Community Radiology Associates White Oak Imaging: Guide

Location, Hours & Contact Details

Use the official White Oak location page to check service-specific availability.

Which Imaging Tests Are Available?

These are diagnostic services, not a hospital emergency department. For an immediate life-threatening medical emergency, call 911.

How to Book an Imaging Appointment

1. Identify your exam. Check your clinician’s order for the exact test, body part and whether contrast or another special technique is required.
2. Open official scheduling. Select the imaging procedure in the Community Radiology online portal or call 888-601-0943.
3. Choose White Oak. Confirm 11120 New Hampshire Avenue, Suites 100 and 105, Silver Spring.
4. Provide your details. The scheduler may request your insurance card, physician’s order, referring doctor’s name, email and telephone number.
5. Verify authorization. Ask whether your health insurer requires pre-authorization and who will obtain it.
6. Read exam instructions. Follow the preparation link sent in your appointment email or text message.
7. Confirm cost and arrival. Ask about copays, deductibles, contrast charges and the correct suite before attending.

Walk-In X-ray: Do You Need an Appointment?

Community Radiology offers walk-in X-rays at participating locations, including a White Oak X-ray service listing. However, walk-in operating hours and capacity can differ from other imaging appointments.

1. Open the provider’s locations and X-ray availability directory.
2. Find White Oak Imaging Center.
3. Check the current walk-in X-ray service hours and any waiting-time information.
4. Bring the required physician’s order, unless the provider confirms an exception.
5. Bring your insurance card and identification.
6. Check in at the assigned suite before the published cutoff time.

If you need an imaging examination because of a severe injury or other potentially serious emergency condition, seek appropriate emergency medical care rather than assuming an outpatient X-ray facility can provide emergency treatment.

Mammograms: Screening vs. Diagnostic Imaging

Before a Mammogram

• Tell the scheduler if you have a breast lump, nipple discharge or other symptoms so the correct exam is booked.
• Ask whether previous mammogram images should be transferred for comparison.
• Follow the facility’s instructions about deodorant, powders and lotions on the exam day.
• Tell staff if you have breast implants, recent procedures or other information relevant to the study.
• Confirm any age, insurance coverage or screening eligibility rules before the appointment.

For screening decisions and concerns about symptoms, discuss the appropriate exam with your clinician. The imaging center performs diagnostic studies but does not replace a primary care evaluation.

Preparation for CT, Ultrasound & Bone Density

Patients attending imaging at a hospital rather than this outpatient center may follow different registration procedures. Our Community Regional Medical Center imaging and visitor guide illustrates how hospital imaging departments, outpatient labs and entrances can differ. That guide covers a separate California hospital.

Insurance, Copays & Self-Pay Estimates

Community Radiology bills participating insurers directly, but your final payment depends on your plan, deductible, coinsurance, exam and any authorization requirements.

How to Avoid Billing Delays

1. Ask the center whether your exact insurance plan participates.
2. Request the exam’s expected patient responsibility or a self-pay estimate.
3. Contact your insurance company about benefits and network rules.
4. Confirm that any required pre-authorization number has been received.
5. Keep the estimate, insurance information and payment receipt.
6. For a later bill, use the provider’s official billing portal or contact the billing team.

Billing assistance: 844-866-2721. Published billing hours are Monday–Friday, 8 AM–8 PM Eastern, and Saturday, 10 AM–2 PM Eastern. Email: crabilling@radnet.com.

For an overview of financial assistance and costs at a separate outpatient medical provider, see our Burlington Community Health Center patient guide. Its sliding-fee program is not a White Oak imaging discount and does not apply to RadNet examinations.

How to Get Imaging Results & Medical Records

Community Radiology provides a secure patient portal for viewing radiology reports and images. Referring providers can also receive results through the provider’s systems.

1. Open the patient portal. Use Community Radiology’s official results page.
2. Sign in or create an account. You may use a Portal Pass iCode supplied during your visit for supported result access.
3. Select the examination. Choose the relevant date and imaging study from your available records.
4. View the report. Read the radiologist’s findings and follow-up recommendations.
5. Download or share images. Use the portal tools to provide studies to your treating clinician.
6. Discuss medical findings. Ask the referring clinician what the results mean for your health and any next steps.

The provider does not read private test results over the telephone. Its portal also provides instructions for downloading and securely sharing imaging files.

White Oak Directions & Nearby Imaging Options

White Oak Imaging Center is on New Hampshire Avenue (Maryland Route 650), near Stewart Lane and Columbia Pike (US Route 29), in the Silver Spring area of Montgomery County.

If White Oak does not offer the exact examination requested, use the official Community Radiology location directory to find a center that lists the required equipment or service.

For context on broader hospital-based medical services rather than outpatient diagnostic scans, our Will County Community Health Center guide describes clinic appointments, referrals and affordable-care options at a different healthcare provider.

Checklist Before Your Imaging Appointment

• Confirm White Oak Imaging Center, Silver Spring, Maryland.
• Check the exact test, body part and need for contrast.
• Bring your physician’s order if required.
• Verify your insurer and required pre-authorization.
• Review the appointment email or text for preparation instructions.
• Ask about fasting, fluids, medications, implants or other relevant safety concerns.
• Tell staff about possible pregnancy when relevant to your examination.
• Bring identification and insurance information.
• Arrange previous images if the provider requests them.
• Check the correct suite and service-specific arrival time.
• For walk-in X-rays, confirm availability before traveling.
• Ask how you will receive the report and who will discuss results with you.

If you need help comparing a primary care visit with a physician-ordered imaging examination, our Aria Community Health Center services guide explains how outpatient clinical appointments and referrals work at a separate provider.

Official Sources & Patient Actions

• White Oak Imaging Center — address, services and availability
• Schedule an exam or arrange walk-in X-ray
• Exam preparation, patient forms and general instructions
• Insurance participation, Good Faith Estimates and billing
• Patient portal for radiology reports and images
• Official referrals, exam preparation and imaging FAQs
• Compare imaging services at other Community Radiology locations

Independent imaging patient guide. Community-center.org is not operated by Community Radiology Associates or RadNet. This content is for appointment and facility navigation, not medical diagnosis. Follow your ordering clinician’s instructions and the imaging center’s current requirements.