Depaul Community Health Center: Services & Hours

New Orleans & Southeast Louisiana · Patient Guide · 2026

Find DePaul Community Health Center Services, Hours & Care

Need a doctor, pediatric visit, dental appointment, behavioral health support, pharmacy or lower-cost medical care? DePaul has multiple Louisiana clinics. Use this guide to find the right location, check actual hours, understand potential costs and prepare for your appointment.

Primary Care Dental & Pediatrics Women’s Health Behavioral Health Sliding-Fee Discounts
Main Carrollton Health Center

3201 S. Carrollton Avenue

New Orleans, LA 70118

504-207-3060 — clinic and appointments

Directions to Carrollton →
Main Online Resources

Appointments & Patient Portal

Official appointment scheduling

Patient Portal and records information

Daughters of Charity Health Centers is now DePaul Community Health Centers.

For emergencies: Call 911 or go to the nearest emergency department for potentially life-threatening symptoms. Do not use the appointment portal, telehealth or routine clinic scheduling for emergencies.

DePaul Community Health Center Locations & Hours

DePaul operates several clinics across southeastern Louisiana. Each location has its own phone number, services and schedule. Hours below are regular times listed in the official DePaul directory; provider and department schedules may differ.

Clinic & Address Phone Regular Hours
Algiers

2801 General DeGaulle Dr., New Orleans, LA 70114

504-362-8930 Mon–Fri 8 AM–8 PM; Sat 8 AM–4 PM; Sun closed
Carrollton

3201 S. Carrollton Ave., New Orleans, LA 70118

504-207-3060 Mon–Fri 7:30 AM–8 PM; Sat 8 AM–2 PM; Sun closed
Central City

1300 Oretha Castle Haley Blvd., Suite B, New Orleans, LA 70113

504-899-5437 Mon–Fri 8 AM–5 PM; weekends closed
Gentilly

100 Warrington Dr., New Orleans, LA 70112

504-282-0089 Mon–Fri 8 AM–5 PM; weekends closed
Hammond

835 Pride Dr., Suite B, Hammond, LA 70401

985-510-2021 Mon–Thu 8 AM–5 PM; Fri 8 AM–Noon; weekends closed
Harvey

1629 Westbank Expressway, Suite A, Harvey, LA 70058

504-582-0715 Mon–Fri 8 AM–5 PM; weekends closed
Higgins

3303 Higgins Blvd., New Orleans, LA 70126

504-948-2873 Mon–Fri 8 AM–5 PM; weekends closed
Kenner

3715 Williams Blvd., Suite 220, Kenner, LA 70065

504-468-4437 Mon–Thu 8 AM–5 PM; Fri 8 AM–1 PM; weekends closed
Lakeside Pediatrics

3116 6th St., Suite 101, Metairie, LA 70002

504-837-9000 Mon–Fri 8 AM–5 PM; weekends closed
Metairie

111 N. Causeway Blvd., Metairie, LA 70001

504-482-0084 Mon–Thu 8 AM–5 PM; Fri 8 AM–2 PM; weekends closed
New Orleans East

5630 Read Blvd., New Orleans, LA 70127

504-248-5357 Mon–Thu 8 AM–8 PM; Fri 8 AM–5 PM; Sat 8 AM–2 PM; Sun closed
St. Cecilia

1030 Lesseps St., New Orleans, LA 70117

504-941-6041 Mon–Thu 8 AM–5 PM; Fri 8 AM–2 PM; weekends closed
Directory clarification: Some DePaul website introductions still describe 11 health centers, while the detailed current locations directory names 12 including Hammond and Central City. This guide follows the individually listed clinic entries. Call the selected location to confirm it is accepting the appointment or service you need.

Which Locations Have Saturday Hours?

Algiers
8 AM–4 PM

Saturday

504-362-8930
Carrollton
8 AM–2 PM

Saturday

504-207-3060
New Orleans East
8 AM–2 PM

Saturday

504-248-5357

Saturday building hours do not guarantee that dental care, OB/GYN, laboratory testing or every other specialty is available. Ask for the department’s appointment hours.

Official DePaul locations, services, hours and directions

What Medical Services Does DePaul Offer?

DePaul provides primary and preventive health care plus selected specialty, behavioral, dental, pharmacy and community support services. Not every clinic offers every service.

Primary & Preventive Care

  • Routine health examinations
  • Preventive screening
  • General medical visits
  • Follow-up appointments
  • Care for ongoing health conditions
  • Referrals when specialty care is needed

Children’s Healthcare

  • Pediatric primary care
  • Well-child visits
  • Vaccinations and preventive care
  • Developmental and childhood health concerns
  • Age-appropriate assessments
  • Behavioral health support where offered

Women’s Healthcare

  • OB/GYN services
  • Prenatal care
  • Preventive women’s health visits
  • Family health consultation
  • WIC services at participating locations

Additional Services

  • Dental care
  • Optometry and eye care
  • Behavioral health
  • Pharmacy and medication assistance
  • Diabetes and chronic disease management
  • Insurance enrollment navigation

Find the Right Clinic for Your Service

What You NeedOfficially Listed Locations / Access
Primary careAvailable across the network; verify the preferred clinic and clinician.
PediatricsCarrollton, Algiers, Central City, Gentilly, Harvey, Higgins, Kenner, Lakeside and New Orleans East, among listed sites.
Women’s health and prenatal careCarrollton, Gentilly, Harvey, Metairie, New Orleans East and St. Cecilia, among listed sites.
Dental careCarrollton, Gentilly and St. Cecilia are listed as providing dental services.
Behavioral healthAccess is offered network-wide, including telehealth; verify appointment routing.
PharmacyPharmacy locations include Algiers, Carrollton, Central City, Gentilly, Hammond and Kenner; additional arrangements should be checked directly.
WICCarrollton, Harvey and St. Cecilia are among the listed WIC service locations.
Insurance assistanceMedicaid and Medicare enrollment assistance is identified at several network sites.
Save a second trip: A clinic can offer primary care without providing in-person dental, eye care or WIC services at that same address. Match the service first and the location second.

DePaul Community Health Center Fees, Insurance & Sliding Scale

DePaul accepts commercial health insurance, Medicare, Medicaid, cash and credit cards. It also publishes discounted self-pay arrangements for patients who meet the sliding-fee requirements.

Eligible Self-Pay Medical / Behavioral Visit
$35

Published nominal visit fee for qualifying patients. Laboratory charges are separate.

Eligible Self-Pay Dental Visit
$55

Published nominal dental visit fee for qualifying patients, including examination, X-ray and treatment plan.

Critical pricing distinction: These are not guaranteed fees for everyone. Eligibility for sliding-fee discounts must be established. Additional tests, procedures, prescriptions or follow-up care can create separate costs. Ask the clinic for a personalized estimate before the visit.

How to Ask for a Sliding-Fee Discount

Call your chosen clinicUse its phone number from the locations table.
Explain that you need affordable careAsk whether you qualify for DePaul’s sliding-fee discount program.
Ask for required proofConfirm which income, household and identification documents are needed.
Request a cost estimateAsk whether lab work, imaging, dental procedures and medications are included or billed separately.
Complete eligibility screeningFollow staff instructions and keep any eligibility or billing information provided.

Insurance Questions to Answer Before Booking

  • Does the location currently accept my specific insurance plan?
  • Is the clinician in-network?
  • Do I need a referral or prior authorization?
  • Will laboratory or specialty services cost extra?
  • Can staff help me apply for Medicaid or understand Medicare options?
  • If uninsured, what documents establish sliding-fee eligibility?

Coverage acceptance does not mean every specific service will be covered. Your plan determines applicable copays, deductibles and other out-of-pocket costs.

How to Make a DePaul Appointment

You can request medical appointments through DePaul’s official scheduling page or contact the clinic directly. If you need a specific service, identify that service before selecting the provider or facility.

Choose your serviceDecide whether you need primary care, pediatrics, women’s health, dental care, behavioral health or another specialty.
Select the right locationUse the clinic table to confirm hours, phone number and available services.
Open official schedulingVisit DePaul’s appointment page.
Choose the location or providerFollow the displayed clinic, specialty or provider options. Available slots depend on real-time scheduling.
Enter patient detailsProvide accurate contact information and complete any requested registration or account information.
Confirm the appointmentCheck the date, time, correct building, clinician and whether the visit is in person or virtual.
Prepare your documentsBring your insurance information, medication details and any documents requested for payment assistance.

Need an Appointment Quickly?

Algiers is listed as providing urgent care in addition to routine services. Call 504-362-8930 to ask whether your non-emergency concern can be evaluated there and whether same-day appointments or walk-ins are accepted at the time you plan to arrive.

For routine scheduling at Carrollton, call 504-207-3060. Use the direct location numbers when the service or clinician is associated with another site.

Urgent vs emergency: A request for a same-day clinic visit is not emergency treatment. For severe or potentially life-threatening symptoms, seek emergency medical help immediately rather than waiting for DePaul appointment availability.

DePaul Dental Care & Eye Care

Dental and vision services are important reasons patients search for DePaul, but availability is location-specific.

Dental Services

DePaul describes preventive and restorative dental care for children and adults, with pediatric dental care beginning at age 1. Services may include routine examinations, cleanings, treatment planning, crowns, bridges and other procedures appropriate to the patient’s needs.

Carrollton

3201 S. Carrollton Ave.

504-207-3060
Gentilly

100 Warrington Dr.

504-282-0089
St. Cecilia

1030 Lesseps St.

504-941-6041

Call to establish whether the location is scheduling new dental patients, which treatments are available, whether X-rays are needed and what the final expected charges will be.

Eye Care

Carrollton lists optometry and eye-care services, including certain retinal examinations for patients with diabetes. Algiers also lists optometry. Availability of routine eye exams and other specialized services should be confirmed directly.

Official DePaul dental services and discount information

Behavioral Health & Counseling

DePaul offers open-access behavioral health services. Patients may schedule directly with a behavioral health provider without first needing an appointment with a primary care provider.

Behavioral Health Scheduling

Contact for behavioral health appointments and general access questions.

Substance Use Assessment

Contact for the substance-use treatment assessment route described by DePaul.

Services May Include

  • Individual and group counseling
  • Psychiatric evaluations
  • Medication management
  • Depression and behavioral health screenings
  • Case management and peer support
  • Alcohol and substance-use screenings
  • Outpatient substance-use treatment
  • Referrals to additional levels of care where appropriate

Behavioral health access is described as available through DePaul locations and telehealth. The organization reports that many new patients may be seen within 24–72 hours after contacting the team, but this is not a guaranteed appointment window.

Official behavioral health programs and scheduling details

Women’s Health, Pediatrics & WIC

Women’s Healthcare

Services include OB/GYN and prenatal care at participating clinics. Locations identifying women’s health include Carrollton, Gentilly, Harvey, Metairie, New Orleans East and St. Cecilia.

Call for the correct appointment type and available prenatal services.

Pediatric Care

Children’s medical services include preventive visits, routine healthcare and immunization-related appointments. Lakeside Pediatrics in Metairie is one option dedicated to pediatric services.

Lakeside: 504-837-9000

WIC & Nutrition Support

DePaul lists Women, Infants and Children (WIC) services at participating sites including Carrollton, Harvey and St. Cecilia. WIC eligibility, nutrition benefits, appointment availability and documentation follow the applicable program requirements.

Prepare for a Family Health Appointment

  • Know the patient’s date of birth and basic contact information.
  • Bring any applicable insurance card and identification.
  • Bring a vaccination record when requested for pediatric appointments.
  • Record current medications and any allergies.
  • For prenatal appointments, ask which previous medical records or test results are needed.
  • For WIC, check proof-of-identity, residency, household and income documentation requirements with staff.

DePaul Pharmacy Locations & Prescriptions

DePaul operates pharmacies at selected health center sites. These can help patients access prescribed medication and information about available assistance programs.

PharmacyPhone
Algiers504-362-8930 — Prompt 4
Carrollton504-207-3019
Central City504-899-7214
Gentilly504-667-4300
Hammond985-510-2019
Kenner504-305-2650

The pharmacy program describes prescription assistance for eligible patients unable to afford medications. Pharmacies accept Medicare, Medicaid and many commercial insurance plans, alongside available self-pay methods.

Before Collecting a Prescription

Choose the correct pharmacyCheck which DePaul site received your prescription.
Verify the prescription is readyCall the pharmacy directly rather than assuming it is ready because your appointment is complete.
Check the costAsk about insurance coverage, copays and prescription assistance where eligible.
Confirm pickup hoursPharmacy operating times can differ from clinic building hours.
Bring the required informationFollow the pharmacy’s identification and prescription collection requirements.

Official pharmacy locations, contact numbers and assistance information

DePaul Telehealth Appointments & Patient Portal

DePaul offers virtual visits for selected new-patient and follow-up appointments. These are scheduled healthcare visits, not an emergency service.

Appointment Line

Schedule a telehealth appointment or discuss virtual visit availability.

Patient Portal Setup Assistance

Help setting up the patient portal, devices and virtual-visit connection.

Connect to a Telehealth Visit

Set up the Patient PortalRegister for the portal and check that you can sign in.
Use the correct practice codeDePaul publishes the Healow practice code BADIBD.
Schedule a virtual appointmentCall 504-207-3060 or use DePaul’s official online appointment system.
Prepare your deviceConfirm internet access, microphone, camera and a private location.
Open the scheduled visitAt your appointment time, log into the portal and open the visit link shown for your appointment.
Discuss follow-up instructionsAsk your clinician about testing, prescriptions, in-person assessment or further care when necessary.
Telehealth is billable care. If insurance does not cover the visit, charges may be your responsibility. Ask about coverage before the appointment. Do not use the portal for medical emergencies.

What You Can Use the Portal For

  • Access available laboratory results
  • View medication records
  • Review immunization information
  • Access other permitted personal health information
  • View virtual appointment details

Official virtual visit and Patient Portal setup guidance

What to Bring to Your First DePaul Visit

Preparing basic information in advance helps staff identify the correct patient record, estimate costs and manage the visit efficiently.

Patient Information

  • Photo identification if available or requested
  • Insurance card or coverage information
  • Contact details and emergency contact
  • Relevant previous medical records
  • Referral or authorization if required

Health Information

  • Current medication names and doses
  • Known allergies
  • Previous test results relevant to the appointment
  • Vaccination history when needed
  • Questions you want to discuss

Cost & Eligibility

  • Insurance plan details
  • Household and income evidence if requested
  • Payment method
  • Any existing sliding-fee approval details
  • Questions about copays or lab charges

Practical Planning

  • Correct clinic address and entrance
  • Appointment time and clinician
  • Transportation and parking arrangements
  • Language or accessibility accommodation requests
  • Instructions about fasting or other preparation, only if specifically given by your care team
Useful appointment question: “Can you confirm which location and department I should visit, my expected costs, and any documents or preparation required?”

DePaul Community Health Center Map & Directions

The Carrollton center is one of DePaul’s principal New Orleans locations. Use the exact address of your booked clinic, since there are multiple DePaul sites across the region.

Carrollton Clinic

3201 S. Carrollton Avenue, New Orleans, LA 70118

Appointments: 504-207-3060

Before Traveling

  • Verify your specific clinic address from the location table.
  • Check that your appointment is at the selected address rather than another network site.
  • Ask about accessible entrances or accommodations if needed.
  • Ask about available parking, drop-off areas and transit access.
  • Allow sufficient time for patient check-in.
  • Use the direct location number for delays or appointment changes.

Common Mistakes to Avoid

Going to the Wrong Clinic

DePaul has many locations. Dental, pediatric, WIC and pharmacy access are not identical at every address.

Assuming the $35 Fee Applies to Everyone

The advertised medical self-pay rate is conditional on discount eligibility, and labs may be charged separately.

Arriving After a Specialty Department Closes

Extended building hours do not guarantee that dental, laboratory, pharmacy or every medical specialty is available until closing.

Using the Portal for Emergencies

Portal messages and virtual visits are not substitutes for immediate emergency medical services.

Related Community Health Center Guides

These published guides explain similar patient tasks at other health center networks, including location selection, registration, insurance discounts and appointment planning.

Manet Community Health Center

Massachusetts clinic locations, hours, sliding-fee arrangements, appointment routing and patient portal.

Lynn Community Health Center

Medical, dental, urgent care, pharmacy, insurance assistance and MyChart information.

Lowell Community Health Center

Walk-in care, pharmacy, patient records, sliding-fee eligibility and clinic visitor planning.

These centers are independent of DePaul and are located in Massachusetts. Their policies do not apply to Louisiana clinics.

DePaul Community Health Center FAQs

1. What is DePaul Community Health Center?

DePaul Community Health Centers is a Louisiana healthcare network formerly known as Daughters of Charity Health Centers. It offers primary and preventive medical care and selected dental, pediatric, women’s health, behavioral health and pharmacy services.

2. Where is DePaul Community Health Center located?

DePaul operates multiple Louisiana locations. The Carrollton clinic is at 3201 S. Carrollton Avenue, New Orleans, LA 70118. Other clinics include Algiers, Central City, Gentilly, Hammond, Harvey, Higgins, Kenner, Lakeside, Metairie, New Orleans East and St. Cecilia.

3. What are DePaul Community Health Center hours?

Hours depend on the clinic. Carrollton is listed Monday–Friday 7:30 AM–8 PM and Saturday 8 AM–2 PM. Algiers and New Orleans East also publish Saturday hours. Many other locations close around 5 PM on weekdays and are closed weekends.

4. How do I schedule a DePaul medical appointment?

Use the official appointment page at depaulcommunityhealthcenters.org/make-an-appointment or call your preferred clinic. Carrollton’s appointment number is 504-207-3060. Confirm your specialty, provider, location and appointment time.

5. Does DePaul accept Medicaid and Medicare?

Yes. DePaul reports accepting Medicaid, Medicare and commercial insurance. Specific coverage, in-network status and out-of-pocket costs depend on the patient’s plan and healthcare service.

6. How much does an uninsured visit cost?

Qualifying self-pay patients may pay a nominal $35 for medical or behavioral health visits under DePaul’s sliding-fee program, with laboratory costs separate. Eligibility must be confirmed with the clinic.

7. Does DePaul offer dental care?

Yes. Dental services are listed at locations including Carrollton, Gentilly and St. Cecilia. Qualifying self-pay dental patients may pay a nominal $55 for a visit including an examination, X-ray and treatment plan.

8. Does DePaul offer behavioral health services?

Yes. DePaul offers behavioral health assessment, counseling, psychiatric evaluations, medication management and related services. Patients can request behavioral health appointments directly at 504-207-3064 without first visiting a primary care provider.

9. Can I use DePaul telehealth?

Yes. DePaul offers scheduled virtual appointments for selected new-patient and follow-up care. Patients use the Patient Portal or Healow system, with practice code BADIBD. For portal setup help, call 504-207-1080.

10. Which DePaul locations are open on Saturdays?

The published directory lists Algiers on Saturday 8 AM–4 PM, Carrollton 8 AM–2 PM and New Orleans East 8 AM–2 PM. Confirm the specific service’s Saturday availability before visiting.

Patient Checklist Before Your Visit

  • Select the clinic that offers the service you need.
  • Check clinic hours and specialty availability separately.
  • Schedule or confirm your appointment.
  • Ask about Medicaid, Medicare or commercial insurance acceptance.
  • If uninsured, request a sliding-fee eligibility review.
  • Confirm possible laboratory and specialty charges.
  • Bring requested medical records, medication details and documentation.
  • Use the exact appointment location for directions.
  • Contact emergency services rather than a routine clinic for emergencies.

Official starting point: DePaul Community Health Centers.

Official Information Sources

Information reviewed October 17, 2026. This independent guide is not operated by DePaul Community Health Centers and does not offer clinical advice. Confirm current schedules, eligibility, coverage, fees and appointments directly with the healthcare provider.