El Dorado County Community Health Center: Services & Hours

El Dorado County, California · Patient Guide

Medical, Dental & Community Health Care in El Dorado County

El Dorado Community Health Centers (EDCHC) provides primary care, dental care, behavioral health, women’s health, pharmacy services and other health services in Placerville and Cameron Park, plus dental services in South Lake Tahoe.

New patients can request appointments. The health center accepts several insurance types and offers income-based discounts to eligible patients who need help paying for care.

Main appointment number 530-621-7700
Dental appointments 530-497-5016
Placerville Saturday hours 9 a.m.–1 p.m.

Location information checked October 29, 2026. Holiday schedules, provider availability and department-specific hours may change.

Locations, Addresses & Opening Hours

EDCHC currently lists four service locations. Not every location offers every service. Select the appropriate clinic before traveling.

Medical + Dental + Specialty

Placerville

Address: 4212 Missouri Flat Road, Placerville, CA 95667

Monday–Friday: 8:00 a.m.–12:00 p.m. and 1:00–5:30 p.m.

Saturday: 9:00 a.m.–1:00 p.m.

Sunday: Closed.

Primary care, behavioral health, dental, women’s health, podiatry, eye care, STEPS, pharmacy, lab and chiropractic.

Directions to Placerville

Medical + Pharmacy

Cameron Park 1

Address: 3104 Ponte Morino Drive, Cameron Park, CA 95682

Monday–Friday: 8:00 a.m.–12:00 p.m. and 1:00–5:00 p.m.

Saturday–Sunday: Closed under the regular published schedule.

Primary care, behavioral health, pharmacy, STEPS and chiropractic.

Directions to Cameron Park 1

Medical + Dental

Cameron Park 2

Address: 3100 Ponte Morino Drive, Cameron Park, CA 95682

Monday–Friday: 8:00 a.m.–12:00 p.m. and 1:00–5:30 p.m.

Saturday–Sunday: Closed under the regular published schedule.

Primary care, behavioral health and dental services.

Directions to Cameron Park 2

Dental Only

South Lake Tahoe

Address: 3443 South Lake Tahoe Blvd., #2, South Lake Tahoe, CA 96150

Monday–Friday: 8:00 a.m.–12:00 p.m. and 1:00–5:00 p.m.

Saturday–Sunday: Closed under the regular published schedule.

Dental services. Do not assume medical primary care is available at this location.

Directions to Tahoe Dental Clinic

Important: The weekday noon–1 p.m. interval is not listed as regular service hours. Call before visiting during lunch, on holidays or for evening appointments. The center advertises some extended-hour and Saturday appointments, but these are not necessarily available for every service.

Check the official location and hours directory.

Which Clinic Should You Visit?

What you needWhere to start
Family doctor or routine checkupPlacerville, Cameron Park 1 or Cameron Park 2
Dental examination or treatmentPlacerville, Cameron Park 2 or South Lake Tahoe
Behavioral healthPlacerville or either Cameron Park location
Women’s health, eye care or podiatryPlacerville; confirm specialist availability
STEPS addiction treatmentPlacerville or Cameron Park 1
Pharmacy assistancePlacerville or Cameron Park 1
Lab servicesPlacerville; confirm test orders and collection hours

Call 530-621-7700 if you are unsure which office to select. Services may require a scheduled appointment, referral or separate department check-in.

Health Services Available

Primary & Preventive Care

Routine physicals, health screenings, immunizations, well-child visits, illness treatment, tobacco cessation, chronic disease management and preventive care.

Dental Care

Dental exams, X-rays, cleanings, fillings, crowns, sealants, simple extractions, root canals, pediatric dentistry and evaluation of urgent dental problems.

Behavioral Health

Integrated behavioral health care coordinated with primary care. Ask about counseling, available clinicians, referrals and appointment requirements.

Women’s Health

Well-woman visits, preventive screenings and other women’s health care. Call to confirm the available provider and services for your specific concern.

STEPS & Addiction Medicine

Specialized support for substance use concerns, including addiction medicine services. Ask about assessment, treatment options and enrollment.

Eye Care, Podiatry & Chiropractic

Additional specialty services are listed at the Placerville clinic, with chiropractic also available at Cameron Park 1. Verify appointment availability.

Pharmacy & Laboratory

Pharmacy support is available in Placerville and Cameron Park 1. The Placerville location also lists laboratory services.

Patient Advocacy & Enrollment

Assistance with health coverage, sliding-fee applications, community referrals, food and transportation resources and Spanish-language support.

Availability of individual treatments, tests and providers varies. A service listed for the organization does not mean every procedure is performed at every clinic.

How to Make an Appointment

1. Select the service

Choose primary care, dental, behavioral health, pharmacy, women’s health or another service.

2. Choose a location

Use the location list above to find the clinic that offers the service.

3. Call scheduling

Medical: 530-621-7700. Dental: 530-497-5016.

4. Explain your needs

Say whether you are a new or returning patient, what type of appointment you need, and whether you need language assistance.

5. Confirm cost and records

Ask about insurance acceptance, sliding-fee eligibility, paperwork, referrals and arrival instructions.

6. Save your visit details

Write down the correct clinic address, date, time, provider and check-in instructions.

New patients: EDCHC states that new-patient appointments are available. However, not every individual provider is accepting new patients. Ask scheduling to identify an available provider.

For an urgent but non-life-threatening concern, call the scheduling team and explain your symptoms rather than assuming walk-in treatment is available.

What to Bring to Your First Appointment

According to the health center’s patient information, prepare the following before visiting:

  • Current health insurance card, if insured.
  • List of prescription medicines, supplements and vitamins.
  • Previous medical records and contact details for your former doctor.
  • Immunization records, when applicable.
  • Advance directives, guardianship documents or other relevant legal medical paperwork.
  • Completed new-patient registration forms, if requested.
  • Income documentation if you are applying for a sliding-fee discount.

Practical tip: Ask the office whether to bring identification, a copayment or additional specialty paperwork. These requirements can differ by appointment and insurance plan.

Open official new-patient forms in English or Spanish. Select the appropriate registration packet, complete it using the instructions provided, and submit it through the method the center authorizes.

Insurance, Uninsured Patients & Sliding-Fee Discounts

EDCHC is a Federally Qualified Health Center. It states that patients can receive care regardless of their ability to pay.

Medi-CalAccepted; confirm your specific coverage and provider assignment.
MedicareAccepted; ask whether your particular plan is participating.
Private insuranceMost commercial plans are accepted, but plan participation varies.
Covered CaliforniaSelected Covered California plans are accepted; not every product is necessarily in network.
No insuranceYou may receive care and can ask about income-based sliding-fee discounts.
Billing questions530-621-7700

How the Sliding-Fee Discount Works

The program can reduce eligible medical, behavioral health and dental visit charges. Discounts are calculated using household income and household size compared with applicable federal poverty guidelines.

  1. Ask for the sliding-fee application. You can request it from the clinic or access the official patient forms.
  2. List household members. Include the household information required by the application.
  3. Provide income proof. Use an accepted document from the options below.
  4. Submit the application. Follow staff instructions so the information can be reviewed.
  5. Confirm your discount. Ask what services and charges it covers before treatment or billing.

Accepted Income Proof Examples

  • Recent signed income tax return.
  • Two or more pay stubs covering the previous 30 days.
  • Social Security, veterans’ benefit or public-assistance income letter.
  • Unemployment verification.
  • Retirement or disability-income documentation.
  • Three months of bank statements.
  • Employer income letter when regular pay stubs are unavailable.

If you have no income or cannot provide the usual documentation, the application includes a Declaration of Facts section to explain your situation.

Important program rules: The official sliding-fee application says the program is a discount on cash-pay services, not health insurance. Income and household details must be updated every 12 months or when circumstances change. Its published form also limits retrospective discount consideration to visits within 10 business days before application submission. Confirm the currently applicable policy with staff.

Patient Portal: Appointments, Results & Refills

The secure patient portal helps established patients manage their care without calling for every routine request.

  • Send messages to your care team.
  • Review available test results.
  • Check medications and request refills.
  • View appointment information and reminders.
  • Access billing and payment information.

First-Time Portal Setup

  1. Ask the front office to enable your patient portal account.
  2. Look for the enrollment email containing the portal link and username.
  3. Select the account setup option in the email.
  4. Choose an available phone verification method.
  5. Enter the verification code and complete the account setup.

The center’s published setup guide indicates that verification codes may expire after five minutes. Request a new code if necessary.

Access the official patient portal and setup instructions.

Never send medical records, diagnoses or other protected health information to the center’s general inquiry email. Use the secure patient portal or telephone your care team.

Additional Support for Local Patients

EDCHC patient advocates help patients overcome practical barriers to care, including:

  • Information about Medi-Cal and Covered California enrollment.
  • Transportation-related community resources.
  • Emergency food resource referrals.
  • Spanish-language support and assistance navigating care.
  • Help understanding the sliding-fee discount application.
  • Referrals to community-based organizations.

The center also operates mobile health initiatives, including a dental van and a mobile medical unit designed to reach underserved populations. Schedules and eligibility depend on the specific mobile program.

Review patient support services or check mobile health program information.

After-Hours Help & Emergencies

After-hours medical concerns: Call 530-621-7700. EDCHC says callers can be directed to an after-hours provider.

Life-threatening emergency: Call 911 or go to the nearest emergency department. EDCHC is a community clinic, not a replacement for emergency hospital care.

If you need care the same day, call before traveling. Weekend and extended-hour appointments are limited to available services and scheduling arrangements.

Frequently Asked Questions

1. Where is El Dorado County Community Health Center located?

Its main Placerville location is at 4212 Missouri Flat Road, Placerville, CA 95667. It also operates two Cameron Park sites and a dental location in South Lake Tahoe.

2. What are the Placerville clinic’s hours?

Monday through Friday, 8:00 a.m.–12:00 p.m. and 1:00–5:30 p.m.; Saturday, 9:00 a.m.–1:00 p.m. Sunday is closed under the published regular schedule.

3. What is the appointment phone number?

Call 530-621-7700 for medical appointments and general questions. For dental appointments, call 530-497-5016.

4. Does the health center accept Medi-Cal and Medicare?

Yes. It also accepts many commercial insurance plans and selected Covered California products. Confirm your exact insurance network before the appointment.

5. Can uninsured patients receive treatment?

Yes. The center serves uninsured patients and offers a sliding-fee discount program for qualifying applicants based on household income and size.

6. Does El Dorado Community Health Center provide dental care?

Yes. Dental services include examinations, cleanings, fillings, X-rays, preventive dentistry and certain urgent dental treatments. Dental locations include Placerville, Cameron Park 2 and South Lake Tahoe.

7. Are new patients currently accepted?

The center says new-patient appointments are available, although individual provider availability differs. Call 530-621-7700 to ask which clinicians are accepting patients.

8. Is behavioral health treatment available?

Yes. Behavioral health is listed at Placerville and both Cameron Park locations. Contact scheduling to discuss the appropriate service and appointment process.

9. What documents are needed for a sliding-fee application?

You will need household income and size information, along with acceptable proof such as recent pay stubs, a tax return, benefit statements or other income documentation. The center’s application describes alternatives for people without income.

10. How can patients get help after normal office hours?

Call 530-621-7700 for the center’s after-hours provider service. For life-threatening emergencies, call 911 or visit an emergency department.

Official Information & Contact

Organization: El Dorado Community Health Centers

Main phone: 530-621-7700

Dental appointments: 530-497-5016

Fax: 530-621-7713

Website: edcchc.org

Locations: Official locations and hours

New-patient paperwork: Forms and registration information

Billing: Insurance and discount information

Facility licensing: California HCAI facility record

For appointment availability, exact prices, participating insurance plans, holiday closures and specialty schedules, confirm directly with the center.