Charles Wang Community Center: Visitor Guide

New York City · Healthcare Visitor Guide · 2026

Charles B. Wang Community Health Center: Plan Your Visit

If you are searching for Charles Wang Community Center, the organization you are probably looking for is the Charles B. Wang Community Health Center (CBWCHC), known in Chinese as 王嘉廉社區醫療中心.

It is a nonprofit community healthcare organization with five clinical locations in Manhattan’s Chinatown and Flushing, Queens. Visitors can access medical care, pediatrics, women’s health, dentistry, eye care, mental health, social work and health education, depending on the location.

This is a healthcare provider, not a public recreation center. It does not advertise the typical swimming pools, gyms or event hall rentals associated with municipal community centers.

Locations5 clinicsManhattan and Queens
AppointmentsCall or book onlineDepends on service
InsuranceInsured & uninsuredSliding-fee help available

Information reviewed October 20, 2026. Department hours and appointment availability vary by location and may change on holidays.

Quick Answer: Which Location Should You Visit?

There is no single address that serves every CBWCHC patient. The best location depends on whether you need primary care, pediatrics, dental care, OB/GYN, mental health or another service.

AddressMain services
268 Canal Street
New York, NY 10013
Internal Medicine, OB/GYN, Mental Health, Social Work, Health Education
125 Walker Street, 2nd Floor
New York, NY 10013
Pediatrics, Dental Care, Primary Eye Care, Social Work
136-26 37th Avenue
Flushing, NY 11354
Pediatrics, Mental Health, Social Work
137-43 45th Avenue
Flushing, NY 11355
Family Medicine, Pediatrics, Social Work
131-72 40th Road
Flushing, NY 11354
Internal Medicine, OB/GYN, Dental Care, Mental Health, Primary Eye Care, Social Work
Most important: Do not choose the closest address without checking the department. For example, adult medical care on Canal Street and children’s dental appointments on Walker Street use different buildings.

Manhattan Locations: Chinatown

268 Canal Street — Adult Medical Care and Women’s Health

Address: 268 Canal Street, New York, NY 10013.

This location offers Internal Medicine, Obstetrics/Gynecology, Mental Health, Social Work and Health Education.

ServiceOfficial hoursContact
Internal MedicineMon–Tue and Thu–Sun 9 a.m.–6 p.m.; Wed 10 a.m.–6 p.m.718-587-1111
OB/GYNMon–Tue and Thu–Sat 9 a.m.–5 p.m.; Wed 10 a.m.–5 p.m.; Sun closed718-587-1111
Mental HealthMon–Tue and Thu–Sun 9 a.m.–6 p.m.; Wed 10 a.m.–6 p.m.212-941-2213
Social WorkDaily 9 a.m.–5 p.m.212-226-1661
Health EducationMon–Fri 10 a.m.–4 p.m.; weekends closed212-966-0461

125 Walker Street — Pediatrics and Dental Care

Address: 125 Walker Street, 2nd Floor, New York, NY 10013.

Approximately two blocks from the Canal Street facility, this location provides Pediatrics, Dental Care, Primary Eye Care and Social Work.

ServiceOfficial hours
PediatricsMon–Tue and Thu–Sun 9 a.m.–5 p.m.; Wed 10 a.m.–5 p.m.
Dental CareMon–Tue and Thu–Sun 9 a.m.–5 p.m.; Wed 10 a.m.–5 p.m.
Primary Eye CareMon, Thu–Sat 9 a.m.–5 p.m.; Tue, Wed, Sun closed
Social WorkDaily 9 a.m.–5 p.m.

General appointments: 718-587-1111. Social Work: 212-226-1661.

Flushing, Queens Locations

136-26 37th Avenue

Address: 136-26 37th Avenue, Flushing, NY 11354.

This site focuses on Pediatrics, Mental Health and Social Work.

ServiceHoursPhone
PediatricsMon–Tue and Thu–Sun 9 a.m.–6 p.m.; Wed 10 a.m.–6 p.m.718-587-1111
Mental HealthMon–Tue and Thu–Sat 9 a.m.–6 p.m.; Wed 10 a.m.–6 p.m.; Sun closed718-886-7373
Social WorkDaily 9 a.m.–5 p.m.718-661-6033
View official 37th Avenue clinic hours and directions

137-43 45th Avenue

Address: 137-43 45th Avenue, Flushing, NY 11355.

Provides Family Medicine, Pediatrics and Social Work.

ServiceHoursPhone
Family MedicineMon–Tue and Thu–Sat 9 a.m.–5 p.m.; Wed 10 a.m.–5 p.m.; Sun 9 a.m.–5 p.m. virtual visits929-362-3006
PediatricsMon–Tue and Thu–Sat 9 a.m.–5 p.m.; Wed 10 a.m.–5 p.m.; Sun 9 a.m.–5 p.m. virtual visits929-362-3006
Social WorkMon–Sat 9 a.m.–5 p.m.; Sun closed718-661-6033
Sunday clarification: The official listing marks Sunday Family Medicine and Pediatrics as virtual visits. Do not assume in-person Sunday appointments are available here.
View official 45th Avenue details

131-72 40th Road — Multiple Specialties

Address: 131-72 40th Road, Flushing, NY 11354.

This is the newest Flushing location, providing Internal Medicine, OB/GYN, Dental Care, Mental Health, Primary Eye Care and Social Work.

Main appointment number: 718-587-1111.

Internal Medicine hours: Monday–Tuesday and Thursday–Friday 8 a.m.–6 p.m.; Wednesday 10 a.m.–6 p.m.; Saturday and Sunday 9 a.m.–6 p.m.

OB/GYN hours: Monday–Tuesday and Thursday–Saturday 9 a.m.–5 p.m.; Wednesday 10 a.m.–5 p.m.; Sunday closed.

Dental, mental health, eye care and social work have their own service schedules. Confirm the specific department when booking.

Check all 40th Road department hours

Medical and Community Health Services

CBWCHC provides multiple types of healthcare. The correct department depends on your age, symptoms, reason for the appointment and any existing relationship with a provider.

Internal Medicine

Adult primary care, preventive examinations, common illness visits, chronic-condition management, screenings, immunizations and referrals.

Pediatrics

Children’s checkups, vaccinations, developmental concerns, school-related health assessments and treatment of common childhood illnesses.

OB/GYN

Routine gynecological examinations, reproductive health, contraception, pregnancy-related care, prenatal services and screenings.

Dental Care

Dental examinations, cleaning, X-rays, fillings, extractions, crowns, root canals, dentures, pediatric dental services and preventive education.

Primary Eye Care

Comprehensive eye examinations, eyeglass prescriptions and evaluation of common vision or eye problems.

Mental Health

Assessment, counseling, therapy, psychiatric care and medication management where appropriate. The department primarily serves existing CBWCHC primary-care patients through provider referrals.

Social Work

Support with social-service needs, insurance access, case management, referrals and connecting patients to appropriate resources.

Health Education

Health information, wellness education and community initiatives addressing prevention and access to care.

Medical emergencies: For life-threatening symptoms, call 911 or visit an emergency department. This community health center is not a substitute for emergency medical services.

Appointments: How to Book the Correct Service

The health center recommends booking ahead. Some services allow online scheduling, while others require calling the department directly.

  1. Identify the care you need. Choose adult primary care, pediatrics, dental, OB/GYN, eye care, mental health or another service.
  2. Select a location. Use the five-location table above to find a clinic offering that service.
  3. Open official scheduling. Visit the online scheduling page and select the department and appointment category.
  4. Choose new or existing patient. The online system distinguishes first-time visits, annual visits and follow-ups for some services.
  5. Choose an available time. Follow the portal instructions, or call the listed department if no online option appears.
  6. Confirm insurance and cost. Ask whether your plan is accepted by the provider, whether referrals are needed and what copay or self-pay cost may apply.
  7. Save your appointment details. Confirm the exact address, department, date, time and arrival instructions.

When You Must Call

The health center’s scheduling page specifically directs patients to call for pregnancy-related visits and dental appointments. Other specialty services may also need telephone scheduling.

What to Bring to Your First Appointment

The health center recommends arriving approximately 30 minutes early for a first visit so there is time to complete registration paperwork.

Photo Identification

Bring an available photo ID for registration and identity verification.

Insurance Card

Bring the insurance card if you have coverage. If you do not have insurance, ask the front desk about financial assistance.

Current Medications

Carry a list of medicines you take, or bring the medicine containers if requested.

Immunization Records

Bring vaccination information, especially for pediatric and preventive healthcare visits.

Medical Information

Bring relevant previous records, referrals, test results or specialist information if available.

Questions for the Provider

Write down the main reason for your visit and any questions you want answered.

If you want the sliding fee discount, also prepare proof of household income using one of the accepted documents described below.

Insurance, Medicaid, Medicare and Uninsured Patients

CBWCHC says it provides healthcare regardless of ability to pay or insurance status. It accepts many private insurance plans, Medicare and Medicaid, and has financial-assistance options for eligible patients.

Examples of Accepted Medical Insurance

Its published insurance information includes Aetna, Anthem Blue Cross Blue Shield, Cigna, EmblemHealth, Fidelis Care, Healthfirst, Humana, MetroPlusHealth, UnitedHealthcare, Wellcare, Medicaid and Medicare, among others.

Dental insurance networks can be different. The dental list also includes carriers such as Delta Dental, Guardian and MetLife.

Network check: Even when the health center accepts an insurance company, your individual plan, selected doctor or procedure may have different benefits. Ask the center and insurer to verify coverage before the appointment.

Health Insurance Enrollment Assistance

The enrollment team helps eligible patients explore Medicaid, Child Health Plus and Qualified Health Plans.

718-886-7355

Assistance in English, Mandarin and Cantonese.

718-298-5000

Assistance in English, Spanish, Bangla, Urdu, Punjabi and Gujarati, according to the center’s contact information.

Major credit cards, cash and checks are accepted forms of payment, according to the patient information page.

2026 Sliding Fee Discount: Who Qualifies?

The sliding fee discount program is designed to help eligible people obtain healthcare when cost is a barrier. Discounts are determined from household income and family size, not simply whether a patient has insurance.

Eligible uninsured patients may qualify for reduced charges. Some insured patients with income at or below 200% of the Federal Poverty Guideline may also qualify after other available payment options are considered.

Cost example: The health center says an annual physical may cost as little as $20 for someone who meets the applicable discount criteria. This is an example, not a standard $20 price for every service or patient.

Income Documents You Can Bring

For assessment, the center asks for one of the following:

  1. Your most recent federal tax return, Form 1040.
  2. If you have no tax return, your most recent one month of pay stubs.
  3. An employer letter confirming salary.
  4. A current Social Security or disability benefits letter showing the benefit amount.
  5. If none of those documents is available, discuss the last-resort income self-declaration option with staff.

If acceptable income evidence is not available at the visit, you may initially be charged the highest visit fee. The center says the charge can be adjusted when proof is supplied within two weeks of the visit, with any appropriate refund or credit.

How to Request a Discount

  1. Call the health center or tell registration staff you want to be assessed for the sliding fee discount.
  2. Bring household income information and family-size details.
  3. Staff review the documentation and available insurance options.
  4. Ask for an estimated visit charge before seeing the provider.
  5. Discuss a payment plan or special financial hardship if you cannot pay the remaining balance.
No guaranteed universal fee: Dental, prenatal, medical and other services may use different discount tables. The official patient page publishes 2026 general, dental and prenatal sliding-fee PDF schedules. Open the specific PDF corresponding to your service before estimating a charge.

Language Support and Accessibility

One important feature of Charles B. Wang Community Health Center is its multilingual care model. Its providers and staff speak more than 12 languages across services, including Chinese, English, Korean, Bengali and Spanish. Additional language support is available through audio/video interpretation.

If you prefer an appointment in Mandarin, Cantonese or another language, mention that when scheduling. Ask whether a suitable clinician or interpreter will be available at the selected time.

Patients needing mobility assistance, communication accommodations or help navigating a particular clinic should contact the relevant location before the visit.

Same-Day Visits, After-Hours Advice and Patient Portal

Same-Day Medical Care

CBWCHC advertises same-day medical visits for certain illnesses and other appropriate medical concerns. However, availability is not guaranteed, and some services operate by appointment only.

For Internal Medicine same-day visit information, the health center lists 718-587-1200. Call before traveling and explain what type of appointment you need.

After-Hours Medical Advice

The patient information page says established patients may call for after-hours urgent medical advice. If the concern is an emergency, call 911 instead.

MyChart Patient Portal

Once enrolled as a patient, you can sign up for the health center’s MyChart portal. Depending on enabled services, it allows access to test results, messages, appointment functions and other health-record tools.

  1. Open the official CBWCHC patient page.
  2. Select the Patient Portal link.
  3. Follow the sign-up or sign-in instructions.
  4. Use the portal for non-emergency patient communications and records.
  5. Contact the center if account activation or access fails.

Directions and Choosing the Correct Building

The health center has two Manhattan offices within a short distance of each other, plus three sites in Flushing, Queens. The specific address matters because not every specialty operates at every building.

Manhattan — Chinatown

268 Canal Street and 125 Walker Street, 2nd Floor. Confirm whether your appointment is for adult care, OB/GYN, dental or pediatrics before selecting an address.

Queens — Flushing

136-26 37th Avenue, 137-43 45th Avenue and 131-72 40th Road. These are separate clinics with different service combinations.

All five locations are in urban New York City neighborhoods served by public transportation. Use an up-to-date subway or bus planner for your route. The official pages do not establish guaranteed free patient parking at every site.

Before You Leave: Practical Checklist

  • Confirm the exact clinic address and floor.
  • Confirm the department rather than relying on overall building hours.
  • Check your appointment date and arrival time.
  • Bring photo ID and insurance card if available.
  • Bring current medications and any relevant immunization records.
  • If uninsured, ask about sliding fees and insurance enrollment.
  • Bring income verification if requesting financial assistance.
  • Request interpretation or accessibility help ahead of time if needed.
  • Allow additional travel time for public transit and check-in.
  • For an emergency, call 911 instead of relying on a routine appointment.

Related Community Health Center Guides

These related guides explain similar community healthcare services, appointments, local access and sliding-fee considerations.

Frequently Asked Questions

What is Charles Wang Community Center?

The organization is officially called Charles B. Wang Community Health Center. It is a nonprofit healthcare provider serving patients through five clinics in Lower Manhattan and Flushing, Queens, New York.

Where is Charles B. Wang Community Health Center located?

The five locations are 268 Canal Street and 125 Walker Street in Manhattan, plus 136-26 37th Avenue, 137-43 45th Avenue and 131-72 40th Road in Flushing, Queens. Services differ by location.

Is Charles B. Wang Community Health Center open on weekends?

Yes, several services operate on Saturdays and Sundays. However, hours vary by location and department. At the 45th Avenue clinic, Sunday Family Medicine and Pediatrics are listed as virtual visits, not regular in-person sessions.

What medical services are available?

Services include Internal Medicine, Pediatrics, OB/GYN, Dental Care, Primary Eye Care, Mental Health, Social Work and Health Education. Not every service is available at every clinic.

How do I make an appointment?

Open cbwchc.org/schedule-online, select the medical service and appropriate appointment type, then follow the official scheduling steps. Some visits, including dental and pregnancy-related appointments, require calling the clinic.

Can I visit without health insurance?

Yes. The center states that it serves patients regardless of insurance status or ability to pay. Eligible patients may receive assistance through health insurance enrollment services or the sliding fee discount program.

Does the center accept Medicaid and Medicare?

Yes. The center lists Medicaid, Medicare and many private insurance providers. Coverage depends on the patient’s specific plan, selected service and other insurance requirements.

How much does an appointment cost?

The price depends on the medical service, insurance coverage and financial-assistance eligibility. The sliding fee discount program may reduce an eligible patient’s annual physical fee to as low as $20, but this is not a universal visit price.

What should new patients bring?

The center recommends arriving about 30 minutes early, bringing photo identification and an insurance card if available, current medications or a medication list, immunization records and questions for the provider. Income documentation may be needed for sliding-fee assessment.

Does Charles B. Wang Community Health Center offer language assistance?

Yes. The center provides multilingual healthcare with staff speaking more than 12 languages across departments, including Chinese, Korean, Bengali and Spanish. Audio and video interpretation services are also available.

Official Information and Patient Resources

This independent visitor guide is not affiliated with Charles B. Wang Community Health Center. Medical appointment availability, fees, insurance participation, clinician schedules and other information may change. Seek advice directly from a qualified healthcare professional for personal medical questions.