Fairview CHC Bowling Green Kentucky: Services

Address, Hours & Important Contacts

The clinic is off Lovers Lane, across from the soccer complex and behind the WKONA/Graves Gilbert area.

Which Healthcare Services Does Fairview Offer?

Fairview is primarily a medical clinic. Do not assume it operates a full-time dental department, emergency room or hospital imaging suite. The provider reports occasional dental assistance through a mobile dental partnership, not a continuously available on-site dental clinic.

For a comparison with another FQHC that offers permanent medical and dental departments, see our Partnership Community Health Center services guide. That Wisconsin provider has its own hours, locations and payment rules.

Fairview’s Phone Extension Directory

Calling the right extension can help patients reach the department handling their request.

Official Fairview phone extensions.

How to Make a New Patient Appointment

1. Choose your service. Decide whether you need family medicine, pediatrics, prenatal care or behavioral health.
2. Call the clinic. Dial 270-783-3573 and press 0 for routine appointments.
3. Confirm new-patient availability. Ask which provider or care team is accepting new patients and whether your requested service needs a referral.
4. Discuss insurance. Provide your insurance information or explain that you are self-pay and need a sliding-fee application.
5. Record the appointment. Confirm your date, arrival time and location at 225 Natchez Trace.
6. Prepare documentation. Bring available identification, insurance information, medications, relevant records and any requested household-income evidence.
7. Follow check-in instructions. Ask whether any registration forms need to be completed before your visit.

What to Bring

• Photo identification, if available.
• Health insurance, Medicaid or Medicare card, if applicable.
• List of medications and known allergies.
• Relevant previous test results or medical records.
• Children’s vaccination records when relevant.
• Referral details if requested.
• Household-income evidence when applying for a fee discount.
• Questions about prescriptions, symptoms or follow-up appointments.

Fairview’s general website contact form is not an appointment-booking service. Use the telephone scheduling team for new or routine appointments.

Same-Day Visits: Who Can Use Triage?

Fairview offers same-day triage appointments for its established patients. These visits are intended for medical concerns that need timely evaluation but are not life-threatening emergencies.

How to Request Same-Day Care

1. Call the clinic during business hours.
2. Ask for triage at extension 1018 or 1227.
3. Describe the concern and when symptoms began.
4. Tell the care team about important medications and relevant medical history.
5. Follow the clinician’s instructions about appointment timing or a higher level of care.

What About Evenings and Weekends?

For an urgent but non-emergency issue outside normal hours, call 270-783-3573. The answering service relays appropriate urgent concerns to the on-call provider.

The clinic specifically says routine appointments and standard prescription refill requests are not after-hours urgent issues. For serious symptoms, call 911.

Fairview’s official after-hours guidance.

Children’s Care, Immunizations & Records

Fairview’s pediatric care covers newborn healthcare, well-baby checkups, routine childhood examinations, recommended vaccinations and sports physicals.

Booking a Child’s Immunization Appointment

1. Call 270-783-3573.
2. Ask for immunizations at extension 1049 or 1006.
3. Provide the child’s age and available vaccination history.
4. Confirm which vaccinations or records are needed for school, childcare or other requirements.
5. Ask whether records from another provider must be sent before the appointment.
6. Bring available records and follow the clinic’s check-in instructions.

Requesting Immunization Certificates

Fairview states that requests for immunization records or certificates must be completed in person at the clinic so required medical-release forms can be processed.

Alternatively, Kentucky residents may be able to access eligible information through the state’s immunization registry portal. Availability depends on whether the vaccination was reported to the registry.

Official pediatric and immunization service details.

Prenatal Care & Women’s Health Appointments

Fairview works with Women’s Health Specialties to provide prenatal and OB/GYN care. Its published provider information also describes referral support through external partners for specialized pregnancy-related services.

How to Arrange a Pregnancy Appointment

1. Call 270-783-3573.
2. Ask for pregnancy scheduling at extension 3001 or 3002.
3. Explain whether this is your first prenatal visit or follow-up care.
4. Ask whether your clinician will be seen at Fairview or a partner location.
5. Confirm insurance coverage, referral information and sliding-fee eligibility when applicable.
6. Attend the scheduled appointment and follow individualized prenatal instructions.

For potentially urgent pregnancy symptoms, contact a medical professional promptly rather than waiting for a routine visit. Emergency symptoms require emergency medical assessment.

Behavioral Healthcare & Telemedicine

Fairview provides behavioral healthcare for patients experiencing anxiety, depression, stress, life transitions and other mental health concerns. Services are tailored to clinical need and clinician availability.

Selected follow-up consultations and non-urgent healthcare discussions may be suitable for telemedicine. Physical examinations, vaccinations, laboratory sampling and many procedures still require in-person care.

How to Request Support

1. Call the main clinic number and ask about behavioral health or your current care team.
2. Explain whether you need a first appointment, follow-up or discussion about a particular concern.
3. Ask whether telemedicine is an available and appropriate option.
4. Confirm appointment requirements, privacy arrangements and insurance coverage.
5. Follow the provider’s instructions for attending or joining the visit.

Official telemedicine information.

Insurance, Sliding Fees & the $25 Self-Pay Charge

Fairview is a federally qualified health center serving patients regardless of insurance status. The clinic says it accepts most commercial plans, Medicare plans and all Medicaid plans.

Fairview is not a free clinic. Patients without insurance may apply for its income-based sliding-fee discount.

Documents for Sliding-Fee Assistance

• Number of people in the household.
• Total household income.
• Recent pay stubs, if employed.
• Recent tax returns, when available.
• A written employer or personal-reference income statement when accepted.
• Other records Fairview requests to evaluate your circumstances.

How to Apply for Reduced Fees

1. Tell scheduling you need assistance. Ask about the sliding-fee program before the visit if possible.
2. Prepare income information. Gather the household size and income records listed above.
3. Request the application. Fairview states its two-page application is supplied at check-in.
4. Complete both pages. Provide accurate financial information and any requested proof.
5. Discuss your expected payment. Ask how the discount affects the visit and any ordered tests.
6. Keep billing information. Save receipts and contact the billing team if a charge needs explanation.

For billing questions, call 270-783-3573 and request extensions 1007, 1008, 1009, 1059 or 1075.

For a comparison with another federally qualified health center’s household-income discount program, read our Community Health Centers Burlington patient guide. Vermont’s eligibility and fees are separate from Fairview’s Kentucky policy.

Prescription Assistance & Hines Pharmacy

Fairview participates in the federal 340B prescription drug program, which can help qualifying patients obtain medication through participating arrangements.

The clinic identifies Hines Pharmacy, located in the nearby WKONA building, as a pharmacy partner. Availability and medication pricing depend on the prescription, eligibility and current arrangements.

How to Request a Refill

1. Check the medication label for available refills.
2. Call 270-783-3573 and request extension 1044 for refill status or assistance.
3. Give the medication and pharmacy information requested by the care team.
4. Ask whether you need a follow-up appointment or new prescription.
5. Wait for pharmacy confirmation before traveling to collect the medication.

Laboratory Results & Medical Records

Fairview offers laboratory services connected with clinical treatment. Testing may require a physician’s order, preparation or a separate payment arrangement.

How to Request Records

1. Call the clinic’s medical-records extension.
2. Explain the type of records and dates needed.
3. Ask for the required release or authorization process.
4. Complete the necessary patient or authorized-representative forms.
5. Submit them through the clinic’s approved secure method.
6. Confirm processing requirements and any applicable copying charges.

Do not put protected health information into Fairview’s general website email form. The clinic explicitly restricts it to nonmedical inquiries.

Language Assistance & Accessibility

Fairview provides interpreter services to support patients who have difficulty communicating in English.

• On-site support includes Spanish, Swahili and selected Afghan and Burmese dialects as available.
• Additional languages can be accessed through remote telephone interpretation.
• American Sign Language support may be arranged through telepresence interpretation.
• Spanish-language assistance is available through extensions 1014 and 3010.

How to Request an Interpreter

1. Call 270-783-3573 before your appointment.
2. Explain the language or accessibility support needed.
3. Ask staff to record the request for your appointment.
4. Confirm whether services are provided on site or remotely.
5. Remind the check-in desk of your needs when you arrive.

Patients are encouraged to communicate their needs directly so the clinic can arrange appropriate support.

Map, Parking & Finding the Clinic

Fairview Community Health Center is located at 225 Natchez Trace, Bowling Green, Kentucky 42103. It is off Lovers Lane, across from the soccer complex and behind the WKONA/Graves Gilbert area.

Patients comparing affordable primary care, maternity services and eligibility across community health centers can also read our Aria Community Health Center guide. Aria serves California communities and is not affiliated with Fairview.

When Fairview Is Not the Right Facility

For a broader comparison of how public community clinics combine primary care with dental and behavioral health services, see our Will County Community Health Center services guide. It describes a separate Illinois provider.

Before Your Fairview Appointment

• Use the current 225 Natchez Trace address.
• Remember the weekday 8 AM–5 PM schedule and noon–1 PM lunch closure.
• Choose the correct appointment or triage extension.
• Confirm new-patient availability if this is your first visit.
• Bring available insurance details, medications and relevant records.
• For children, bring vaccination records when relevant.
• For pregnancy visits, confirm the provider and appointment location.
• For sliding-fee support, bring household-size and income information.
• Ask whether laboratory services require advance payment.
• Request language assistance before the appointment when needed.
• Use the patient portal for secure communications, not the general contact form.
• For life-threatening symptoms, call 911.

Official Sources & Patient Actions

• Fairview — current address, hours, department phone extensions
• Medical, pediatric, prenatal, laboratory and behavioral health services
• Insurance, sliding-fee assistance and self-pay charges
• Providers, care teams and referral contacts
• Telemedicine appointments and eligibility
• After-hours provider access and emergency guidance
• Fairview official homepage and patient portal access
• Kentucky state health and community clinic resources

Independent patient-information guide reviewed October 2026. Community-center.org is not affiliated with Fairview Community Health Center. The healthcare provider controls patient care, appointment availability, insurance participation, eligibility and billing. This page provides service-navigation information and does not replace advice from a qualified healthcare professional.