Tri State Community Health Center: Services & Hours

Memphis, Tennessee · Community Healthcare

Tri State CHC: Clinic Hours, Family Care, Dental Services & Appointments

Tri State Community Health Center (Tri State CHC) is a Federally Qualified Health Center (FQHC) serving Memphis and surrounding Shelby County communities. The organization provides primary medical care, dental treatment, behavioral healthcare, pharmacy services and assistance for patients who need affordable healthcare.

Patients with Medicaid, Medicare, commercial insurance or no insurance can inquire about care. Eligible patients may qualify for reduced charges through the center’s sliding-fee discount program.

Main Location4041 Knight Arnold RdMemphis, TN 38118
Main Phone901-572-1573Appointments and information
Extended HoursTue & WedUntil 7:00 PM
PaymentInsurance & Self-PaySliding-fee assistance available

Reviewed October 22, 2026. This guide covers the Memphis-based Tri State CHC, not the separate Tri-State organization operating in Maryland, Pennsylvania and West Virginia.

Tri State Community Health Center Locations & Phone Numbers

The organization currently publishes two Memphis clinic locations. Confirm which office provides your requested specialty when making an appointment.

Main Clinic

Knight Arnold Road

4041 Knight Arnold Road
Memphis, TN 38118

Phone: 901-572-1573

Primary contact for appointments, clinic information and service referrals.

Directions to Knight Arnold clinic
Second Clinic

Lamar Avenue

3839 Lamar Avenue
Memphis, TN 38118

Phone: 901-505-0402

Additional Memphis clinic location. Ask which medical and specialty appointments are available at this address.

Directions to Lamar Avenue clinic
Before traveling: Verify the appointment address in your confirmation. Not every provider or service is necessarily offered at both locations every day.

Clinic Opening Hours

The official location page publishes the following operating hours:

DayPublished Clinic Hours
Monday9:00 AM–5:00 PM
Tuesday9:00 AM–7:00 PM
Wednesday9:00 AM–7:00 PM
Thursday9:00 AM–5:00 PM
Friday9:00 AM–1:00 PM
SaturdayNo regular hours published
SundayNo regular hours published
Lunch break: The clinic lists a midday closure from 12:00 PM to 12:30 PM Central Time.

Dental, behavioral health and pharmacy appointments may follow provider-specific availability. The center also publishes pharmacy hours, but one section contains conflicting weekday wording. Use the main clinic timetable as a planning reference and confirm actual pharmacy hours by phone.

Friday visits: The regular clinic closes at 1 PM on Fridays. Schedule laboratory services, prescription-related visits and provider appointments early enough to complete check-in.

Healthcare Services Available

Tri State CHC combines medical and supportive healthcare services to help patients manage several needs within one care network.

Primary Care

Family Medical Care

General checkups, preventive care, physical examinations, acute illness evaluation and ongoing management of chronic conditions.

Children

Pediatric Care

Well-child examinations, preventive screening, childhood immunizations and other age-appropriate medical services.

Women’s Health

Gynecology & OBGYN

Well-woman examinations, reproductive healthcare and gynecological services. Confirm provider availability and specific procedures.

Oral Health

Dental Services

Adult and pediatric dentistry through the center’s dental team. Ask about routine examinations, cleaning and other treatments when scheduling.

Mental Health

Behavioral Healthcare

Mental health assessment, counseling-related services, psychiatric care and support for substance-use concerns.

Medication

On-Site Pharmacy

Affordable prescription access and 340B pharmacy support for qualifying patients. Pharmacy eligibility and prescription processing requirements apply.

Patient Support

Case Management

Assistance with care coordination, referrals, healthcare resources, insurance applications and support services.

Community Access

Mobile Outreach

Medical outreach intended to connect Memphis and Shelby County residents with care and community healthcare resources.

Special Programs

Ryan White HIV/AIDS Services

HIV-related support and services through the center’s published Ryan White program. Call for enrollment and referral requirements.

Which Department Should You Contact?

What You NeedBest Starting Point
Annual checkup or new illnessRequest a primary care appointment.
Child physical or immunizationAsk for pediatric or family medical services.
Dental pain or routine dental careContact the dental department and ask about the next available visit.
Depression, anxiety or substance-use supportRequest behavioral health assessment or appropriate referral.
Medication assistanceAsk about pharmacy and medication-affordability services.
Insurance enrollment or care coordinationAsk for case management or patient assistance.
HIV-related care and supportAsk for the Ryan White program coordinator or intake contact.

For all of these services, the main scheduling number is 901-572-1573. Department-specific appointments may be arranged or transferred by staff.

Insurance, Medicaid, Medicare & Sliding-Fee Discounts

Tri State CHC states that it accepts most health insurance plans, including Medicaid/TennCare, Medicare, commercial coverage and self-pay patients.

Payment Options Explained

Payment TypePractical Guidance
TennCare / MedicaidThe center lists TennCare plan participation. Confirm your exact plan and provider network before the appointment.
MedicareMedicare patients can request covered services; deductible, coinsurance and referral requirements depend on coverage.
Commercial insuranceAsk whether your specific carrier, network and plan are accepted.
Self-payPatients without insurance can request the standard self-pay rate and discuss payment options.
Sliding-fee programEligible households may receive discounted services based on income and household size.
Payment methodsThe medical page lists cash, credit/debit cards and self-pay arrangements.
No insurance? Do not assume that a lack of insurance prevents an appointment. Ask about the sliding-fee application before paying the full self-pay charge.

How to Apply for Sliding-Fee Assistance

  1. Contact the clinic. Tell staff that you want to apply for the sliding-fee discount program.
  2. Confirm household size. Ask how household members and dependents are counted.
  3. Prepare income documents. Ask whether recent pay stubs, benefit letters or other income verification will be accepted.
  4. Complete the application. Follow the financial-assistance instructions supplied by the center.
  5. Confirm the discount. Ask what services are covered, whether any minimum payment applies and how long approval remains valid.

The organization does not publish one universal guaranteed price for all medical, dental or behavioral health appointments. Fees depend on the service, eligibility and insurance coverage.

How to Make Your First Appointment

New patients can begin by contacting the center rather than arriving without a confirmed appointment.

  1. Select your clinic. Choose Knight Arnold Road or Lamar Avenue, based on the service and provider availability.
  2. Call the appropriate number. Main location: 901-572-1573. Secondary location: 901-505-0402.
  3. Explain the care needed. Tell staff whether the visit is for medical, dental, behavioral health, women’s health or another service.
  4. Discuss payment. Provide your insurance plan information or ask about self-pay and sliding-fee eligibility.
  5. Ask about intake paperwork. Confirm whether new-patient forms should be completed ahead of time.
  6. Verify your appointment. Record the date, time, provider, address and arrival instructions.
  7. Prepare required items. Bring identification, insurance information if available, current medications and relevant medical records requested by the clinic.
Urgent medical concern: Tri State CHC is not described as a 24-hour emergency department. For a life-threatening emergency, call 911 or go to an emergency department. Do not use an online contact form for emergency help.

What to Bring to Your Appointment

Basic Check-In

  • Photo identification, if available
  • Insurance card or plan information
  • Appointment confirmation
  • Current telephone number
  • List of medications and allergies

Financial Assistance

  • Household-size information
  • Income verification requested by staff
  • Insurance or uninsured status
  • Questions about service charges

Specialty Care

  • Relevant previous test results
  • Referral documents if required
  • Dental or medical history
  • Current prescriptions
  • Questions for the provider

Ask about language interpretation, disability accommodations and accessibility arrangements when making an appointment so staff can explain available support.

Dental, Behavioral Health & Pharmacy Appointments

Dental Care

The clinic’s dental services are intended for adults and children. The center lists dentists, dental hygienists and dental assistants within its care team.

When calling, explain whether the patient needs a routine dental examination, preventive care, evaluation of pain or follow-up treatment. Ask about available procedures, insurance coverage and appointment costs before scheduling.

Behavioral Health

Tri State CHC lists mental health professionals, psychiatric services and counseling-related care. Behavioral health appointments may involve an initial assessment, ongoing counseling, medication management or referral support, depending on clinical need.

Patients should describe the type of support they are seeking without assuming that a specific treatment or prescription will be available during the first visit.

Pharmacy Services

The organization lists an on-site pharmacy and an affordable 340B medication program. Availability depends on prescription requirements, patient eligibility and pharmacy operations.

  • Ask whether your prescription can be filled on site.
  • Confirm the pharmacy’s exact operating hours.
  • Ask if your insurance is accepted for the medication.
  • Check eligibility for any applicable medication discount.
  • Confirm refill procedures and estimated availability directly with pharmacy staff.

Case Management, Outreach & HIV Support

Some patients need more than a routine medical appointment. Tri State also offers services intended to address practical barriers to receiving care.

Support AreaPurpose
Case managementCare coordination, referrals and assistance navigating services.
Health insurance assistanceHelp understanding or applying for appropriate insurance coverage.
Community outreachConnecting eligible residents with healthcare information and available medical services.
Ryan White HIV/AIDS programHIV-related services and support for qualifying individuals under program rules.
Mobile medical outreachHealthcare outreach in Memphis and Shelby County; routes and availability must be confirmed.

Patients who need transportation resources, community referrals or help coordinating ongoing treatment can ask whether a case manager is available to assist.

Important: Another Tri-State Health Center Uses the Same Name

Do not confuse these organizations. The Memphis-based Tri State CHC at tristatechc.com is separate from Tri-State Community Health Center at tschc.com, which operates in Maryland, Pennsylvania and West Virginia.
OrganizationService Area / Contact
Tri State CHC — Memphis 4041 Knight Arnold Rd and 3839 Lamar Ave, Memphis, TN. Main phone: 901-572-1573. Website: tristatechc.com.
Tri-State Community Health Center — Mid-Atlantic Health centers serving parts of Maryland, Pennsylvania and West Virginia. Administrative office: 109 Rayloc Dr, Hancock, MD. Phone: 301-678-5187. Website: tschc.com.

The Mid-Atlantic organization also provides family healthcare, preventive services and financial-assistance programs, but its locations, hours, telephone numbers and appointment procedures are different.

For the Mid-Atlantic organization, use its official Tri-State Community Health Center website to select the correct office.

Other Healthcare Visitor Guides

For patients comparing healthcare facilities or preparing for an appointment at another organization, see our Community Medical Center services, appointments and patient guide. It explains hospital visiting arrangements, appointment preparation, medical records and patient-support services.

Our visitor research guide explains how to check official hours and contact information before traveling, while the official-links policy explains why clinic portals and operator-controlled sources are preferred for appointment and payment actions.

Frequently Asked Questions

Where is Tri State Community Health Center in Memphis?

The main clinic is at 4041 Knight Arnold Road, Memphis, TN 38118. A second location is at 3839 Lamar Avenue, Memphis, TN 38118.

What are Tri State Community Health Center hours?

The official Memphis location page lists Monday and Thursday 9 AM–5 PM, Tuesday and Wednesday 9 AM–7 PM, and Friday 9 AM–1 PM. The clinic closes from noon to 12:30 PM for lunch.

What is the Tri State Community Health Center phone number?

The Memphis main location number is 901-572-1573. The Lamar Avenue clinic number is 901-505-0402.

Does Tri State Community Health Center accept Medicaid and Medicare?

Yes. The Memphis center lists TennCare/Medicaid, Medicare, commercial insurance and self-pay options. Confirm your specific plan before the appointment.

Can uninsured patients receive care?

Yes. Uninsured patients may request self-pay services and ask about a sliding-fee discount based on household income and family size.

Does Tri State Community Health Center offer dental care?

Yes. The Memphis organization lists adult and pediatric dental services. Call to confirm available procedures, dental coverage and appointments.

Are mental health services available?

Yes. Behavioral health services include mental health assessment, psychiatric care and counseling-related support, subject to provider availability.

Does the clinic have a pharmacy?

Yes. Tri State CHC lists an on-site pharmacy and a 340B medication program. Confirm pharmacy hours, prescriptions and program eligibility directly with staff.

How can I make an appointment?

Call 901-572-1573 for the Knight Arnold Road clinic or 901-505-0402 for the Lamar Avenue clinic. Tell staff the service needed and confirm the appointment address.

Is the Memphis Tri State CHC the same as the Maryland Tri-State center?

No. The Memphis organization operates at tristatechc.com. The separate organization at tschc.com serves locations in Maryland, Pennsylvania and West Virginia.

Official Resources for Appointments & Patient Information

Use these official operator pages when you are ready to verify a specialty appointment, apply for financial assistance or contact a clinic.

Last reviewed: October 22, 2026. Clinic hours, provider schedules, program eligibility, medication access and charges can change. This independent guide does not provide medical advice, appointment booking or emergency services. For immediate medical emergencies, call 911.