Fairview Community Health Center: Services & Hours

Fairview Community Health Center Hours

The clinic provides an after-hours on-call arrangement for urgent medical issues. Routine appointments, refill requests and administrative questions should be handled during business hours.

Medical Services Available at Fairview

Phone Numbers & Department Extensions

Use the main switchboard at 270-783-3573, then ask for the appropriate department or dial its listed extension.

How to Make an Appointment

New Patient Checklist: What to Bring

Before your first appointment, prepare these items when available:

• Photo identification and current contact information.
• Insurance, Medicare or Medicaid card, if applicable.
• Current medications, including doses and supplements.
• Relevant medical history and previous provider information.
• Vaccination records for childhood appointments when available.
• Any referral, imaging or laboratory paperwork requested by the clinic.
• Proof of household size and income if applying for financial assistance.
• A list of questions or symptoms to discuss with the provider.

For a child’s appointment, ask whether a parent or legal guardian must attend and whether consent forms are needed.

Insurance, Medicaid, Medicare & Uninsured Patients

Fairview Community Health Center accepts most commercial insurance plans, Medicare plans and Medicaid plans. Coverage for an individual visit or service depends on the patient’s plan and benefits.

Sliding-Fee Discounts: Costs & Eligibility

Fairview provides an income-based sliding-fee discount for qualifying self-pay patients. The discount is based on household size and income relative to the applicable federal poverty guidelines.

Fairview’s published billing information states that a $25 nominal charge is requested at registration from self-pay patients. Patients unable to afford payment should discuss their circumstances directly with the clinic.

Documents for the Sliding-Fee Application

The clinic describes a two-page application provided during check-in. Examples of supporting documentation include:

• Recent pay stubs.
• Federal income tax returns.
• A written income statement from an employer.
• Other acceptable statements documenting income.
• Information showing household size and total household income.

How to Apply

1. Tell the scheduler or registration staff that you want financial assistance.
2. Ask for the sliding-fee application.
3. Enter the requested household information.
4. Provide the supporting income documentation.
5. Ask staff to explain your estimated discounted charges.
6. Confirm whether laboratory or outside-provider charges are billed separately.

Billing support: Call 270-783-3573 and ask for extensions 1007, 1008, 1009, 1059 or 1075.

Same-Day Appointments & Urgent Medical Concerns

Fairview offers a same-day triage service for established patients, subject to appointment availability and the medical team’s assessment.

Minor illnesses that may be suitable for primary-care triage include selected coughs, sore throats and other non-emergency symptoms.

How to Request Same-Day Care

1. Call the main number during business hours.
2. Request the triage department using extension 1018 or 1227.
3. Explain your current symptoms and when they began.
4. Follow the nurse or provider’s instructions about appointment availability.
5. Ask whether an in-person visit, telehealth appointment or another care setting is appropriate.

After-Hours Medical Contact

Fairview has an on-call arrangement for urgent health issues outside normal clinic hours.

1. Call 270-783-3573 after the clinic closes.
2. The answering service will receive your call.
3. Explain the urgent, non-emergency concern.
4. The answering service will relay the message to the on-call provider.
5. Follow the provider’s instructions when they return your call.

The clinic specifically states that routine appointments and prescription refill requests are not considered urgent after-hours issues.

Prescription Refills, Lab Results & Medical Records

Patient Portal & Telemedicine

Fairview provides a patient portal for eligible patients to access medical information online. The portal is intended for private health-related communication and personal health records.

Patient Portal Access Steps

1. Open Fairview’s official homepage.
2. Select the Patient Portal link.
3. Follow the portal’s sign-in or account-activation instructions.
4. Use the credentials or registration information supplied through the clinic’s approved process.
5. If you cannot log in, call the clinic for assistance.

For a Telemedicine Visit

• Confirm with your provider whether a remote visit is appropriate.
• Ask whether video or another communication method will be used.
• Have a reliable connection and a private place for the appointment.
• Prepare your medication list and concerns.
• Follow the provider’s instructions for any necessary in-person testing.

Language Assistance & Patient Accessibility

Fairview offers interpretation services to help patients communicate with healthcare professionals.

Its published services include support for Spanish, Swahili, selected Afghan and Burmese languages, American Sign Language through remote interpretation and additional languages through interpreter services.

How to Request an Interpreter

1. Call the main switchboard at 270-783-3573.
2. Tell the receptionist your preferred language.
3. For Spanish assistance, ask for extension 1014 or 3010.
4. Ask the clinic to arrange interpretation for your appointment.
5. Confirm whether the service will be in person or remote.

If you need communication or physical accessibility accommodations, explain your requirements when scheduling so staff can discuss available arrangements.

Finding Fairview Community Health Center

Address:
225 Natchez Trace Avenue
Bowling Green, KY 42103

The clinic is located off Lovers Lane, across from the soccer complex and behind the WKONA / Graves Gilbert area referenced in Fairview’s official directions.

The clinic primarily serves Bowling Green, Warren County and nearby Southern Kentucky communities. Patients traveling from surrounding counties should confirm appointment availability and eligibility before making the trip.

Parking and accessibility: Ask the front desk about the most convenient patient entrance, accessible parking and assistance if needed. A specific parking-space count has not been verified.

Which Healthcare Service Should You Request?

Related Community Health Center Guides

These additional guides explain healthcare access, financial assistance, medical services and appointment planning at other community health centers.

Official Information & Patient Resources

• Fairview Community Health Center — Official Website
• Contact Information, Hours & Department Extensions
• Healthcare Services
• Billing, Insurance & Sliding-Fee Assistance
• Provider and Care Team Directory
• Telemedicine Information
• After-Hours Care Instructions

Last reviewed October 20, 2026. This independent patient information guide is not operated by Fairview Community Health Center. Appointments, fees, care availability and clinical policies may change. Confirm medical and administrative details directly with the clinic.