Unicare Community Health Center: Services & Hours

Southern California · Patient Services & Clinic Directory

Find Unicare Care: Clinic Hours, Appointments & Low-Cost Services

Unicare Community Health Center (UCHC) is a nonprofit Federally Qualified Health Center serving communities across Los Angeles, Riverside and San Bernardino counties in California. Its clinics provide primary care, pediatrics, women’s health, dental care, optometry, behavioral health and other services.

Unicare offers care to patients with insurance and those without coverage. Services, appointment availability, specialties and office hours depend on the individual clinic.

OrganizationUnicare CHCNonprofit health centers
Main AreaSouthern CaliforniaMultiple counties
SchedulingAppointment NeededCall the clinic directly
Payment HelpSliding FeeIncome and family-size based
Medical emergencies: Call 911 or go to an emergency department. Unicare outpatient clinics are not a substitute for emergency medical care.

Official clinic information reviewed October 22, 2026. Always confirm holiday hours, appointments and insurance participation with your selected branch.

What Do You Need? Choose the Right Path

Appointment See a Doctor

Choose a location providing your service, then call its direct number to schedule an appointment.

Coverage Insurance Questions

Ask whether the clinic accepts your specific Medi-Cal, Medicare, HMO or commercial plan.

No Insurance Sliding-Fee Help

Request a discount screening based on household size and income.

Existing Patient Medical Records

Call the medical records department or use the approved records authorization process.

Virtual Visit Telehealth

Ask whether your health concern can be addressed in a scheduled video or phone visit.

New Patient Registration Forms

Prepare registration, medical history, insurance and other required forms before your first visit.

Important: Unicare’s official contact page says appointments are scheduled in advance. Non-emergency walk-ins are not routinely accepted unless a slot is available due to an opening or missed appointment.

Medical & Health Services Offered

Unicare’s service network covers common outpatient healthcare needs. Not every service is offered at every branch.

Primary Care & Family Medicine

Routine checkups, preventive care, treatment of common illnesses and injuries, referrals and management of long-term medical conditions.

Pediatric Care

Care for infants, children and adolescents, including preventive visits, health assessments and age-appropriate medical follow-up.

Women’s Health & OB/GYN

Well-woman visits, preventive screenings, reproductive healthcare and prenatal care, depending on the clinic.

Dental Services

Dental assessment and treatment services for children, adults and pregnant patients at participating dental clinics.

Optometry

Eye health evaluations and vision services at selected sites. Confirm which location currently provides eye care.

Behavioral Health

Individual counseling, child and adolescent counseling, substance-use-related support, referrals and care navigation.

Telehealth

Selected visits can take place through a phone or video connection when the clinician determines virtual care is appropriate.

Health Education

Health information, counseling and supportive education to help patients manage their health and preventive care needs.

Common Primary Care Tests & Screenings

The official medical services page lists in-office testing options such as:

  • Hemoglobin A1C testing
  • Blood glucose testing
  • Urinalysis
  • Electrocardiogram (EKG)
  • COVID-19 testing, where available
  • Vision and hearing screening
  • Breast, cervical and colorectal cancer screening services or referrals

Unicare also lists ongoing care for diabetes, asthma, high blood pressure and other chronic health conditions.

Before visiting for a specific test: Ask whether the test is performed at that branch, whether a clinician’s order or appointment is needed, and whether there are preparation requirements or separate laboratory charges.

Unicare Community Health Center Locations & Hours

Unicare operates multiple Southern California locations. The clinic directory below includes verified branch hours and phone numbers for selected locations, followed by additional centers listed by the organization.

Los Angeles County

Clinic & AddressPhonePublished Hours
Pomona
1501 E Holt Ave, Ste A
Pomona, CA 91767
909-623-3600 Mon–Fri
9 AM–5 PM
Sat–Sun closed
Los Angeles – Alvarado
741 S Alvarado St
Los Angeles, CA 90057
213-413-6666 Mon–Fri
9 AM–5 PM
Sat–Sun closed
Los Angeles – Vernon
985 W Vernon Ave
Los Angeles, CA 90037
323-234-6300 Mon–Fri
9 AM–5 PM
Lunch 1–2 PM
Weekends closed

Other listed Los Angeles County sites include Lincoln Heights at 2409 N Broadway, Los Angeles, CA 90031 (323-225-8038), Huntington Park at 3203 E Florence Ave, Huntington Park, CA 90255, and Pacoima at 13563 Van Nuys Blvd, Pacoima, CA 91331.

Riverside County

Clinic & AddressPhonePublished Hours
Riverside
5549 Van Buren Blvd
Riverside, CA 92503
951-324-5901 Mon–Fri 9 AM–6 PM
Sat 9 AM–3 PM
Sun closed
Corona
107 N McKinley St
Corona, CA 92879
951-358-0141 Mon–Fri 9 AM–5 PM
Weekends closed
Moreno Valley
24853 Alessandro Blvd, #4
Moreno Valley, CA 92553
951-571-8518 Confirm with clinic
Riverside location detail: Unicare also lists 5537 Van Buren Blvd within its Riverside area directory, and has announced expansion of dental and behavioral health services in the same plaza. Confirm the precise building and suite when scheduling these services.

San Bernardino County

Clinic & AddressPhonePublished Hours
Ontario Headquarters
437 N Euclid Ave
Ontario, CA 91762
909-988-2555 Mon–Fri 9 AM–5 PM
Weekends closed
Ontario – Walnut
1151 E Walnut St
Ontario, CA 91761
909-467-1425 Mon–Fri 9 AM–5 PM
Weekends closed
Colton
308 N La Cadena Dr
Colton, CA 92324
909-321-4700 Mon–Fri 9 AM–5 PM
Weekends closed
San Bernardino – Mt Vernon
570 S Mt Vernon Ave, Ste G
San Bernardino, CA 92410
909-884-6700 Confirm exact service hours
San Bernardino – Highland
184 / 190 E Highland Ave
San Bernardino, CA 92404
909-882-4788 Confirm building and appointment hours
Apple Valley
15863 Kasota Rd
Apple Valley, CA 92307
760-946-1100 Mon–Fri 9 AM–6 PM in community-service listing; confirm with clinic

Other Unicare locations listed in San Bernardino County include:

  • Fontana: 16127 Foothill Blvd, Fontana, CA 92335.
  • Fontana: 17500 Foothill Blvd, Suite A-2, Fontana, CA 92335.
  • Hesperia: 11919 Hesperia Rd, Hesperia, CA 92345.
  • Ontario: 123 W E St, Ontario, CA 91762; the published phone is 909-988-2555, with weekday hours of 9 AM–5 PM.
Why some hours are not listed: The organization operates multiple nearby buildings and service-specific clinics. Some older provider directories conflict with current clinic information, and several facilities have expanded. For these locations, the exact schedule should be confirmed by phone instead of relying on an unverified generic 9-to-5 schedule.

For a branch not fully detailed above, use the official Unicare location finder to identify its current specialty, phone number and office hours.

Which Clinic Offers Your Service?

Use this quick comparison before booking.

LocationOfficially Listed Services
PomonaPrimary care, dental, optometry, behavioral/social services, women’s health, pediatrics
Los Angeles – AlvaradoPrimary care, dental, behavioral/social services, women’s health, pediatrics
Los Angeles – VernonPrimary care, behavioral health, women’s health, pediatrics
Riverside – Van BurenPrimary care, dental, behavioral/social services, women’s health, pediatrics
CoronaPrimary care, behavioral/social services, women’s health, pediatrics
ColtonPrimary care, dental, optometry, behavioral/social services, women’s health, pediatrics
Ontario – EuclidPrimary care and pediatrics
Ontario – WalnutPrimary care, behavioral/social services, women’s health, pediatrics

Availability of individual clinicians, dental appointments and specialty services can change. Ask the clinic whether it accepts new patients for your specific service.

How to Make a Unicare Appointment

Unicare states that patients should schedule appointments rather than rely on walk-in availability.

  1. Choose the nearest suitable clinic. Use the county and specialty tables above.
  2. Call its direct phone number. Tell the receptionist whether you are a new or existing patient.
  3. Describe the appointment category. Examples include primary care, a children’s visit, dental care, behavioral health, prenatal care or a follow-up.
  4. Confirm insurance or self-pay status. Provide the exact insurance plan name and medical group when applicable.
  5. Ask about preparation. Confirm forms, arrival time, medical records, test instructions and copay expectations.
  6. Record the appointment details. Save the clinic address, date, time, provider and cancellation instructions.

What to Bring

New Patients
  • Photo identification, if available
  • Insurance or Medi-Cal card, if insured
  • Medication and allergy list
  • Relevant medical history
  • Prior provider records or referral, if requested
  • Completed registration forms
Parents & Caregivers
  • Child’s medical or immunization history
  • Parent or legal guardian information
  • Insurance details
  • Medication and allergy information
  • School or healthcare forms needing completion
  • Custody or authorization paperwork if required

If you cannot locate all documents, call the clinic rather than assuming your appointment must be canceled. Staff can explain what is essential.

New Patient Forms: Save Time at Check-In

Unicare publishes downloadable patient registration and health-history forms. Completing the applicable forms before arriving may reduce check-in delays.

Forms You May Need

FormWhen It Is Used
Adult New Patient PacketAdult registration, personal details and health history
Patient Registration FormDemographics, contact details, emergency contact and coverage information
Sliding Fee ApplicationRequesting discounted charges based on income and family size
Self-Attestation of IncomeAdditional financial documentation when applicable
Child Health HistoryPediatric appointments for children from birth through age 11
Adolescent Health HistoryPatient history for ages 12–20
Vaccination Screening ChecklistPre-vaccination review where requested by the care team
Medical Records Release AuthorizationRequesting or transferring protected medical information

Practical Form-Filling Steps

  1. Identify whether the appointment is for an adult, child or adolescent.
  2. Open the official Patient Resources page.
  3. Download only the applicable registration and history forms.
  4. Complete legal name, date of birth, contact information and emergency details accurately.
  5. Include the requested medication, allergy and medical-history information.
  6. Ask the clinic whether to bring completed paper forms or submit through an approved secure method.
Privacy: Do not email Social Security numbers, medical records or completed patient forms to community-center.org. Use Unicare’s approved submission or patient communication channels.

Insurance Accepted & Sliding-Fee Discount

Unicare’s insurance page lists Medi-Cal, Medicare, multiple managed-care plans, HMOs and commercial insurance programs. Acceptance depends on the specific product, physician assignment and participating clinic.

Commonly Listed Coverage Types

Medi-Cal

State Medi-Cal coverage and selected Medi-Cal managed-care plans.

Medicare

Medicare and selected Medicare Advantage/dual-eligible plans.

Commercial Insurance

Selected employer or individual insurance plans, subject to network participation.

Insurers and plans appearing on the official list include Anthem Blue Cross, Blue Shield, Health Net, Molina, Inland Empire Health Plan, LA Care, Aetna, Cigna, UnitedHealthcare and others. That list is not proof that every product or provider is in network.

No Insurance? How Sliding-Fee Assistance Works

Unicare says it serves patients regardless of ability to pay and offers a Sliding Fee Discount Program for eligible essential primary care, dental, optometry and behavioral health services.

Eligibility is based on household size and annual income, using federal poverty guidelines. A discount does not necessarily mean every service is free.

Documents Used for Income Verification

Unicare’s published sliding-fee application includes the following examples:

  • Previous-year federal tax return
  • Recent payroll check stubs
  • Proof of Social Security or other benefits
  • Employer letter
  • Self-attestation of income, when accepted
  • Other documentation approved by staff

How to Apply for a Sliding-Fee Discount

  1. Call the clinic and say you want to apply for sliding-fee assistance.
  2. Ask which income verification documents are currently accepted.
  3. Prepare household size and annual gross income information.
  4. Complete the Sliding Fee Discount application.
  5. Submit through the clinic’s approved process and confirm the discount level before treatment or billing.
Billing tip: Ask for a cost estimate and whether outside laboratory work, specialty referrals, procedures or medications are billed separately. The final cost may differ from the office visit charge.

Telehealth: How a Virtual Visit Works

Unicare offers selected video and telephone visits for patients whose healthcare needs can be handled remotely.

You Will Generally Need

A smartphone, tablet or computer with working video/audio capabilities, a suitable internet connection and a private space.

Published Cost Policy

Unicare states that telehealth does not add a separate fee compared with an equivalent in-person visit. Normal insurance coverage and patient charges may still apply.

How to Schedule Telehealth

  1. Call your Unicare clinic and request a telehealth appointment.
  2. Ask whether your visit reason is appropriate for a virtual consultation.
  3. Provide the mobile number required to receive the appointment link.
  4. On appointment day, open the link sent by text.
  5. Join from a quiet private place with reliable connectivity.

The official telehealth instructions say patients do not need to create an additional account for the visit link. A clinician may recommend in-person examination or testing when appropriate.

Patient Portal, Results & Medical Records

Unicare’s adult new-patient packet identifies Healow as its patient portal system.

According to the registration information, registered patients may be able to:

  • Review certain laboratory results
  • View a medical summary
  • See medication information
  • Review portions of treatment and visit history
  • Update selected contact information
Portal limitation: Unicare’s published patient packet says Healow portal communications are not accepted for appointment requests, medication or prescription-refill requests, advice on treating a new medical problem, or requests for controlled medications. Call the clinic for those needs.

Medical Records Requests

Unicare Medical Records Department

Phone: 909-588-6921

Email: MedicalRecords@unicarechc.org

For record transfers or copies, use Unicare’s Authorization for Release of Protected Health Information and confirm submission requirements directly with the records department.

Do not send completed medical authorizations or private medical information to an unrelated guide website.

After-Hours Questions & Medical Emergencies

Unicare’s clinic pages state that patients may call their individual location number during or after regular office hours to be connected with licensed professionals.

For Existing Patient Questions

Call your normal clinic number and follow the after-hours instructions. Explain your concern and ask about the appropriate appointment or callback process.

For Routine Scheduling

Contact your chosen clinic during business hours. After-hours clinical phone access does not mean an office is open for in-person visits.

Emergency care: For a potentially life-threatening medical emergency, call 911 or go to an emergency department. Do not wait for a patient portal response or routine clinic appointment.

Clinic Maps & Travel Planning

Use the address of the exact Unicare location where your appointment is booked. Several cities have more than one office, and dental or behavioral health services may operate from a different suite.

Pomona

1501 E Holt Ave, Pomona, CA 91767

Directions to Pomona
Ontario Headquarters

437 N Euclid Ave, Ontario, CA 91762

Directions to Ontario
Riverside

5549 Van Buren Blvd, Riverside, CA 92503

Directions to Riverside

Ontario Headquarters Map

Before driving: Confirm the office building, suite, parking entrance, transportation accessibility, interpreter availability and any early check-in requirement with your clinic. Do not assume identical facilities or amenities at every location.

Common Mistakes to Avoid

Going Without an Appointment

Unicare generally schedules outpatient visits in advance. Walk-in capacity is not guaranteed.

Using the Wrong Address

Ontario, Riverside, Fontana and San Bernardino have multiple listed locations or nearby buildings.

Assuming All Clinics Offer Dental Care

Some branches focus on primary care and pediatrics. Check specialty availability before traveling.

Assuming Insurance Is Automatically Accepted

Ask about your specific plan, network, medical group and provider assignment.

Using Healow for Unsupported Requests

Call the clinic for scheduling, refills and questions requiring clinical evaluation.

Not Applying for Financial Help

Uninsured and income-eligible patients can ask about sliding-fee discounts before paying.

Related Community Health Center Guides

For comparisons of patient access, appointments, reduced-fee care and services at other community health centers, these additional published guides may help.

Frequently Asked Questions

What is Unicare Community Health Center?

Unicare Community Health Center is a nonprofit Federally Qualified Health Center operating outpatient clinics in Southern California. Its services include primary care, pediatrics, dental care, optometry, women’s health, behavioral health and other supportive healthcare services.

Where are Unicare Community Health Center locations?

Unicare operates clinics across Los Angeles, Riverside and San Bernardino counties, including Pomona, Los Angeles, Riverside, Corona, Moreno Valley, Ontario, Colton, Fontana, San Bernardino, Hesperia and Apple Valley. Use the specific branch address for your appointment.

What are Unicare Community Health Center hours?

Hours vary by location. Several branches list Monday through Friday 9 AM–5 PM. The Riverside clinic at 5549 Van Buren Blvd lists Monday through Friday 9 AM–6 PM and Saturday 9 AM–3 PM. Confirm the exact hours with your branch.

Does Unicare accept Medi-Cal and Medicare?

Yes. Unicare lists Medi-Cal, Medicare and several managed-care, HMO and commercial insurance options. Acceptance of an individual plan depends on the specific insurance product, provider and location.

Can uninsured patients receive care at Unicare?

Yes. Unicare says it serves patients regardless of ability to pay. Eligible patients may qualify for sliding-fee discounts based on household size and income for covered services.

Do I need an appointment at Unicare Community Health Center?

Yes. Unicare’s official contact guidance states that appointments are scheduled in advance. Non-emergency walk-ins are generally not accepted unless a time becomes available or an appointment is missed.

Does Unicare Community Health Center provide dental care?

Yes. Dental services are offered at selected Unicare sites, including published listings for Pomona, Los Angeles Alvarado, Riverside and Colton. Check the exact location because not every clinic offers dental appointments.

Does Unicare offer telehealth visits?

Yes. Eligible patients can schedule selected video or phone appointments. The clinic determines whether a virtual visit is suitable and sends instructions for connecting. Standard insurance or patient charges may still apply.

How can I obtain my medical records from Unicare?

Contact the Unicare Medical Records Department at 909-588-6921 or MedicalRecords@unicarechc.org. The official Patient Resources page provides a protected-health-information release authorization form.

What should I bring to my first Unicare appointment?

Bring photo identification if available, insurance information if insured, your medication and allergy list, relevant medical history and any completed registration forms. Patients requesting sliding-fee assistance should ask what income and household documents are needed.

Official Unicare Patient Resources

Once you have identified your clinic and the service needed, use these official sources to complete your appointment, check coverage, obtain forms or confirm current hours.