St. John’s Community Health Dr. Lewis C. Frayser: Services

Dr. Lewis C. Frayser Health Center Hours & Contact Information

Contact Details

St. John’s publishes separate holiday and staff-training closures. For the rest of 2026, listed closure dates include November 11, November 26–27, December 10, December 24–25 and December 31. Ask about your exact appointment date.

Some directory websites publish conflicting weekday and weekend hours. The schedule above follows the official St. John’s clinic directory, which should be prioritized when planning a visit.

Medical Services Available Through St. John’s Community Health

St. John’s provides many types of outpatient care across its clinic network. The exact services, clinicians and equipment available at the Frayser location should be confirmed when scheduling.

For another Los Angeles-area example of primary care, dental care, behavioral health and women’s health operating through a community clinic network, see our San Fernando Community Health Center services and location guide.

How to Book an Appointment at Dr. Lewis C. Frayser Health Center

1. Choose the type of care. Decide whether you need a medical examination, follow-up, pediatric visit, women’s health appointment, mental health support or another service.
2. Call the appointment center. Dial 323-541-1411.
3. Request the Frayser location. Tell the operator you want Dr. Lewis C. Frayser Health Center on South Hoover Street in Los Angeles.
4. Explain your patient status. Tell the scheduler whether you are a new or returning patient.
5. Discuss insurance. Mention Medi-Cal, Medicare, private insurance or uninsured status. If uninsured, ask about the Sliding Fee Discount Program.
6. Confirm the service. Ask whether the requested treatment is available at Frayser and whether a referral is required.
7. Choose an available appointment. Confirm the date, time, clinician, clinic address and any required arrival instructions.
8. Prepare required documents. Ask whether medical history forms, coverage records, income documents or identification should be provided before the visit.
9. Attend at the correct entrance. Verify whether your appointment uses 5701 or 5717 South Hoover Street and which reception desk to use.

Insurance, Medi-Cal, Medicare & Sliding-Scale Fees

St. John’s Community Health states that patients can seek care regardless of their ability to pay. The organization accepts Medi-Cal, Medicare and many participating commercial insurance plans.

For people without coverage, financial assistance may be available through an income-based Sliding Fee Discount Schedule.

Published Sliding-Fee Medical Visit Amounts

The organization’s publicly posted fee schedule provides the following income bands. Federal Poverty Level (FPL) percentages are determined using income and family size.

Other Published Sliding-Fee Categories

These categories refer to St. John’s system-wide discount policy, not a guarantee that dental or behavioral health appointments take place at the Frayser building.

For a comparison of how an Orange County nonprofit clinic handles low-cost treatment, insurance and application assistance, read our Serve the People Community Health Center affordable-care guide. Its fees and coverage policies are separate from St. John’s.

How to Apply for the Sliding Fee Discount Program

1. Tell the scheduler you need financial assistance. Ask for the Sliding Fee Discount Program before your appointment.
2. Request a screening. A benefits counselor or other authorized staff member can explain the clinic’s process.
3. Identify your household size. The discount calculation uses applicable household-size rules.
4. Gather income documentation. Ask which proof is accepted, such as pay statements, benefit documents or other applicable income records.
5. Complete the required application. Submit the requested information through the clinic’s approved process.
6. Ask about your discount category. Confirm whether the visit qualifies for one of the published FPL fee bands.
7. Request a cost estimate. Ask about separate laboratory, dental, medication, imaging or specialty charges when relevant.
8. Confirm your renewal date. Approved discounts generally last 12 months before reapplication.

Pediatric, Women’s Health & Preventive Appointments

St. John’s offers family-centered healthcare through its network. Patients should ask which department and clinic handles their needs.

Questions to Ask Before Booking

• Is the clinician accepting new patients?
• Does my insurance require a primary care assignment?
• Can my child receive the required vaccine during the visit?
• Do I need previous medical records?
• Does the requested service take place at Frayser or a different location?
• What will the appointment cost after insurance or a discount?

Dental, Vision & Behavioral Health: Which Clinic Should You Contact?

Not all St. John’s facilities provide every specialty. The appointment team can direct you to a participating location.

For another Southern California example of separate medical and dental departments with sliding-fee assistance, see our ParkTree Community Health Center medical and dental locations guide.

Pharmacy, Lab Testing, Medical Records & Patient Portal

St. John’s describes pharmacy, prescription, laboratory and electronic patient services across its network. Availability depends on the individual clinic.

Pharmacy & Prescription Services

• Ask whether your prescribed medicine can be filled at the clinic or an affiliated pharmacy.
• Confirm refill procedures and the number to call for medication questions.
• Check whether an income-based medication program applies.
• Ask whether any medication requires prior authorization.

Laboratory Testing

• Ask whether your tests are collected at Frayser or another facility.
• Check whether fasting or other preparation is required.
• Confirm whether laboratory fees are included in your visit.
• Ask when and how results will be provided.

Patient Portal

1. Open the official St. John’s website.
2. Select the Patient Portal option.
3. Use the login or enrollment instructions provided by St. John’s.
4. Check the account for available records, clinical messages or appointment information.
5. Contact the clinic if portal access or records are missing.

Nearby St. John’s Community Health Locations

If Frayser cannot offer the appointment or specialty you need, St. John’s has additional clinics in South Los Angeles.

Dr. Lewis C. Frayser Health Center Map & Directions

Before Traveling

1. Confirm the appointment date and time.
2. Ask whether check-in is at 5701 or 5717 South Hoover Street.
3. Verify the correct building entrance.
4. Ask about accessible entry, parking or drop-off arrangements if required.
5. Plan additional arrival time for registration.

Public Transportation

Los Angeles Metro provides rail and bus services across the city. The appropriate route depends on your departure location and appointment time.

Use the official LA Metro Trip Planner to check service and transfers to South Hoover Street.

What to Bring to Your First Clinic Visit

Ask the appointment team whether any documents are mandatory. Being unable to produce an item on a general checklist should not automatically stop you from contacting the clinic for care.

After-Hours Help & Urgent Medical Concerns

Compare California Community Health Center Services

Patients reviewing affordable healthcare options in other parts of California can explore our Shasta Community Health Center medical, urgent care and dental guide. It explains another health center network’s service-location differences, insurance assistance and urgent care procedures.

Shasta Community Health Center is based in Northern California, so its locations and patient policies do not apply to St. John’s patients in Los Angeles.

Official Sources & Patient Resources

This is an independent informational guide, not the official St. John’s Community Health website. It does not provide medical diagnoses or appointments. Contact the clinic for current services, payment policies, provider schedules and personalized medical guidance.