Forest Community Health Center: Services & Hours

Forest Community Health Center Hours & Phone Numbers

Medical care, dental care and pharmacy services operate on different schedules. Use the correct phone number for your visit.

After-hours medical advice: Established patients can call 517-887-4302 outside regular hours to reach the health center’s answering service and clinical advice system. This is not an emergency department. For a life-threatening emergency, call 911.

What Medical Services Are Available?

Forest Community Health Center’s medical services are primarily designed for adults aged 18 and older. Staff can help with ongoing primary care, preventive health, referrals and follow-up visits.

The center also provides Ryan White HIV care services, generally for adults aged 18 and older, with patients aged 16–17 considered after consultation.

Dental Services: Children & Adults

Forest Dental operates at the same site and serves people of all ages, making it important to distinguish dental eligibility from Forest’s adult primary care eligibility.

Dental phone: 517-887-4334
Dental hours: Monday–Friday, 8 AM–5 PM.

If you have tooth pain, a damaged tooth or another urgent dental concern, explain your symptoms when calling. Ask whether an urgent appointment is available or whether you should seek another appropriate dental provider.

Forest Community Pharmacy: Hours & Prescription Services

The onsite pharmacy allows patients to obtain medications at the same location as their healthcare appointments. It also serves walk-in pharmacy customers according to the county’s official listing.

How to Refill or Transfer a Prescription

1. Call the pharmacy at 517-318-3414.
2. Provide your identifying and prescription information securely to the pharmacy team.
3. Ask whether the prescription has refills remaining or whether your prescriber must authorize a new one.
4. If transferring, provide the current pharmacy’s details when requested.
5. Ask about the cost, insurance processing and expected readiness.
6. Arrange counter pickup, curbside service, delivery or mail service if offered for your prescription.

Delivery availability, medication stock, insurance coverage and estimated pickup times should be confirmed directly. Do not assume every prescription is eligible for mailing.

HIV Care, STI Testing & Willow Health Center

There are several different programs at or associated with the Forest location. Calling the correct department helps prevent being directed to the wrong appointment system.

Official Ingham County HIV/STI Program information

Appointments: New & Existing Patients

The Forest location’s official webpage provides a self-scheduling option for established patients only. New patients should contact the center to learn the current intake process.

Insurance, Uninsured Patients & Sliding-Fee Discounts

Ingham Community Health Centers states that healthcare is available regardless of a patient’s insurance status or ability to pay. The network accepts insurance and offers a Sliding Fee Discount Program for patients who qualify.

The county’s published program brochure says that eligibility is based on household size and total household income. It is designed to help uninsured patients and qualifying insured patients facing deductibles, coinsurance or copayments.

How to Request a Sliding-Fee Discount

1. Schedule your appointment with Forest Community Health Center.
2. Tell the registration team you want information about the Sliding Fee Discount Program.
3. Ask what proof of income is accepted for each household member.
4. Bring the required income information to the appointment.
5. Complete the application with help from front-office staff.
6. Allow the staff to determine eligibility based on household income, family size and applicable program requirements.
7. Report changes in income or household size if your circumstances change.

For insured patients, verify your exact plan, provider participation, benefits, deductibles and copayments before the visit. Insurance acceptance does not by itself guarantee coverage for every service.

Official Sliding Fee Discount Program Brochure (PDF)

What to Bring to Your Appointment

Use this checklist to avoid delays at registration. The clinic may request additional documents depending on your appointment.

• Photo identification, if available or requested.
• Health insurance or Medicaid card, if applicable.
• A list of current medications, doses and allergies.
• Relevant medical records or referral paperwork, if requested.
• Previous test results or information about ongoing treatment.
• Proof of household income if applying for financial assistance.
• Any existing appointment confirmation.
• Questions you want to ask the healthcare team.

If you need language interpretation, ask the front desk in advance. Ingham Community Health Centers says it works to provide interpreter assistance or translated information when needed.

Patient Portal, Results & Communication

Ingham Community Health Centers offers an online patient portal for managing aspects of ongoing care. Available functions include viewing appointments and lab results, requesting medication refills and communicating with medical or dental teams.

1. Ask the health center receptionist about patient portal enrollment.
2. Follow the center’s account activation instructions.
3. Use the official patient portal link provided by the clinic.
4. Review available records, messages and appointment information.
5. For urgent medical concerns, call the clinic rather than relying on a portal message.

Patient portal access can depend on identity verification and existing patient status.

Official New Patient and Portal Information

Forest Community Health Center Address, Bus & Directions

Public Transit

The Ingham County Health Department identifies the center as being on CATA Bus Route 5. Check current route schedules, bus stop locations and service alerts before traveling.

For a visit requiring mobility assistance, ask the center about accessible building entrances, drop-off instructions and parking arrangements. Detailed onsite parking-space counts were not confirmed in the official facility listing.

If You Need Another Ingham County Health Center

Forest is not the only community health center in the Lansing area. The county maintains separate clinics for different ages and healthcare needs.

These clinics have different services, appointment conditions and opening hours. Verify the correct location before traveling.

Official Ingham Community Health Centers Directory

Related Community Health Center Guides

For information about services at other community health centers, you may also consult these independent guides:

• Crescent Community Health Center — another community healthcare provider guide.
• El Rio Community Health Center — primary care and community health services information.
• Fairview Community Health Center — services and visitor information.

These are separate organizations, not branches of Forest Community Health Center. Confirm that the linked guides are published before retaining these internal links.

Frequently Asked Questions

Official Sources & Final Appointment Information

Information reviewed October 20, 2026. This is an independent informational guide, not an official Ingham County Health Department website. For emergency care, call 911.