Fenway Health: Clinic Hours, Care and Appointments
Fenway Health is a Boston community health organization providing primary medical care, behavioral health, dentistry, eye care, pharmacy services, HIV/STI services, and other healthcare programs.
The main center is the Ansin Building at 1340 Boylston Street, Boston, MA 02215. Use this guide to identify your department, choose the correct phone number, prepare for an appointment, and avoid outdated clinic addresses.
Boston, MA 02215
Friday: 7:30 a.m.–6:30 p.m.
Saturday: 8:30 a.m.–1:30 p.m.
Fenway Health Boston Hours by Department
The Ansin Building stays open longer than some individual departments. Arrive according to your service’s schedule, not simply the building opening hours.
| Department | Weekday hours | Saturday |
|---|---|---|
| Building | Mon–Thu 7:30 a.m.–7:30 p.m. Fri 7:30 a.m.–6:30 p.m. | 8:30 a.m.–1:30 p.m. |
| Primary Medical Care | Mon–Thu 8 a.m.–7 p.m. Fri 8 a.m.–5 p.m. | 9 a.m.–1 p.m. |
| Behavioral Health | Mon–Thu 8 a.m.–7 p.m. Fri 8 a.m.–5 p.m. | Not listed |
| Dental Care | Mon–Thu 8 a.m.–7 p.m. Fri 8 a.m.–5 p.m. | Not listed |
| Eye Care | Mon–Thu 8 a.m.–7 p.m. Fri 8 a.m.–5 p.m. | Not listed |
| Optical Shop | Mon–Thu 9 a.m.–7 p.m. Fri 8 a.m.–5 p.m. | Not listed |
| Pharmacy | Mon–Fri 8:30 a.m.–7 p.m. | 9 a.m.–1 p.m. |
| Quest Laboratory | Mon–Thu 8 a.m.–7:30 p.m. Fri 8 a.m.–6:30 p.m. | 9 a.m.–1:30 p.m. |
| Mammography/Radiology | Mon–Fri 9 a.m.–5 p.m. | Not listed |
Saturday services may be unavailable during some extended holiday weekends. Confirm special appointments, tests, walk-ins, and holiday arrangements before traveling.
Medical and Community Healthcare Services
Fenway Health serves a broad patient population and has longstanding experience with LGBTQIA+ healthcare. Care is not limited to people who identify as LGBTQIA+.
Primary Care
Routine visits, preventive healthcare, annual physicals, management of ongoing conditions, and evaluation of new medical concerns.
Reproductive & Sexual Health
Reproductive healthcare, sexual health consultations, screening, counseling, and services tailored to individual medical needs.
Behavioral Health
Mental health services, psychiatry, counseling, and related behavioral healthcare. Intake and appointment eligibility should be confirmed separately.
Gender-Affirming Healthcare
Medical support for transgender and gender-diverse patients, including individualized consultations and appropriate ongoing care.
HIV & STI Services
HIV/STI testing, counseling, prevention-related services, referrals, and medical care depending on program availability.
Dental & Eye Care
General dentistry, examinations, preventive dental treatment, optometry, and optical services.
Pharmacy & Lab
On-site prescription services, pharmacy support, laboratory testing, and related patient services.
Support Programs
Financial assistance, care coordination, referrals, violence recovery support, and community health programs.
Important Phone Numbers and Departments
Use the dedicated service line to reduce unnecessary transfers.
| Reason for calling | Phone number |
|---|---|
| General information and after-hours provider | 617-267-0900 |
| Medical appointments | 617-927-6000 |
| Patient registration | 617-927-6100 |
| Dental appointments | 617-927-6127 |
| Eye care appointments | 617-927-6190 |
| Pharmacy | 617-927-6330 |
| New behavioral health patients | 617-927-6202 |
| Existing psychiatry patients | 617-927-6204 |
| Sidney Borum, Jr. Health Program | 617-457-8140 |
| Specialist referrals | 617-927-6130 |
| MyChart technical support | 617-927-6194 |
| Financial assistance | 617-927-6007 |
How to Make a Fenway Health Appointment
You can contact the medical scheduling team or use online scheduling through MyChart for eligible visits.
Booking by Phone
- Choose your service. Decide whether you need primary care, dental care, eye care, behavioral health, or another service.
- Call the correct department. For a medical visit, use 617-927-6000 during weekday scheduling hours.
- Identify yourself as a new or returning patient. Ask whether patient registration is required.
- Describe the appointment type. State whether you need a new-patient visit, physical, follow-up, test, consultation, or urgent medical advice.
- Confirm insurance and documentation. Ask about plan acceptance, referrals, records, and expected costs.
- Verify your appointment details. Record the date, time, department, floor, provider if assigned, and any preparation instructions.
Using MyChart Online
- Open the official Fenway online scheduling guide.
- Sign in to your MyChart account or follow the activation instructions if you need access.
- Choose the appointment section and select an eligible visit type.
- Select a provider and appointment time when direct scheduling is offered.
- If direct booking is unavailable, send an appointment request message or call scheduling.
MyChart supports eligible primary care visits, sick visits, follow-ups, physicals, reproductive health appointments, and certain video visits. Behavioral health, specialty visits, and some other appointment types require a message or phone booking.
Insurance, MassHealth and Sliding-Scale Fees
Fenway Health accepts various insurance arrangements and offers financial assistance for eligible patients. Eligibility and actual charges depend on coverage, household circumstances, and services received.
Enrollment and coverage assistance may be available. Confirm whether your plan and selected primary care provider are properly assigned.
Check whether the provider is in-network and whether your plan requires a referral, copayment, deductible, or authorization.
Ask about the discounted sliding-fee schedule, which considers family size and income.
How to Request Help With Medical Costs
- Call 617-927-6007 or the general medical appointment number and ask about financial assistance counseling.
- Describe whether you are uninsured, recently lost coverage, or need help understanding your current plan.
- Ask which documents are required to establish household income, insurance eligibility, and family size.
- Complete the applicable assessment and clarify your financial responsibility before receiving services when possible.
Dental Care, Walk-In Hours and Eye Services
Dental Clinic
6th Floor, Ansin Building
Appointments: 617-927-6127
Monday–Thursday: 8 a.m.–7 p.m.
Friday: 8 a.m.–5 p.m.
Services include preventive checkups, cleanings, fillings, crowns, bridges, dentures, selected root canals and extractions, and other general dentistry.
Eye Care
Appointments: 617-927-6190
Monday–Thursday: 8 a.m.–7 p.m.
Friday: 8 a.m.–5 p.m.
The center offers eye care and an optical shop. Confirm whether a particular exam, glasses service, or insurance benefit is offered before visiting.
HIV/STI Testing, Behavioral Health and Pharmacy
HIV/STI Testing
The published testing service is appointment-only, with listed sessions:
- Monday: 9 a.m.–3:15 p.m.
- Tuesday: 9 a.m.–3:15 p.m.
- Wednesday: noon–6:15 p.m.
- Thursday: 9 a.m.–3:15 p.m.
Confirm which tests are available, preparation rules, cost, and confidential-result procedures.
Behavioral Health
New patients: 617-927-6202
Existing psychiatry patients: 617-927-6204
Psychiatry has no general walk-in hours. In-person and telehealth appointments are available according to scheduling and clinical eligibility.
Fenway Pharmacy
Phone: 617-927-6330
Monday–Friday: 8:30 a.m.–7 p.m.
Saturday: 9 a.m.–1 p.m.
Ask about prescription transfers, refill requests, mail delivery, and medication coverage.
Specialist Referrals
Phone: 617-927-6130
Prepare the specialist’s contact information, reason for referral, insurance details, and appointment date, if already scheduled.
Sidney Borum, Jr. Health Program
The Sidney Borum, Jr. Health Program provides specialized healthcare services for young people. The program relocated to Fenway Health’s main building in September 2024.
1340 Boylston Street, 5th Floor, Boston, MA
Phone: 617-457-8140
Published hours:
Monday: 8:45 a.m.–7 p.m.
Tuesday–Thursday: 8:45 a.m.–6 p.m.
Friday: 8:45 a.m.–5 p.m.
Appointment-line hours may end earlier than clinical service hours. For the Borum, the line operates Monday–Thursday, 8:45 a.m.–5:30 p.m., and Friday, 8:45 a.m.–5 p.m.
What to Bring to Your First Appointment
- Insurance card, if applicable
- Photo ID, if available
- Current contact information
- Required new-patient paperwork
- Medication list
- Allergy information
- Relevant records and test results
- Referral, if required
- Coverage and plan details
- Income information if applying for assistance
- Questions about expected costs
- Exact clinic floor and department
- Check-in instructions
- Transportation plan
- Interpreter or access requests
These are suggested preparation items, not a universal mandatory checklist. Ask registration staff what your specific appointment requires.
Parking, Public Transport and Boston Map
The Ansin Building is at 1340 Boylston Street, near Fenway Park, between Jersey and Kilmarnock Streets.
How to Get There
| Transport | Practical route |
|---|---|
| MBTA Green Line | Fenway, St. Mary’s, or Kenmore stations are within walking distance. |
| MBTA Bus | Route 55 reaches the Boylston Street area; route 39 serves the Museum of Fine Arts area. |
| Orange Line | Travel to Ruggles, then continue on foot through the Back Bay Fens area. |
| Driving | Paid parking is available beneath 1330 Boylston Street and in nearby private garages and lots. |
| Biking | Bike parking is available around Boylston Street and at the designated parking garage bike cage. Bikes are not allowed inside the building. |
Special Patient Parking at 85 Van Ness Street
Fenway’s published parking arrangement lists a patient/client lot at 85 Van Ness Street with the following conditions:
- Monday–Friday: 7 a.m.–5 p.m.
- $15 for up to three hours.
- Cash only; debit and credit cards are not accepted for this arrangement.
- Parking is first-come, first-served.
Quick Answers Before You Visit
Frequently Asked Questions
1. Where is Fenway Community Health Center in Boston?
The primary Fenway Health clinic is at the Ansin Building, 1340 Boylston Street, Boston, MA 02215, near Fenway Park.
2. What are Fenway Health’s opening hours?
The main building is open Monday–Thursday 7:30 a.m.–7:30 p.m., Friday 7:30 a.m.–6:30 p.m., and Saturday 8:30 a.m.–1:30 p.m. Individual departments have separate hours.
3. How do I make a Fenway Health appointment?
Call 617-927-6000 during weekday scheduling hours or use MyChart for eligible medical visits and appointment requests.
4. Does Fenway Health offer dental care?
Yes. General dental services are available at 1340 Boylston Street on the sixth floor. Call 617-927-6127. The clinic also publishes limited dental walk-in sessions on the first and third Tuesdays.
5. Does Fenway Health accept MassHealth?
Fenway assists patients with MassHealth and other insurance arrangements. Confirm your specific coverage, network rules, and assigned primary care provider with the billing team.
6. Can uninsured patients receive care?
Fenway offers financial assistance and an income-based sliding-fee schedule. Contact the financial assistance team to discuss eligibility and anticipated costs.
7. Does Fenway Health have a pharmacy?
Yes. The Ansin Building has an on-site pharmacy. Call 617-927-6330 for prescriptions, refills, and available delivery options.
8. Is Fenway Health open on Saturday?
Yes. Main building hours are 8:30 a.m.–1:30 p.m. Primary medical care and pharmacy services have published Saturday hours of 9 a.m.–1 p.m., subject to exceptions.
9. Is the former Fenway South End clinic still at 142 Berkeley Street?
No. Fenway consolidated its former South End services at the Boylston Street location in 2024. Confirm the specific department and floor when booking.
10. Is there parking near Fenway Health?
Yes. Paid garages and metered street spaces are available nearby. Fenway also publishes a $15 cash-only patient parking arrangement at 85 Van Ness Street, subject to operating hours and availability.
Official Sources and Patient Resources
For final booking, forms, insurance assessment, and patient account access, use Fenway Health’s official resources:
- Clinic Locations, Building Hours and Transportation
- Official Contact Numbers and Department Information
- Ansin Building Services, Department Hours and Parking
- MyChart Online Scheduling Instructions
- Insurance, Billing and Sliding-Fee Information
- Dental Services and Walk-In Hours
- New Patient Registration and Information
Information reviewed October 16, 2026. This is an independent community healthcare visitor guide and is not operated by Fenway Health. Clinic hours, parking charges, appointment availability, and insurance participation may change. The clinic provides medical care; this article is not a substitute for individualized clinical advice. For emergencies, call 911.