Moreno Valley Community Health Center: Services & Hours

Moreno Valley, California · Medical Clinic & Patient Guide

Moreno Valley Community Health Center: Hours, Services & Appointments

Moreno Valley Community Health Center is a public community healthcare clinic located at 23520 Cactus Avenue, Moreno Valley, CA 92553.

Operated by Riverside University Health System (RUHS), the clinic provides primary care, pediatric services, behavioral healthcare, family planning, pregnancy-related care, immunizations, preventive screenings and walk-in Express Care.

The facility serves Moreno Valley and surrounding Riverside County communities. It accepts patients through applicable insurance arrangements, including certain Medi-Cal managed care plans, and offers income-based discounts for eligible uninsured patients.

This is a healthcare facility, not a recreation center. Visitors should use the medical appointment, walk-in and patient check-in procedures described below.

Street Address 23520 Cactus Ave. Moreno Valley, CA 92553
Clinic Telephone 951-867-3900 Facility information
Appointments 800-720-9553 RUHS Community Health Centers
Regular Clinic 7:30 AM–8 PM Monday–Friday
Express Care 11 AM–8 PM Monday–Friday walk-in
Weekends Closed Also closed county holidays
Medical emergency: Call 911 for emergency symptoms or a potentially life-threatening condition. This community clinic is not a hospital emergency department.

Information reviewed October 20, 2026. Hours, insurance networks, provider availability and appointment options may change. Confirm arrangements directly with Riverside University Health System.

Moreno Valley Community Health Center Opening Hours

The dedicated Riverside University Health System clinic page publishes extended weekday hours for this location.

Day Clinic Hours Express Care
Monday 7:30 AM–8 PM 11 AM–8 PM
Tuesday 7:30 AM–8 PM 11 AM–8 PM
Wednesday 7:30 AM–8 PM 11 AM–8 PM
Thursday 7:30 AM–8 PM 11 AM–8 PM
Friday 7:30 AM–8 PM 11 AM–8 PM
Saturday Closed Closed
Sunday Closed Closed
Important hours discrepancy: RUHS’s dedicated Moreno Valley location page lists weekday hours through 8 PM, but another RUHS location directory lists a 5 PM closing time. Call 951-867-3900 to verify evening services and appointment availability before traveling.

The clinic is closed on Riverside County holidays. Individual medical departments, laboratory services and provider schedules may not operate for the entire published building-hours period.

Walk-in Express Care begins at 11 AM on weekdays. That is different from the 7:30 AM start of the general clinic schedule.

Medical Services Available at Moreno Valley Community Health Center

Riverside University Health System identifies several medical and preventive services at the Moreno Valley location.

Primary Care

General medical appointments, preventive evaluations and ongoing care for common health concerns.

Pediatric Care

Healthcare for children, including well-child visits, developmental assessments and routine preventive care.

Behavioral Health

Behavioral and emotional health support, with referrals or specialized services as appropriate.

Family Planning

Family planning services and reproductive healthcare counseling.

Pregnancy Care

Pregnancy testing, counseling, perinatal services and referrals when needed.

Vaccinations

Adult and pediatric immunizations according to eligibility, clinical guidance and vaccine availability.

Cancer Screening

Preventive screening services determined by patient age, symptoms, risk and medical recommendations.

STI Services

Sexually transmitted infection screening, counseling and relevant care.

Nutrition

Nutrition education and support for patients with appropriate medical or preventive care needs.

TB Skin Testing

Tuberculosis skin testing, subject to clinic scheduling and follow-up requirements.

Well-Child Care

Routine pediatric checkups, wellness assessments and preventive services.

Express Care

Weekday walk-in assessment for suitable non-emergency illnesses and health concerns.

Service confirmation: not every service is available without an appointment or from every provider. Ask the clinic whether your requested test, treatment, vaccination or specialty service can be performed at this exact location.

Primary Care and Routine Medical Appointments

Primary care is one of the clinic’s central services. Patients may seek help with routine medical examinations, preventive care, ongoing health concerns and referrals.

Reasons to Schedule Primary Care

  • Establishing care with a primary care provider.
  • Annual or routine wellness appointments.
  • Follow-up after previous medical visits.
  • Discussion of ongoing or recurring symptoms.
  • Management and monitoring of chronic conditions.
  • Reviewing medications and treatment plans.
  • Recommended preventive screening.
  • Referrals to specialists when medically appropriate.

A primary care visit may involve a physical examination, medical history review, discussion of existing medications or follow-up testing.

Continuity of care: patients managing recurring health problems should ask whether they can schedule future appointments with the same clinician or care team.

Call the RUHS appointment line at 800-720-9553 to request an appointment and confirm whether the clinic is accepting new patients through your insurance arrangement.

Women’s Health, Family Planning and Pregnancy Services

The official Moreno Valley clinic listing includes family planning, pregnancy testing and counseling, and perinatal services.

Services to Ask About

  • Pregnancy testing and interpretation of results.
  • Early pregnancy counseling.
  • Perinatal healthcare appointments.
  • Contraception and family planning discussions.
  • Preventive reproductive healthcare.
  • Screening or referral for reproductive health concerns.
  • Coordination of additional pregnancy-related care.

Specific prenatal appointments, ultrasound testing and other specialized services may be provided through designated RUHS departments or referrals rather than during an ordinary walk-in visit.

Before booking: ask which pregnancy-related services are performed at 23520 Cactus Avenue and whether a specialist, laboratory visit or separate clinic location is required.

Pediatric Services, Well-Child Visits and Immunizations

The center provides pediatric care and preventive services for children.

Well-Child Care

Well-child visits can support routine preventive healthcare, growth monitoring, immunization reviews and discussion of a child’s health or development.

Families can ask about:

  • Age-appropriate routine examinations.
  • Required or recommended childhood immunizations.
  • Review of growth and development.
  • Preventive health education.
  • School or childcare health paperwork.
  • Follow-up for pediatric health concerns.

What to Bring for a Child’s Appointment

  • Parent or legal guardian identification.
  • The child’s insurance or Medi-Cal information.
  • Available vaccination records.
  • A list of medications or relevant medical history.
  • Any school or childcare forms that need clinical review.
  • Questions about the child’s development or health.

Confirm guardianship and consent requirements before attending with a child who is not your legal dependent.

Behavioral Health and Mental Health Support

Moreno Valley Community Health Center includes behavioral health among its listed services.

Behavioral healthcare can include evaluation, support and referral for concerns affecting emotional wellbeing, mental health or daily functioning.

How to Seek Help

Call the clinic.

Ask whether a behavioral health appointment is available at the Moreno Valley location.

Describe the type of service needed.

Explain whether you are seeking an initial assessment, follow-up appointment or specialist referral.

Confirm insurance and referral requirements.

Ask whether your health plan requires authorization or referral arrangements.

Prepare for the appointment.

Bring relevant medications, previous treatment information and questions about follow-up care.

Riverside County Behavioral Health CARES Line: Call 800-499-3008 for behavioral health and substance use treatment information and referrals. RUHS advertises this line as available 24 hours a day, seven days a week, with English and Spanish assistance.

For an immediate mental health crisis, call or text 988. For immediate danger or a medical emergency, call 911.

Moreno Valley Express Care: Walk-In Medical Services

Riverside University Health System identifies Express Care as a walk-in option at Moreno Valley Community Health Center.

Express Care Hours 11 AM–8 PM Monday through Friday
Weekend Walk-In Closed No scheduled weekend Express Care

RUHS describes Express Care across its network as offering walk-in care for certain illnesses, injuries, tests and preventive services.

Concerns Express Care May Assess

  • Suitable non-emergency acute illnesses.
  • Minor injuries appropriate for outpatient evaluation.
  • Some testing or laboratory needs.
  • Certain vaccinations or preventive services.
  • Other medical concerns considered appropriate by the clinical team.
Walk-in does not guarantee immediate treatment. Wait times, service availability and the number of patients accepted can vary. Call before visiting if you need a particular test, procedure or late-evening evaluation.

Walk-In Versus Scheduled Appointment

Type of Care Best Starting Point
Routine primary care Schedule through RUHS appointments.
Well-child examination Book a pediatric visit.
Pregnancy-related ongoing care Ask for the appropriate scheduled service.
Suitable same-day non-emergency concern Ask about Express Care walk-in availability.
Severe or potentially life-threatening symptoms Call 911 or go to an appropriate emergency department.

How to Book an Appointment at Moreno Valley Community Health Center

RUHS lists a central appointment number for its community health centers:

Appointments 800-720-9553 Riverside University Health System Community Health Centers
Call the RUHS appointment line.

Dial 800-720-9553 and request the Moreno Valley Community Health Center at 23520 Cactus Avenue.

Explain your care needs.

Specify whether you need primary care, pediatric care, family planning, pregnancy services, behavioral health or another service.

Confirm your patient status.

Let staff know whether you are a new or established RUHS patient.

Provide insurance information.

Have your Medi-Cal or other health insurance details available. Ask whether your specific plan and medical group are accepted.

Choose an available appointment.

Confirm the date, time, clinician and whether the visit is in person or virtual.

Ask about documents and preparation.

Find out whether identification, a referral, fasting, medication lists, laboratory results or other paperwork is needed.

Record check-in instructions.

Ask when to arrive, where to register and whether any forms can be completed before your appointment.

Keep your appointment information.

Save the confirmation and call if you need to change or cancel the visit.

Virtual care: RUHS also offers certain virtual medical services. Ask whether your concern is suitable for a telehealth appointment rather than assuming every service can be completed remotely.

What to Bring to Your Medical Appointment

Preparing for a community clinic visit can make registration and follow-up easier.

Patient Checklist

  • Government-issued photo identification, if available.
  • Current Medi-Cal, Medicare or other insurance information.
  • Referral or authorization documents when required.
  • List of prescribed medications and supplements.
  • Known allergies and relevant health conditions.
  • Previous laboratory or imaging records, if requested.
  • Relevant vaccination records.
  • Information about your primary medical concern.
  • Emergency contact details.
  • Any required income documents for financial assistance.
No insurance? Do not assume you are ineligible. RUHS says its community health centers provide income-based discounts for qualifying uninsured patients. Ask staff what documentation is necessary.

Questions Worth Asking at Check-In

  • Is my health plan accepted for today’s service?
  • Will I have a copayment or other out-of-pocket cost?
  • Does this appointment require a referral?
  • Where will any laboratory testing take place?
  • How will I receive test results?
  • How do I arrange follow-up care?

Insurance, Medi-Cal and Sliding-Scale Fees

Moreno Valley Community Health Center participates in the Riverside University Health System community clinic network.

RUHS states that many patients are enrolled in Medi-Cal managed care plans such as Inland Empire Health Plan (IEHP) and Molina Healthcare.

The system also offers income-based discounts to qualifying patients without insurance.

Medi-Cal

Ask whether the clinic and requested provider participate in your specific managed care plan.

Other Insurance

Confirm plan participation, medical-group assignment, referrals and applicable copayments.

Uninsured Patients

Ask about income-based sliding-fee assistance and the documents required for an eligibility review.

Service-Specific Fees

Tests, procedures, laboratory services and specialty visits can have different coverage and billing arrangements.

How to Check What You Will Pay

Identify your health plan.

Read the plan name and medical group shown on your current coverage information.

Call RUHS appointments or the clinic.

Ask whether the exact service you want is covered at the Moreno Valley location.

Confirm referrals and authorization.

Some services may require approval from an assigned healthcare provider or insurer.

Discuss financial assistance when needed.

If uninsured, ask how to apply for an income-based discount.

Request an estimate.

Ask about possible charges, remembering that the final cost may depend on clinical services performed.

No universal flat visit fee: the official clinic website does not establish one fixed price for every primary care, laboratory, behavioral health or Express Care visit. Patient costs depend on coverage, eligibility and services.

Medical Records, Test Results and Follow-Up Care

Patients may need access to test results, prescription information, appointment records and follow-up instructions after visiting the clinic.

Before Leaving the Clinic

  • Ask when test results should be available.
  • Confirm how the clinic will communicate abnormal or time-sensitive results.
  • Request written instructions when needed.
  • Understand how to take newly prescribed medication.
  • Ask whether a specialist referral has been placed.
  • Schedule the next recommended appointment.
  • Confirm which telephone number to use for questions.

RUHS supports online patient account tools, including MyChart, for eligible patients. Available features can include appointments, medical information and communication with the care team.

Privacy tip: avoid submitting personal health records, insurance identification numbers or medical photographs through unofficial websites. Use only the clinic’s authorized patient channels.

Other Riverside University Health System Clinics in Moreno Valley

Moreno Valley has several healthcare facilities with similar names. Confirm the address carefully when scheduling.

Main Campus Community Health Center

26600 Cactus Avenue, Suite 300
Moreno Valley, CA 92555

Phone: 951-988-9500

The RUHS Main Campus Community Health Center offers primary care and other medical services. It also lists weekend operating hours and a separate Express Care schedule.

Eucalyptus Community Health Center

23990 Eucalyptus Avenue, Suite 28
Moreno Valley, CA 92553

This RUHS clinic is associated with the Moreno Valley Unified School District’s Health and Wellness Center.

Its services include primary care, pediatric care, immunizations, physical examinations and perinatal care, with its own operating hours.

Moreno Valley Family Health Center

22675 Alessandro Boulevard
Moreno Valley, CA 92553

Phone: 951-571-2350

This is a separate facility operated by Community Health Systems, Inc., rather than the same RUHS clinic at 23520 Cactus Avenue.

Important: appointment times, insurance participation and referrals are facility-specific. A confirmed appointment at one Moreno Valley health center does not automatically transfer to another.

Weekend Healthcare and Emergency Services

Moreno Valley Community Health Center on Cactus Avenue is closed on Saturdays and Sundays.

Patients seeking non-emergency weekend evaluation can check whether the RUHS Main Campus Community Health Center has appropriate services available.

Its official location page lists:

Main Campus Service Published Hours
Saturday–Sunday clinic 8 AM–5 PM
Saturday–Sunday Express Care 8 AM–5 PM

Confirm current weekend services before traveling.

RUHS Medical Center Emergency Department

26520 Cactus Avenue
Moreno Valley, CA 92555

The hospital operates an emergency department 24 hours a day, seven days a week.

Emergency guidance: call 911 for severe or life-threatening symptoms. Do not delay emergency treatment to obtain an ordinary clinic appointment or visit a closed community health center.

Moreno Valley Community Health Center Address & Map

Moreno Valley Community Health Center
23520 Cactus Avenue
Moreno Valley, CA 92553

Clinic phone: 951-867-3900
Appointment scheduling: 800-720-9553
Clinic fax: 951-867-3971

Parking and Accessibility

For patient parking, accessible entrances, wheelchair accommodations and any transportation-related questions, contact the clinic directly.

If you use public transportation, check current local transit schedules for the Cactus Avenue area. Do not assume a specific bus route serves the entrance without checking your intended travel date.

Patients who require interpretation, disability accommodations or other communication support should request assistance when making the appointment.

Before Your Visit: Patient Checklist

  • Confirm the appointment is at 23520 Cactus Avenue, not the RUHS Main Campus.
  • Check the date, time and provider.
  • Call before an evening visit because official directories show conflicting general closing times.
  • Remember that Express Care begins at 11 AM on weekdays.
  • Confirm your insurance plan and medical-group assignment.
  • Ask about income-based discounts if uninsured.
  • Bring photo identification and insurance documents when available.
  • Prepare a medication list and relevant medical records.
  • Bring vaccination records for pediatric visits.
  • Confirm whether a referral or authorization is required.
  • Request interpretation or accessibility support when needed.
  • Use 911 or an emergency department for medical emergencies.

Frequently Asked Questions

1. Where is Moreno Valley Community Health Center located?

Moreno Valley Community Health Center is at 23520 Cactus Avenue, Moreno Valley, CA 92553. It is operated by Riverside University Health System.

2. What are Moreno Valley Community Health Center hours?

The dedicated RUHS clinic page lists Monday–Friday, 7:30 AM–8 PM, with weekends and county holidays closed. Another RUHS directory lists an earlier closing time, so call the clinic before an evening visit.

3. What is the Moreno Valley Community Health Center phone number?

The clinic telephone number is 951-867-3900. For appointments across Riverside University Health System community health centers, call 800-720-9553.

4. Does Moreno Valley Community Health Center offer walk-in care?

Yes. The clinic lists weekday Express Care from 11 AM–8 PM for appropriate walk-in, non-emergency healthcare needs. Services and patient capacity may vary.

5. What medical services are offered at Moreno Valley Community Health Center?

The clinic lists primary care, behavioral health, pediatric and well-child care, family planning, pregnancy testing and perinatal care, immunizations, cancer screening, STI services, TB skin testing and nutrition support.

6. Does the clinic accept Medi-Cal?

Riverside University Health System states that many patients are covered by Medi-Cal managed care plans, including IEHP and Molina. Patients should confirm their specific plan, provider assignment and referral requirements before an appointment.

7. Can I visit Moreno Valley Community Health Center without insurance?

RUHS offers income-based discounts for eligible uninsured patients. Contact the clinic or appointment line to ask about financial assistance, required documents and expected charges.

8. Does Moreno Valley Community Health Center provide pediatric care?

Yes. The clinic lists well-child care, pediatric services and childhood immunizations. Schedule an appointment and bring available vaccination records and required guardian information.

9. Is Moreno Valley Community Health Center open on weekends?

No. The 23520 Cactus Avenue location is closed Saturday and Sunday. The separate RUHS Main Campus Community Health Center at 26600 Cactus Avenue, Suite 300, lists weekend clinic and Express Care hours.

10. Is Moreno Valley Community Health Center an emergency hospital?

No. It is an outpatient community health center, not a hospital emergency department. Call 911 for medical emergencies. RUHS Medical Center has a separate 24-hour emergency department at 26520 Cactus Avenue in Moreno Valley.

Official Sources & Patient Resources

Important distinction: Riverside University Health System Community Health Centers are medical facilities. They do not operate like community recreation centers with gym memberships, swimming pools or event-room rental programs.

Independent patient information guide. This website is not affiliated with or operated by Riverside University Health System. This article is for general informational purposes and does not replace individualized medical advice, diagnosis, clinical evaluation or treatment. For appointments, costs, provider availability and medical services, contact RUHS directly.