Community Health Center of Cape Cod: Services & Hours

Community Health Center of Cape Cod Locations

CHC maintains multiple sites across the Upper and Mid Cape. Select the right location based on the treatment you need, rather than assuming every clinic provides the same services.

CHC is expanding its Sandwich facilities. Construction or relocation plans should not be treated as confirmation that a new building is already accepting patients.

Official CHC location directory and service descriptions

Clinic Hours: Mashpee, Falmouth, Bourne & More

Hours below refer to specific departments. They are not a single schedule applying to every doctor or healthcare service.

Do not assume a pharmacy, laboratory or dental department opens whenever primary care is open. Also confirm Saturday availability, especially if you need more than walk-in treatment.

Walk-In Care: Locations, Hours & When to Visit

CHC offers walk-in care for minor illnesses and injuries. You do not need to be an established primary care patient to request walk-in evaluation.

Reasons to Request Walk-In Care

• Cold, cough or flu-like symptoms.
• Sore throat or mild respiratory illness.
• Minor injuries suitable for outpatient evaluation.
• Other non-emergency symptoms that a walk-in clinician can assess.

How to Use Walk-In Care

1. Choose Mashpee, Centerville or another currently participating CHC clinic.
2. Check the walk-in department’s posted hours, not only building hours.
3. Call 508-477-7090 if you are unsure whether your concern can be evaluated.
4. Bring identification if available, insurance details and a medication list.
5. Explain your symptoms to the intake team.
6. Follow the clinician’s advice about testing, prescriptions, referrals and follow-up.

Medical, Dental & Behavioral Health Services

CHC is a Patient-Centered Medical Home offering coordinated healthcare for children, adults and families.

Official CHC medical and wellness service descriptions

How to Become a New Patient

CHC uses a registration process before scheduling a routine new-patient primary-care appointment. New patients should prepare the paperwork before calling for an appointment date.

1. Get the New Patient Admissions Packet. Open the official new-patient page or request forms from a CHC office.
2. Complete registration. Fill in the required new-patient and health-history details.
3. Include relevant records authorizations. This allows CHC to request information from prior healthcare providers when appropriate.
4. Submit the completed packet. CHC accepts forms at its offices, by mail or by fax at 508-539-6063.
5. Request insurance assistance if necessary. The Enrollment team can help you understand coverage or financial-assistance options.
6. Select a preferred office and primary-care provider. State whether Mashpee, Falmouth, Bourne, Centerville or another site would be most convenient.
7. Wait for scheduling contact. CHC says it generally contacts applicants within five business days to help arrange a first visit.
8. Follow up if needed. If you have not heard back within two weeks, call 508-477-7090.

CHC states that it cannot schedule routine new-patient appointments before receiving the completed admissions packet.

New Patient Checklist: What to Prepare

• Completed New Patient Admissions Packet.
• Personal identification, if available.
• Insurance card, MassHealth or Medicare details, if applicable.
• Current medications and allergies.
• Relevant medical history and recent test results.
• Previous healthcare provider details for records release.
• Information about chronic conditions and ongoing treatment.
• Household income and family-size information if seeking financial assistance.
• Preferred CHC location and available appointment days.
• Requests for language assistance, accessible care or transportation support.

Ask the scheduling team if a document is unavailable. Do not send personal health information through the website’s general contact form; use approved registration and patient communication channels.

Insurance, Sliding-Fee Discounts & Uninsured Patients

Community Health Center accepts patients with various insurance types, including MassHealth, Medicare, private coverage and patients without insurance.

CHC states that patients will not be denied access to healthcare because of inability to pay. A Sliding Fee Discount Program may reduce charges based on household size and income.

How to Request Financial Assistance

1. Call the Enrollment team through 508-477-7090.
2. Explain that you want help with insurance enrollment or the Sliding Fee Discount Program.
3. Provide household-size and income information as requested.
4. Ask what documentation and verification are required.
5. Confirm whether a discounted fee applies to your specific service.
6. Ask for an estimate of any charges not covered by the discount.

Enrollment assistance: The new-patient page lists enrollment support at Mashpee, Monday–Friday 9 AM–4 PM, with phone assistance through 508-477-7090, extension 1155.

Dental Care: Locations, Hours & Payment

CHC provides family dental care at Mashpee, Falmouth and Bourne. The center also describes a wheelchair-accessible dental operatory designed for people who may have difficulty transferring to a standard dental chair.

The organization lists several accepted dental plans, including MassHealth, Blue Cross Blue Shield, Delta Dental and other insurers. Coverage can differ by plan and procedure.

For noncovered procedures, qualifying patients may receive sliding-scale discounts. CHC also describes self-pay discounts for patients without insurance.

Before Booking Dental Treatment

1. Call 508-477-7090 and request the dental department.
2. Choose Mashpee, Falmouth or Bourne.
3. Describe whether you need routine care or assessment of an urgent dental concern.
4. Ask about accepted dental coverage or self-pay pricing.
5. Confirm any X-rays, planned treatment or follow-up charges.
6. Request accessibility accommodations if needed.

Official Dental Services, Insurance & Hours

Patient Portal, Pre-Check & Medical Records

CHC uses MyChart for secure communication and access to certain healthcare information.

Existing patients can use the patient portal to review available clinical information and communicate with their care team through approved channels.

How to Use Pre-Check

1. Open the MyChart link on the official CHC website.
2. Sign in using your patient account or follow the clinic’s enrollment instructions.
3. Look for your upcoming appointment and pre-visit tasks.
4. Review personal details, medications and insurance information as requested.
5. Complete the required questionnaires and check-in steps.
6. Save any confirmation and follow the arrival instructions.

CHC states that Pre-Check may be available through MyChart, a registered email address or a mobile telephone number already on file.

Official Existing Patient, MyChart & Pre-Check Information

Free Patient Transportation & Public Transit

CHC states that transportation assistance is available to and from its locations at no cost to its patients.

How to Request Transportation

1. Schedule or confirm your medical appointment.
2. Call 508-477-7090.
3. Explain that you need patient transportation assistance.
4. Provide the appointment location, time and general pickup area.
5. Ask whether your route and appointment qualify for the available transportation arrangements.
6. Confirm pickup details and any accessibility requirements.

For regular Cape Cod public transportation, the Cape Cod Regional Transit Authority provides local bus information. The Breeze/Sealine service is identified as an option near the Mashpee location.

Cape Cod Regional Transit Authority — Routes & Schedules

Community Health Center of Cape Cod Map

The main Mashpee location sits near Mashpee Commons at 107 Commercial Street. If your appointment is at Bourne, Sandwich, Centerville or Falmouth, use that clinic’s exact address instead.

Route 28 approach: The center’s directions identify Charles Street near Mashpee Commons, followed by Commercial Street. Confirm current routing and parking conditions in your navigation application.

Related Community Health Center Guides

These published guides cover other community health providers with related services such as primary care, walk-in appointments, dental care and income-based discounts. Their policies do not apply to Cape Cod CHC.

• Compare Massachusetts community healthcare and same-day access through the New Bedford Community Health Center appointments and hours guide.
• For another FQHC’s dental enrollment rules and sliding-fee assistance, see the Partnership Community Health Center insurance and patient guide.
• Learn how a county health center handles primary care, behavioral health and reduced fees in the Will County Community Health Center services guide.
• For a comparison of family medicine, pharmacy and uninsured-patient access, read the Suncoast Community Health Center care and fees guide.

Before Your Appointment: Final Checklist

• Confirm the correct CHC location and department.
• Check the appointment date, arrival time and clinic hours.
• Complete the new-patient registration packet if required.
• Bring your insurance information if applicable.
• Prepare current medications and relevant medical records.
• Ask about sliding-fee discounts before the visit if needed.
• Confirm dental or specialty coverage separately.
• Request transportation or accessibility support in advance.
• Use MyChart or an approved submission method for sensitive information.
• For immediate medical emergencies, call 911.

Frequently Asked Questions

Official Sources & Patient Resources

• Community Health Center Official Website
• CHC Clinic Locations & Addresses
• Department Hours & Directions
• Primary Care, Dental, Behavioral Health & Recovery Services
• Official Walk-In Care Hours
• Dental Services & Accepted Insurance
• New Patient Registration & Forms
• MyChart, Pre-Check & Existing Patient Resources
• Official Contact & Patient Communication

Independent patient information guide, not operated by Community Health Center of Cape Cod. Clinical schedules, insurance arrangements, discounted fees and appointment availability may change. Confirm details directly with CHC. This page is not medical diagnosis or individualized treatment advice.