Plan Your Visit for Emergency Care, Services, Parking, Records and Patient Help
Clovis Community Medical Center is a full hospital campus, so the right answer depends on why you are going. A visitor heading to the emergency department needs different details than a family visiting a patient, a patient checking surgery instructions, or someone requesting medical records.
This guide brings the practical pieces together: official address, main phone, visitor hours, emergency-care notes, parking guidance, service areas, medical-records contacts, campus maps, and questions to ask before you drive to Herndon Avenue.
Quick Facts for Patients and Visitors
Use this section when you need the essentials fast. Clovis Community Medical Center is located at 2755 Herndon Ave., Clovis, CA 93611. The main hospital phone number is (559) 324-4000. California HCAI lists the facility as an open general acute care hospital with Basic emergency room service and 352 licensed beds.
2755 Herndon Ave.
Use this address for map directions to the Clovis hospital campus near Herndon Avenue and Temperance Avenue.
(559) 324-4000
Use the main number for general hospital questions, department routing, patient information and campus help.
8 a.m.–10 p.m.
Community Medical Centers lists general visiting hours as 8 a.m. to 10 p.m., with unit-specific changes possible.
Open acute-care hospital
State facility data lists Clovis Community as an open general acute care hospital with Basic emergency room service.
Choose Your Visit Path First
A hospital search usually has urgent intent. Some people need the emergency department. Others need visitor hours, parking, a department phone number, directions, records, imaging scheduling, breast care, stroke care, surgery instructions or billing help. Start with the path that matches your situation.
Emergency or severe symptoms
Use emergency services for serious or potentially life-threatening symptoms. If symptoms are immediate or severe, call emergency services or go to the emergency department rather than using an online form.
Visiting a patient
Start with general visiting hours, then confirm the patient’s unit. Intensive care, maternity, surgery, isolation, flu season or emergent events may change visitor rules.
Appointment or scheduled care
Check your appointment instructions, building entrance, parking garage, arrival time, insurance card, ID, medication list and any fasting or procedure rules.
Finding the right entrance
Use official driving directions, campus maps and interior wayfinding maps when visiting a department, outpatient service, medical office building or emergency entrance.
Medical records request
Use the Health Information Management details for Clovis Community if you need records, authorization forms, fax information or record-release help.
Billing, insurance or price help
Use Community Medical Centers’ billing, insurance, price transparency and financial-assistance pages rather than guessing from third-party cost pages.
Visitor Hours, Hospital Access and When to Call First
Community Medical Centers lists general visiting hours as 8 a.m. to 10 p.m., but hospital visiting rules are not the same for every unit. Visitor access can change during flu season, isolation precautions, emergent events, maternity care, intensive care or procedure recovery.
| Need | What to know | Best action |
|---|---|---|
| General patient visit | General visiting hours are listed as 8 a.m. to 10 p.m. with some unit-specific hours. | Call the main number and ask for the patient’s unit if you are unsure about visitor access. |
| ICU, surgery or special unit | Some units may have different visitor counts, timing, quiet hours or safety rules. | Confirm with the unit before bringing a group, children, food, flowers or large belongings. |
| Emergency department | Emergency access is different from routine visiting. Triage and safety rules can limit companions. | Use the emergency entrance for emergency symptoms and follow staff instructions after arrival. |
| Outpatient appointment | Outpatient services may use a different check-in desk than the main hospital. | Read appointment instructions and use official campus or interior wayfinding maps. |
| After-hours question | Online contact forms are not meant for urgent or private medical information. | Call the hospital or emergency services when the issue is urgent, private or time-sensitive. |
Emergency Department and Urgent Symptom Guidance
California HCAI lists Clovis Community Medical Center with Basic emergency room service. Use emergency care for serious symptoms or injuries where delay could be dangerous. This guide is informational and does not replace medical advice.
Use emergency care for severe symptoms
- Chest pain, pressure, jaw pain, arm pain or trouble breathing.
- Stroke warning signs such as face drooping, arm weakness or speech trouble.
- Major injury, uncontrolled bleeding, severe burns or head injury.
- Severe allergic reaction, fainting, seizure or sudden confusion.
- Severe pregnancy concerns or symptoms that feel unsafe to wait.
Call first or use another setting when appropriate
For non-emergency needs, a primary-care office, specialist office, prompt care, urgent care or nurse advice line may be better. But if symptoms are severe, sudden, worsening or life-threatening, do not wait for an appointment or online response.
When in doubt, call emergency services or the hospital’s main number and explain the situation clearly.
Services and Departments Visitors Commonly Need
Clovis Community Medical Center is part of Community Medical Centers’ Central California network. Official snippets and service pages point visitors toward hospital, outpatient, emergency, surgery, imaging, breast care, rehabilitation, palliative care, stroke and specialty services. Exact appointment access, physician referral requirements and hours can vary by department.
| Service area | What it may help with | What to verify before arrival |
|---|---|---|
| Emergency care | Emergency evaluation and treatment for serious symptoms, sudden illness or injuries. | Use the emergency entrance, bring ID/insurance if available, and follow triage instructions. |
| Outpatient surgery | Scheduled outpatient procedures and surgery-related visits. | Arrival time, fasting rules, driver requirement, medication instructions and correct entrance. |
| Imaging and radiology | Diagnostic imaging and radiology services; official imaging scheduling is listed at (559) 324-4848. | Order/referral, appointment time, prep instructions, contrast restrictions and building location. |
| Breast care | The Marjorie E. Radin Breast Care Center includes imaging, diagnostics, surgery, pathology, cancer care and emotional support under one roof. | Appointment scheduling, insurance authorization, prior imaging records and whether you need a referral. |
| Stroke and neurosciences | Community Medical Centers states Clovis Community Medical Center is recognized as a Primary Stroke Center. | For stroke symptoms, seek emergency help immediately instead of trying to schedule care. |
| Orthopedics | Joint, bone, mobility and surgery-related care through Community Medical Centers’ orthopedic service pages. | Class or pre-surgery instruction, arrival location, post-op support and required paperwork. |
| Rehabilitation and physical therapy | Recovery support after illness, injury, surgery or mobility problems. | Referral requirement, therapy location, appointment length, clothing and insurance authorization. |
| Palliative care | Support for serious illness, symptom relief and care planning. | Ask the care team how to request consultation and who should attend family discussions. |
Map, Driving Directions and Campus Wayfinding
Use the map below for general routing to the hospital campus. For a department visit, surgery check-in, imaging, breast care or an outpatient medical office, use the official driving directions, campus map and interior wayfinding map because the correct entrance may not be the main hospital entrance.
For map apps
Enter 2755 Herndon Ave., Clovis, CA 93611. If your appointment paperwork names a medical office building, outpatient center or specific entrance, follow that document first.
For emergency visits
Use emergency signage and the emergency entrance. Do not spend time looking for routine appointment parking if symptoms are urgent.
For scheduled visits
Arrive early for parking, screening, registration, wayfinding, elevator time and check-in, especially if you are unfamiliar with the campus.
Parking and Arrival Tips
Community Medical Centers’ labor and delivery FAQ notes that free patient and visitor parking is available 24/7 in both parking garages on the Clovis campus. Parking details can change by entrance, construction, service line or event, so verify the official map for the exact visit.
Before you park
- Check whether your appointment is in the main hospital, outpatient care center, medical office building or breast care center.
- Use the official campus map if your appointment letter names a specific entrance.
- Allow extra time for garage parking, elevators and walking across campus.
- Do not leave valuables visible in the car.
- Use accessible parking and drop-off areas if mobility support is needed.
What to bring inside
- Photo ID.
- Insurance card or payment information if applicable.
- Appointment paperwork or surgery instructions.
- Medication list and allergy list.
- Doctor order or referral if the service requires it.
- Phone charger and emergency contact information.
Medical Records, HIM Phone and Release Tips
For medical records, use the official Health Information Management details for Clovis Community Medical Center. The official medical records page lists the Clovis HIM department phone as (559) 324-4066 and fax as (559) 324-3708.
| Record need | What to prepare | Practical note |
|---|---|---|
| Personal copy | Name, date of birth, visit dates, department, photo ID and authorization form if required. | Be specific about the dates and type of records needed to avoid delays. |
| Records sent to doctor | Doctor or clinic name, fax number, phone number and exactly which records should be sent. | Confirm the receiving office has the correct fax and can accept the records. |
| Imaging records | Ask whether you need reports only, images, a disk, digital transfer or both. | Specialist offices often need actual images, not only the radiology report. |
| Legal or caregiver request | Proof of authority, authorization or legal documents may be needed. | Call HIM first if you are requesting records for someone else. |
Billing, Insurance, Price Transparency and Financial Help
Hospital bills can involve facility charges, physician charges, imaging, lab work, anesthesia, pharmacy, surgery, emergency care and insurance adjustments. Use official billing and price-transparency pages instead of relying only on third-party estimates.
Ask what the bill covers
Clarify whether a bill is from the hospital, a doctor group, emergency physician, anesthesiology, imaging, lab or another service.
Check insurance before scheduled care
For planned imaging, surgery or outpatient care, confirm network status, authorization and patient responsibility before the appointment.
Ask about financial assistance
If you cannot pay a bill, use the official help-paying-your-bill or financial-assistance resources and ask before the account becomes overdue.
Before-You-Go Checklist
Check online first
- Open the official Clovis Community Medical Center location page.
- Confirm the exact department, entrance and appointment time.
- Check visitor guidelines if visiting a patient.
- Open the campus map or interior wayfinding map.
- Verify whether your service needs a referral, order or prior authorization.
- Check whether parking or entrance instructions are included in your appointment paperwork.
Bring or prepare this
- Photo ID and insurance card.
- Medication and allergy list.
- Appointment paperwork, referral or physician order.
- Emergency contact and caregiver phone number.
- Comfortable clothing if imaging, therapy or a procedure is scheduled.
- Driver or caregiver if discharge instructions require one.
Call Script for Same-Day Questions
Use this script when you are unsure which entrance, garage, department or time applies to your visit.
Copy this script
“Hi, I’m planning to come to Clovis Community Medical Center today for [emergency care / patient visit / imaging / surgery / medical records / breast care / appointment]. Can you confirm the correct entrance, parking area, visiting hours or check-in location, and whether I should bring any specific paperwork?”
Common Mistakes to Avoid
Using the wrong entrance
The main hospital, emergency department, outpatient surgery, medical office buildings and specialty centers may use different paths.
Assuming all visits use 8 a.m.–10 p.m.
General visiting hours are a starting point. Specific units may set different rules or change rules during flu season or emergent events.
Emailing urgent medical information
General contact forms are not for urgent or private medical details. Call when the matter is urgent or sensitive.
Forgetting procedure instructions
Scheduled surgery, imaging or outpatient care may require fasting, medication changes, a driver or arrival before appointment time.
Requesting vague medical records
Records requests move faster when you specify dates, department, type of record and where the records should be sent.
Trusting old third-party hours
Use official Community Medical Centers pages for visitor guidelines, maps, phone numbers and department details.
Official Links to Verify Current Details
Use these official links after reading the guide. They are the safest places to confirm current contact information, maps, visitor rules, records, billing, service pages and facility status.
Frequently Asked Questions
Where is Clovis Community Medical Center located?
Clovis Community Medical Center is located at 2755 Herndon Ave., Clovis, CA 93611.
What is the phone number for Clovis Community Medical Center?
The main phone number for Clovis Community Medical Center is (559) 324-4000.
What are the general visiting hours?
Community Medical Centers lists general visiting hours as 8 a.m. to 10 p.m., with some unit-specific hours and possible changes during flu season or emergent events.
Does Clovis Community Medical Center have an emergency department?
Yes. California HCAI lists Clovis Community Medical Center with Basic emergency room service.
Is Clovis Community Medical Center open?
California HCAI lists the facility status as open and identifies it as a general acute care hospital.
How many licensed beds does Clovis Community Medical Center have?
California HCAI lists Clovis Community Medical Center with 352 licensed beds.
Where do I request medical records?
Use the official Community Medical Centers medical records page. The Clovis Health Information Management phone is listed as (559) 324-4066 and fax as (559) 324-3708.
Is parking available at Clovis Community Medical Center?
Community Medical Centers notes that free patient and visitor parking is available 24/7 in both parking garages on the Clovis campus. Check the official campus map for the right garage and entrance.
Does Clovis Community Medical Center offer imaging or radiology?
Community Medical Centers has an imaging and radiology service page that lists Clovis Community Medical Center and provides imaging scheduling information. Check the official page for current scheduling details.
Does Clovis Community Medical Center have breast care services?
Yes. Community Medical Centers lists the Marjorie E. Radin Breast Care Center with imaging, diagnostics, surgery, pathology, cancer care and emotional support under one roof.
Is Clovis Community Medical Center a stroke center?
Community Medical Centers states that Clovis Community Medical Center is recognized as a Primary Stroke Center by The Joint Commission in collaboration with the American Heart Association.
Should I use an online contact form for urgent medical symptoms?
No. For urgent or private medical concerns, call the hospital or emergency services. Online forms are not meant for urgent medical communication.