Start Community Health Center: Services & Hours

All Five START Community Health Center Locations

Choosing the correct clinic is the most important step. Each location has its own telephone number and operating hours.

Important: Other START Offices Are Not the Same as a Medical Clinic

START Corporation provides additional community services in Houma and other Louisiana locations. Some share nearby street addresses, but they are not interchangeable with a primary-care appointment.

Healthcare Services Available at START

START combines medical, behavioral-health and support programs. Some services are available across the clinic network, while others are limited to particular locations or provider schedules.

For an example of how another federally qualified health center coordinates primary care, dental treatment, counseling and income-based fees, see the ParkTree Community Health Center services guide. ParkTree operates in California and is not affiliated with START.

How to Schedule an Appointment

START’s federal public-health directory listings identify appointments as required. Call the appropriate clinic before visiting, particularly for new-patient care, specialized treatment or testing.

What to Bring to Your First Visit

The official START patient checklist identifies several items that help the clinic register new patients and coordinate care.

If a document is unavailable, contact the clinic rather than automatically missing your appointment. Staff can explain the required documentation and whether alternatives are acceptable.

Transferring From Another Doctor

1. Tell START that you currently receive care elsewhere.
2. Provide the former doctor’s office name and telephone number.
3. Ask about the authorization needed to request records.
4. Complete the approved release-of-information form if required.
5. Confirm who will follow up on the transfer.
6. Bring important medication information to the first appointment even if records are still being transferred.

START says its staff can help arrange transfer of previous medical records and coordinate follow-up with the former healthcare provider.

Insurance, Medicaid, Medicare & Sliding-Fee Discounts

START Community Health Centers accept Medicaid, Medicare, participating private insurance and uninsured patients. The organization publishes a 2026 sliding-scale discount table and provides help applying for coverage.

How the Sliding-Fee Process Works

For a comparison of patient financial-assistance processes at another nonprofit health center, our Community Health Alliance Wells Avenue insurance and sliding-fee guide covers Nevada’s separate healthcare system.

START Pharmacy: Locations, Hours & Prescription Rules

START operates pharmacies associated with its healthcare network. The official pharmacy page identifies locations in Houma and Covington.

Published Pharmacy Hours

Prescription Delivery and Restrictions

START states that pharmacy courier services can deliver prescriptions to patients across its clinic service areas, potentially on the same day or the following day.

Important restriction: START Pharmacy generally fills prescriptions written through START Corporation. It does not ordinarily accept prescriptions from unrelated outside providers unless the prescription is connected to a referral made by a START clinician.

How to Request a Prescription

1. Confirm that you are an eligible START patient.
2. Ask your START clinician about the prescription or refill needed.
3. Contact the Houma or Covington pharmacy.
4. Check medication availability, insurance and patient costs.
5. Ask whether courier delivery is available to your location.
6. Confirm the pickup or delivery arrangements before relying on a specific date.

HIV Care, STI Testing, PrEP & Hepatitis Services

START offers HIV-related healthcare and prevention services through its Louisiana clinic network. Services can include medical evaluation, laboratory testing, medication management, case management and ongoing treatment.

Questions to Ask When Booking

• Which nearby clinic provides the specific testing or treatment?
• Is an appointment required?
• Will the consultation or laboratory test be covered by your insurance?
• Can a sliding-fee discount apply?
• Is the service confidential, and how are results delivered?
• Do you need a referral for specialized care?
• How will prescriptions and follow-up appointments be handled?

Dental Care at the Houma Clinic

START specifically identifies Houma as the location offering dental care in its main clinic network.

Published dental services include examinations, cleanings, fillings and extractions. Treatment depends on the patient’s needs, dental provider availability and eligibility.

How to Arrange a Dental Visit

1. Call the Houma clinic at 985-333-2020.
2. Ask for the dental department and confirm that appointments are available.
3. Explain whether you need a checkup, cleaning, tooth assessment or other dental service.
4. Ask about eligibility for new dental patients.
5. Confirm dental insurance or sliding-fee options.
6. Ask whether a separate examination is needed before a procedure can be scheduled.
7. Confirm the arrival location, time and any required documents.

If you want to understand how another community health center organizes medical and dental appointments, the San Fernando Community Health Center patient-services guide provides a separate California comparison.

Behavioral Health & Crisis Services

START provides behavioral-health assessment, counseling, psychiatric evaluations, medication management and community-based support.

Behavioral-health services may be coordinated with primary care or scheduled with an appropriate licensed clinician.

Specialized Crisis Contact in Houma

The organization also describes Certified Community Behavioral Health Clinic (CCBHC) services such as coordinated outpatient treatment, crisis response, case management and recovery support.

Transportation Help & Accessibility

START states that transportation may be available for patients traveling to or from a clinic within approximately a 15-minute radius.

Request Transportation in Five Steps

1. Call your START clinic before the appointment.
2. Explain that you need help getting to the location.
3. Provide your general pickup area and appointment details through the approved staff process.
4. Ask whether the 15-minute service-area rule applies to you.
5. Confirm pickup time, return transportation and any costs or restrictions.

Other Accessibility Questions

• Is step-free access available at my assigned clinic?
• Where is the accessible entrance?
• Can I request language or interpretation assistance?
• Can a caregiver accompany the patient?
• What help is available for patients who have difficulty completing forms?
• Are remote or alternative appointment arrangements available for my service?

Medical Records, Referrals & Follow-Up Care

START’s Health Information Management contact is listed at 106 School Street, Houma, LA 70360.

Medical records email: records@startcorp.org

Request or Transfer Records

For an example of another health center with patient-portal access and detailed medical-record instructions, read our Manet Community Health Center medical-records guide. Manet operates separately in Massachusetts.

Map & Directions to the Houma Clinic

The principal START Community Health Center location is on Civic Center Boulevard in Houma, Louisiana.

Before Driving

1. Enter 235 Civic Center Boulevard, Houma, LA 70360 into your preferred navigation app.
2. Check your appointment confirmation for the correct department.
3. Allow time for registration and local traffic.
4. Ask staff about accessible arrival instructions if required.
5. Do not substitute START corporate-office or Magnolia Street addresses for a Civic Center Boulevard appointment.

Choose the Right Service Before Calling

Official START Resources & Patient Actions

Use these first-party sources for appointment arrangements, patient forms, financial assistance, clinic services and pharmacy questions.

• START Community Health Center Services and Patient Forms
• Official Clinic Addresses, Telephone Numbers and Hours
• START Pharmacy Locations, Hours and Prescription Rules
• HIV Treatment, PrEP, Case Management and Support
• Behavioral Health Programs and Patient Intake Forms
• START Services in Houma
• START Services in New Orleans
• Louisiana Department of Health: Houma Clinic Listing
• CDC Prevention Services Directory: Houma Clinic

Independent patient-information guide reviewed October 27, 2026. Community-center.org is not operated by START Corporation and does not schedule medical appointments, access patient records or provide clinical treatment. Confirm appointments, insurance, fees and service availability directly with START. Call 911 for emergencies.