Manet Community Health Center: Services, Hours, Locations, Phone & Patient Guide

Make or change an appointment

Use the Patient Portal or call the site directly. Prepare insurance/coverage card, medication list and your most important concerns.

Check today’s location hours

Hours vary by location. Holiday hours can override regular schedules, and special services can follow different hours.

Use the Patient Portal

Use the portal for appointments, refills, test results, billing balances, secure payments and secure care-team messages.

Get sliding-fee or insurance help

Manet says no one is denied care due to inability to pay. Reduced fees depend on family size and income.

Use or switch to Manet Pharmacy

Manet Pharmacy is at North Quincy. Call 617-638-8140 for transfer help and pharmacy questions.

Request or send records

Use the Authorization to Share Patient Health Information form, then mail, drop off or fax it to Medical Records.

New Patient Visit

Your first Manet visit is meant to meet your primary care provider and review your complete medical history. A physical exam is not performed unless the provider indicates it is needed. Blood work or other testing may be included depending on your health condition.

• Ask whether a co-pay, co-insurance or deductible applies.
• Bring previous provider records if available.
• Bring medication list and allergies.
• Ask when you can schedule preventive/annual care after establishing care.

Annual / Preventive Visit

A preventive visit may be covered at no cost by many plans, but it can turn into a sick or chronic visit if the provider treats a new issue or changed chronic problem during the same appointment. That can create a co-pay, deductible or co-insurance.

• Ask your insurance what annual visits cover.
• Ask whether lab tests or immunizations are covered.
• Separate urgent/new issues from routine annual care when scheduling.
• Save any Good Faith Estimate or billing explanation you receive.

Manet Pharmacy at North Quincy

Manet Pharmacy is at 110 West Squantum Street, North Quincy. Phone: 617-638-8140. Listed hours: Mon 9 a.m.–6 p.m.; Tue 9 a.m.–5:30 p.m.; Wed 9 a.m.–6 p.m.; Thu 9 a.m.–6 p.m.; Fri 9 a.m.–5:30 p.m.; Sat 9 a.m.–2 p.m.; Sun closed.

• Ask about transferring prescriptions.
• Ask whether 340B pricing may apply.
• Ask about partner pharmacy or mail-order options if North Quincy is not convenient.

Vision Center at North Quincy

The Vision Center is on the 2nd floor at North Quincy and is open to the community. Listed hours: Mon 10:30 a.m.–7 p.m.; Tue 8:30 a.m.–5 p.m.; Wed 8:30 a.m.–7 p.m.; Thu–Fri 8:30 a.m.–5 p.m. Call 617-376-3000 for an appointment.

• Ask whether your vision plan is accepted.
• Bring glasses/contact prescription if available.
• Ask about diabetic eye exams or contact lens fittings when scheduling.

Radiology Center at North Quincy

The Radiology Center is on the first floor at 110 West Squantum Street and offers x-rays and screening mammograms in partnership with Boston Medical Center. Listed hours: Monday–Thursday, 8:30 a.m.–5 p.m.

• Call 617-376-3000 or ask your provider to schedule.
• If not previously seen at BMC, call BMC central registration at 617-414-6060.
• For mammograms, bring outside prior breast imaging or contact BMC film library at 617-414-4884.
• For mammograms, avoid deodorant, powders, lotions, creams or perfume under arms/on breasts.
• Wear a two-piece outfit and do not bring children to the exam.

Lab work and outside lab billing

Manet’s appointment guidance says your provider will tell you if lab work or diagnostic tests are needed. Many lab tests are sent to Quest, so the outside facility may need insurance, CenterCare or Free Care information and a copy of your card.

• Ask whether the lab is done at Manet or sent out.
• Ask whether fasting is required.
• Ask whether Quest or another outside lab needs your coverage card.
• Ask when and how results will appear in the portal.

2026 Sliding Fee Scale: what to check

The 2026 scale is based on family size and federal poverty level bands. The PDF lists nominal charges of $0, $10, $17 or $33 depending on the discount range, with same-day payment incentives shown as $0, $9, $15 or $30. Pharmacy costs are listed as cost of prescription for the 0%–200% range.

• Know your household/family size.
• Bring income proof.
• Ask whether same-day payment incentive applies.
• Ask how pharmacy costs are handled separately.

Credit and Collection Policy: user-help details

The policy says no patient will be denied care due to inability to pay, sliding-fee eligibility is based on income and family size, eligibility is subject to annual redetermination, and patients must report changes in family size or income.

• Ask for the sliding-fee application.
• Ask whether your discount needs annual renewal.
• Tell Manet if income, household or insurance changes.
• If you also have insurance, ask whether you pay the lower of the insurance copay or sliding-fee amount.

Patient Portal setup and uses

Manet’s portal instructions say to create an account, enter name/date of birth/contact information, use the emailed link within 72 hours, then create an 8–20 character password with uppercase, lowercase and a number or symbol.

• View and request appointments.
• Request prescriptions and refills.
• Retrieve test results.
• View billing statements and balances.
• Make secure credit card payments.
• Send secure messages to the care team.

Medical records form route

Manet says the fastest way to manage records is to download and complete the Authorization to Share Patient Health Information form.

• Use it to obtain records from outside providers.
• Use it to send Manet records to another provider.
• Mail completed form to 110 West Squantum Street, North Quincy, MA 02171, Attention: Medical Records Department.
• Drop it off at your Manet medical office.
• Fax it to 617-774-6489.
• Call 617-376-3000 and ask for Medical Records with questions.

North Quincy transit

North Quincy is about a 5-minute walk from North Quincy MBTA station. MBTA bus routes 217 and 211 stop across from the health center.

Hull transit

The Hull site lists MBTA bus route 714 access near Hull Medical Center / Wash Boulevard stops.

Attleboro transit

The Attleboro site lists GATRA Route 10 stops across from or near the site and other GATRA routes at Attleboro Transit Center.

For an appointment

• Confirm location, date and appointment type.
• Bring insurance, Health Coverage Plan or HSN card.
• Bring income/residency proof if you need payment help.
• Bring medication containers or full medication list.
• Rank your concerns in order of importance.
• Ask for interpreter support if needed.

For same-day care

• Call early in the day.
• Say it is non-life-threatening but needs same-day care.
• Ask which site has the soonest opening.
• Ask whether telehealth is possible.
• For emergencies, call 911 instead.

For records or billing

• Use the portal for routine secure messages.
• Use the records form for sharing records.
• Fax records authorization to 617-774-6489 if needed.
• Call 857-403-1557 for insurance navigation help.
• Do not send private health information to the general email address.

Calling the wrong site

Manet has multiple sites and phone numbers. Use the location where you receive care or want care.

Using clinic hours for pharmacy, vision or radiology

Special services can have different locations, schedules and prep rules.

Waiting for portal replies during emergencies

The portal is not for emergencies. Call 911 or go to the nearest emergency room.

Not bringing medication details

Bring the containers or a list with name, dose and how often you take each medicine.

Ignoring 2026 coverage letters

Manet warns ConnectorCare and MassHealth changes may affect coverage, costs or benefits.

Sending private health information to general email

Use the Patient Portal for care-team communication. General email is for general inquiries only.