Check Services, 24-Hour Access, Visiting Hours and Appointments Before You Go
Community Medical Center in Toms River is a large acute-care hospital, so a useful visit plan depends on your need: emergency care, a scheduled appointment, a doctor search, a visitor trip, medical records, billing, maternity, surgery or a specialty service.
This guide puts the high-intent details together in plain language: official address, phone, open-hours note, visitor hours, appointment routes, service areas, emergency guidance, map directions and official links to verify before you travel.
Quick Facts for Patients, Visitors and Families
This guide focuses on RWJBarnabas Health’s Community Medical Center in Toms River, New Jersey. The official contact page lists the hospital at 99 Highway 37 West, Toms River, NJ 08755, with main phone number 732-557-8000. The phone directory lists hospital hours as open 24 hours, which is most important for urgent hospital access and emergency care. For outpatient appointments, visitors, medical records, billing or a specific department, use the correct official page or phone path before arriving.
99 Highway 37 West
Toms River, NJ 08755. Use this for hospital map directions and arrival planning.
732-557-8000
Main hospital number for Community Medical Center and general contact routing.
Open 24 hours
The hospital is listed as open 24 hours. Department and office hours may differ.
8 a.m.–8 p.m.
Standard adult acute-care visiting hours are listed as 8 a.m. to 8 p.m., 7 days a week.
Choose the Right Care Path Before You Call or Drive
A hospital search can mean many different things. Someone may need the emergency department, while another person needs a scheduled specialist visit, a medical record, a bill, a maternity visitor question or help finding a doctor. Start with the situation, then use the correct route.
Emergency symptoms
For serious or life-threatening symptoms, call 911 or go to the nearest emergency department. The official contact page says emergency requests cannot be processed through the website.
Doctor or outpatient appointment
Use Find a Doctor, MyChart or the appointment pages. Existing patients may be able to schedule or cancel certain outpatient appointments in MyChart.
Visiting a patient
Start with the standard 8 a.m. to 8 p.m. visiting window, then check the exact unit because ICU, maternity, surgery and pediatric-related situations can differ.
Medical records or billing
Use the official Patients & Visitors links for medical records, billing, pricing, patient portal and patient guides rather than calling random third-party listings.
Choosing a service
Community Medical Center lists care areas such as emergency care, pediatrics, surgery, wellness, cancer, heart and vascular, women’s health, orthopedics and neuroscience.
Directions and arrival
Use the official address and map link for 99 Highway 37 West. Leave extra time for parking, check-in, visitor screening and department wayfinding.
Services and Care Areas You May Need
Community Medical Center’s official hospital page describes the facility as equipped for health concerns ranging from wellness programs to pediatrics, advanced surgical procedures and emergency care. The site also highlights robotic surgery, cancer technology, CyberKnife procedures and radiation therapy capabilities. Use the table below to match your need with the right official route.
| Care need | What the hospital/service area may cover | Best visitor action |
|---|---|---|
| Emergency care | Urgent hospital evaluation, emergency department care and serious symptoms requiring immediate attention. | For life-threatening symptoms, call 911. For hospital contact, use 732-557-8000 or the official emergency department route. |
| Cancer care | Cancer treatment services, radiation therapy technology, CyberKnife procedures and oncology-related care pathways. | Use the official Cancer Care link or doctor search to find the correct program or specialist. |
| Heart and vascular care | Cardiac and vascular evaluation, testing, procedures and related specialty care. | Use the official Heart and Vascular Care link or Find a Doctor to match symptoms, referrals and insurance. |
| Surgery and robotic surgery | Advanced surgical procedures, robotic surgery platforms and joint-related procedures such as makoplasty mentioned by the hospital. | Ask the surgeon’s office about pre-admission testing, arrival time, medication instructions and visitor limits. |
| Women’s health and maternity | Women’s health services, labor and delivery, maternity units, special care nursery and related visitor guidance. | Check appointment location, support-person rules, sibling visits and unit-specific visitor guidance before arrival. |
| Pediatrics | Pediatric care and pediatric-related visitor exceptions, depending on unit and care team guidance. | Parents or guardians should confirm unit rules, age restrictions and caregiver arrangements with the care team. |
| Orthopedics and neuroscience | Orthopedic care, joint procedures, neuroscience-related care and specialist services. | Use doctor search, referrals and MyChart appointment tools where available. |
| Wellness and classes | Wellness programs, events, classes and community health education. | Use the Events and Classes link for current dates, registration and location details. |
Hospital Hours, Visiting Hours and Department Hours Are Different
The hospital is listed as open 24 hours, but that does not mean every office, outpatient service, visitor desk, medical records office or appointment line is available all day. Separate the hospital’s 24-hour access from visitor timing and appointment scheduling.
| Hour type | Official or practical meaning | What to do |
|---|---|---|
| Hospital access | The phone directory lists Community Medical Center as open 24 hours. | Use this for general hospital availability, but call or check your department if you have a scheduled service. |
| Standard visiting hours | RWJBarnabas adult acute-care hospitals list standard visiting hours as 8 a.m. to 8 p.m., 7 days a week. | Confirm the patient’s unit before visiting because unit-specific rules can vary. |
| Emergency Department | Emergency care is not handled through the website. Serious emergencies should use 911 or local emergency care. | Do not wait for an online response if symptoms are urgent or life-threatening. |
| Appointments | Appointments may be managed through MyChart, Find a Doctor or the relevant office depending on visit type. | Use MyChart for eligible outpatient appointment actions and call the office for specialty instructions. |
| Medical records, billing and administrative help | Administrative services are usually not the same as 24-hour hospital access. | Use official Patients & Visitors links and phone numbers for records, billing, pricing or portal support. |
Appointments: Find a Doctor, MyChart, Telehealth and What to Prepare
For non-emergency care, the appointment path depends on whether you are a new patient, an existing patient, looking for a specialist, managing an outpatient appointment or trying telehealth. RWJBarnabas Health says appointments can be booked online or through the MyChart app where available.
Use Find a Doctor for a new provider search
Search by specialty, condition, provider name, insurance and location. This is usually the best route when you know you need a cardiologist, orthopedic specialist, OB/GYN, pediatric provider or another service but do not know which office to call.
Use MyChart if you are an existing patient
MyChart can show appointments, test results, medications, bills and related health information. It may allow scheduling or canceling certain outpatient appointments and eCheck-In before visits.
Call when the appointment has special instructions
Call the office for surgery arrival, imaging prep, fasting, medications, transportation rules, referrals, prior authorization, insurance questions or if the appointment does not appear correctly in MyChart.
Use telehealth only when appropriate
RWJBarnabas states that telehealth options may be available through providers, with a phone support route for guidance. Existing patients may also use MyChart for virtual appointment options where available.
Appointment checklist before you confirm
- Provider name, specialty and exact office location.
- Whether the visit is at the hospital or an off-campus office.
- Insurance information and referral requirements.
- Photo ID and current medication list.
- Previous test results, imaging or records if requested.
- Arrival time versus appointment time.
- Fasting, medication or transportation instructions.
- MyChart login and eCheck-In if available.
Emergency Care: When Not to Wait for an Online Response
The official contact page says the website cannot process emergency requests and advises people experiencing a medical emergency to contact their physician, 911 or the local emergency department immediately. This section is included because many searchers type the hospital name while under time pressure.
Call 911 for life-threatening symptoms
Do not use a contact form, email, chatbot or search result if the situation may be life-threatening. Examples can include chest pain, stroke symptoms, severe breathing trouble, major injury, uncontrolled bleeding, severe allergic reaction, loss of consciousness or sudden severe weakness.
Use the hospital phone for routing, not diagnosis
The main hospital number can help with routing and general information, but it is not a substitute for emergency medical evaluation. If symptoms are serious, use emergency services first.
Visiting Hours and Unit-Specific Guidelines
Visitor rules can change by unit and patient condition. The official visiting page states standard visiting hours are 8 a.m. to 8 p.m., 7 days a week, and also lists additional unit-specific rules and exceptions for special circumstances.
| Area | Official guideline summary | Visitor tip |
|---|---|---|
| Standard adult acute-care visiting | 8 a.m. to 8 p.m., 7 days a week. | Confirm the patient’s unit and room before driving. |
| Inpatient and critical care units | Two visitors at a time per patient; visitors must generally be 12 or older, with younger visitor exceptions approved by care team. | Visitors ages 12–18 must be accompanied by an adult. |
| Maternity | A designated support person may stay 24/7; siblings may visit during normal visiting hours; visitor limits apply. | Check current maternity unit rules before bringing siblings or extended family. |
| Labor and delivery | Two labor coaches and a doula are allowed if requested during labor, with 24-hour visitation for the designated support person. | Confirm support-person registration, arrival entrance and unit check-in instructions. |
| Emergency Department and observation | Two visitors per patient at a time. | Emergency care flow can change quickly; follow staff instructions. |
| Same-day surgery, cardiac cath and endoscopy | Two people can accompany the patient for same-day procedures, with visitor access before and after depending on patient status. | Ask about arrival time, pickup, waiting area and post-procedure transportation rules. |
Patient Preparation Checklist for Scheduled Visits
Scheduled hospital visits are easier when you know what to bring and what to verify. This applies to outpatient procedures, pre-admission testing, imaging, specialist visits, surgery-related appointments and follow-up care.
Bring this with you
- Photo ID.
- Insurance card and referral, if required.
- Medication list with doses.
- Allergy list.
- Doctor’s order, referral or test request.
- Previous imaging, records or lab results if requested.
- Payment method for copay or billing needs.
- MyChart login if you use the portal.
Confirm before leaving home
- Exact building, floor, suite or department.
- Arrival time versus appointment time.
- Whether fasting is required.
- Whether you can take regular medications.
- Whether you need a driver after the visit.
- Visitor or support-person rules.
- Parking and entrance instructions.
- Whether eCheck-In is available.
Medical Records, Billing, Pricing and Patient Portal
Patients often search the hospital name because they need records, a bill, insurance help or portal access. RWJBarnabas provides dedicated Patients & Visitors links for medical records, billing, price transparency, patient portal and patient guides.
MyChart
Use MyChart to access appointment details, portions of your medical record, test results, bills and eligible appointment features.
Billing and pricing
Use official billing and pricing links for payment questions, paperless billing, insurance and price estimate resources.
Medical records
Use the medical records link for formal record requests instead of contacting a random department or third-party listing.
Map, Directions and Arrival Planning
Use the map below for 99 Highway 37 West in Toms River. If you are visiting for a scheduled appointment, confirm whether the appointment is inside the main hospital or at a nearby RWJBarnabas office, because some specialty and outpatient services may use separate addresses.
For emergencies
Use emergency services and follow emergency department signs. Do not delay emergency care to find a perfect parking spot.
For appointments
Check the office location, suite and arrival instructions. A doctor visit may not be at the main hospital entrance.
For visitors
Know the patient’s unit, room and visiting rules before arriving, especially for ICU, maternity, surgery or observation areas.
Simple Phone Script for Same-Day Questions
Use the main hospital number when you need routing help, but be clear about the reason for your call. This saves time and helps the operator or office send you to the right place.
Copy this script
“Hi, I’m trying to confirm information for Community Medical Center. I need help with [appointment / visiting a patient / emergency department directions / medical records / billing / service department / map directions]. Can you connect me to the correct department or confirm the best official page to use?”
Common Mistakes to Avoid
Confusing 24-hour hospital access with appointment hours
The hospital is listed as open 24 hours, but offices, outpatient departments, records and billing may not be available all day.
Using a contact form for emergency symptoms
The official contact page says emergency requests cannot be processed through the website. Use 911 or emergency care for urgent symptoms.
Going to the main hospital when your appointment is off-site
Some RWJBarnabas offices and specialty centers have separate addresses. Confirm the exact suite before driving.
Assuming visitor rules are the same for every unit
Visitor hours may be standard, but maternity, ICU, surgery, emergency and special care units can have additional rules.
Not preparing insurance or referral information
Some appointments require insurance verification, referral, prior authorization or provider order before the visit.
Waiting too late to set up MyChart
Set up MyChart before you need test results, eCheck-In, appointment details or billing access.
Official Links to Verify Current Details
Use these official links after reading this guide. They are the safest sources for current services, appointment tools, visitor rules, phone numbers, directions, medical records and billing help.
Frequently Asked Questions
Where is Community Medical Center located?
Community Medical Center is located at 99 Highway 37 West, Toms River, NJ 08755.
What is the phone number for Community Medical Center?
The main phone number listed for Community Medical Center is 732-557-8000.
Is Community Medical Center open 24 hours?
The official phone directory lists Community Medical Center as open 24 hours. Department, office, outpatient and administrative hours may differ.
What are the standard visiting hours?
RWJBarnabas adult acute-care hospitals list standard visiting hours as 8 a.m. to 8 p.m., 7 days a week. Specific units may have additional rules or exceptions.
How do I make an appointment?
Use RWJBarnabas Find a Doctor, MyChart, the appointments page or the specific provider office. Existing patients may be able to manage certain outpatient appointments through MyChart.
Can I use MyChart for Community Medical Center?
Yes. RWJBarnabas MyChart can help patients access health records, appointment details, test results, bills and eligible appointment features.
Does Community Medical Center provide emergency care?
Yes, Community Medical Center includes emergency care among its hospital services. For life-threatening symptoms, call 911 or go to the nearest emergency department.
Can I send an emergency request through the hospital website?
No. The official contact page says emergency requests cannot be processed through the website. Use 911, a physician or the local emergency department for emergencies.
What services does Community Medical Center offer?
The hospital page describes services ranging from wellness programs and pediatrics to advanced surgical procedures and emergency care, with specialty links for areas such as cancer, heart and vascular, women’s health, pediatrics, neuroscience, orthopedics and bariatric care.
How do I get medical records?
Use the official Patients & Visitors medical records link from RWJBarnabas Health rather than a third-party listing. MyChart may also show portions of your health record.
How do I get help with billing or price estimates?
Use RWJBarnabas official billing and pricing estimate pages. Pricing can vary by insurance, complications and service details, so use the official estimate route when cost matters.
Should I go to the main hospital for every appointment?
No. Some appointments may be at off-campus offices or specialty centers. Always confirm the exact address, suite, arrival time and department before traveling.
Can visitors go to ICU, maternity or emergency areas during standard hours?
Standard visiting hours apply broadly, but ICU, maternity, labor and delivery, emergency, surgery and special care units may have specific visitor limits and exceptions. Ask the care team before bringing multiple visitors.
What should I bring to a scheduled appointment?
Bring photo ID, insurance card, referral if needed, medication list, allergies, doctor’s order, previous records if requested and your MyChart information if you use the portal.
How do I find directions to Community Medical Center?
Use the official address, 99 Highway 37 West, Toms River, NJ 08755, or open the official Google Maps link from the hospital page.