Christ Community Health Center: Services, Locations & Hours
Christ Community Health Services (CCHS) is a nonprofit healthcare network serving Memphis and surrounding communities. Its services include adult and pediatric primary care, dental care, women’s health, behavioral health, HIV care, pharmacy services and support programs.
The first step for a new Memphis patient is to call 901-842-3160. The organization requires new patients to call for their first appointment. Clinic hours depend on the location and department, so choose the correct center before travelling.
Important: The main office is an administrative address, not a substitute for checking your assigned clinical location.
What Healthcare Services Are Available?
CCHS combines medical care with dental, behavioral and patient-support services. Not every service is offered at every address, so confirm the department before booking.
Routine appointments, preventive care, common health concerns and ongoing medical management.
Medical care for children, routine checkups and appointments for childhood health concerns.
Dental examinations, routine care and treatment through designated dental locations.
Women’s healthcare appointments and related services at designated centers.
Behavioral health consultations and support integrated with community healthcare.
Family-focused therapy and support for people managing stressful situations and family concerns.
HIV-related medical care, prevention and associated patient support. Confirm testing and treatment availability at your chosen location.
Pharmacy services at selected centers. Pharmacy operating hours may differ from clinic hours.
Social support and Siloam refugee services for eligible patients and families.
Remote appointment options when the service and clinical team permit them.
Community-based primary care and outreach at designated partner locations.
Spiritual support as part of the organization’s whole-person healthcare approach.
For a comparison of another multi-service clinic network, see our Complete Care Community Health Center services guide.
Christ Community Health Services Locations & Clinic Hours
These are separate clinics within the Memphis network. Hours below distinguish regular clinic schedules from rotating Saturday openings and pharmacy schedules.
Address: 2861 Broad Ave, Memphis, TN 38112
Phone: 901-842-3161
Clinic: Monday 8 AM–8 PM; Tuesday–Friday 8 AM–5 PM; third Saturday 8 AM–noon.
Pharmacy: Monday 8 AM–7 PM; Tuesday–Thursday 8 AM–6:30 PM; Friday 8 AM–5 PM. Closed for lunch from noon–1 PM.
Services: Adult and pediatric primary care, behavioral health, HIV care and prevention, pharmacy, social work, refugee services, telehealth and women’s health.
Directions to Broad AvenueAddress: 969 Frayser Blvd, Memphis, TN 38127
Phone: 901-842-3162
Clinic: Monday 8 AM–5 PM; Tuesday 8 AM–8 PM; Wednesday–Friday 8 AM–5 PM; first Saturday 8 AM–noon.
Pharmacy: Monday–Friday 8:45 AM–5 PM; closed for lunch noon–1 PM.
Services: Primary care, behavioral health, general dentistry, HIV care and prevention, pediatric care, pharmacy, social work and women’s health.
Directions to FrayserAddress: 5366 Winchester Road, Memphis, TN 38115
Phone: 901-842-3163
Clinic: Monday–Friday 8 AM–5 PM; second Saturday 8 AM–noon.
Pharmacy: Monday–Friday 8:45 AM–5 PM; closed for lunch noon–1 PM.
Dental: Monday–Friday 8 AM–5 PM.
Services: Adult and pediatric primary care, behavioral health, dentistry, HIV care, pharmacy, social work and women’s health.
Directions to Hickory HillAddress: 2569 Douglass Ave, Memphis, TN 38114
Phone: 901-842-3164
Clinic: Monday–Friday 8 AM–5 PM; fourth Saturday 8 AM–noon.
Pharmacy: Monday–Friday 8:45 AM–5 PM; closed for lunch noon–1 PM.
Services: Adult and pediatric primary care, behavioral health, HIV care and prevention, pharmacy, social work, telehealth and women’s health.
Directions to Orange MoundAddress: 3481 Austin Peay Hwy, Memphis, TN 38128
Medical: 901-842-3165
Dental: 901-842-3174
Clinic: Monday–Friday 8 AM–5 PM. Saturday and Sunday closed.
Dental: Monday–Friday 8 AM–5 PM.
Services: Adult and pediatric primary care, behavioral health, family solutions, dentistry, HIV care and prevention, social work, telehealth and women’s health.
Directions to RaleighAddress: 2861 Broad Ave, Memphis, TN 38112
Phone: 901-842-3168
Clinic: Monday–Friday 8 AM–5 PM; third Saturday 8 AM–noon.
Services listed: Women’s healthcare, pharmacy services, telehealth and telephone visits.
Ask the scheduling team which women’s health appointment type is available at this location.
Directions to Women’s Health CenterAddress: 2953 Broad Ave, Memphis, TN 38112
Phone: 901-842-3171
Dental hours: Monday 8 AM–8 PM; Tuesday–Friday 8 AM–5 PM.
Service: General dentistry.
Dental appointments are scheduled according to the type of service requested and the next available appointment.
Directions to Broad Avenue DentalAddress: 3362 S. Third St, Memphis, TN 38109
Phone: 901-842-3166
Temporary closure
The official organization notice says this center is temporarily closed for renovations and is expected to reopen on January 5. The notice does not specify the year.
Call before travelling. Staff can explain where your provider is seeing patients during the renovation and arrange an appointment.
Read the official renovation noticeFor another multi-location network with location-specific services and patient access information, see our START Community Health Center location guide.
Operation Outreach: Community-Based Healthcare
Operation Outreach provides adult primary care through community-based locations. It does not operate like a single clinic with the same daily walk-in address, so check the outreach schedule before visiting.
1325 Jefferson Ave, Memphis, TN 38104
Phone: 901-842-3167
Mobile contact: 901-283-8233
Office sessions at Catholic Charities: Tuesday, Wednesday and Thursday, 8 AM–4:30 PM.
- Memphis Union Mission, 383 Poplar Ave: Mondays, 8 AM–4:30 PM.
- Room in the Inn, 409 Ayers St: third Thursday monthly, 1–4 PM.
- Hospitality Hub, 590 Washington Ave: third Wednesday monthly, 8 AM–noon.
- Office of Re-Entry, 1362 Mississippi Blvd: second Wednesday monthly, 1–4 PM.
Friday is listed as closed for this outreach office schedule. For after-hours care, the organization lists 901-842-3160.
Check the official Operation Outreach page before attending a community session.
Christ Community Health Services in Jackson, Tennessee
The network also has East Jackson services. These are in Jackson, not Memphis, so use the correct phone number and address when arranging care there.
655 Lexington Ave, Jackson, TN 38301
Medical appointments: 731-540-0330
Clinic: Monday–Friday, 8 AM–5 PM.
Services include primary care, behavioral health, pediatric care, women’s health, pharmacy and telehealth.
Official East Jackson location1104 Whitehall Street, Jackson, Tennessee.
Phone: 731-213-6899
Call to confirm the service, appointment time and current location instructions.
How to Make a First Appointment
New Memphis patients must call to arrange their first appointment. Existing patients can call or use the patient portal for available online services.
Decide whether you need primary care, pediatric care, dental, women’s health, behavioral health or another service.
Use the official clinic directory. Not every location provides every department.
For a first Memphis appointment, call 901-842-3160 between 7:30 AM and 5 PM.
Tell the scheduler whether you are a new or existing patient, what service you need and whether you have insurance.
Request an insurance check or sliding-fee assistance information before your visit if cost is a concern.
Write down the date, time, department, clinic address and arrival instructions.
Dental appointments: The organization says dental patients are offered the next available appointment based on the requested service. New dental patients generally receive a routine cleaning and/or comprehensive examination appointment as appropriate.
Missed appointments: Arrive early. If you cannot attend, contact the organization as soon as possible. Its appointment policy warns that repeatedly missing appointments without notifying staff could affect future access to care.
What to Bring to Your First Visit
- Valid photo identification.
- Current insurance card.
- List or details of your current medications.
- Any appointment-specific documents requested by the clinic.
- Valid photo identification.
- One accepted proof-of-income document for the financial screening.
- Household and income information requested by the financial assistance team.
- Current medication information.
The official new-patient page lists the following examples of income documents:
- W-2 or IRS tax documents.
- Recent employment pay stubs showing taxable wages.
- Unemployment compensation letter.
- Social Security Disability benefits letter.
- Social Security Retirement benefits documentation.
- Food Stamp/SNAP recertification letter.
- Proof of alimony.
Official forms are available on the CCHS patient forms page.
Insurance, Uninsured Care & Sliding-Fee Discounts
Christ Community Health Services welcomes patients regardless of insurance status and accepts a variety of insurance plans. Its patient information identifies TennCare, Medicare and private or Marketplace insurance options, including examples such as UnitedHealthcare, Cigna, Blue Cross Blue Shield and Aetna.
Insurance participation can vary by plan and service. Check the exact plan and provider before assuming a visit or procedure is covered.
CCHS offers income-based financial assistance for eligible medical, dental and behavioral health services. The discount is determined using household size and income.
The published new-patient information states that patient payments can range from a $25 minimum to full responsibility. This is not a universal flat visit price. Your actual amount depends on the financial assessment and the service received.
How to Request Financial Assistance
- Call 901-842-3160 or ask at your health center to speak with a Patient Financial Counselor.
- Explain that you need information about the Sliding Fee Discount Program.
- Ask which application and proof-of-income documents are currently accepted.
- Provide your household-size and income information through the approved process.
- Ask the counselor to explain your eligibility and the amount you may owe.
- Request a cost estimate for any planned procedure or additional service.
Patient Financial Counselors can explain coverage options, help with TennCare and Marketplace eligibility, assist with the discount application, discuss payment plans and answer billing questions. The organization says they can be approached during a scheduled visit or after care has begun.
Official insurance and financial assistance information · Sliding-fee applications and payment options.
For another practical example of how a community clinic explains its locations, insurance and reduced-fee process, see our Partnership Community Health Center guide.
Patient Portal, Telehealth & Prescription Information
Existing patients can access information such as recent lab orders, medications and diagnoses through the online patient portal. Appointment-related online access is also available to established patients.
Open official patient portal informationRemote visits are listed among the organization’s services. Call 901-842-3160 for Memphis or 731-540-0330 for East Jackson and ask whether your appointment type can be handled remotely.
Review available servicesPharmacy Hours Are Not the Same as Clinic Hours
For example, the Broad Avenue pharmacy has extended weekday hours, while several other listed pharmacies operate Monday–Friday from 8:45 AM to 5 PM and close for lunch from noon to 1 PM.
Before collecting a prescription, confirm the pharmacy’s location, current opening time, refill status and medication availability. Do not assume that a clinic being open means its pharmacy is also open.
Online Bill Payment
The official payment page says your statement code is located in the description-of-service section of your billing statement. You need that code to access the online payment process.
Official bill payment instructionsAfter-Hours Help, Language Assistance & Transportation
After-hours medical concerns: Call 901-842-3160. The organization says an on-call physician will contact you to address non-emergency concerns. East Jackson patients should use the appropriate Jackson contact number.
Language assistance: CCHS says it uses translation services for patients who speak languages other than English and for patients who need ASL assistance. Request the required assistance when scheduling.
Transportation: If getting to an appointment is difficult, tell the scheduling team. CCHS says transportation can often be arranged through a patient’s insurance provider. Availability and eligibility are not guaranteed, so confirm the arrangements before your appointment day.
Related Community Health Center Guides
Frequently Asked Questions
Where is Christ Community Health Services located?
Christ Community Health Services is based in Memphis, Tennessee. Its main office is at 2670 Union Ave Ext, Suite 1000, Memphis, TN 38112. This is the administrative office; use the official location directory to choose a clinical site.
What phone number should I call for a Christ Community Health Center appointment?
For Memphis appointments, call 901-842-3160. New patients must call to arrange their first appointment. For East Jackson medical appointments, call 731-540-0330.
What are Christ Community Health Center hours?
Hours vary by location and department. Many clinics operate Monday through Friday from 8 a.m. to 5 p.m., while Broad Avenue and Frayser have one weekday with later hours. Some locations also open on a rotating Saturday. Confirm the exact clinic and service before traveling.
Does Christ Community Health Services accept new patients?
Yes. New Memphis patients must call 901-842-3160 between 7:30 a.m. and 5 p.m. to arrange the first appointment. Do not assume that every department or location has the same availability.
What services does Christ Community Health Services provide?
Services include adult and pediatric primary care, behavioral health, Family Solutions, general dentistry, HIV care and prevention, pharmacy, social work, women’s health, telehealth, telephonic visits, refugee services and Operation Outreach. Availability varies by location.
Does Christ Community Health Services accept insurance?
The organization accepts a variety of insurance plans, including TennCare, Medicare and many private or Marketplace plans. Confirm that your specific plan and the provider are in network before the visit.
Can I receive care without insurance?
Yes. Christ Community Health Services welcomes patients regardless of insurance status and offers a Sliding Fee Discount Program for eligible medical, dental and behavioral health services. Discounts are based on household size and income. Ask staff to confirm eligibility and the amount due.
What should I bring to my first appointment?
Bring a valid photo ID, your insurance card if insured, and your current medications. If uninsured and applying for sliding-fee assistance, bring a photo ID and an accepted income document such as a W-2, tax document, recent pay stub or qualifying benefits letter.
What should I do if I need help after regular clinic hours?
For non-emergency after-hours concerns, call 901-842-3160. The organization says an on-call physician will contact you. For a medical emergency, call 911 or go to the nearest emergency department.
Is the Third Street Health Center open?
The official Christ Community notice says Third Street Health Center is temporarily closed for renovations and is expected to reopen on January 5. The notice does not state the year, so call 901-842-3166 before traveling to confirm the reopening date and where your provider is seeing patients.
Official Sources & Patient Resources
Use the organization’s own pages for the final appointment, location, insurance, payment and registration steps.
Christ Community Health Services — Official Website
Official Clinic Locations and Directory
Medical, Dental and Support Services
Appointment Instructions and After-Hours Information
New Patient Requirements and Documents
Insurance and Financial Assistance
Sliding Fee Discount Applications and Bill Payment
Last verified: November 3, 2026. Clinic schedules, rotating Saturday openings, provider availability, insurance networks and financial-assistance rules can change. Confirm your exact appointment and department with CCHS before travelling or making a payment.
Community-center.org is an independent information website. It is not operated by Christ Community Health Services and does not schedule appointments, access patient records or provide medical treatment. This guide is for service-navigation purposes, not medical advice.