Brookside Community Health Center: Services & Hours

Brookside Community Health Center Hours

Brookside published a revised operating schedule effective July 1, 2025. Its updated Brigham and Women’s contact page lists the following hours.

Dental, WIC and other departments may follow schedules different from the general clinic hours.

After-Hours Medical Help

If you are an established Brookside patient and need medical attention outside clinic hours, call 617-522-4700 and request the doctor on call.

Brookside Department Phone Numbers

Calling the appropriate department can save time when you need an appointment, referral, dental care, records or WIC assistance.

Medical & Community Health Services

Brookside provides integrated care rather than operating as a single-purpose doctor’s office. Its medical departments work with dental clinicians, behavioral health professionals, nutritionists, social workers and other specialists.

Availability may depend on whether you are an established patient, whether the service requires a referral, your insurance and the specific clinician’s schedule.

Adult Primary Care & New Patient Appointments

Brookside’s adult medical team provides continuing primary care, including preventive services and management of ongoing health conditions.

How to Request an Appointment

Some care needs may be handled through phone triage or an appointment with a member of the care team. Only the clinic can determine the appropriate appointment or referral.

Pediatrics: Child Visits, Vaccines & Newborn Care

The Brookside pediatric department offers family-centered care for patients from birth through age 18. Services include routine checkups, immunizations, sick visits, chronic-disease management and access to additional specialty support.

Children’s Services

• Routine physical examinations and preventive visits.
• Vaccinations and immunization counseling.
• Same-day sick visits when available.
• Ongoing management of chronic conditions.
• On-site laboratory access when ordered.
• Referrals and coordination with specialty clinicians.
• Nutrition and behavioral-health support.
• Patient Gateway and telephone-based care coordination.

Fitness in the City: The clinic describes free nutrition counseling and physical-activity resources for eligible pediatric patients ages 5–18.

Healthy Lifestyles Clinic: An eight-week family-focused program described by Brookside teaches children and parents about healthier daily habits. Call Pediatrics to ask about current referrals and participation.

Brookside Dental Clinic: Services, Hours & Appointments

The Brookside Dental Department provides dental care for children and adults. In addition to preventive dentistry, it lists restorative services and specialty treatment.

Dental Services

• Regular dental examinations.
• Professional cleanings.
• Dental fillings.
• Cosmetic dentistry.
• Dentures.
• Endodontic care.
• Orthodontic services.
• Assessment of urgent dental concerns.

The dental department welcomes emergency and walk-in inquiries, but immediate treatment and appointment availability are not guaranteed. Call before traveling whenever possible.

Dental Department Hours

WIC, Nutrition & Family Support

The Jamaica Plain/Brighton WIC Program has a main clinic location inside Brookside Community Health Center. WIC supports eligible pregnant and postpartum people, infants and children under age five through nutrition benefits, food guidance and related support.

WIC Hours Published by Massachusetts

WIC hours are different from Brookside’s general clinic hours. WIC may also offer appointments through other program sites in Brighton and Roslindale.

How to Apply or Request WIC Services

1. Check whether you are pregnant, postpartum, breastfeeding or caring for a potentially eligible infant or child under five.
2. Contact Brookside WIC at 617-983-6086.
3. Ask about income eligibility, residency and required documents for your household.
4. Arrange an appointment or follow the Massachusetts WIC application instructions.
5. Follow the program’s instructions for eligibility review, nutrition benefits and future visits.

Insurance, Medicaid, Financial Assistance & Medical Bills

Brookside’s mission is to provide healthcare regardless of ability to pay. However, this does not mean all medical, dental or specialty services are automatically free.

Insurance participation, copays, deductibles and financial-assistance eligibility must be assessed for the specific patient and service.

Before the Appointment

• Ask whether the specific department is in your health plan’s network.
• Confirm whether your MassHealth or other insurance coverage is accepted for the requested service.
• Ask whether a primary-care referral or authorization is required.
• Explain if you have no insurance or are concerned about affordability.
• Request financial-counseling information or an estimate of expected charges.

Useful Billing Contacts

Mass General Brigham offers cost-estimate tools for certain services. Patient Gateway can also support billing and account management.

Patient Gateway: Appointments, Messages & Test Results

Mass General Brigham’s Patient Gateway is the official patient portal for supported online healthcare tasks. Some requests still require direct contact with the clinic.

How to Use Patient Gateway

What to Bring to Your Appointment

Prepare the items relevant to your visit so check-in and clinical discussions are easier.

• Photo identification if requested.
• Current health insurance card or available coverage information.
• Appointment confirmation and department name.
• List of medications, supplements and known allergies.
• Relevant prior medical or dental records, if requested.
• Referral or authorization when required.
• Questions about symptoms, treatment or follow-up.
• Interpreter or accessibility accommodation requests made ahead of time.

For a child’s visit, ask whether a parent or legal guardian must attend and whether vaccination or prior pediatric records are needed.

For laboratory testing, dental procedures or specialist visits, do not assume fasting or other preparation is necessary unless your clinical team specifically instructs you.

Brookside Community Health Center Parking, Transit & Map

Brookside Community Health Center
3297 Washington Street
Jamaica Plain, Boston, MA 02130
Phone: 617-522-4700

Parking

Brookside lists free on-site parking and unmetered street-parking options. The Massachusetts WIC location listing cautions that parking in the health center’s lot is limited.

Arrive early if driving to a morning appointment and allow time to find an available legal parking space.

Public Transportation

The clinic identifies the MBTA Orange Line Green Street station and Bus Route 42 as public-transit options.

Check the MBTA’s current route and service notices for your travel date. Nearby stops and schedules can change because of construction or service adjustments.

Accessibility & Bicycle Storage

The Massachusetts WIC listing identifies this location as wheelchair accessible. Brookside also publishes bicycle-storage availability to the right of its main entrance.

Personal electric devices such as e-bikes and e-scooters are not permitted inside clinic buildings under the published facility policy. Mobility-assistance devices such as motorized wheelchairs remain welcome.

Quick Decision Guide for Patients

Official Brookside Patient Resources

Independent visitor information; not an official medical provider website. This guide does not replace personalized clinical advice, diagnosis or treatment. Information reviewed October 19, 2026.