Metro Community Health Center: Services & Hours

Metro Community Health Center Opening Hours

The center’s official contact page lists longer hours on Tuesday and Wednesday than on other weekdays.

Same-Day Appointments

Metro advertises same-day medical appointments. These depend on clinical need and the number of openings; a patient should call first rather than assuming a walk-in visit is guaranteed.

When speaking with the scheduler, explain whether you need a new-patient visit, a routine checkup or care for a current illness.

Official contact information and office hours

Primary Medical Care & Preventive Services

Metro describes its medical clinic as a whole-person primary-care service supported by nurses, providers and other healthcare professionals.

Which Medical Visit Should You Request?

Official medical clinic services and appointment information

Dental Care for Children & Adults

Metro offers integrated dental treatment alongside its medical and behavioral health services. The clinic describes an emphasis on preventive care, early intervention and ongoing oral health.

How to Book a Dental Appointment

1. Call the main clinic. Dial (412) 247-2310 and request dental scheduling.
2. Explain the reason for the appointment. Say whether you need an examination, cleaning, dental discomfort, a filling consultation or denture services.
3. Ask about insurance or discounts. Tell staff if you need financial help or are applying for Metro’s sliding-fee program.
4. Check any records needed. Ask whether previous dental X-rays, a current medication list or other information would be helpful.
5. Confirm the date and cost. Verify whether an examination or procedure will have additional charges.

Official dental services, preventive care and treatment list

Mental Health, Counseling & Psychiatric Services

Metro’s integrated mental health clinic works alongside medical care, supporting patients whose physical and emotional health needs may overlap.

Getting Started with Mental Health Care

1. Contact Metro. Call (412) 247-2310 and ask for mental health services.
2. Describe the care you are seeking. Ask whether counseling, psychiatry or an initial assessment is the appropriate entry point.
3. Discuss coverage. Confirm insurance participation or sliding-fee eligibility.
4. Ask about appointment format. Find out whether an in-person or teletherapy visit is available.
5. Prepare for your first session. Bring relevant medication information and other requested documents; share your concerns directly with your provider.

Official mental health clinic and service information

Sliding-Fee Discounts, Insurance & Payment

Metro says it accepts insurance, including Medicare and Medicaid, and provides a Sliding Fee Discount Program for qualifying patients based on household income and family size.

Published Sliding-Fee Office Visit Amounts

Metro’s September 2025 published schedule uses income brackets based on federal poverty guidelines. The following amounts are historical published fees, not a verified 2026 schedule.

These fees are from Metro’s document using 2025 income guidelines. Eligibility thresholds may be revised annually. Additional tests, medicines and expanded dental procedures may not be included in a basic office visit charge.

Example 2025 Income Thresholds

How to Apply for the Sliding-Fee Program

1. Call patient services. Contact (412) 247-2310 and request sliding-fee discount information.
2. Explain your situation. Tell the representative whether you are uninsured, underinsured or struggling to afford services.
3. Ask which documents are needed. Staff may request household size and financial information to determine eligibility.
4. Complete the application. Submit the documents using the clinic’s approved process.
5. Confirm the discount. Ask what you will pay for the scheduled visit and whether any laboratory, prescription or dental charges are additional.
6. Keep your eligibility information current. Ask when you need to provide updated income information.

Official published 2025 sliding-fee schedule PDF

Transportation, Pharmacy & Community Health Support

Metro also provides practical services to help patients overcome barriers to attending appointments and managing ongoing care.

How to Request a Transportation Ride

1. Check your distance. The published program describes a ten-mile service area around the clinic.
2. Contact Metro in advance. Call (412) 247-2310 and ask about the transportation program.
3. Confirm eligibility. Ask whether the service is available for your specific appointment, address and time.
4. Arrange pickup details. Follow instructions for your ride, pickup point and return journey.
5. Confirm before travelling. Do not assume an Uber ride is automatically booked with every medical appointment.

How to Use Prescription Assistance

Ask the clinic whether your medication is eligible for the discount program, where it can be filled, whether delivery is available and how refills are requested. If a medicine is prescribed, the pharmacy can explain relevant copayments and shipping arrangements.

Official pharmacy, transportation and community health programs

How to Make a Metro Community Health Center Appointment

Metro’s main contact number handles appointment requests for its integrated health services.

1. Choose the service you need. Identify medical care, a dental appointment, counseling, psychiatry or a supportive service.
2. Call the clinic. Dial (412) 247-2310 during published office hours.
3. Explain whether you are a new patient. Let staff know if this is your first visit or an appointment with an established provider.
4. Ask for the correct appointment type. Describe your general concern without sending sensitive medical details through unsecured online forms.
5. Discuss payment and coverage. Mention Medicare, Medicaid, other insurance or whether you need sliding-fee assistance.
6. Ask about same-day appointments. If you need prompt nonemergency medical care, ask whether an appropriate opening is available.
7. Confirm the location. Verify that your appointment is at 1789 S Braddock Avenue, Suite 410, or another officially announced location.
8. Prepare for your visit. Ask which records, identification, insurance documents or medicines you should bring.
9. Request accommodations if needed. Ask about interpretation, physical accessibility or transportation support.
10. Save the details. Keep your appointment date, provider, arrival time and instructions for cancellation or rescheduling.

New Patient Checklist

If you cannot provide a listed document, call and ask what alternatives the clinic accepts. Do not assume care is unavailable solely because a document is missing.

New Clinic Expansion at 331 Penn Avenue

On February 9, 2026, Metro announced it had purchased a building at 331 Penn Avenue to expand medical, dental and mental health offices.

For the latest construction and opening announcements, see Metro’s official news page.

Parking, Transit & Clinic Accessibility

Metro Community Health Center Map & Directions

Clinic destination: 1789 South Braddock Avenue, Suite 410, Pittsburgh, PA 15218.

Use the suite number when checking in. Confirm your specific appointment location because Metro announced an expansion in 2026.

Which Department Should You Contact?

Related Community Health Center Guides

Community health centers differ in services, operating hours, insurance participation and financial assistance rules. For another multi-service nonprofit provider, read our Manet Community Health Center visitor and appointment guide, which explains Massachusetts clinic services and financial assistance.

Our Lowell Community Health Center guide explains why regular clinic, walk-in, laboratory and pharmacy hours need to be checked separately. You can also compare the Lynn Community Health Center services and hours guide for another example of medical, dental, behavioral health and pharmacy scheduling.

These providers are independent organizations. Their prices, services and eligibility rules do not apply to Metro.