Community Transition Center: Programs, Hours, Services, Phone & Location

Lancaster, Ohio reentry facility guide

Find the Right Program, Contact, Reporting Route, Hours Note and Map

Community Transition Center in Lancaster, Ohio is a residential halfway-house / community-confinement facility connected to criminal-justice referral and reentry support. It is not a normal public walk-in community center.

Use this guide to understand what CTC does, which programs are listed, what hours are actually public, when to call first, how PREA reporting works, and which official form or page to open.

Programs Services Hours PREA Jobs Map

Quick Answer: What Community Transition Center Is

Community Transition Center is located at 151 E. Hubert Avenue, Lancaster, OH 43130. The official phone number is 740-689-1200, fax is 740-689-0191, and the general email listed by CTC is ctc@ctclancaster.com. Public pages describe CTC as an alternative-to-incarceration / reentry facility with residential monitoring, programming, counseling, referrals and transition support.

Address

151 E. Hubert Ave.

Lancaster, Ohio 43130. Use the map only after confirming you are allowed or expected to arrive.

Phone

740-689-1200

Main facility phone for routing, allowed contact, reporting questions and general confirmation.

Access

Call before going

Placement, visits, drop-offs and entry are facility-controlled. Do not treat it as a public walk-in center.

Hours

No simple public hours

The PREA audit notes 24-hour resident-need coverage and normal business-hour support Monday–Friday, 7 a.m.–4 p.m.

Important: this is a referral-based residential setting. If you are a family member, attorney, agency, applicant, volunteer or visitor, call first and ask what access is allowed for your exact reason.

I Want To… Pick the Correct Route

Most searches for Community Transition Center are task-based. Use the card that matches your need, then use the official button for verification or action.

Programs

Understand programs and services

CTC lists a Substance Abuse Program, Thinking for a Change, Recovery Program, Transitional Control and APA/Probation-Parole pathways.

Official Services Page
Contact

Call or email the facility

Use the official phone, fax or email for allowed contact, routing, paperwork questions and non-urgent facility communication.

Official About / Contact
Report

Report PREA / safety concern

Use official PREA contacts and forms for sexual misconduct, sexual abuse, harassment or retaliation concerns.

Official Reporting Form
Visit

Ask about visiting or item drop-off

Do not arrive without permission. Ask if visits, documents, clothing, money, property or other items are allowed and what ID is required.

Call 740-689-1200
Work

Apply for job or volunteer

The job page lists volunteer needs and employment application instructions. It says no phone calls for job applications.

Official Jobs Page
Map

Find the location

Use 151 E. Hubert Avenue, Lancaster, OH 43130, but only after confirming your purpose and access route.

Open Google Map

Programs and Services Explained in Plain Language

CTC’s public pages describe structured programming rather than public walk-in classes. Participation depends on referral, assessment, supervision rules, placement status and facility requirements.

Program / service Official-source detail Practical meaning
Recovery Program CTC says the facility focuses on education about alcohol abuse, dependency and recovery. A resident may receive structured recovery education and support based on assessment and referral needs.
Substance Abuse Program Designed by the University of Cincinnati and approved by the Ohio Department of Rehabilitation; facilitated by a chemical dependency counselor or certified licensed social worker. Focus areas include recovery meaning, active recovery and relapse prevention.
Thinking for a Change A cognitive behavior change program with cognitive restructuring, social skills and problem-solving skills. Helps address thinking patterns and decision-making, including cases not directly tied to alcohol or drug use.
Transitional Control CTC describes this pathway as providing education opportunities, employment and transition from prison to the community. Questions should go through the referring authority and CTC because rules may be tied to correctional transition status.
APA / Probation-Parole CTC describes this as a sanctioned stay program for individual treatment-plan requirements. Expect conditions connected to supervision, sanction status, treatment plans or case-management direction.
Outside referrals CTC says referrals may be made to outside agencies when needs are beyond available CTC programming. Ask what outside supports are available for needs such as treatment, crisis help, housing, employment or community resources.

Hours and Access: What Is Actually Public

The official pages reviewed do not publish simple public visitor hours. The clearest public timing detail comes from the PREA audit, which says staff are available to address resident needs 24 hours a day and describes normal business-hour support Monday–Friday, 7 a.m.–4 p.m.

24 hr

Resident-need coverage

Audit information says staff are readily available to address resident needs twenty-four hours a day.

7–4

Business-hour support

Normal business-hour coverage is described as Monday–Friday, 7 a.m.–4 p.m., with added staff beyond security.

Call

Public access must be confirmed

Visitors, item drop-offs, paperwork delivery, meetings and contact rules should be confirmed by phone before arrival.

Best rule: do not rely on a search-engine hours box. Call 740-689-1200 and ask if your purpose is allowed, when to come, what ID is needed and which check-in process applies.

Who Community Transition Center Is For

CTC is a referral-based residential setting. The official About page says it provides housing, counseling and related services for convicted felons upon release from institutions, and the PREA audit identifies it as a community-confinement halfway house.

Likely user groups

  • Residents or referred individuals.
  • Family members trying to understand contact rules.
  • Attorneys or supervising officers.
  • Agency staff sending documentation.
  • PREA / safety reporters.
  • Job applicants and volunteers.

Not a match for

  • Walk-in public community center programs.
  • Self-enrollment in residential placement.
  • Unapproved visits or drop-offs.
  • Emergency-response replacement.
  • Guaranteed public touring or building access.

Step-by-Step: What to Do Before You Call or Visit

Follow these steps to avoid wrong assumptions, wasted trips or contact mistakes.

Identify your role

Are you a family member, attorney, referring agency, resident, job applicant, volunteer, safety reporter or general researcher? Your allowed next step depends on your role.

Use the right contact route

General facility questions use 740-689-1200 or ctc@ctclancaster.com. PREA / sexual misconduct reporting has separate contacts and forms.

Ask permission before arrival

Confirm whether visits, item drop-offs, documents, meetings or resident contact are allowed. Ask what ID, time, entrance and approval are required.

Use official forms for formal tasks

For PREA reporting or employment applications, use the official PDF forms rather than writing a vague email.

Document the answer

Write down the date, time, staff name if provided, phone number used and exact instructions. This is helpful for agencies, families and attorneys.

Phone, Email, Fax and Reporting Contacts

Use the correct contact for your task. General contact, PREA reporting, crisis resources and job applications should not be treated as the same process.

Need Official contact listed Use it for
General facility contact Phone: 740-689-1200
Fax: 740-689-0191
Email: ctc@ctclancaster.com
Routing, allowed contact, access questions, paperwork confirmation and non-urgent communication.
CTC PREA / sexual misconduct reporting 740-689-1200
sexualabuse@ctclancaster.com
Sexual misconduct, sexual abuse, harassment or retaliation concerns connected to CTC.
DRC reporting route 614-728-3399 External reporting route listed by CTC for sexual harassment, abuse or retaliation.
Family Health Services of East Central Ohio 740-653-6338 Support resource listed by CTC.
Fairfield County 211 Dial 211 Local resource navigation listed by CTC.
Crisis Center 740-687-8255 Crisis-resource contact listed by CTC.
Crisis Hotline 800-825-0541 Hotline contact listed by CTC.
Lighthouse 740-687-4423 Resource contact listed by CTC.
Immediate danger: if someone is in immediate danger, use emergency services. Facility contacts and forms do not replace urgent emergency response.

Map and Arrival Help

Use the map only after confirming that you are allowed or expected to arrive. The address is useful for approved visits, agency meetings, directions, job-related paperwork or verified facility business.

Address

Community Transition Center
151 E. Hubert Avenue
Lancaster, OH 43130

Before arrival

Call and ask whether your purpose is allowed, what ID is required, whether you need an appointment and where to check in.

Access-controlled setting

PREA audit details describe a controlled entry process where visitors and residents announce themselves before entry is opened electronically.

PREA and Safety Reporting

CTC publishes PREA documents and reporting routes. The 2023 PREA final audit identifies the facility as Community Transition Center Halfway House, facility type Community Confinement, and reports 41 standards met and 0 standards not met in that audit.

What to report through PREA routes

  • Sexual abuse or sexual misconduct allegation.
  • Sexual harassment allegation.
  • Retaliation related to reporting.
  • Concern that needs a formal safety-reporting route.

What residents are told

The PREA audit says orientation includes resident expectations, forms, disciplinary procedures, phase rules and PREA information, including reporting options, outside support agencies, confidentiality limits and safety information.

Checklists for Family, Attorneys and Agencies

Different users need different questions. Use the checklist that fits your role.

Family or approved contact

  • Confirm the person is currently assigned to CTC.
  • Ask if contact or visitation is allowed.
  • Ask what ID or approval is required.
  • Ask if items or documents can be dropped off.
  • Use PREA contacts for safety concerns.

Attorney or agency

  • Ask who should receive paperwork.
  • Confirm fax or email route.
  • Ask whether a release is needed.
  • Confirm resident status before sending sensitive details.
  • Document staff instructions.

Resident or referred person

  • Follow the referring authority’s instructions.
  • Ask what documents must arrive with you.
  • Ask what property is allowed.
  • Ask about reporting, intake and program expectations.
  • Do not rely on unofficial directions or old posts.

Jobs and Volunteer Information

CTC’s job page lists employment and volunteer information. It says no phone calls for job applications, so follow the official page instructions instead of calling the front desk about hiring.

Opportunity Official detail Best next step
Volunteers Volunteer areas include pro-social activities, arts/crafts, personal development, faith-based services, tutoring, grooming, work skills and studies. Review the official job page and email appropriately for volunteer interest.
Security Monitor / Community Correction Specialist Monitors facility entry/exit and client whereabouts and engages clients using cognitive behavior techniques. Download the official application and follow the listed submission method.
Chemical Dependency Counselor The page lists group facilitation, individual counseling and case-management duties; CDCA or higher is listed as required. Confirm current requirements on the official job page before applying.

Phone and Email Scripts

Use short, specific wording so staff can route the question correctly.

Family / visitor script

“Hi, I’m calling about whether contact or visit is allowed for [name]. Can you tell me if visits, calls, paperwork or item drop-offs are allowed, what ID is needed and what time or approval applies?”

Attorney / agency script

“Hi, I need to confirm the correct route for documents related to [case/person]. Who should receive them, what fax or email should be used, and is any release required first?”

PREA / safety script

“I need to report or ask about sexual misconduct, abuse, harassment or retaliation connected to CTC. Can you confirm the official PREA reporting process and contact route?”

Common Mistakes That Cause Failed Visits

1

Assuming it is a public community center

CTC is a residential reentry / community-confinement setting, not a drop-in public recreation or service center.

2

Trusting generic hours boxes

Published public walk-in hours are not clear. Call first and ask about your exact purpose.

3

Arriving with unapproved items

Do not bring clothing, money, paperwork, property or personal items without permission.

4

Using the wrong safety-reporting route

Use the official PREA reporting form, PREA contacts or listed external route for sexual misconduct or retaliation concerns.

5

Calling about job applications

The job page says no phone calls for applications. Use the official PDF and submission method.

6

Assuming placement can be requested directly

Placement and program participation depend on referral, assessment, supervision status and facility rules.

Frequently Asked Questions

Where is Community Transition Center located?

Community Transition Center is located at 151 E. Hubert Avenue, Lancaster, OH 43130.

What is the phone number for Community Transition Center?

The main phone number listed by Community Transition Center is 740-689-1200.

What is Community Transition Center?

It is a Lancaster, Ohio residential halfway-house / community-confinement facility connected to criminal-justice referral, reentry support, programming and monitoring.

Is Community Transition Center a public walk-in service center?

No. It is not a normal public walk-in community center. Placement, visits, drop-offs, resident contact and access should be confirmed through CTC or the referring authority.

What programs does CTC list?

CTC publicly lists Recovery Program, Transitional Control, APA/Probation-Parole, Substance Abuse Program and Thinking for a Change.

What is the Substance Abuse Program?

The official services page says the Substance Abuse Program focuses on recovery meaning, active recovery and relapse prevention, and is facilitated by a chemical dependency counselor or certified licensed social worker.

What is Thinking for a Change?

Thinking for a Change is a cognitive behavior change program involving cognitive restructuring, social skills and problem-solving skills.

What are Community Transition Center hours?

Public walk-in hours are not clearly published on the official pages reviewed. The 2023 PREA audit notes 24-hour resident-need coverage and describes normal business-hour support Monday–Friday, 7 a.m.–4 p.m. Call 740-689-1200 before going.

Does Community Transition Center provide housing?

Yes. The official About page says CTC is a halfway house designed to provide housing, counseling and related services for convicted felons upon release from institutions.

Can CTC refer residents to outside agencies?

Yes. The official About page says clients may receive referrals to outside agencies when needs are beyond the scope of CTC’s available programming.

How do I report sexual misconduct, abuse, harassment or retaliation?

CTC lists 740-689-1200 and sexualabuse@ctclancaster.com for CTC/PREA reporting. It also lists 614-728-3399 for DRC reporting and publishes a PREA reporting form.

Does CTC publish a PREA audit?

Yes. CTC publishes PREA documents, including a 2023 final audit report that identifies the facility as Community Transition Center Halfway House, facility type Community Confinement.

How do I apply for a job at CTC?

Use the official Job Opportunities page and employment application PDF. The job page says no phone calls and lists fax/email submission details.

Does CTC accept volunteers?

The official job page lists volunteer needs including pro-social activities, arts/crafts, personal development, faith-based services, tutoring, grooming, work skills and studies.

What should I do before visiting CTC?

Call 740-689-1200 first. Confirm whether your visit is allowed, what ID or approval is needed, whether item drop-off is permitted, and which entrance or check-in process applies.