL 60433. For medical appointments, call 815-727-8670. The center is a Federally Qualified Health Center (FQHC) and offers sliding-fee discounts for eligible patients.
Information reviewed October 29, 2026. Provider availability, holidays, individual department hours and insurance coverage may change.
Will County Community Health Center Locations & Hours
There are three community health center locations. Not every service is available at every branch, and the clinic address is different from the county Health Department administrative address.
Joliet Community Health Center
1106 Neal Avenue
Joliet, IL 60433
Phone: 815-727-8670
| Monday–Thursday | 7:30 AM–6 PM |
|---|---|
| Friday | 7:30 AM–4 PM |
| Saturday | 7:30 AM–3:30 PM |
| Sunday | Closed |
Second Wednesday: 7:30 AM–noon and 4–6 PM. Some individual departments use shorter hours.
Available services: Family medicine, pediatrics, dental, behavioral health, women’s health, prenatal care, eye care, pharmacy, laboratory and more.
Bolingbrook Community Health Center
391 Quadrangle Drive, Suite 130
Bolingbrook, IL 60440
Phone: 815-727-8670
| Monday | 8:30 AM–4:30 PM* |
|---|---|
| Tuesday | 8 AM–5 PM |
| Wednesday | 9 AM–5 PM* |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–4 PM* |
*Behavioral-health-only days. Primary care is generally scheduled Tuesday and Thursday. Second Wednesday hours: 9 AM–noon.
Available services: Family medicine, adult and adolescent healthcare, behavioral health, family planning, STI services and women’s health.
Monee Community Health Center
5601 W. Monee-Manhattan Road, Suite 110
Monee, IL 60449
Phone: 815-727-8670
Scheduled primary care: Wednesday, 8:30 AM–4 PM.
Second Wednesday: 8:30 AM–noon.
Available services: Adult medicine, family medicine and scheduled behavioral health services. Confirm the exact service day before visiting.
Will County Health Department Administration
501 Ella Avenue
Joliet, IL 60433
Phone: 815-727-8480
This address is for the county Health Department building and its public-health programs. It is not the main Community Health Center medical clinic.
Use 1106 Neal Avenue for a scheduled Joliet Community Health Center appointment unless your appointment confirmation gives another address.
Medical, Dental & Behavioral Health Services
The center provides coordinated healthcare for adults, children and adolescents. These are the practical services to ask about when scheduling.
| Service | What Patients Can Request | Important Location Note |
|---|---|---|
| Family Medicine | Routine visits, illness evaluations, preventive care, chronic disease management, diabetes care, physicals, vaccinations and referrals. | Joliet, selected Bolingbrook and Monee clinic days. |
| Pediatrics & Adolescent Health | Well-child visits, developmental screenings, school and sports physicals, immunizations, growth checks and illness visits. | Joliet and scheduled branch services. |
| Dental Care | Exams, X-rays, cleanings, fluoride, sealants, fillings and extractions. | Main Joliet clinic. |
| Women’s Health & OB/GYN | Pap tests, pelvic exams, contraception, family planning, pregnancy-related services and STI care. | Gynecology at selected branches; prenatal and postpartum care at Joliet. |
| Behavioral Health | Individual and group therapy, psychiatric care, medication management and substance-use treatment services. | Joliet and scheduled branch locations. |
| Eye Care | Eye examinations, vision evaluation and other available optometry services. | Joliet; ask about eligibility and available appointment dates. |
| HIV/STI Care | Confidential testing, treatment, HIV care, PrEP/PEP-related services and referrals. | Availability differs by service and site. |
| On-site Lab & Pharmacy | Clinically ordered testing, prescriptions and medication-related services. | Joliet; verify prescription and laboratory operating hours. |
| Insurance Assistance | Help with Medicaid, Marketplace applications and understanding coverage options. | Enrollment assistance available in Joliet. |
Dental Clinic: Hours, Services & Appointment Number
Will County Community Health Center provides dental care to children and adults at its Joliet clinic.
Dental Treatments
- Routine dental examinations and X-rays
- Regular and deep cleaning
- Fluoride and preventive sealants
- Tooth-colored fillings
- Simple and surgical extractions
- Dental pain and emergency appointment evaluations
Dental Contact & Hours
Dental appointment line: 815-774-7300
Monday–Thursday: 7:30 AM–4:30 PM
Friday: 7:30 AM–4 PM
Saturday: 7:30 AM–3:30 PM
Dental appointments may be available for urgent dental concerns. Call first to confirm space and the type of treatment available.
Medicaid and participating private dental insurance may be accepted. Uninsured patients can ask about the sliding-fee discount; minimum charges may still apply. Confirm current coverage and fees before treatment.
How Much Does Treatment Cost?
WCCHC is an FQHC that offers a sliding-fee discount program. This helps eligible patients who may struggle to pay regular healthcare charges.
Insurance Accepted
The center reports accepting Medicaid, Medicare, private insurance and certain managed-care plans. Participation depends on the specific insurer, product, clinician and service.
Call 815-727-8670 and give staff the exact plan name before scheduling.
For Uninsured Patients
Ask for a sliding-fee application. Discounts depend mainly on household income and family size, using federal poverty guidelines.
Reduced charges do not necessarily mean every service is free. A nominal or minimum fee may apply.
How to Request a Sliding-Fee Discount
- Call the center and explain that you need financial assistance with healthcare charges.
- Ask for the current sliding-fee application and documentation checklist.
- Prepare available household income information and family-size details.
- Provide your insurance information, if any, and ask staff to determine your eligibility.
- Before treatment, ask for the expected visit charge and whether lab tests, procedures, medications or specialist care have additional costs.
The center offers separate fee arrangements for medical, behavioral health, dental and family planning services. Do not assume one quoted fee applies to every department.
Insurance enrollment assistance: Call 815-774-6090 for help with Medicaid and Marketplace enrollment questions.
How to Make a New Patient Appointment
- Choose your treatment. Decide whether you need primary care, dental treatment, pediatrics, women’s health, counseling, eye care or another service.
- Select the right clinic. Joliet has the widest service range. Bolingbrook and Monee have more limited schedules.
- Call 815-727-8670. Explain that you are a new or returning patient and name the service you need. For dental scheduling, you may also call 815-774-7300.
- Describe your appointment needs. Explain the reason for the visit, preferred branch, and whether you need interpretation or accessibility assistance.
- Check payment and coverage. Ask whether your insurance is accepted or how to request a sliding-fee discount.
- Confirm documents. Ask which new-patient forms, identification, insurance information, records or income documents you should bring.
- Write down the appointment. Confirm date, arrival time, service department, clinic address and cancellation instructions.
An online appointment request is not a confirmed appointment until the health center accepts and schedules it.
Same-Day and Walk-In Appointments
The health center offers same-day appointments for certain non-life-threatening illnesses and minor injuries. Walk-in patients are evaluated based on provider availability, and service is generally first-come, first-served.
Typical Same-Day Visit Reasons
- Cold, cough and flu symptoms
- Sore throat
- Minor cuts
- Sprains and strains
- Other mild illnesses that the clinic can evaluate
Schedule a Routine Appointment For
- Annual preventive examinations
- School, sports and employment physicals
- Planned chronic-care follow-ups
- Routine preoperative examinations
- Nonurgent specialist follow-ups
New Patient Checklist: What to Bring
- Appointment confirmation and correct clinic address
- Photo identification, if available
- Insurance, Medicaid or Medicare card, if applicable
- Current medication and allergy list
- Important prior medical records or referral information
- Immunization records for children, when relevant
- Income and household information if applying for sliding-fee assistance
- Guardian or consent paperwork for a child, if required
- Any required new-patient registration forms
- Questions about prescriptions, results, future visits and follow-up care
If you do not have a specific document, call rather than skipping your appointment. Staff can tell you what is required for your particular visit.
Patient Portal, Telehealth & After-Hours Care
Patient Portal
The patient portal can help with test results, medical records, medication-refill requests, messages and appointment requests.
Important: The center introduced a new portal. Patients who used the older system may need to request a new enrollment invitation.
Call 815-727-8670 to enroll or re-enroll.
Telehealth Visits
Some appointments may be conducted by video or telephone using the clinic’s telehealth system.
Telehealth availability depends on the medical service and provider. Ask the care team whether your visit qualifies.
After-Hours Provider Contact
Call 815-727-8670 after regular hours to access the center’s after-hours call service.
This does not mean the physical clinic is open overnight.
Behavioral Health Contact
For Community Health Center behavioral-health services, call 815-727-8670, option 0.
For an immediate mental health or suicide-related crisis, call or text 988. For immediate danger, call 911.
Important Phone Numbers
| Department | Phone |
|---|---|
| Community Health Center appointments | 815-727-8670 |
| Dental appointments | 815-774-7300 |
| Insurance enrollment assistance | 815-774-6090 |
| Community Health Center behavioral health | 815-727-8670, option 0 |
| Will County Health Department general | 815-727-8480 |
| County Health Department behavioral health | 815-727-8521 |
| After-hours Community Health Center contact | 815-727-8670 |
Other Community Health Center Guides
If you are comparing affordable medical, dental and behavioral healthcare providers, our Partnership Community Health Center patient guide explains similar FQHC services and sliding-fee arrangements in Wisconsin.
For another example of scheduling care across several clinic locations, read the Community Health Center Everett locations and services guide.
Patients researching family healthcare, dental care and payment assistance may find the San Fernando Community Health Center guide useful for understanding questions to ask a prospective provider.
Our Providence Community Health Center appointment guide also explains the differences between new-patient scheduling, existing-patient contact and individual clinic hours.
These centers operate in different regions and are not alternative Will County branch locations.
Frequently Asked Questions
1. Where is Will County Community Health Center located?
The main medical clinic is at 1106 Neal Avenue, Joliet, IL 60433. Additional branches operate at 391 Quadrangle Drive, Suite 130, Bolingbrook, and 5601 W. Monee-Manhattan Road, Suite 110, Monee.
2. What are the Joliet clinic’s opening hours?
Joliet lists Monday–Thursday 7:30 AM–6 PM, Friday 7:30 AM–4 PM and Saturday 7:30 AM–3:30 PM. The second Wednesday has a split schedule of 7:30 AM–noon and 4–6 PM. Individual services may have different hours.
3. What is the appointment phone number?
Call 815-727-8670 for general medical appointments. Dental patients may call 815-774-7300.
4. Does the center accept patients without insurance?
Yes. The center offers a sliding-fee discount program based on household income and family size. Eligible patients may receive reduced charges, but some minimum fees can still apply.
5. Does Will County Community Health Center accept Medicaid and Medicare?
The center reports accepting Medicaid, Medicare and participating private insurance plans. Confirm your exact plan and provider participation before the appointment.
6. Is dental treatment available?
Yes. Dental services are available in Joliet and include examinations, cleanings, fillings, fluoride, sealants and extractions. Call 815-774-7300 for appointments and coverage information.
7. Can children receive healthcare at the center?
Yes. Services for children and adolescents include wellness visits, immunizations, illness assessments, developmental screening and school or sports physicals. Availability depends on the clinic location.
8. Does the center provide same-day appointments?
Yes. Same-day appointments may be available for minor illnesses and injuries. Walk-in patients are seen according to provider availability. Routine exams and physicals should be scheduled in advance.
9. How do I access the patient portal?
Call 815-727-8670 to arrange enrollment or re-enrollment. The portal supports nonurgent messaging, records, results, medication requests and appointment requests.
10. Is the health center open on Saturdays?
The Joliet clinic lists Saturday hours of 7:30 AM–3:30 PM. Bolingbrook and Monee have different weekday service schedules. Confirm the relevant department before traveling.
Official Patient Resources
- Community Health Center — Services, Locations, Patient Forms & Portal
- Family Medicine Services & Clinic Hours
- Same-Day and Walk-In Appointment Information
- Insurance Assistance & Participating Plans
- Official Will County Health Department Locations
- Official Department Contact Numbers