Find PCC Community Wellness Center Care, Hours & Appointments
PCC Community Wellness Center is a federally qualified health center network serving patients in Chicago and surrounding communities, including Oak Park and Melrose Park, Illinois. It provides primary healthcare, children’s services, women’s and prenatal care, mental health services, dental treatment, wellness programs and other healthcare services.
PCC operates multiple locations. Clinic hours, available services, addresses and telephone numbers differ by location. This guide helps you select the appropriate clinic and prepare for your appointment without searching through several separate pages.
Information reviewed October 21, 2026. If you have a life-threatening emergency, call 911 rather than waiting for a clinic appointment.
Which PCC Community Wellness Center Should You Visit?
Start with the type of care you need. PCC has regular primary care clinics, specialized dental services and walk-in care for medical problems that are not emergencies.
| Your Need | Where to Start |
|---|---|
| Routine checkup or chronic condition | Choose a PCC primary care or family health location. |
| Child or teen appointment | Choose a clinic offering pediatric or family medicine services. |
| Pregnancy or women’s healthcare | Request a clinic offering women’s and prenatal services. |
| Counseling or mental health | Ask about PCC behavioral healthcare, in person or virtual where available. |
| Dental treatment | Contact PCC Austin Dental & Specialty Care Center. |
| Minor illness or injury without an appointment | Consider a PCC Walk-In Wellness Center or its Melrose Park walk-in service. |
| Medication or substance use recovery support | Ask PCC about Assisted Recovery Care services and referral eligibility. |
| No insurance or difficulty paying | Ask for sliding-fee eligibility and a financial counselor. |
PCC Community Wellness Center Locations & Hours
These are selected, officially published PCC locations. Hours are local Illinois time. Holiday closures, staffing changes and certain third-Wednesday schedules may differ.
14 Lake Street, Oak Park, IL 60302
Phone: 708-383-0113
Hours: Monday–Thursday 8 AM–8 PM; Friday 8 AM–5 PM; Saturday 8 AM–noon; Sunday closed.
Third Wednesday opens at 9:30 AM according to the location’s official page. Metered street parking is available.
Official location details5461 West Lake Street, Chicago, IL 60644
Phone: 773-378-3347
Hours: Monday 8 AM–8 PM; Tuesday 9 AM–8 PM; Wednesday–Thursday 8 AM–8 PM; Friday 8 AM–5 PM; Saturday 8 AM–noon; Sunday closed.
Third Wednesday begins at 9 AM. Parking lot available.
Official location details5359 West Fullerton Avenue, Chicago, IL 60639
Phone: 773-836-2785
Hours: Monday–Thursday 8 AM–8 PM; Friday 8 AM–5 PM; Saturday 8 AM–noon; Sunday closed.
Third Wednesday begins at 9 AM. Adjacent parking lot and street parking available.
Official location details1111 Superior Street, Suite 101, Melrose Park, IL 60160
Phone: 708-406-3040
Hours: Monday–Thursday 8 AM–9 PM; Friday 8 AM–7 PM; Saturday 9 AM–1 PM; Sunday closed.
Third Wednesday begins at 9 AM. Walk-in care advertised. Parking is available in Lots B and C.
Official location details2434 West Division Street, Chicago, IL 60622
Phone: 773-584-4178
Hours: Monday–Friday 8 AM–5 PM; Saturday and Sunday closed.
Street parking is available nearby, with designated accessible parking behind the building.
Official location details5801 West Corcoran Place, Chicago, IL 60644
Phone: 708-383-2444
Hours: Monday–Thursday 8 AM–6:30 PM; Friday 8 AM–5 PM; weekends closed.
Located on PCC’s Austin Campus. Street parking available.
Official location detailsMedical, Dental & Wellness Services
Routine preventive visits, screenings, evaluation of new symptoms and ongoing care for chronic conditions such as diabetes and high blood pressure.
Well-child appointments, development checks, vaccinations, school physicals, sports physicals and adolescent healthcare.
Women’s healthcare, family planning, pregnancy-related care and prenatal services at participating locations.
Individual counseling, mental health assessments and integrated behavioral health services, including scheduled virtual visits where available.
Dental examinations, diagnostic imaging, prevention, fluoride treatment, sealants, fillings, periodontal procedures and other dental treatment.
Selected specialty services and referrals, including physical therapy and other services available on the Austin Campus.
Support for patients needing substance use recovery services. Ask PCC about eligibility, available programs and scheduling.
PCC operates birth-center services. Eligibility, prenatal coordination and care options require a separate discussion with the appropriate PCC team.
Movement classes, nutrition education, healthy-food support and wellness initiatives. PCC advertises free movement classes, with participation details varying by program.
PCC Walk-In Wellness Center: Hours & Locations
If you need treatment for a minor illness or injury and do not have a scheduled appointment, PCC operates a Walk-In Wellness Center at its Austin Campus.
5425 West Lake Street, Chicago, IL 60644
Telephone: 708-406-3929
Monday–Friday: 9 AM–9 PM
Saturday–Sunday: 9 AM–7 PM
Parking lot available. Walk-in care is provided for conditions that do not require emergency department treatment.
Common reasons to request an evaluation include cold or flu symptoms, sore throats, earaches, rashes, minor cuts, mild sprains, back pain and other non-emergency complaints. Clinicians determine appropriate assessment and treatment.
The Melrose Park clinic at 1111 Superior Street also advertises walk-in care with extended hours. Call 708-406-3040 to confirm the relevant service and check-in arrangements.
Dental Clinic: Address, Hours & Appointments
For dental treatment, PCC lists its Austin Dental & Specialty Care Center at the Austin Campus.
| Address | 5425 West Lake Street, Chicago, IL 60644 |
|---|---|
| Dental telephone | 773-413-1920 |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8:30 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–4 PM |
| Saturday & Sunday | Closed |
| Parking | On-site parking lot available |
Dental care includes examinations and diagnostics, preventive services, fillings, periodontal treatment and selected oral surgery services. Discuss treatment availability, fees and insurance with the dental office before scheduling.
Insurance, Medicaid & Sliding-Fee Discounts
PCC is a federally qualified health center. It accepts Medicaid and many private insurance plans, while also offering discounted care for qualifying patients with limited or no insurance.
| Payment Situation | What You Need to Know |
|---|---|
| Medicaid | PCC lists participating plans including Aetna Better Health, Blue Cross Community, CountyCare, Meridian, Molina and other Medicaid products. Confirm the precise plan and service. |
| Private Insurance | PCC lists several commercial carriers, including Aetna, BCBS, Cigna, UHC and others. In-network status can differ by provider and service. |
| Dental Insurance | Dental insurance networks are different from medical insurance networks. PCC lists Medicaid and selected commercial dental insurers. |
| Uninsured Patients | Ask about PCC’s income-based sliding-fee discount program rather than assuming full-price payment is required. |
| Payment Methods | PCC lists cash, debit cards and major credit cards, including American Express, Discover, Mastercard and Visa. |
Documents for Sliding-Fee Eligibility
PCC asks applicants to document identity, annual income and family size. Income documentation is reviewed periodically, including every 12 months for the program.
- Proof of identity.
- Information about household or family size.
- Recent pay stubs covering the last 30 days, if employed.
- Most recent tax return, W-2 or 1099, where applicable.
- Social Security, SSI or SSDI documentation if relevant.
- Unemployment benefit documentation if relevant.
- Employer income letter for cash earnings, where applicable.
- Notarized self-attestation of no income, where applicable.
These are examples PCC publishes; your financial counselor can confirm which documents apply to your situation. Do not email sensitive financial or medical documents to unrelated websites.
How to Schedule a PCC Appointment
Choose primary care, pediatrics, women’s health, dental, counseling, specialty care or walk-in care.
Use the PCC location directory to confirm the service, address, clinic hours and parking.
Visit the official appointment page or call the PCC central scheduling number at 773-295-3500.
New patients can browse online appointment availability for participating services and sites. Existing patients can follow the MyPCC portal instructions when eligible.
Check the date, time, clinic address, provider, insurance details and whether the visit is in person or virtual.
Bring requested ID, insurance information, medication list and relevant records. Follow any instructions about forms or arriving early.
Before Your First Visit: Practical Checklist
- Exact address: PCC has several clinics with similar names. Check the location shown on your confirmation.
- Insurance: Bring your insurance card and ask if the provider is in network.
- New patient: Prepare your current medications, allergies, previous diagnoses and relevant medical records.
- Child appointment: Bring vaccination records and school or sports forms when applicable.
- Prenatal visit: Ask whether previous pregnancy records or laboratory results should be brought.
- Dental appointment: Verify your dental insurance separately and ask whether a referral or prior records are needed.
- Sliding-fee request: Prepare identification and applicable family-income information.
- Language needs: Ask about language support when scheduling. PCC identifies English and Spanish behavioral health services.
- Transportation: Confirm parking, public transit options and accessible entry at the exact clinic.
- Weekend or holiday: Check the specific location’s hours, because they vary across the network.
Contact Information & Patient Support
| Department | Contact |
|---|---|
| Central Appointments | 773-295-3500 |
| Lake Street / Main Contact | 708-383-0113 |
| Billing & Insurance | 708-383-0113 |
| Financial Counseling Email | fincounselors@pccwellness.org |
| General Information | info@pccwellness.org |
| Patient Safety Concerns | patientsafety@pccwellness.org |
For provider-specific questions, appointment rescheduling or test results, contact your clinic through the official channel rather than sending private health information to a general guide website.
Related Community Health Center Guides
Other community health center guides may help when you are comparing healthcare access, appointment preparation and services in different U.S. cities.
Frequently Asked Questions
1. What is PCC Community Wellness Center?
PCC Community Wellness Center is a federally qualified health center network serving Chicago and surrounding Illinois communities. Its services include primary care, pediatrics, women’s health, behavioral healthcare, dental treatment and additional wellness services.
2. Where is PCC Community Wellness Center located?
PCC has multiple clinics in Chicago, Oak Park and Melrose Park. One location is PCC Lake Street Family Health Center at 14 Lake Street, Oak Park, IL 60302. Patients should select the exact clinic offering their required service.
3. What are PCC Community Wellness Center’s hours?
Hours vary by location. PCC Lake Street Family Health Center generally operates Monday through Thursday 8 AM–8 PM, Friday 8 AM–5 PM and Saturday 8 AM–noon, with Sunday closed. Its third-Wednesday opening is 9:30 AM. Other PCC clinics follow different schedules.
4. How do I book an appointment at PCC?
Call 773-295-3500 or visit pccwellness.org/schedule-an-appointment/. Select your preferred clinic and service, review available appointments and follow the official scheduling instructions.
5. Does PCC accept Medicaid and private insurance?
Yes. PCC accepts Medicaid and many private insurance plans. Coverage and network participation depend on the plan, provider and service. Patients should verify their specific insurance before the appointment.
6. Can I visit PCC without health insurance?
Yes. PCC offers a sliding-fee discount program for qualifying patients who are uninsured or have limited coverage. Eligibility considers income and family size, with applicable documentation required.
7. How much does a PCC appointment cost?
The cost depends on your appointment, insurance coverage and eligibility for financial assistance. PCC states that eligible sliding-fee patients may pay as little as $15 per appointment, but that amount is not guaranteed for every patient or service.
8. Does PCC Community Wellness Center offer dental services?
Yes. PCC Austin Dental & Specialty Care Center is located at 5425 West Lake Street, Chicago, IL 60644. The dental telephone number is 773-413-1920. Services include preventive and restorative dental care and selected other treatments.
9. Does PCC have walk-in care without an appointment?
Yes. PCC Walk-In Wellness Center at 5425 West Lake Street, Chicago, accepts patients for non-emergency medical conditions without scheduled appointments. Published hours are 9 AM–9 PM Monday through Friday and 9 AM–7 PM Saturday and Sunday. PCC Melrose Park also advertises walk-in care.
10. What should I bring to my first PCC appointment?
Bring requested identification, insurance information if available, a medication list and relevant medical records. For sliding-fee assistance, prepare documentation of income and family size. Confirm any additional requirements with the clinic before visiting.
Official PCC Resources
This independent guide is informational and is not operated by PCC Community Wellness Center. Hours, insurance coverage, fees and appointment availability may change. Confirm final details directly with PCC. This page does not provide medical diagnosis or emergency care.