Syracuse Community Health: Find Care, Hours and the Right Clinic
If you searched for Community Health Center Syracuse, you are probably looking for Syracuse Community Health, formerly Syracuse Community Health Center.
This Federally Qualified Health Center (FQHC) serves patients across Syracuse and Onondaga County. It offers adult primary care, pediatric care, women’s health, dental treatment, behavioral health, eye care, podiatry, pharmacy services and Quick Care, among other services.
The most important thing to know before visiting is that the organization has several locations. Its newer main medical facility is at 930 S. Salina Street, while Quick Care is listed at 819 S. Salina Street.
Visitor information reviewed October 20, 2026. Individual department hours, appointments and fees may change.
Which Syracuse Community Health Location Do You Need?
Syracuse Community Health operates medical centers, neighborhood locations and school-based health programs. Choosing the correct facility prevents delays.
| Location | Address | Main purpose |
|---|---|---|
| New Main Health Center | 930 S. Salina St., Syracuse, NY 13202 | Adult care, pediatrics, OB/GYN, dental, eye care, podiatry and other primary healthcare services |
| 819 S. Salina Street | 819 S. Salina St., Syracuse, NY 13202 | Quick Care and behavioral health services |
| East Fayette | 1938 E. Fayette St., Syracuse, NY 13210 | Neighborhood healthcare services |
| Oswego Street | 603 Oswego St., Syracuse, NY 13204 | Neighborhood healthcare services |
| OCC Campus | Onondaga Community College, Residence Hall C | Basic medical care, rapid testing and related health services |
| School-Based Centers | Participating Syracuse schools | Enrolled students’ medical, dental and mental health services |
Clinic Hours and Quick Care Schedule
Hours vary by department. Do not assume every service follows the same timetable.
| Facility or service | Hours information |
|---|---|
| 819 S. Salina Quick Care | Monday–Friday, 8 a.m.–8 p.m., confirmed on the organization’s main website |
| 930 S. Salina Main Center | Current department-specific hours should be confirmed with the appointment desk |
| East Fayette Street | CDC-listed hours: Monday–Friday, 8:30 a.m.–5:15 p.m.; verify before visiting |
| Oswego Street | CDC-listed hours: Monday–Friday, 8:30 a.m.–5:15 p.m.; verify before visiting |
| OCC Health Services | Monday–Friday, 10 a.m.–6 p.m., according to OCC Campus Health Services |
| School-Based Health Centers | Monday–Friday, 8 a.m.–4:30 p.m., according to Syracuse City School District |
Federal holidays, school closures, staffing and weather may affect service hours. A department’s last appointment may be scheduled before its posted closing time.
Healthcare Services Available in Syracuse
Preventive examinations, routine medical visits, chronic disease monitoring, screening and referrals when appropriate.
Well-child visits, immunizations, childhood illness assessment, developmental concerns and pediatric follow-up care.
OB/GYN care, reproductive healthcare, routine gynecologic visits, family planning and pregnancy-related services.
Preventive dental care, examinations and other dental treatment according to clinical needs and service availability.
Optometry services, vision examinations and evaluation of eye-related concerns.
Foot and ankle evaluations and ongoing foot-care services for eligible patients.
Mental health evaluation, counseling, addiction-related care and support through the appropriate program.
Prescription support and pharmacy services, including help with medication refill requests.
Diagnostic imaging services ordered or coordinated by a qualified clinician.
Help navigating services, referrals and related health or social needs.
Remote appointments for suitable services when offered by the assigned department.
Language support to help patients communicate with healthcare staff and understand available services.
Not every service is available at every neighborhood location. Tell scheduling staff which type of care you need so you are sent to the correct department.
Syracuse Community Health Quick Care
Quick Care provides walk-in medical services for appropriate non-emergency health needs. The organization states that no appointment is necessary during posted Quick Care hours.
When Quick Care May Be Appropriate
- Minor illnesses requiring prompt assessment.
- Common cold or flu-like symptoms.
- Minor injuries or other non-emergency concerns.
- Medical questions that cannot reasonably wait for a routine appointment.
- Other conditions accepted by the Quick Care team after clinical assessment.
Quick Care does not replace a hospital emergency department. Services, imaging, testing and treatment options depend on the patient’s symptoms and available clinical resources.
How to Use Quick Care
- Check that you are going to 819 S. Salina Street.
- Confirm the current Quick Care schedule.
- Bring identification, insurance information if available and a list of current medications.
- Tell the check-in staff the reason for your visit.
- Complete any required registration and clinical triage.
- Follow the provider’s treatment or referral instructions.
Primary Care, Pediatrics and Women’s Health
The newer 930 S. Salina Street facility brought several health services together in a modern medical building.
Adult Primary Care
Primary care providers can help patients with preventive visits, ongoing medical conditions, screening and appropriate referrals. Patients who need regular follow-up may benefit from having a consistent primary care provider.
Children’s Healthcare
Pediatric services include routine preventive appointments, vaccinations, medical examinations and treatment of childhood health concerns. Ask the scheduling team which clinic is appropriate for your child’s age and reason for visiting.
OB/GYN and Women’s Health
Women’s health services include routine and pregnancy-related care. Appointment type, examination requirements and visit availability depend on the department.
Appointment line: 315-476-7921.
Dental, Eye Care and Podiatry
The health center offers dental services for patients in the Syracuse region. Ask about routine examinations, preventive services and the correct process for urgent dental concerns.
Eye care services support vision health through professional evaluations and appropriate follow-up. Confirm whether your specific eye examination requires a referral.
Podiatry addresses foot-related health concerns and conditions that may require ongoing evaluation, including foot issues associated with chronic medical conditions.
The care team can help coordinate appropriate services or specialist referrals when needed.
Dental, eye care and podiatry may have different appointment rules, wait times and insurance benefits. Ask for an estimated patient charge before receiving non-emergency treatment.
Behavioral Health and Addiction Services
Syracuse Community Health provides psychological and addiction-related services. The organization’s site identifies behavioral health services at the older South Salina Street facility.
Depending on program eligibility and available resources, patients may receive assessment, counseling, addiction treatment or coordination with other professionals.
How to Request Behavioral Health Care
- Call the main number at 315-476-7921.
- Explain whether you are a new or existing patient.
- Ask for psychological, behavioral health or addiction services.
- Find out whether an intake appointment or referral is needed.
- Confirm the exact location and documents required.
If you or someone else is experiencing an immediate mental health crisis, use appropriate emergency services. In the United States, call or text 988 for the Suicide & Crisis Lifeline.
School-Based Health Centers
Syracuse Community Health partners with Syracuse City School District to provide medical, dental and mental health services through School-Based Health Centers.
Parents or guardians can enroll a student using the district’s enrollment packet, by contacting a participating School-Based Health Center or by visiting the school’s main office.
School Health Enrollment Steps
- Check whether your child’s school participates.
- Open the district’s School-Based Health Center page.
- Obtain the enrollment packet.
- Complete parent or guardian consent information.
- Submit the required enrollment forms through the indicated school or health center.
- Ask about the process for scheduling medical, dental or mental health visits.
Onondaga Community College Health Services
Syracuse Community Health also provides campus health services at Onondaga Community College (OCC).
| Location | Residence Hall C, Onondaga Community College |
|---|---|
| Listed hours | Monday–Friday, 10 a.m.–6 p.m. |
| Phone | 315-234-5996 |
| Visitors served | Students, employees, community members and their families according to OCC |
The college lists basic medical care, rapid tests, immunization services, laboratory blood collection, access to pharmacy services and mental health appointments.
Its posted rapid testing options include influenza, pregnancy, strep A, urinalysis, glucose, HbA1c and other available tests. The exact tests offered during your visit depend on clinical circumstances.
The college provides a registration packet that can be completed before arriving. Bring photo identification and an insurance card if you have one.
Insurance, Medicaid, Medicare and Sliding Fees
Syracuse Community Health is a Federally Qualified Health Center. It states that it provides services regardless of ability to pay.
Federal public-health listings identify Medicaid, Medicare, insurance acceptance and sliding-scale payment options at its locations.
Provide your current insurance details before or during registration. Verify whether the service, provider and location are covered under your exact plan.
Public health listings identify acceptance of these programs. Ask the scheduling staff to verify the applicable coverage and network conditions.
Ask about the sliding-fee discount program and available enrollment assistance. Lack of insurance does not automatically prevent you from requesting care.
Sliding-scale charges generally depend on income and household circumstances. The center must determine current eligibility and the applicable fee.
What Does a Visit Cost?
The clinic does not publish one universal price covering adult primary care, dental treatment, imaging, behavioral healthcare and every other service.
Before an appointment, ask:
- Is my specific insurance plan accepted?
- Will I have a copayment or deductible?
- Do I qualify for the sliding-fee program?
- What household income documents are required?
- Will laboratory, imaging or specialty services cost extra?
- Can I receive an estimate before treatment?
New York patients can also seek health coverage information through NY State of Health, the official state insurance marketplace.
How to Become a New Patient
The health center welcomes people seeking ongoing healthcare. The safest way to start is to contact scheduling and confirm the exact clinic and service.
Decide whether you need primary care, pediatrics, women’s health, dental care, behavioral health or another service.
Dial 315-476-7921. Explain that you are a new patient.
Ask whether the visit will take place at 930 S. Salina Street or another Syracuse location.
Tell staff whether you have Medicaid, Medicare, private insurance or no coverage. Ask whether sliding-fee documentation is required.
Ask for the current new-patient registration packet and complete all relevant sections accurately.
Bring your appointment confirmation, required identity and insurance information, medication list and any relevant records.
Ask about follow-up appointments, test results, referrals, prescription renewals and MyChart access.
What to Bring to Your First Appointment
Bring photo identification or other identity documents requested during registration.
Bring your health insurance card, Medicaid or Medicare information, if applicable.
Write down your medications, doses and relevant allergies.
Bring recent test results, referrals, immunization records or prior medical documents if available.
If requesting sliding-fee assistance, ask what proof of household income the financial team requires.
For a minor’s visit, ask about consent, identification, guardianship and enrollment forms.
Confirm your arrival time with staff. New-patient registration may require more time than an established patient’s follow-up appointment.
MyChart, Prescriptions and Patient Services
MyChart Patient Portal
The organization’s website links to an OCHIN MyChart patient portal. Depending on account access, patients may use the portal for records, results, messages and supported appointment tasks.
- Open the official Syracuse Community Health website.
- Select MyChart in the navigation.
- Sign in with an existing account or follow the activation process.
- Use the portal for supported non-emergency patient services.
- Contact the clinic for assistance if you cannot access your account.
Prescription Assistance
The health center advertises prescription nurse assistance at 315-476-8773, also displayed as 315-47-NURSE.
For refills, have your medication name, pharmacy information and relevant prescription details available. A new medical assessment or prescription authorization may be required.
Patient Rights, Privacy and Complaints
The health center publishes a New York State Patients’ Bill of Rights and a Notice of Privacy Practices.
Patients have rights concerning respectful care, privacy, access to available services, participation in treatment decisions, information about fees and the ability to raise complaints without retaliation.
Its published patient-rights document also describes the right to request an itemized account statement and receive information about available financial assistance.
If you have questions about a charge or need your health records, contact the center’s registration, billing or medical-records staff and request the applicable process.
Directions, Transportation and Clinic Access
Syracuse Community Health’s main and older South Salina Street sites are near downtown Syracuse.
| Destination | Address |
|---|---|
| Main medical center | 930 S. Salina Street, Syracuse, NY 13202 |
| Quick Care / older building | 819 S. Salina Street, Syracuse, NY 13202 |
| East Fayette | 1938 E. Fayette Street, Syracuse, NY 13210 |
| Oswego Street | 603 Oswego Street, Syracuse, NY 13204 |
For public transit, use a current Centro bus route planner or your navigation service. Confirm your exact building and entrance, especially if you are attending a specialty appointment.
Do not assume a guaranteed parking space or free patient parking at each location. Ask the front desk about accessible drop-off points and parking arrangements if needed.
First-Visit Checklist
- Confirm the correct service and location.
- Call ahead for regular appointments.
- For Quick Care, check the current walk-in schedule.
- Bring identity and insurance information if available.
- Prepare a current medication list and relevant medical records.
- Ask about sliding-fee eligibility if paying without insurance.
- Request translation or accessibility assistance when needed.
- Check whether your appointment is in person or through telehealth.
- Save the appointment date, time and address.
- Use emergency services instead of routine clinic care for life-threatening conditions.
Related Community Health Center Guides
These additional guides can help explain how community healthcare organizations handle appointments, insurance and financial assistance.
- Charles B. Wang Community Health Center Guide — Services, locations, insurance, sliding-fee support and appointments.
- Union Community Health Center Guide — Primary care, clinic access and patient services.
- Rocking Horse Community Health Center Guide — Community healthcare, appointment planning and support services.
Frequently Asked Questions
What is Syracuse Community Health Center?
Syracuse Community Health, formerly Syracuse Community Health Center, is a Federally Qualified Health Center serving Syracuse and Onondaga County, New York. It offers primary care, pediatrics, dental, women’s health, behavioral health and other services.
Where is the main Syracuse Community Health Center located?
The newer main medical facility is at 930 S. Salina Street, Syracuse, NY 13202. Certain services, including Quick Care, are associated with the older 819 S. Salina Street location.
What is the Syracuse Community Health phone number?
The main appointment and information telephone number is 315-476-7921. Prescription nurse assistance is advertised at 315-476-8773.
What are Syracuse Community Health Quick Care hours?
The organization’s official website lists Quick Care at 819 S. Salina Street Monday through Friday from 8 a.m. to 8 p.m., with no appointment required during posted operating hours. Confirm holiday or special schedule changes before visiting.
Does Syracuse Community Health accept patients without insurance?
Yes. Syracuse Community Health says it provides healthcare regardless of ability to pay. Uninsured patients should ask about sliding-fee eligibility and available payment or enrollment assistance.
Does Syracuse Community Health accept Medicaid and Medicare?
Federal public-health listings identify Medicaid, Medicare, insurance acceptance and sliding-scale payment options at Syracuse Community Health Center locations. Confirm your specific plan, provider and service before an appointment.
What medical services are offered?
Services include adult primary care, pediatric care, women’s health, dental services, eye care, podiatry, psychological and addiction services, pharmacy support, radiology, care coordination, telehealth and selected school-based healthcare.
How do I become a new patient?
Call 315-476-7921, select the healthcare service you need, confirm the assigned location and appointment, complete the required registration packet and bring identity, insurance and medical information requested by staff.
Does Syracuse Community Health provide school-based healthcare?
Yes. Syracuse Community Health works with Syracuse City School District to provide medical, dental and mental health services through participating school-based health centers. The district lists Monday–Friday hours of 8 a.m.–4:30 p.m. and telephone 315-435-4145.
Can I get dental and mental health services at Syracuse Community Health?
Yes. Dental and behavioral health services are part of the organization’s healthcare offerings. Appointment procedures, locations, availability and insurance coverage differ by department, so contact the clinic before visiting.
Official Sources and Patient Resources
- Syracuse Community Health Official Website
- 930 South Salina Main Location
- 819 South Salina Street Location
- East Fayette Street Location
- Oswego Street Location
- Official New Patient Registration and Rights PDF
- Syracuse School-Based Health Program
- Onondaga Community College Health Services
- CDC Directory: East Fayette Clinic
- CDC Directory: Oswego Street Clinic
Main telephone: 315-476-7921
New main facility: 930 S. Salina Street, Syracuse, NY 13202
This independent visitor guide is not operated by Syracuse Community Health. Clinic hours, insurance participation, payment requirements and appointment availability can change. For medical emergencies, call 911.