Find Care: Clinics, Appointments, Dental, Mental Health and Payment Help
Valley Professionals Community Health Center, also known as Valley Professionals Health, provides medical and behavioral health care to individuals and families across western Indiana. Whether you need a family doctor, dental appointment, counseling, prescription help or affordable care without insurance, this guide explains which service to request and how to get started.
Quick Answer: Who Can Receive Care?
Valley Professionals is a Federally Qualified Health Center (FQHC). Its purpose is to improve access to comprehensive health care, including for people who have difficulty affording services.
Most major commercial insurance plans, Medicaid and Medicare are accepted, subject to plan and provider requirements.
Self-pay visits are available, and qualifying individuals may receive discounts through an income-based sliding-fee program.
Primary care and selected behavioral health, dental and school-based services support different stages of life.
Use the patient portal for records, messages, refill requests, lab results, appointments and bills.
Medical and Support Services Available
Services differ by location. Some sites provide broad primary care, while others specialize in dental, behavioral health, pharmacy or additional treatment.
Routine checkups, acute illness assessments, chronic condition follow-up, preventive care and family medicine.
Evaluation, counseling and care coordination for mental and emotional health concerns.
Preventive, emergency and restorative dental services at participating dental locations.
Psychiatric evaluation and treatment through designated providers and locations.
Pregnancy-related and family health services, subject to available clinicians and programs.
Care coordination and management support for conditions needing ongoing follow-up.
The Valley Addictions Program offers specialized services; ask about eligibility and referral steps.
Specialty services are available through qualifying locations and providers.
Insurance enrollment help, prescription assistance and connection to community resources.
Which Department Should You Request?
| Your Need | Start With |
|---|---|
| Annual exam, illness or long-term condition | Primary care |
| Anxiety, depression, stress or counseling | Behavioral health |
| Psychiatric medication or evaluation | Psychiatry |
| Tooth pain, cleaning or other dental needs | Dental clinic |
| Help paying for care | Financial assistance / sliding-fee team |
| Help with Medicaid, HIP or insurance enrollment | Community Resource Navigator |
| Chronic disease goals and care coordination | RN Care Manager |
| Refill of an existing prescription | Patient portal or prescribing clinic |
Valley Professionals Clinic Locations in Indiana
The network serves communities across Montgomery, Parke, Vermillion and Vigo counties. Choose the correct location based on the service offered, not only the town closest to you.
| Location | Services / Planning Notes |
|---|---|
| Clinton 777 S. Main St., Suite 100, Clinton, IN 47842 | Primary care, behavioral health and patient resources; extended-hours and Saturday appointments. |
| Crawfordsville 1702 Lafayette Road, Crawfordsville, IN 47933 | Primary care, behavioral health, dental and patient resources; Thursday extended hours by appointment. |
| Bloomingdale 201 W. Academy St., Bloomingdale, IN 47832 | Community clinic in Parke County; check current services and availability. |
| Cayuga | Primary care, behavioral health and patient resources. |
| Rockville | Primary care, behavioral health and patient resources. |
| North Terre Haute | Medical services; confirm the specific provider and clinic address. |
| South Terre Haute | Primary care services. |
| West Terre Haute 601 National Avenue, West Terre Haute, IN 47885 | Primary care, behavioral health and pharmacy services. |
| Clinton Dental | Dedicated dental clinic, opened in 2025. |
| Springhill | Behavioral health and psychiatry services; opened in February 2026. |
| Ivy Tech Community College, Terre Haute | Campus-based behavioral health availability; confirm eligibility and booking. |
For locations without an address listed above, use the current official clinic directory rather than relying on older search listings. Some specialty departments have separate entrances or clinic sites.
Official Clinic Directory and Directions Call to Find the Right ClinicClinic Hours and After-Hours Appointments
Many Valley Professionals clinics operate on weekday schedules, but the Clinton and Crawfordsville locations provide additional appointment options. Do not assume these extended hours apply throughout the network.
| Clinic / Service | Published Hours |
|---|---|
| Clinton regular clinic | Monday–Friday, 8 AM–5 PM; closed noon–1 PM |
| Clinton after-hours clinic | Monday–Thursday, 5 PM–8 PM; appointment required |
| Clinton Saturday clinic | Saturday, 9 AM–1 PM; appointment required |
| Crawfordsville regular clinic | Monday–Friday, 8 AM–5 PM; closed noon–1 PM |
| Crawfordsville extended hours | Thursday, 5 PM–8 PM; appointment only |
| Crawfordsville dental | Monday–Friday, 8 AM–5 PM |
1702 Lafayette Road
Crawfordsville, IN 47933
Dental: 765-364-6941
Official Crawfordsville detailsHow to Make a Valley Professionals Appointment
The organization offers appointment requests and online scheduling tools, but provider and visit availability varies. Its official FAQ says patients should call because walk-ins are not currently accepted.
- Choose the service. Primary care, dental, counseling, psychiatry or another department.
- Find a clinic. Use the official location directory to identify a nearby site offering your service.
- Call or request online. Call 1-844-900-9355 or use the official appointment link.
- Identify yourself. State whether you are a new patient or an existing patient.
- Describe your needs briefly. Mention the type of appointment needed and any time-sensitive concern, without sending sensitive details through an unsecured website form.
- Confirm insurance or self-pay. Ask whether your plan is accepted and whether financial assistance applies.
- Record the details. Save the clinic address, appointment time, provider name and any preparation instructions.
What to Bring to Your First Visit
- Government-issued identification, if available.
- Insurance card and policy information, if insured.
- Current medications, supplements and dosages.
- Known allergies and relevant medical history.
- Recent relevant test results or specialist documents if you have them.
- List of symptoms, concerns and questions for the provider.
- Payment method or sliding-fee application documents if applicable.
- Required consent or guardian documentation for a child’s visit.
Questions to Ask When Scheduling
- Is this clinic accepting new patients?
- Does the requested provider accept my specific insurance plan?
- Will I need a referral or prior authorization?
- Should I fast or prepare for tests before this appointment?
- Which patient forms should I complete beforehand?
- Will lab work, imaging or other services be billed separately?
- Can I apply for sliding-fee assistance before the visit?
Ask the clinic directly if you need language assistance, disability accommodations or help accessing the building.
Insurance, Self-Pay and Medical Bills
Valley Professionals accepts patients with and without health insurance. Actual costs depend on the service, insurance contract, coverage terms and eligibility for discounts.
| Payment Type | How It Works |
|---|---|
| Commercial insurance | Most major insurance carriers accepted; confirm the specific plan and provider. |
| Medicaid | Traditional Medicaid and major Indiana managed-care programs accepted. |
| Medicare | Traditional Medicare, supplements and many Medicare managed-care plans accepted. |
| Self-pay | Available to patients without insurance. |
| Sliding-fee discount | Eligible uninsured or underinsured patients may receive an income-based discount. |
| Payment plans | Ask the billing department about an arrangement if you cannot pay a bill. |
Common Indiana Coverage Programs
- Healthy Indiana Plan (HIP).
- Hoosier Healthwise.
- Hoosier Care Connect.
- Traditional Medicaid.
- Medicare and eligible supplemental or managed-care plans.
Commercial carrier examples listed by the organization include Anthem, UnitedHealthcare, Ambetter and CareSource. Acceptance of a carrier does not guarantee every individual plan or clinician is in network.
If You Receive a Medical Bill You Cannot Pay
- Review the statement and compare it with your insurance explanation of benefits, if applicable.
- Check whether the amount is from Valley Professionals or an external lab.
- Contact the billing department at 765-832-1000.
- Ask about financial assistance, statement corrections or a payment plan.
- Obtain the agreed payment schedule in writing or through the secure patient portal.
Sliding-Fee Scale: How to Apply for a Discount
The sliding-fee scale is designed for qualifying uninsured or underinsured patients. Discounts are based on household size and income using the applicable federal poverty guidelines.
Documents to Prepare
- Most recent federal tax return and/or employer W-2 forms.
- Pay stubs covering the past 30 days from all employers.
- Social Security or disability award letters, if relevant.
- Unemployment statements, if relevant.
- Driver’s license or another form of identification requested by the clinic.
- Documentation of other income, including applicable direct deposits.
- If you have no income and are supported by someone else, a signed and dated support letter.
Application Steps
- Ask for the sliding-fee program. Contact the local clinic or financial assistance team.
- Confirm household size. Explain how many people are included in your household under the program’s rules.
- Gather income documentation. Include the applicable pay, tax, benefit or support records.
- Complete the application. Follow the clinic’s instructions and submit documentation securely.
- Wait for eligibility determination. Staff will evaluate the submitted household and income information.
- Request your estimated amount. Ask about the discounted visit charge and any services billed separately.
Patient Portal: Records, Refills, Results and Bills
Existing Valley Professionals patients can use the patient portal to manage many routine tasks without calling the clinic.
Request or manage eligible appointments.
Review results released to your portal.
Send refill requests for existing medications.
Contact your care team securely for non-emergency matters.
Access medical history, immunizations and visit summaries.
Review and pay applicable medical bills.
How to Set Up the Healow App
- Download the Healow app from the Apple App Store or Google Play.
- Open the app and select the option to connect with your practice.
- Enter the Valley Professionals practice code: VALLEY.
- Sign in with your patient portal username and password.
- Follow any identity-verification or account setup steps shown.
- Open the desired feature, such as appointments, records, messages or refills.
Prescription Refills
The organization’s patient resources FAQ says prescription refill requests may take up to 48 hours after submission. Request routine refills before you run out, allowing for weekends and holidays.
Medical Records and Patient Support
How to Request Medical Records
Valley Professionals allows medical records requests through a signed release process or secure patient portal access.
- Decide whether you need your own copy or want the clinic to send records to another provider.
- Request the correct Release of Information form from the clinic.
- Complete your identifying information and specify the records or dates needed.
- Submit the completed form through an approved secure method, in person or by the clinic’s stated fax process.
- For an existing portal account, open My Records and select PHR to generate an available record for your chosen date range.
- For questions about a submitted records request, call 765-832-1000.
The organization’s published records fax number is 765-828-1017. Confirm the current release form and recipient instructions before faxing protected health information.
Community Resource Navigators
These staff members can assist with insurance enrollment, Medicaid or HIP applications, prescription assistance and locating community support programs.
RN Care Managers
Registered nurse care managers assist with coordinating care, developing health goals and helping patients manage long-term health conditions.
Official Patient Resource ServicesChoosing the Right Clinic and Appointment Type
Call a primary care location and ask which providers are accepting new patients and whether your coverage is accepted.
Contact a dental location directly; confirm whether it treats your concern and how soon an appointment is available.
Ask for behavioral health or psychiatry, clarify whether a referral is required and request the appropriate location.
Ask about the Clinton extended-hours clinic or Crawfordsville Thursday hours; these are scheduled appointments, not emergency visits.
Request a self-pay estimate and ask about the sliding-fee application before the visit.
Use the portal for non-urgent messages and routine requests, or call for symptoms that need timely assessment.
Before-Appointment Checklist
- Verify the correct clinic address and appointment time.
- Confirm that your selected department is available at that location.
- Ask about copays, deductibles or self-pay estimates.
- Bring required insurance and identification documents.
- Prepare a medication list and medical history.
- Bring sliding-fee income verification if you are applying for assistance.
- Confirm test preparation, fasting or any required paperwork.
- Ask about transportation or accessibility support if needed.
- Keep the clinic phone number available in case your arrival is delayed.
Common Mistakes to Avoid
Walk-ins are not currently accepted. Call before traveling, even for a same-day visit.
Dental services are available at designated sites, not necessarily every location.
Sliding-fee discounts depend on income, household size and eligibility.
Use the official Valley Professionals portal and practice code to protect your records.
The organization specifically lists Saturday clinic appointments at Clinton.
Outside laboratory work may create a separate statement from another provider.
Frequently Asked Questions
1. What is Valley Professionals Community Health Center?
Valley Professionals is a Federally Qualified Health Center network providing primary care, behavioral health, dental care and other patient support services in western Indiana.
2. What is the Valley Professionals phone number?
The main number is 1-844-900-9355 (WELL). Individual clinics also have direct phone numbers.
3. Where are Valley Professionals clinics located?
The network serves Montgomery, Parke, Vermillion and Vigo counties, with locations including Clinton, Crawfordsville, Bloomingdale, Cayuga, Rockville, Terre Haute and West Terre Haute.
4. Does Valley Professionals accept new patients?
New-patient availability varies by clinic and provider. Call the desired clinic to confirm whether it is currently accepting new patients.
5. Can I walk in without an appointment?
No. The organization’s current FAQ says walk-ins are not accepted. Same-day appointments may be available if you call and a suitable opening exists.
6. Does Valley Professionals accept Medicaid and Medicare?
Yes. The organization accepts traditional Medicaid, Medicare and many managed-care plans, along with most major commercial insurance carriers. Verify your specific coverage.
7. Can I receive care without insurance?
Yes. Self-pay patients are accepted, and eligible uninsured or underinsured patients may qualify for sliding-fee discounts based on household size and income.
8. Does Valley Professionals offer dental and mental health services?
Yes. Dental care is provided at participating locations, and behavioral health and psychiatry services are offered through designated clinics and providers.
9. Does Valley Professionals have evening or Saturday appointments?
The Clinton location lists Monday–Thursday after-hours appointments from 5 PM to 8 PM and Saturday appointments from 9 AM to 1 PM. Crawfordsville offers Thursday extended hours by appointment.
10. How do I access the Valley Professionals patient portal?
Use the official patient portal page or download Healow, enter practice code VALLEY, and sign in with your portal credentials to manage records, appointments, messages and refill requests.
Official Information and Patient Actions
Use the original Valley Professionals resources below for booking, obtaining forms, making payments or verifying a clinic’s current availability.
- Official Valley Professionals Health Website — main appointment request, organization information and service directory.
- Official Locations Directory — clinic addresses, direct contact details, services and directions.
- Official Services Directory — primary care, behavioral health, dental and specialty services.
- Insurance, Sliding Fee and Payments — accepted coverage and financial assistance rules.
- Patient Portal Setup — Healow code and account access instructions.
- Patient Resources and FAQs — billing, records, financial assistance and support services.
- Clinton Clinic — direct contact information and extended-hours schedule.
- Crawfordsville Clinic — regular hours, dental contact and Thursday extended hours.