Heartland Community Health Center: Services & Hours

Heartland Community Health Center Locations & Opening Hours

Heartland’s services are distributed among several nearby Lawrence locations. All facilities are within a few blocks of one another, but they have different telephone numbers and schedules.

Remaining 2026 Holiday Closures

Heartland publishes these as 2026 clinic closures. Confirm separate pharmacy drive-through or other special arrangements near each holiday.

What Healthcare Services Does Heartland Provide?

Heartland uses an integrated healthcare model, allowing medical, dental, behavioral health and pharmacy teams to coordinate care when appropriate.

Panda Pediatrics: Walk-In Care, Ages & Saturday Hours

Heartland Panda Pediatrics serves children and young adults up to age 21, with routine appointments and a separate weekday walk-in clinic for established patients.

When to Use the Pediatric Walk-In Clinic

The walk-in clinic is intended for established Panda Pediatrics patients with non-emergency sick symptoms, such as:

• Fever and cough
• Ear discomfort or suspected ear infection
• Common respiratory symptoms
• Vomiting or diarrhea
• Other appropriate minor acute illnesses

How to Arrange a Pediatric Visit

1. Identify whether your child is already a Panda Pediatrics patient.
2. For routine care, call 785-842-4477 and request an appointment.
3. For an established patient with eligible sick symptoms, ask about the 8–10 a.m. weekday walk-in service.
4. Prepare the child’s medication list and relevant medical history.
5. Bring available insurance information and identification requested by the office.
6. Confirm whether additional registration or consent forms are needed.

Official Panda Pediatrics information and medical resources

Heartland Dental Care: Cleanings, Fillings & Extractions

Heartland offers dental healthcare for patients of different ages, including preventive and selected restorative treatment.

How to Book a Dental Appointment

1. Call 785-841-7297.
2. Ask for the dental department.
3. Explain whether you need a routine examination, cleaning, treatment or evaluation of a specific concern.
4. Ask about dental insurance, sliding-fee discounts and expected charges.
5. Confirm what records or forms you should bring.
6. Obtain the appointment date, time and arrival instructions.

Heartland’s published dental sliding-fee schedule also includes discounted examination bundles. The amount depends on the patient’s eligibility tier and the dental service performed.

Official dental treatments and appointment information

Bluestem Wellness: Mental Health, Psychiatry & Therapy

Bluestem Wellness opened in 2024 as a dedicated mental and behavioral health location. It serves patients seeking therapy, psychiatric evaluation and other coordinated behavioral health services.

Treatment Options

Heartland describes treatment for concerns including anxiety, depression, ADHD, bipolar disorder, PTSD and other psychiatric or behavioral conditions. Available treatment depends on clinical evaluation.

Official mental health programs and treatment information

Family Planning, Reproductive Health & STI Services

Heartland provides reproductive and sexual healthcare, including preventive services and support for patients with limited income or insurance coverage.

Available Services

• Contraceptive counseling and birth control options
• Pregnancy-related health counseling
• Cervical cancer screening and Pap testing
• HPV vaccination
• STI testing, diagnosis and treatment
• HIV testing and prevention services
• Gynecological healthcare
• Referrals and relevant preventive screening programs

How to Arrange Family Planning Care

1. Call 785-841-7297 and request reproductive or family planning services.
2. Describe the type of appointment you need.
3. Ask about insurance, confidential billing and sliding-fee eligibility.
4. Confirm whether testing or screening requires an appointment.
5. Ask whether any preparation is needed before the visit.
6. Discuss results, prescriptions and follow-up arrangements with your care team.

Official family planning services and current payment information

River City Pharmacy: Hours, Drive-Through & Medication Help

River City Pharmacy is located at the main Heartland medical center and offers prescription services and medication support.

Pharmacy Operating Schedule

Medication Assistance & Pharmacy Services

The pharmacy provides prescription support, medication counseling and medication therapy management. It also participates in the 340B program and works with eligible patients to identify affordable medication options.

Patients managing complex or chronic conditions can ask whether clinical pharmacy support would help coordinate prescriptions and treatment goals.

Official clinical pharmacy and affordable medication programs

Insurance, Sliding-Fee Discounts & Visit Costs

Heartland accepts patients regardless of income or insurance status. It accepts Medicaid, Medicare and most commercial insurance plans and provides income-based discounts for eligible patients.

Published Sliding-Fee Examples

Heartland’s patient information page lists the following tier-based figures. These are examples from its published schedule, not guaranteed charges for every service.

Dental Discount Examples

Dental bundles cover specified types of examinations and preventive services. Extractions, restorative care and other procedures can be billed separately. The provider warns that its posted dental prices may have changed; confirm the current schedule.

How to Apply for the Sliding-Fee Program

1. Call Heartland. Dial 785-841-7297 and ask about financial assistance.
2. Request the sliding-fee forms. English and Spanish versions are available on the new-patient forms page.
3. Provide household information. List the required family-size and income details.
4. Prepare income documentation. Follow the applicable wage verification, self-declaration or third-party verification process.
5. Submit the application. Ask staff how to return completed forms securely.
6. Receive an eligibility determination. Heartland reviews the documents and assigns an eligible discount category.
7. Confirm your expected charges. Ask whether separate tests, dental procedures or prescriptions have additional costs.

Patients without insurance or choosing not to use insurance can also ask for a Good Faith Estimate for scheduled non-emergency care.

How to Make a Heartland Community Health Center Appointment

Heartland reports that it accepts appointments for new and existing patients. The easiest starting point for general medical care is the main telephone number.

1. Choose the service. Identify primary care, dental, pediatrics, mental health, reproductive healthcare or another need.
2. Call the correct team. Use 785-841-7297 for Heartland and Bluestem Wellness or 785-842-4477 for Panda Pediatrics.
3. Tell staff whether you are new. New patients may need registration forms and an initial medical history review.
4. Ask about provider availability. Confirm the appointment type, appropriate clinician and earliest suitable opening.
5. Discuss insurance and finances. Mention if you have no insurance or want an income-based discount.
6. Confirm the location. Heartland, Bluestem Wellness and Panda Pediatrics have different addresses.
7. Complete forms. Download the English or Spanish new-patient paperwork when applicable.
8. Prepare for the visit. Gather identification, proof of residency and your medication list.
9. Attend and plan follow-up. A nurse reviews your history before the provider meets with you at your initial medical visit.

First Visit: What to Bring

Telehealth, Patient Portal & After-Hours Support

Heartland offers virtual appointments and an online patient portal for eligible services. Virtual care is arranged through the healthcare team.

How to Join a Telehealth Visit

1. Schedule the appointment. Call 785-841-7297 and ask whether telehealth is suitable.
2. Prepare your device. Heartland’s instructions reference the HELO app and its patient portal.
3. Use the provider code if prompted. The published code is cfebda, or the telephone number 785-841-7297.
4. Test the connection. Check internet access, microphone and camera.
5. Find a private location. Choose somewhere suitable for discussing medical information.
6. Join a few minutes early. Use the portal’s Join Televisit option or your appointment link.
7. Complete the consultation. The provider can discuss your care plan and prescriptions where appropriate.
8. Follow up. Check the portal for records, instructions or additional arrangements.

What the Patient Portal Can Do

• View available test results and medical records
• Request appointments
• Request prescription refills
• Message the care team
• Access applicable visit information
• Pay bills

Official telehealth setup and patient portal information

Food Assistance: Heartland Care Cupboard

Heartland also operates the Care Cupboard, a food pantry connected with Just Food. It is available to Heartland patients and members of the public.

Heartland Community Health Center Map & Directions

Heartland Community Health Center
1312 W. 6th Street
Lawrence, KS 66044
Phone: 785-841-7297

Other Heartland Locations

Frequently Asked Questions