Community Health Center: Appointments, Affordable Care & Locations
The City of Frederick Community Health Center is a Federally Qualified Health Center (FQHC) serving adults and children in Frederick County, Maryland. It provides primary medical care, preventive screenings, behavioral healthcare, chronic-condition management and telehealth appointments.
The health center accepts new patients, including uninsured patients, and offers income-based discounts. The City states that patients are welcome regardless of their ability to pay or immigration status.
Information reviewed October 23, 2026. This is a medical facility, not a recreation center or publicly advertised banquet-hall rental venue.
Health Center Hours & Contact Details
| Day | Current published hours |
|---|---|
| Monday | 8:00 AM–5:00 PM |
| Tuesday | 8:00 AM–5:00 PM |
| Wednesday | 8:00 AM–5:00 PM |
| Thursday | 8:00 AM–5:00 PM |
| Friday | 8:00 AM–5:00 PM |
| Saturday | No current regular Saturday hours published |
| Sunday | No regular hours published |
Telephone: 301-600-1393
Email: healthcenter@cityoffrederickmd.gov
Telehealth appointments are also available, but the exact schedule depends on the provider and service.
Which Healthcare Services Are Available?
The Community Health Center provides routine and ongoing healthcare rather than hospital-style emergency treatment.
Visits for common illnesses, general health concerns, checkups and continuing care.
Health screenings, including cancer and sexually transmitted infection screening when appropriate.
Well-woman examinations, family-planning support, screenings and prenatal referrals.
Diabetes follow-up, blood-pressure management and coordination of continuing treatment.
Mental-health assessments, counseling, psychotherapy and referrals.
Remote appointments for eligible medical and behavioral-health needs.
Choose the Right Service Before Calling
| Your need | Service to request |
|---|---|
| Annual examination | Primary or preventive care |
| Non-emergency illness | Primary-care appointment |
| High blood pressure or diabetes | Chronic-condition follow-up |
| Women’s health screening | Women’s healthcare services |
| Depression, anxiety or counseling | Behavioral-health intake |
| Specialist evaluation | Primary-care assessment and referral |
| Remote appointment | Ask whether telehealth is appropriate |
If you are comparing comprehensive community-based medical and counseling services, the Lynn Community Health Center patient guide explains a different FQHC’s primary-care, dental, pharmacy and appointment systems. Its services and rates are specific to Massachusetts.
New Patient Registration: Where to Start
The City confirms that the Community Health Center is currently accepting new patients. It directs patients to complete intake forms in person at designated Housing and Human Services locations.
| Intake location | Published address |
|---|---|
| Trinity Housing & Human Services | 6040 New Design Road, Frederick, MD 21703 |
| Frederick County Health Department | 1100 W. Patrick Street, Unit H, 2nd Floor, Frederick, MD 21703 |
Step-by-Step: Become a New Patient
Decide whether you are requesting primary care, counseling, a preventive examination or another advertised service.
Call 301-600-1393 during published hours and explain that you would like to register as a new patient.
Ask whether you should visit Trinity Housing and Human Services or the Frederick County Health Department location to complete your forms.
Tell the registration team whether you have Medicaid, another insurance plan or no insurance.
If you need reduced-cost care, request screening for the Sliding Fee Discount Program.
Have identification if available, insurance details, medication names and relevant medical records. If applying for discounts, ask what household and income documentation is required.
Follow the registration instructions at the correct location. Do not send medical or identity documents to an unrelated website.
Record your appointment date, check-in time, exact address, provider or department and any additional forms requested.
2026 Sliding Fee Scale: What Will a Visit Cost?
The Community Health Center uses an income-based Sliding Fee Discount Program. Eligibility depends on household size and household income relative to the Federal Poverty Guidelines.
Under the current published program, eligible patients have visit charges from $5 to a maximum of $25. Financial hardship can qualify for a fee waiver.
| Household income level | Published visit fee |
|---|---|
| At or around 100% of federal poverty level | $5 |
| 125% of federal poverty level | $10 |
| 150% of federal poverty level | $15 |
| 175% of federal poverty level | $20 |
| 200% of federal poverty level | $25 |
Who Qualifies?
- Patients whose household incomes are at or below 200% of the Federal Poverty Level may be eligible.
- The income threshold changes depending on household size.
- People above that income threshold can still receive care at full price, subject to the clinic’s payment policies.
- Payment plans are available.
- Fees may be waived because of financial hardship.
- The City states that inability to pay and immigration status do not prevent access to care.
How to Apply for a Sliding-Fee Discount
- Call 301-600-1393 and ask for the Sliding Fee Discount Program.
- Tell the staff how many people are in your household.
- Ask which income-verification documents are accepted.
- Complete the intake and income-assessment paperwork.
- Provide supporting documentation through the clinic’s approved process.
- Ask staff to confirm your approved fee tier and applicable visit cost.
- Discuss hardship waivers or payment arrangements if needed.
For comparison, the Serve the People Community Health Center financial-assistance guide explains how an unrelated California health center handles uninsured care, Medi-Cal and sliding-fee applications. Frederick’s published $5–$25 program is separate.
Medicaid, Insurance & Uninsured Patients
The City states that Medicaid and most insurance are accepted. Patients without insurance can still request care.
| Your situation | What to do |
|---|---|
| You have Medicaid | Give staff your Medicaid information and confirm that your particular coverage arrangement is accepted. |
| You have private insurance | Ask whether the clinic and provider participate in your plan’s network. |
| You are uninsured | Request Sliding Fee Discount Program screening and an explanation of expected charges. |
| Your income is above 200% FPL | Ask about full-price services, available payment plans and your estimated bill. |
| You cannot afford the copayment | Discuss hardship waiver eligibility before assuming you must postpone treatment. |
The City also reports that health-insurance navigation support is available on-site. Ask whether staff can help you understand or apply for appropriate health coverage.
Insurance reminder: acceptance of an insurer does not necessarily establish that every individual plan, provider or treatment is covered. Confirm benefits with the clinic and insurer.
Behavioral Health & Counseling Services
Frederick Community Health Center offers behavioral-health services beginning with an intake and assessment by a licensed behavioral-health provider.
Published Behavioral Health Services
- Mental-health assessments and referrals.
- Counseling and psychotherapy.
- Care for depression and anxiety.
- Family support and problem-solving guidance.
- Telehealth visits where appropriate.
How to Request Counseling
- Call the main Health Center number.
- Ask about a behavioral-health intake appointment.
- Tell staff whether you are a new or existing patient.
- Discuss insurance or sliding-fee eligibility.
- Request an interpreter or telehealth option if needed.
- Confirm the appointment address, time and any intake requirements.
For readers researching a different health center with behavioral-health services, the Shasta Community Health Center services guide covers care arrangements in Redding, California. It does not determine appointment availability at Frederick.
Women’s Health, Screenings & Chronic Care
Women’s Health
The center lists well-woman examinations, STI screening, cancer screening, family-planning services and prenatal referrals.
When booking, explain whether you need preventive care, a specific screening or follow-up. Some services may require a separate referral or appointment.
Diabetes & Blood Pressure
For patients managing diabetes or hypertension, the clinic advertises continuing follow-up and care coordination.
Bring a current list of medications and any home blood-pressure or blood-glucose records you already keep if the healthcare team requests them.
Specialist Referrals
The center can coordinate referrals when medically appropriate. Ask which specialist, insurance approval, documents or records are required, and whether the specialist visit is billed separately.
Preventive Screening
The official service list includes cancer and STI screening. Availability and recommended timing depend on the individual’s care plan and clinical assessment.
For a comparison of primary care, pediatric care, screening and patient-access services at another FQHC, see the Lowell Community Health Center patient-services guide. Lowell operates in Massachusetts and has different schedules and programs.
What to Bring to Your Appointment
| Item | Why it may help |
|---|---|
| Photo identification, if available | Patient registration and identification. |
| Medicaid or insurance information | Coverage verification and billing. |
| Medication list | Helps the care team review existing treatment. |
| Previous medical information | Useful for continuing care and referrals. |
| Income and household information | May be required for sliding-fee eligibility. |
| Referral or test results | Bring if requested for the particular appointment. |
| Questions for your provider | Helps organize important concerns during the visit. |
| Appointment confirmation | Confirms the correct date, time and location. |
Address, Intake Locations, Parking & Map
The Health Center’s official administrative contact address is:
City of Frederick Community Health Center
100 South Market Street
Frederick, MD 21701
Telephone: 301-600-1393
New-Patient Intake Locations
6040 New Design Road, Frederick, MD 21703.
Open intake directions1100 W. Patrick Street, Unit H, 2nd Floor, Frederick, MD 21703.
Open intake directions100 S. Market Street, Frederick, MD 21701.
Confirm your care locationMain Administrative Address Map
Parking & Accessible Arrival
The official clinic page does not provide a verified number of parking spaces for each location. Ask the front desk about the correct entrance, parking, elevator access at the second-floor intake site, interpreter services and accessibility accommodations.
The City says interpreters are available for most languages. Request language assistance when scheduling.
Are Rooms or Event Spaces Available to Rent?
The Community Health Center is a healthcare service, not a conventional event or recreation rental facility.
The City’s public Health Center information does not advertise meeting-room rental rates, birthday packages, banquet rooms or a general public hall-booking service.
| Common search question | Verified information |
|---|---|
| Can I rent a party room? | No public room-rental program is advertised for the Health Center. |
| Is there a gym or fitness membership? | No public recreational gym membership program is listed. |
| Can I book a healthcare appointment? | Yes. Call 301-600-1393. |
| Can I attend a group health program? | Ask staff about current patient education, outreach or referral activities. |
| Can I reserve space for a health-related meeting? | Contact Frederick Housing and Human Services to ask about appropriate facilities; availability is not established by the Health Center page. |
Before Your Visit: Practical Checklist
- New patient: call first and verify the intake location.
- Existing patient: confirm your appointment time and treatment address.
- Uninsured: ask about the income-based sliding-fee program.
- Medicaid: confirm your specific coverage arrangements.
- Financial hardship: request information about fee waivers or payment plans.
- Behavioral health: ask for intake and assessment scheduling.
- Telehealth: confirm availability and any technical requirements.
- Language assistance: request an interpreter when booking.
- Accessibility: verify parking and the correct entrance.
- Saturday visit: do not rely on outdated Saturday-hour listings.
- Emergency symptoms: use emergency services rather than a routine clinic appointment.
Frequently Asked Questions
Where is the Community Health Care Center in Frederick?
The City of Frederick Community Health Center lists 100 South Market Street, Frederick, Maryland 21701 as its main contact address. New-patient intake is also offered at 6040 New Design Road and 1100 W. Patrick Street, Unit H, 2nd Floor. Confirm the correct location before visiting.
What are Frederick Community Health Center hours?
The current official page lists Monday through Friday, 8 AM–5 PM, effective April 1, 2026. Older pages contain different evening and Saturday schedules.
What is the Community Health Center appointment phone number?
The main number is 301-600-1393. Patients can call about registration, medical appointments, behavioral health, fees and telehealth options.
Is Frederick Community Health Center accepting new patients?
Yes. The City’s current website states that new patients are being accepted and gives in-person intake locations at Trinity Housing and Human Services and the Frederick County Health Department.
Can uninsured patients receive care?
Yes. The City welcomes uninsured patients and offers a Sliding Fee Discount Program for eligible households. Patients above the discount threshold may receive care at full price with payment plans available.
How much does a health center visit cost?
The current published Sliding Fee Discount Program uses visit charges from $5 to $25 for qualifying households based on income and family size. Hardship fee waivers may be available, and other separately billed services may cost more.
Does the clinic accept Medicaid?
Yes. The official Health Center page says Medicaid and most insurance are accepted. Patients should confirm their specific plan and provider coverage.
Does Frederick Community Health Center offer mental-health services?
Yes. It advertises mental-health assessments, counseling, psychotherapy, depression and anxiety care, family support and behavioral-health telehealth appointments.
Can I get a telehealth appointment?
Yes. The City confirms that telehealth is available for eligible services. Call 301-600-1393 to check whether your appointment can be handled remotely.
Can I rent a meeting room at the Community Health Center?
The City’s Health Center pages do not advertise public event or meeting-room rentals. The facility primarily provides medical and behavioral healthcare. For rental space, contact the appropriate City of Frederick facility department.
Official Sources & Final Patient Actions
After identifying the service you need, use the City’s official resources for registration, eligibility verification and appointments.
- Official Community Health Center: 2026 hours, services, fees and new-patient instructions
- Frederick Housing and Human Services: healthcare programs
- Official 2026 income and sliding-fee information
- Frederick Housing and Human Services: food, housing and basic-needs assistance
- Community Health Center Board: public oversight information
Last reviewed October 23, 2026. This independent guide is not the official City of Frederick patient portal and does not provide diagnosis, medical treatment or individual financial-eligibility determinations. For urgent or life-threatening emergencies call 911.