Riggs Community Health Center: Clinic Locations, Services & Appointment Hours
Riggs Community Health Center provides medical, dental, behavioral health, reproductive healthcare, pharmacy and other outpatient services to patients in Greater Lafayette and surrounding Indiana communities.
Riggs operates several clinics with different schedules. This guide explains which location to visit, when sick-visit walk-ins are available, how to book an appointment and how to request financial assistance.
Lafayette, IN 47904
8 a.m.–noon
Riggs Community Health Center Locations & Opening Hours
Riggs lists five principal clinic locations. Not all services are provided at every site, and the Saturday schedule does not apply to all departments.
1. Hartford Street — Adult & Family Medicine
1716 Hartford Street, Lafayette, IN 47904
Phone: 765-742-1567
| Day | Hours |
|---|---|
| Monday–Friday | 8 a.m.–5:30 p.m. |
| Saturday–Sunday | Closed |
Services: Adult medicine, preventive care, sick visits and access to other coordinated services.
Adult sick-visit walk-in windows: Monday–Friday, 8–11 a.m. and 1–4 p.m., first come, first served.
Directions to Hartford Street ↗2. South Street — Pediatrics & Women’s Health
2316 South Street, Lafayette, Indiana
Phone: 765-742-1567
| Day | Hours |
|---|---|
| Monday–Friday | 8 a.m.–5:30 p.m. |
| Saturday | 8 a.m.–noon |
| Sunday | Closed |
Services: Pediatrics on the second floor, reproductive and women’s healthcare on the third floor, and Saturday sick-visit services.
Pediatric sick-visit walk-ins: Monday–Friday, 8–11 a.m. and 1–4 p.m.; Saturday, 8–11 a.m.
Riggs’ contact page lists ZIP 47904 while some department pages list 47905. Use the street address and verify the ZIP for mail, records or forms.
Directions to South Street ↗3. Riggs Dental Clinic — Tippecanoe Street
1324 Tippecanoe Street, Lafayette, IN 47904
Phone: 765-742-1567, select option 3.
| Day | Hours |
|---|---|
| Monday–Thursday | 8 a.m.–noon and 1–5 p.m. |
| Friday–Sunday | Closed |
Dental visits must be scheduled by telephone. The clinic lists a noon–1 p.m. lunch closure.
Directions to Dental Clinic ↗4. Dr. McQuade-Jones Community Clinic — Lebanon
416 West Camp Street, Lebanon, IN 46052
General: 765-742-1567
Local care inquiries: 765-483-4469
| Day | Hours |
|---|---|
| Monday–Friday | 8 a.m.–noon and 1–5 p.m. |
| Saturday–Sunday | Closed |
Services: Family medicine, pediatric and adult visits, prenatal care and medication assistance information.
Directions to Lebanon Clinic ↗5. Riggs Frankfort Clinic
2121 S. Gopher Drive, Frankfort, Indiana
Phone: 765-650-7875
| Day | Hours |
|---|---|
| Monday–Friday | 8 a.m.–5:30 p.m. |
| Saturday | 8 a.m.–noon |
| Sunday | Closed |
Call the clinic about the services, appointment types and Saturday availability at this location.
Directions to Frankfort Clinic ↗Official Riggs clinic addresses, hours and contact information ↗
What Healthcare Services Does Riggs Provide?
Riggs offers coordinated outpatient healthcare, with general medical and specialty services distributed across its clinic network.
Adult Medicine
- Routine medical visits
- Preventive checkups
- Common illness evaluation
- Chronic condition management
- Screening and laboratory referrals
- Specialist care coordination
Pediatric Care
- Well-child checks
- Immunizations
- Sports physicals
- Sick-child visits
- Childhood health monitoring
Women’s Health
- Prenatal care
- Postpartum follow-up
- Family planning
- Sexual wellness
- Lactation support
- Selected screening services
Behavioral Health
Individual and family counseling for adults, children and adolescents, including support for stress, trauma, grief, substance use and life changes.
Dental Care
Preventive and restorative dentistry, including examinations, cleanings, fillings and extractions according to clinical availability.
Chiropractic & Pharmacy
Chiropractic services for eligible adults, pregnant patients and children age 6 and older, along with prescription services at the Hartford Street pharmacy.
Riggs Walk-In Sick Visits: Hours, Locations & Rules
Riggs offers first-come, first-served walk-in opportunities for sick visits. These are different from routine appointments or guaranteed immediate treatment.
| Patient / Location | Published Walk-In Window |
|---|---|
| Adult sick visits — Hartford Street | Monday–Friday, 8–11 a.m. and 1–4 p.m. |
| Pediatric sick visits — South Street | Monday–Friday, 8–11 a.m. and 1–4 p.m. |
| Saturday sick visits — South Street | 8–11 a.m. arrival window; clinic open until noon |
How to Use the Walk-In Service
- Identify whether the patient needs adult or pediatric sick-visit care.
- Check the correct site’s walk-in hours.
- Call first if you’re uncertain whether the complaint can be evaluated in a routine outpatient clinic.
- Bring identification and any insurance information available.
- Arrive during the published walk-in window and follow front-desk check-in instructions.
- Allow for first-come, first-served waiting and clinical prioritization.
A walk-in service is not an emergency department. Call 911 for immediately life-threatening symptoms.
Official pediatric sick-visit rules ↗ · Official adult medicine walk-ins ↗
Riggs Dental Clinic: Appointments, Treatments & Insurance
The dental clinic operates at 1324 Tippecanoe Street in Lafayette. Riggs states that it offers family-friendly dental services for insured and uninsured patients.
Published Dental Hours
Monday–Thursday: 8 a.m.–noon, 1–5 p.m.
Friday–Sunday: Closed
Appointment: 765-742-1567, option 3.
Services to Ask About
- Dental exams and X-rays
- Teeth cleaning
- Fillings and restorative treatment
- Extractions
- Preventive dental treatment
- Other treatment based on clinical need
Is Riggs Accepting New Dental Patients?
Riggs’ patient forms page says new dental patients are accepted, but the number of openings is limited each month. Call to confirm current availability and whether your treatment can be scheduled.
The clinic lists several Indiana Medicaid dental plans, selected Medicare Advantage plans and private dental insurance networks. Participation and benefits vary by policy.
How to Schedule Dental Care
- Call 765-742-1567 and select option 3.
- Explain whether you’re a new or returning dental patient.
- Describe the type of appointment needed.
- Ask if your insurance plan is currently accepted.
- Confirm the date, treatment estimate and location.
- Complete the dental patient checklist and any required paperwork.
Official dental services and insurance list ↗ · Dental new-patient paperwork ↗
Behavioral Health & Reproductive Healthcare
Behavioral Health
Riggs offers counseling and behavioral health care for adults, children and adolescents. It identifies support for trauma, substance use, family concerns, grief and other life stressors.
Published department hours: Monday–Friday, 8 a.m.–noon and 1–5 p.m.; weekends closed.
Scheduling: Call 765-742-1567. Behavioral health is not currently available through the public self-scheduling function.
Official behavioral health information ↗Reproductive & Sexual Wellness
The South Street third-floor department offers reproductive care, prenatal and postpartum support, family planning and sexual wellness services.
Published hours: Monday–Friday, 8 a.m.–5:30 p.m.; weekends closed.
Services include certain infection screenings, HIV prevention counseling, hepatitis C-related care and Spanish interpretation.
Official women’s health services ↗How to Schedule a Riggs Community Health Center Appointment
Riggs offers online self-scheduling for certain providers, a secure callback request option and telephone scheduling.
- Choose your service. Determine whether you need adult medicine, pediatrics, women’s health, dental, behavioral health or chiropractic care.
- Check the correct location. Select the appropriate Lafayette, Lebanon or Frankfort clinic.
- Open the scheduling page. Look for an eligible provider under the self-scheduling option.
- Use the callback form if appropriate. Complete the official secure appointment request if you prefer staff assistance.
- Call for restricted appointment types. Behavioral health, laboratory and dental visits must be scheduled by calling 765-742-1567.
- Confirm coverage. Ask about insurance, provider eligibility, sliding-fee discounts and any required referral.
- Prepare for your visit. Bring identification, insurance information, medications and relevant records.
- Check your confirmation. Verify the appointment date, clinic street address, floor or suite and arrival instructions.
Insurance, Sliding-Scale Fees & Financial Assistance
Riggs accepts Medicaid, Medicare and many commercial insurance plans, and offers income-based discounts for eligible underinsured and self-pay patients.
Sliding Scale Fee Program
Riggs calculates eligible discounts using income and qualifying documentation. Patients may need to document wages, benefits, disability income, unemployment or other financial circumstances.
A discount does not necessarily make all care free, and not every third-party charge is covered.
Insurance & Network Participation
Riggs lists Anthem, UnitedHealthcare, IU Health, Cigna and Sagamore among its commercial in-network arrangements.
Individual plan benefits and provider participation may differ. Confirm directly with both Riggs and your insurance company.
How to Apply for Sliding-Fee Assistance
- Tell the patient services representative you need a sliding-fee assessment.
- Ask which income and benefit records are required.
- Complete the current financial application and submit acceptable documentation.
- Ask staff to calculate the applicable discount for eligible services.
- Confirm expected patient charges before nonurgent treatment.
- Provide missing documentation promptly and keep a copy of your approval information.
Laboratory Billing Can Be Separate
Riggs sends collected laboratory specimens to Labcorp. Insured patients may receive a separate laboratory bill in addition to Riggs’ specimen collection or handling charges.
Ask about both charges when arranging lab work, particularly if cost affects your decision.
Official patient financial policies ↗ · Sliding-fee and coverage resources ↗
Riggs Pharmacy: Prescription Refills & Hours
The Riggs Community Health Center Pharmacy is located inside the Hartford Street facility and operates on a separate schedule from the medical clinic.
Hartford Street Pharmacy
Address: 1716 Hartford Street, Suite 100, Lafayette, Indiana
Phone: 765-663-0200
Email: pharminfo@riggshealth.com
Monday–Friday: 9 a.m.–noon and 1–6 p.m.
Saturday–Sunday: Closed
Available Pharmacy Services
- Prescription filling and refills
- Transferring prescriptions from another pharmacy
- Over-the-counter medication recommendations
- Private medication consultations
- Guidance on diabetes, hypertension and tobacco cessation
Medication Assistance
Riggs’ pharmacy offers a Charity Care Plan for certain established patients who are uninsured, have low incomes and are in good standing with the sliding-fee program.
Eligibility, participating medications and exact discounts must be confirmed with the pharmacy.
Official pharmacy hours and medication assistance information ↗
Medical Records, Patient Forms & Cancellation Policy
Medical Records
Riggs provides Authorization for Release of Medical Records forms in English and Spanish.
Download the correct authorization, identify the records and recipient, and follow the clinic’s approved submission method.
Missed Appointments
Riggs asks patients to provide at least three hours’ notice when canceling an appointment.
Two missed appointments within six months can result in placement on a virtual schedule, which may mean waiting until a provider can fit the patient in.
Call promptly if you need to reschedule.
Riggs Community Health Center Maps & Directions
Most Lafayette patients use one of three principal addresses: Hartford Street for adult medicine and pharmacy, South Street for pediatrics and reproductive care, or Tippecanoe Street for dentistry.
Hartford Street Location Map
This map shows Hartford Street only. Use the individual directions links for the dental, South Street, Lebanon or Frankfort clinics.
Which Riggs Service Should You Contact?
| Patient Need | Best Next Step |
|---|---|
| Routine adult appointment | Call 765-742-1567 or use an eligible provider’s self-scheduling option. |
| Adult sick visit during weekday | Ask about Hartford Street’s 8–11 a.m. and 1–4 p.m. walk-in windows. |
| Child’s routine checkup | Schedule through South Street pediatrics. |
| Child’s same-day sick visit | Check South Street pediatric walk-in times and capacity. |
| Saturday sick visit | Confirm the 2316 South Street Saturday clinic, 8 a.m.–noon. |
| Dental cleaning or extraction | Call 765-742-1567, option 3; the dental clinic is on Tippecanoe Street. |
| Counseling or mental health treatment | Call to schedule; public online self-scheduling is unavailable for behavioral health. |
| Prenatal or reproductive healthcare | Request the South Street women’s health department. |
| Prescription refill | Call the Hartford Street pharmacy at 765-663-0200. |
| Discounted medical fees | Ask patient services for the sliding-fee application and documentation requirements. |
Frequently Asked Questions
1. Where is Riggs Community Health Center located?
Riggs operates clinics in Lafayette, Lebanon and Frankfort, Indiana. Its Hartford Street adult medicine location is at 1716 Hartford Street, Lafayette, IN 47904. Other Lafayette locations include 2316 South Street and 1324 Tippecanoe Street.
2. What are Riggs Community Health Center’s regular hours?
The Hartford Street clinic lists Monday–Friday, 8 a.m.–5:30 p.m. South Street has the same weekday hours plus Saturday, 8 a.m.–noon. Dental, pharmacy and other departments operate separate schedules.
3. Is Riggs Community Health Center open on Saturday?
Yes, selected locations offer Saturday hours. The South Street clinic lists 8 a.m.–noon, with sick-visit walk-ins generally from 8–11 a.m. The Frankfort location also lists Saturday, 8 a.m.–noon. Confirm the service before visiting.
4. Does Riggs Community Health Center accept walk-ins?
Riggs provides first-come, first-served walk-ins for sick visits during selected weekday and Saturday windows. Routine checkups and many other services generally require appointments.
5. Does Riggs accept Medicaid and Medicare?
Yes. Riggs states that it accepts Medicaid, Medicare and many commercial insurance plans. Exact plan participation and patient benefits should be confirmed before the appointment.
6. Does Riggs offer discounted care for uninsured patients?
Yes. Riggs provides a sliding-scale discount program for qualifying patients based on financial eligibility and acceptable documentation. Ask patient services about the current application and deadline.
7. Does Riggs Community Health Center offer dental care?
Yes. The dental clinic at 1324 Tippecanoe Street provides services including cleanings, fillings and extractions. Call 765-742-1567, option 3, to request an appointment.
8. Does Riggs provide mental health counseling?
Yes. Riggs provides behavioral health services for adults, children and adolescents, including individual and family counseling. These appointments must currently be scheduled by telephone.
9. Does Riggs Community Health Center have a pharmacy?
Yes. The pharmacy is at 1716 Hartford Street, Suite 100, Lafayette. Its published hours are Monday–Friday, 9 a.m.–noon and 1–6 p.m. The phone number is 765-663-0200.
10. How do I schedule an appointment at Riggs?
Call 765-742-1567 or use the official appointment request page. Some providers offer online self-scheduling, but dental, behavioral health and laboratory appointments require telephone scheduling.
Before Your Visit: Patient Checklist
- Confirm the correct clinic address and department.
- Check weekday or Saturday availability.
- Bring identification and insurance information.
- Ask about appointment preparation and referrals.
- Bring financial documents if requesting sliding-fee assistance.
- Call ahead for behavioral health, laboratory or dental appointments.
- Notify the clinic at least three hours before a cancellation when possible.
- For a medical emergency, call 911.
Riggs Community Health Center
Main appointments: 765-742-1567
Email: info@riggshealth.com