Freedom Hill Community Health Center: Services & Hours

Tarboro, North Carolina · Patient and Visitor Guide

Get Care at Freedom Hill: Clinic Hours, Services and Appointments

Freedom Hill Community Health Center is a federally qualified health center (FQHC) serving Edgecombe County and surrounding North Carolina communities. Located at 162 NC Highway 33 East, Tarboro, NC 27886, it provides primary medical care, behavioral healthcare and access to an on-site pharmacy through Carolina Family Health Centers, Inc.

Patients with Medicare, Medicaid, private insurance or no insurance can request care. Eligible patients may receive sliding-fee discounts based on household size and income.

Medical phone252-641-0514Appointments and clinic
Weekday hours8 AM–5 PMMon, Tue, Thu, Fri
Wednesday11 AM–8 PMEvening appointments
Pharmacy252-824-3800Separate operating hours

Information reviewed October 24, 2026. Call ahead for appointment availability, holiday changes and service-specific schedules.

Freedom Hill Medical Clinic Hours

DayMedical center hours
Monday8:00 AM–5:00 PM
Tuesday8:00 AM–5:00 PM
Wednesday11:00 AM–8:00 PM
Thursday8:00 AM–5:00 PM
Friday8:00 AM–5:00 PM
SaturdayNo regular hours listed
SundayNo regular hours listed
Wednesday evening visits: the health center opens later on Wednesdays and remains open until 8 PM. Call ahead to confirm that the specific clinician or service you need has an available evening appointment.

After-hours, non-emergency medical number: 888-648-7229.

The clinic is not an emergency department. For severe breathing difficulty, stroke symptoms, severe chest pain, major injury or another life-threatening emergency, call 911.

On-Site Pharmacy Hours and Prescription Refills

Freedom Hill has an on-site dispensing pharmacy serving established eligible Carolina Family Health Centers patients. Its hours differ from the medical clinic, and there are scheduled meal breaks.

DayPharmacy schedule
Monday, Tuesday, Thursday, Friday8:30 AM–5:00 PM; closed 12:30–1:30 PM
Wednesday11:30 AM–8:00 PM; closed 4:30–5:30 PM
Saturday and SundayNo regular weekend hours published
Prescription dispensing

On-site access to prescribed medications for eligible established patients.

Medication synchronization

Helps coordinate refill schedules so eligible medications can be refilled together.

Medication assistance

Staff can help patients explore applicable prescription assistance options.

Pharmacist services

Medication reviews, adherence support, specialized packaging and Medicare Part D counseling.

The organization’s pharmacy program also lists free medication delivery. Confirm service-area eligibility, which medications qualify and delivery arrangements before relying on it.

Important: a medical appointment ending at 12:45 PM does not mean the pharmacy will be open immediately afterward. The Monday, Tuesday, Thursday and Friday lunch closure runs from 12:30 to 1:30 PM.

Medical Services Available Through Freedom Hill

Carolina Family Health Centers provides team-based medical and preventive healthcare. The following services are listed within its medical and behavioral-health programs; some require a particular provider, referral or scheduled clinic session.

Primary care

Routine checkups, adult medicine, physical exams, ongoing medical concerns and coordinated treatment.

Chronic disease care

Follow-up and management planning for conditions such as diabetes and high blood pressure.

Women’s health

Gynecological care and breast/cervical cancer screening services.

Vaccines and laboratory testing

Immunizations, indicated blood work and preventive testing based on clinical needs.

HIV and hepatitis care

HIV testing and treatment support, hepatitis C treatment and related prevention services.

Behavioral healthcare

Screening and counseling for anxiety, depression, grief, stress and substance-use concerns.

Additional organization-wide support services include care coordination, specialty referrals, case management, certified diabetes education, transportation assistance, language assistance and insurance-enrollment help.

Choosing a service: for general medical concerns, request primary care. For counseling or substance-use treatment, ask about integrated behavioral health. For HIV-related care or testing, request the appropriate medical or prevention program when scheduling.

Dental services are offered through the organization’s Carolina Family Dental Center at 8282 South NC Highway 58, Elm City, NC 27822. Do not assume routine dental appointments take place at Freedom Hill.

HIV, Hepatitis C and STI Testing

The CDC’s public-health directory lists Freedom Hill for HIV, hepatitis C and sexually transmitted infection testing and related prevention services. Its directory also identifies several potentially free services, subject to eligibility and current availability.

ServicePlanning information
HIV testingAsk about testing options, counseling, confidentiality and available appointments.
Hepatitis CTesting and clinical follow-up may be available through the organization’s medical services.
STI screeningAsk which tests are currently offered and whether an examination is required.
Mpox vaccinationThe CDC directory lists potential free vaccination access; call to confirm eligibility, current stock and appointment availability.
HIV care and preventionServices across the organization include ongoing HIV care, case management and PrEP-related support.
Free testing does not mean every appointment or treatment is free. Ask which specific service qualifies, whether you need an appointment and how fees or insurance claims are handled.

The CDC lists an appointment requirement for the site’s testing services. Do not assume walk-in testing is available at the time of arrival.

Insurance, Medicaid, Medicare and Sliding-Fee Discounts

Freedom Hill serves insured and uninsured patients. Its parent organization states that it accepts Medicare, Medicaid, participating commercial insurance and HMO/PPO plans.

Your situationWhat to do
North Carolina MedicaidConfirm the particular Medicaid managed-care plan and whether Freedom Hill is an approved provider.
MedicareAsk about the requested service, coverage and any remaining patient responsibility.
Private insuranceVerify that your exact plan, clinician and service are in network.
No insuranceRequest the sliding-fee discount application and estimated visit cost.
Low income with insuranceAsk about sliding-fee eligibility; the program is not necessarily limited to uninsured patients.

How the Sliding Fee Discount Works

Carolina Family Health Centers uses household size and annual income to determine eligibility under annually updated federal poverty guidelines. A completed application and income documentation are required.

  1. Tell scheduling staff you need financial assistance. Request information about the Sliding Fee Discount Program before the appointment.
  2. Prepare household information. The application asks for patient details, household/family members, insurance status and income information.
  3. Gather proof of income. Ask which pay records, benefit letters or other documents are currently accepted.
  4. Complete the application. Use the current form provided by the center or the official online resource.
  5. Ask about the minimum payment. Eligible discounts do not necessarily eliminate all visit charges.
  6. Discuss payment arrangements. The organization offers flexible payment plans where applicable.
Does the clinic provide free care? Not generally. The organization explicitly describes itself as a discounted-fee healthcare provider rather than a free clinic. A nominal patient charge may remain after assistance.

Payment is ordinarily expected at the time of service. For non-urgent visits, discuss cost concerns with staff before arrival so you understand the appointment’s minimum payment and any additional laboratory or medication charges.

How to Schedule a Freedom Hill Appointment

The center accepts new patients of all ages. Its official instructions direct new patients to call the location where they want care.

  1. Identify the service. Choose primary care, behavioral health, testing, medication help or another listed service.
  2. Call 252-641-0514. Contact the Freedom Hill front desk during published medical hours.
  3. Explain whether you are new or returning. Tell the scheduler the reason for your visit and whether you need an evening appointment.
  4. Confirm coverage. Provide your insurance plan information or request sliding-fee assistance if applicable.
  5. Ask about appointment availability. Verify the clinician, date, arrival time and whether you need a referral.
  6. Confirm necessary paperwork. Ask whether you can complete new-patient forms before attending.
  7. Arrive 30 minutes early if new. The center’s official new-patient instructions recommend early arrival for registration.
  8. Check in at the correct facility. Freedom Hill is at 162 NC Highway 33 East in Tarboro.
Walk-in care: Carolina Family Health Centers says it accepts walk-in appointments, but recommends calling first to reduce delays. Walk-in acceptance does not guarantee immediate treatment or availability of a particular service.

New Patient Checklist: What to Bring

According to the organization’s new-patient instructions, patients should prepare:

  • A valid identification card.
  • Insurance card, if insured.
  • A current list of medications or the medications being taken.
  • Proof of income when applying for the sliding-fee discount.
  • Previous medical records, if transferring from another provider.
  • Relevant referral or testing documents if required by the appointment.
  • Completed new-patient paperwork, when available.

Arrive at least 30 minutes before your first appointment. If you are missing a document, call before canceling the visit; staff can explain what is required for registration or financial assistance.

The sliding-fee application available on the organization’s website is dated 2018. It provides useful preparation guidance, but ask staff whether a newer application must be used before submitting personal financial information.

Language Assistance, Accessibility and Transportation

Carolina Family Health Centers publishes a nondiscrimination notice offering free language assistance and accessible communication support to patients who need it.

Patients can request interpreting services, information in an accessible format or communication assistance by speaking to the provider or calling the organization’s assistance number, 252-293-0013.

The organization’s additional-services program also includes transportation assistance for medical and dental appointments. Request the service while scheduling and confirm availability, eligibility and pickup arrangements.

Freedom Hill Location, Directions and Contact Numbers

Clinic nameFreedom Hill Community Health Center
OperatorCarolina Family Health Centers, Inc.
Address162 NC Highway 33 East, Tarboro, NC 27886
CountyEdgecombe County, North Carolina
Medical appointments252-641-0514
On-site pharmacy252-824-3800
After-hours non-emergency888-648-7229
Emergency911

Some older directories associate Freedom Hill with Princeville or its earlier location. The operating organization’s current official location page lists the clinic at 162 NC 33 East, Tarboro, NC 27886. Use that address for directions.

Why the Center Is Named Freedom Hill

Freedom Hill is a historically significant name associated with the nearby town of Princeville. The operator explains that the name honors Turner Prince and the freed African Americans who founded Princeville after the Civil War.

Carolina Family Health Centers established services in the area in 2005, and the current approximately 10,000-square-foot facility was built in 2007 to expand healthcare access for Edgecombe County residents.

The center’s location, services and purpose reflect its role in serving a community that has historically faced barriers to healthcare access.

Other Community Health Center Guides

Frequently Asked Questions

Where is Freedom Hill Community Health Center located?

Freedom Hill Community Health Center is at 162 NC Highway 33 East, Tarboro, NC 27886, in Edgecombe County, North Carolina. Its main telephone number is 252-641-0514.

What are Freedom Hill Community Health Center’s hours?

The medical clinic is open Monday, Tuesday, Thursday and Friday from 8 AM to 5 PM, and Wednesday from 11 AM to 8 PM. No regular weekend hours are listed.

Does Freedom Hill accept patients without insurance?

Yes. Carolina Family Health Centers accepts insured and uninsured patients and offers an income-based Sliding Fee Discount Program for eligible patients.

Is Freedom Hill Community Health Center a free clinic?

No. The operator states that it is not a free clinic. It offers discounted fees based on household income and size, and an eligible patient may still owe a nominal charge.

Does Freedom Hill accept Medicaid and Medicare?

Yes. The operator lists Medicaid, Medicare and participating commercial insurance plans. Patients should verify their specific plan, clinician and service before an appointment.

Does Freedom Hill Community Health Center have a pharmacy?

Yes. The on-site pharmacy can be reached at 252-824-3800. It opens Monday, Tuesday, Thursday and Friday from 8:30 AM to 5 PM, with a 12:30–1:30 PM break, and Wednesday from 11:30 AM to 8 PM, with a 4:30–5:30 PM break.

What medical services does Freedom Hill offer?

The center provides primary medical care, preventive checkups, chronic disease care, women’s health services, laboratory testing, immunizations and access to behavioral healthcare and pharmacy services. Individual appointments depend on clinician availability.

Can I get HIV or STI testing at Freedom Hill?

Yes. The CDC lists the center for HIV, hepatitis C and STI-related testing and prevention services. Availability, eligibility and charges vary; call 252-641-0514 to arrange the appropriate appointment.

What should new patients bring to Freedom Hill?

New patients should bring identification, insurance information if available, current medications, any relevant medical records and proof of income if seeking a sliding-fee discount. The clinic recommends arriving 30 minutes early.

How do I make an appointment at Freedom Hill Community Health Center?

Call 252-641-0514, explain the service you need, confirm insurance or sliding-fee eligibility, and ask about available dates and required documents. For non-emergency help after hours, call 888-648-7229.

Official Sources and Patient Resources

Community-center.org is an independent informational website and is not affiliated with Freedom Hill Community Health Center. This guide does not provide diagnosis, medical treatment or confirmed appointments. For personal medical questions, insurance coverage, current availability and clinical decisions, contact the healthcare provider. For medical emergencies, call 911.