Choose the Right Progressive Clinic, Service & Appointment
Progressive Community Health Centers is a federally qualified health center network with three Milwaukee locations. The main appointment number is 414-935-8000. Lisbon Avenue offers the broadest service mix, Hillside focuses on family care and pediatrics, and 12th Street provides weekday urgent walk-in care for non-emergency illnesses and injuries.
Information checked November 2, 2026. Clinic hours, provider schedules, insurance participation and department availability can change. For a life-threatening emergency, call 911; urgent care is not an emergency department.
Progressive Community Health Center Locations & Hours
3522 W Lisbon Avenue
Milwaukee, WI 53208
Mon–Thu: 8 AM–6 PM
Fri: 8 AM–5 PM
Primary care, pediatrics, OB/GYN, behavioral health, dental, podiatry, diabetes care, substance-use services, lab, pharmacy and patient support.
Official Lisbon details1452 N 7th Street
Milwaukee, WI 53205
Inside Hillside Family Resource Center
Mon–Fri: 8 AM–5 PM
Family and internal medicine, pediatrics, integrated behavioral health, laboratory services, patient support and financial counseling.
Official Hillside details945 N 12th Street
Milwaukee, WI 53233
Mon–Fri: 9 AM–7 PM
Last check-in: 6:30 PM
Walk-in care for non-life-threatening illnesses and injuries, laboratory services and financial counseling/insurance enrollment.
Official urgent care detailsServices: What Is Available and Where
Routine exams, preventive care and chronic-condition management. Available at Lisbon and Hillside.
Care from birth through age 18, including immunizations, screenings, physicals and blood work. Lisbon and Hillside.
Well-woman exams, pregnancy testing, gynecologic care, breast health screening, STI testing and menopause care. Lisbon.
Integrated behavioral health services can include psychiatry, individual therapy and resource navigation. Lisbon is the main service location; Hillside also lists integrated behavioral health.
Cleanings, fillings, X-rays, dentures/partials, simple extractions and emergency dental care. Lisbon; patients do not need to be existing medical patients.
Foot, ankle and lower-leg care, including preventive and more complex podiatric treatment. Lisbon.
Diabetes education, clinical and retail pharmacy, podiatry, retinopathy services and podiatric X-ray. Lisbon.
Medication and medical support for opioid or alcohol use disorders and related recovery care. Lisbon.
Help with insurance, food, housing, transportation, energy assistance, childcare, employment and specialty-care navigation.
Urgent Care: When 12th Street Is the Right Starting Point
Progressive describes 12th Street Urgent Care as walk-in care for non-life-threatening problems. Examples listed by the clinic include allergy symptoms, ear or sinus infections, fever, minor cuts, animal bites, headache, stomach pain, bladder infection, rashes, sprains and other injuries, respiratory illness, sore throat and STI testing.
| Situation | Best starting point |
|---|---|
| Routine checkup, diabetes or blood-pressure follow-up | Lisbon or Hillside primary care. |
| Child wellness or pediatric appointment | Lisbon or Hillside pediatrics. |
| Minor illness or injury needing same-day attention | 12th Street Urgent Care during posted hours. |
| Dental problem | Lisbon dental; ask whether an emergency dental slot is available. |
| Severe chest pain, stroke symptoms, major trauma, severe breathing difficulty or another life-threatening emergency | Call 911 or go to an emergency department. |
For another Midwest example of a multi-location safety-net health system with different services by branch, see our Will County Community Health Center clinic guide.
How to Schedule an Appointment
Use Lisbon for the widest range of services, Hillside for family care, pediatrics and behavioral health, or 12th Street for non-emergency urgent care.
Call 414-935-8000. Say whether you are a new or returning patient and name the service you need.
Repeat the clinic name, address, appointment date, arrival time and provider or department.
Give your insurance details, or ask about sliding-fee assistance and financial counseling.
Bring the requested medications, records, insurance information and forms. Sliding-fee applicants should bring required ID and income documents.
What New Patients Should Bring
Progressive’s new-patient guidance asks patients to prepare the information that helps staff register the visit and understand ongoing care.
- Current medications.
- Names of other medical providers involved in your care.
- Recent hospital or emergency-room discharge paperwork.
- Relevant reports or letters from other medical providers.
- Forms that need to be completed by the medical provider.
- Insurance card and applicable copay, if insured.
If you are applying for the Sliding Fee Program, also bring the identification and income proof requested by the financial counselor. If you want a comparison of another FQHC’s first-visit and financial-assistance process, our START Community Health Center patient guide explains a similar preparation workflow.
Insurance, Sliding Fee Program & Good Faith Estimates
The official location directory says Progressive accepts Medicaid/BadgerCare, Medicare and most private insurance plans. Confirm your exact plan before the visit because network participation, referrals and copays can vary.
Patients without insurance, or patients worried about cost, can ask for the Sliding Fee Program. Progressive says eligibility is based on household size and income, and it is not a “free clinic”: qualifying patients may still owe a portion of the cost.
| If you are applying for sliding-fee help | What Progressive says to prepare |
|---|---|
| Identity | Photo ID; the policy describes alternatives if a photo ID is unavailable. |
| Income | Examples include a federal tax return, pay stubs, Social Security/SSI statement, pension or retirement income, unemployment documentation, W-2, self-employment records and other household income proof. |
| Weekly pay | Bring 4 paycheck stubs. |
| Bi-weekly or twice-monthly pay | Bring 2 paycheck stubs. |
| Monthly Social Security/disability | Bring a proof-of-income or benefit-verification letter showing the monthly amount. |
| No household income | Ask for the No Income Attestation process; a nominal fee may still apply. |
Progressive’s current patient page also states that uninsured or self-pay patients can request a Good Faith Estimate for non-emergency care. Ask for the estimate before a planned service and keep a copy.
Wisconsin patients comparing community-health-center cost assistance may also find our Partnership Community Health Center services and sliding-fee guide useful.
Dental, Pharmacy & Diabetes Services at Lisbon Avenue
Dental: Progressive welcomes adults, seniors and children as young as age two. You do not need to be a medical patient to receive dental care. Published services include cleanings, fillings, X-rays, dentures or partials, simple extractions and emergency dental care.
Pharmacy: Lisbon Avenue has clinical pharmacy services for medication management related to conditions such as diabetes, hypertension, cholesterol and asthma/COPD. Progressive also opened a full-service retail pharmacy on the lower level of Lisbon Avenue Health Center on October 26, 2026. Confirm current retail pharmacy hours and prescription-transfer instructions before relying on a specific pickup time.
Diabetes Center of Excellence: the Lisbon location combines diabetes education with pharmacy, podiatry, retinopathy services and podiatric X-ray.
Behavioral Health, Recovery & Community Support
Progressive integrates behavioral health with medical care and lists psychiatry, individual therapy and social-work/resource navigation among its services. The Lisbon location also provides substance-use-disorder care, including medications used for opioid and alcohol use disorders when clinically appropriate.
Patient-support staff can help with insurance enrollment, food access, transportation, energy assistance, housing, employment, childcare and connections to specialty care. The organization also participates in the Specialty Access for Uninsured Program for eligible patients who need services outside its clinics.
For a comparable urban FQHC model offering medical, dental and behavioral-health care in the Chicago area, see our Christian Community Health Center patient guide.
Free Interpreter Services & Patient Portal Access
Progressive says professional interpreter services are available at no charge in more than 300 languages and dialects. Tell the first staff member you speak with if you need language assistance.
Progressive also describes MyChart as its secure patient portal for access to health goals, educational tools and records. Use only the health center’s official website or instructions from clinic staff when signing in or sharing medical information.
Quick Decision Guide Before You Call
| Your need | Best first step |
|---|---|
| Primary care or chronic-condition follow-up | Call 414-935-8000 and ask for Lisbon or Hillside. |
| Child wellness, immunizations or pediatric care | Ask for pediatrics at Lisbon or Hillside. |
| Women’s health / OB-GYN | Ask for Lisbon Avenue. |
| Dental care | Ask for Lisbon dental. |
| Behavioral health | Ask which Lisbon or Hillside provider has the next appropriate appointment. |
| Foot or ankle care | Ask for podiatry at Lisbon. |
| Prescription pickup or pharmacist support | Ask about Lisbon clinical/retail pharmacy. |
| Non-emergency illness or minor injury today | Use 12th Street Urgent Care during posted hours; call if arriving near last check-in. |
| No insurance or difficulty paying | Ask for a financial counselor and the Sliding Fee Program. |
| Need language assistance | Request a free interpreter when scheduling or on arrival. |
Frequently Asked Questions
Is Progressive Community Health Center the same as Progressive Community Health Centers?
Yes. The official organization uses the plural name Progressive Community Health Centers. It operates three Milwaukee locations: Lisbon Avenue Health Center, Hillside Family Health Center, and 12th Street Urgent Care.
What is the main phone number for Progressive Community Health Centers?
Call 414-935-8000 for appointments and patient-related questions at any of the three locations. The organization advises patients not to use its general contact form for medical questions, prescription refill requests, lab questions, or appointment scheduling.
What are the Lisbon Avenue Health Center hours?
Lisbon Avenue Health Center is listed as open Monday through Thursday from 8:00 a.m. to 6:00 p.m. and Friday from 8:00 a.m. to 5:00 p.m. Individual departments or providers may have different appointment availability.
What are the Hillside Family Health Center hours?
Hillside Family Health Center is listed as open Monday through Friday from 8:00 a.m. to 5:00 p.m. Call 414-935-8000 to confirm provider and service availability.
What are the 12th Street Urgent Care hours?
12th Street Urgent Care is listed as open Monday through Friday from 9:00 a.m. to 7:00 p.m., with the last patient check-in at 6:30 p.m. It treats non-life-threatening illnesses and injuries.
Does Progressive Community Health Centers accept patients without insurance?
Yes. Progressive states that it serves patients regardless of ability to pay and offers an income-based Sliding Fee Program. Eligibility is based on household size and income, and uninsured patients still may owe a portion of their care costs.
What insurance does Progressive Community Health Centers accept?
The official location directory states that Progressive accepts Medicaid/BadgerCare, Medicare, and most private insurance plans. Because plan participation can change, confirm your exact plan and provider before the visit.
Does Progressive Community Health Centers offer dental care?
Yes. Dental care is offered at Lisbon Avenue Health Center for adults, seniors, and children as young as age two. Services listed by Progressive include cleanings, fillings, X-rays, dentures or partials, simple extractions, and emergency dental care.
Does Progressive Community Health Centers have a pharmacy?
Yes. Lisbon Avenue Health Center has clinical pharmacy services and a retail pharmacy. Progressive states that the retail pharmacy opened on October 26, 2026, on the lower level of the Lisbon Avenue location.
What should a new patient bring to the first appointment?
Progressive asks new patients to bring current medications, names of other medical providers, recent hospital or emergency-room discharge paperwork, relevant reports or letters, forms that need completion, an insurance card, and any applicable copay. If applying for sliding-fee assistance, also bring identification and requested proof of household income.
Official Resources for Final Actions
- Clinic locations, addresses and hours
- Service directory
- New-patient preparation
- Sliding Fee Program
- Pharmacy information
- Provider directory
Independent informational guide. Community-center.org is not operated by Progressive Community Health Centers and does not schedule appointments, access medical records or provide medical advice.