Partnership Community Health Center: Services & Hours

All Partnership Community Health Center Locations & Hours

PCHC operates different departments at different addresses. The administrative and outreach address is not the same as the primary medical clinic. Select the correct location for your appointment.

Medical, Dental & Behavioral Health Services

Not every service operates at every location. PCHC lists its primary medical services in Appleton and dental services at its three dental clinics.

For comparison, our Community Health Center Fort Dodge guide explains how medical, dental and outpatient walk-in services may operate on separate schedules at another federally qualified health center.

How to Book an Appointment

The general website contact form should not be used for urgent symptoms or appointment cancellations. Call the clinic directly for those requests.

Important 2026 Dental Insurance Change

PCHC says dental care remains available to patients who have:

• BadgerCare Plus / Wisconsin Medicaid coverage;
• BadgerCare Plus / Medicaid in addition to a commercial dental plan or Medicare; or
• No dental insurance and qualify for its sliding fee scale.

This is a dental-department policy. Do not assume it describes every medical insurance contract at PCHC. Ask the scheduling staff to verify acceptance of your specific coverage before your appointment.

Dental cancellation rule: Give at least four hours’ notice when cancelling. PCHC states that shorter notice may count as a missed appointment and affect future scheduling privileges.

Dental treatment-area policy: One support person is permitted in the treatment area under the published guest policy.

Sliding Fee Discounts & Paying Without Insurance

PCHC offers a Sliding Fee Discount Program that may reduce charges based on household income and family size. Insured and uninsured patients are encouraged to apply.

It is not automatically free care. The discounted amount depends on eligibility, the service received and the current fee schedule.

Documents to Prepare

• Photo identification
• Household size and member information
• One month of consecutive paystubs for working household members, if applicable
• Last year’s tax return, if applicable
• Social Security, unemployment or child-support benefit statements, if applicable
• Insurance or Medicaid card, if you have coverage

The discount applies to eligible services performed at PCHC. Certain procedures, devices or dental laboratory charges may not qualify.

Under its Good Faith Estimate policy, eligible uninsured or self-pay patients may request written expected charges. PCHC explains that patients can dispute qualifying bills that exceed the estimate by more than $400.

Patients comparing affordable healthcare services can also read our ParkTree Community Health Center guide to sliding fees and clinic access for an example of how another nonprofit provider handles income-based discounts.

BadgerCare Plus, Marketplace & Insurance Help

The PCHC Outreach and Enrollment team assists people who need help understanding or applying for healthcare coverage and community benefits.

Outreach office: 119 N. McCarthy Road, Suite S, Appleton, WI 54913, door #21.

Hours: Monday–Friday, 8:30 AM–4:30 PM.
Direct phone: 920-882-6420.

Behavioral Health & Recovery Support

PCHC’s behavioral health providers work with primary care teams to address emotional wellbeing, stress, mental health symptoms and substance-use concerns. Services may include counseling, clinical assessment, medication-related support and referrals when appropriate.

The official program describes support for depression, anxiety, ADHD, grief, trauma, relationship difficulties, anger management and behavior change. It also offers EMDR therapy for selected patients when clinically appropriate.

For recovery from opioid or other substance-use disorders, ask about the Medication Assisted Recovery program and the available assessment process.

For a broader example of behavioral healthcare combined with affordable community health services, our Community Health Center Everett patient guide covers medical, dental and behavioral health department arrangements.

First Appointment Checklist

• Correct clinic address and appointment confirmation
• Photo ID if available
• Insurance, BadgerCare Plus or Medicare card, if applicable
• Current list of medicines, doses and allergies
• Prior medical or dental records relevant to the visit
• Referral forms or specialist instructions, if required
• Income records if requesting a sliding-fee discount
• Immunization records for children, where relevant
• Parent or guardian paperwork when applicable
• Any questions you want to ask your care team

If you require interpretation, accessibility accommodations or help completing forms, tell scheduling staff beforehand so they can explain the available arrangements.

For another example of planning clinic visits around medical and dental departments, see our Newark Community Health Center patient services guide.

Billing, Records & After-Hours Contact Numbers

The after-hours number provides a contact route; it does not mean that PCHC clinics remain open overnight.

For records transfers, the official patient documents include separate medical/behavioral health and dental authorization forms. Follow the instructions on the relevant form rather than sending private medical records through an ordinary contact form.

10 Frequently Asked Questions

Official Patient Resources

• Official PCHC Locations & Opening Hours
• Medical, Dental & Behavioral Health Services
• Dental Care & Current Insurance Policy
• Sliding Fee Discounts & Good Faith Estimates
• Insurance & Benefits Enrollment Assistance
• Patient Forms, Rights & Medical Records
• Official Contact Page