My Community Health Center: Hours, Services & Appointments
My Community Health Center (MCHC) is a nonprofit, federally qualified health center serving Stark County, Ohio. It offers primary care, family medicine, internal medicine, obstetrics and gynecology, behavioral health, infectious disease care, medication support and related services.
The main Canton clinic is located at 2600 Seventh Street SW, Canton, OH 44710. The organization also operates a Gonder office in southeast Canton and another clinic in Magnolia.
Reviewed October 19, 2026. Confirm your particular provider, location, insurance and appointment time before traveling.
All My Community Health Center Locations & Hours
Choose the correct location first. The three clinics have different phone numbers and schedules, and the in-house pharmacy is based at Canton.
| Location & Phone | Published Hours |
|---|---|
| Canton Main 2600 Seventh St SW Canton, OH 44710 330-363-6242 |
Mon, Tue, Thu, Fri: 8 AM–5 PM Wed: 8 AM–7 PM Sat–Sun: Closed |
| Gonder Office 1318 Gonder Ave SE, Unit 1 Canton, OH 44707 330-639-1071 |
Monday–Thursday: 8 AM–5 PM Friday–Sunday: No regular hours listed |
| Magnolia Office 10029 Cleveland Ave SE Magnolia, OH 44643 234-386-0306 |
Monday–Friday: 8 AM–5 PM Sat–Sun: Closed |
Services Available at My Community Health Center
Routine examinations, preventive healthcare, ongoing concerns, well-child visits and care for people of different ages.
Adult primary care, evaluation and management of chronic conditions, screenings and referrals.
Gynecologic care, family planning, prenatal visits and postpartum healthcare.
Mental health evaluation and counseling, with coordinated care through the health center.
Testing and management of certain infections, including HIV and hepatitis C, with preventive services such as PrEP.
Substance-use disorder assessment and medication-assisted treatment where clinically appropriate.
Diagnostic testing, preventive screenings, flu vaccinations and other immunizations.
Health education, outreach, Medicaid eligibility assistance and social-service support.
MCHC opened in 2017 and became a federally qualified health center in 2019. Its patient-centered medical-home model emphasizes coordinated care, prevention and long-term patient relationships.
How to Schedule a New Patient Appointment
The official FAQ states that MCHC is accepting new patients and can schedule appointments with providers who currently have availability.
| Clinic | Appointment Instructions |
|---|---|
| Canton | Call 330-363-6242, press 2 |
| Magnolia | Call 234-386-0306, press 2 |
| Gonder | Call 330-639-1071, press 1 |
Select Canton, Gonder or Magnolia based on the service offered and your preferred location.
Use the appropriate telephone number and menu option above.
Say whether you are a new patient and need primary care, women’s healthcare, pediatric care or another service.
Confirm your specific insurance product, copay or eligibility for the sliding-fee program.
Use the official new-patient forms or the secure Phreesia preregistration invitation sent by MCHC.
Allow an extra 15 minutes for check-in and bring your identification, insurance information, medications and requested documents.
What to Bring to Your First Visit
MCHC recommends having these items ready for appointments.
- Photo ID: A current identification document.
- Insurance card: Your applicable coverage details, if insured.
- Medication information: A current medication list or original prescription bottles.
- Copayment: If required by your insurance plan.
- New-patient paperwork: Completed intake documents, where possible.
- Income proof: For sliding-fee applications, such as the most recent tax return or three recent pay stubs.
- Child consent forms: If attending for a patient under 18 and required by the clinic.
Phreesia Preregistration
For appointments where preregistration is offered, MCHC may send a secure registration invitation by text message or email in the days before the visit. It can ask you to review demographic information, insurance, identification, consent forms and related screening questions.
Use only an invitation that you can verify came through the clinic’s authorized process. If you are uncertain about a message or link, call your office directly.
Insurance Plans, Sliding-Scale Discounts & Costs
My Community Health Center accepts many commercial, Medicaid, Medicare and Marketplace insurance plans. The official insurance listing was updated March 12, 2026.
Examples of Listed Insurance
| Coverage Category | Examples |
|---|---|
| Commercial Insurance | Aetna, Anthem, Cigna, Humana, SummaCare, Medical Mutual of Ohio |
| Medicaid | Ohio Medicaid, Buckeye, Molina, AmeriHealth, UnitedHealthcare Community Plan |
| Medicare | Medicare Part B and various Medicare Advantage plans |
| Marketplace | Selected Molina, Anthem, Ambetter, CareSource, Humana and AultCare plans |
Sliding-Fee Discount Program
MCHC provides services regardless of ability to pay and offers discounted medical, mental-health and pharmacy services to qualifying patients. Eligibility is based on household size and income.
How to Apply for Reduced Fees
- Call 330-363-6242 and select option 8 to ask about eligibility.
- Request the current sliding-fee application and instructions.
- Provide accurate household size and income details.
- Submit income documentation through a method approved by the clinic.
- Ask whether any discount applies to your medical visit, behavioral health care or prescriptions.
- Confirm the expected amount due before the appointment or pharmacy pickup.
MCHC Pharmacy: Hours, Prescription Savings & Free Delivery
The on-site MCHC Pharmacy is located inside the main Canton office at 2600 Seventh Street SW. It serves MCHC patients and participates in a 340B prescription savings program for qualifying patients.
Prescription Delivery
The pharmacy advertises free delivery of qualifying prescriptions within a 20-mile radius of My Community Health Center. Deliveries are scheduled on Wednesdays from 11 AM to 4 PM.
The driver contacts patients by phone or text with an approximately 30-minute delivery window. Someone must be home to receive and sign for the medications.
How to Request a Refill
- Contact your usual clinic, pharmacy or supported patient portal.
- Have your full name, current pharmacy, medication name and callback number ready.
- Submit the request before your medication runs out.
- Allow up to two business days for the clinic to process a routine refill request, per its FAQ.
- Confirm pharmacy pickup or delivery arrangements and any copay.
Clinic refill menu: Canton patients can call 330-363-6242, press 3. Magnolia patients can call 234-386-0306, press 1. Gonder patients should call 330-639-1071.
Patient Portal, Records & Telehealth
MCHC offers patient resources including a patient portal, telehealth guidance, medical-record requests and electronic preregistration information.
Patient Portal
Existing patients can ask the clinic how to activate and access the current portal. The official FAQ says supported portal accounts may be used to request medication refills.
Medical Records
If transferring to a new clinician or requesting a personal copy of your record, use the center’s official medical-record release instructions rather than sending documents to an unrelated third party.
Telehealth
Some appointments may be suitable for remote care. The specific visit type, provider availability, technology requirements and insurance arrangements must be confirmed with scheduling.
After-Hours Medical Questions & Emergency Care
For nonemergency medical concerns after the offices close, established patients can call the main office at 330-363-6242. The answering service can contact an on-call provider.
Gonder and Magnolia also list their direct phone numbers for after-hours contact. Ask your own clinic which number to use for established-patient advice.
Nonemergency Follow-Up
If your concern can wait until ordinary business hours, contact your usual clinic during its posted schedule or use a supported secure portal function. For urgent but non-life-threatening problems, ask the care team whether urgent care is appropriate.
My Community Health Center Maps, Parking & Directions
Main Canton Office
2600 Seventh Street SW, Canton, OH 44710
Phone: 330-363-6242
The official visitor entrance is on Clarendon Avenue. Free patient parking is available next to the building. Patients receive a parking token after their appointment to exit the lot.
Gonder Office — Canton
1318 Gonder Avenue SE, Unit 1, Canton, OH 44707
Phone: 330-639-1071
Magnolia Office
10029 Cleveland Avenue SE, Magnolia, OH 44643
Phone: 234-386-0306
Quick Patient Contact Guide
| Your Need | Best Next Step |
|---|---|
| Canton medical appointment | 330-363-6242, option 2 |
| Gonder medical appointment | 330-639-1071, option 1 |
| Magnolia appointment | 234-386-0306, option 2 |
| Sliding-fee / insurance support | 330-363-6242, option 8 |
| Canton prescription refill request | 330-363-6242, option 3 |
| In-house pharmacy | 330-363-3500 |
| New-patient documents | Official New Patient Resources page |
| After-hours patient advice | Call your office; Canton 330-363-6242 |
| Life-threatening emergency | Call 911 |
Related Community Health Center Guides
These additional patient guides on community-center.org explain how other health centers organize appointments, sliding-fee care, pharmacy services and clinic hours. They are separate organizations outside Ohio.
Frequently Asked Questions
1. Where is My Community Health Center located?
The main office is at 2600 Seventh Street SW, Canton, Ohio 44710. MCHC also operates offices at 1318 Gonder Avenue SE, Unit 1, Canton, and 10029 Cleveland Avenue SE, Magnolia.
2. What are My Community Health Center’s hours?
The main Canton office is open Monday, Tuesday, Thursday and Friday from 8 AM to 5 PM and Wednesday from 8 AM to 7 PM. Magnolia opens Monday–Friday, 8 AM–5 PM, and Gonder opens Monday–Thursday, 8 AM–5 PM.
3. Is My Community Health Center accepting new patients?
Yes. MCHC says it is accepting new patients and schedules them with providers who have availability. Call Canton at 330-363-6242, Magnolia at 234-386-0306 or Gonder at 330-639-1071.
4. How do I book a medical appointment?
Call Canton at 330-363-6242 and press 2, Magnolia at 234-386-0306 and press 2, or Gonder at 330-639-1071 and press 1. The staff will help identify an available provider and appointment.
5. What medical services does My Community Health Center provide?
MCHC offers family medicine, internal medicine, women’s health and OB/GYN, well-child care, chronic disease management, laboratory testing, behavioral health, infectious disease services, substance-use treatment and care coordination.
6. Can uninsured patients get care at MCHC?
Yes. MCHC offers care regardless of ability to pay and has a sliding-fee discount program based on income and household size. Call 330-363-6242, option 8, for eligibility information.
7. What are the MCHC Pharmacy hours?
The Canton pharmacy is open Monday through Friday from 8:30 AM to 5 PM, with a daily lunch closure from 12:30 PM to 1 PM. The pharmacy phone number is 330-363-3500.
8. Does My Community Health Center Pharmacy deliver medications?
Yes. Free delivery is available for qualifying prescriptions within approximately 20 miles. Deliveries are scheduled on Wednesdays from 11 AM to 4 PM, and someone must be present to sign for the prescriptions.
9. Is parking free at the main Canton clinic?
Yes. MCHC provides free patient parking near the main building. Enter from Clarendon Avenue and obtain a parking token after your appointment to exit the lot.
10. How do I contact MCHC after hours?
Call the main Canton number, 330-363-6242. The answering service can contact the on-call provider for medical concerns. For a life-threatening emergency, call 911.
Official MCHC Patient Resources
Independent patient visitor guide, not an official MCHC publication or a substitute for professional medical advice. Information reviewed October 19, 2026.