Randolph Carter Center: Find the Right Service Before You Visit
Randolph Carter Center is a Seattle location associated with Catholic Community Services of Western Washington (CCSWW), a nonprofit organization offering social services and assistance to people experiencing financial hardship, housing insecurity and other challenges.
The location is specifically listed by King County Metro as a place to apply in person for its subsidized annual transit pass. CCSWW also operates housing, family support, immigration legal services and other programs throughout King County, but availability must be checked by program.
Reviewed October 29, 2026. The posted hours specifically concern transit-pass enrollment. Other programs may operate by appointment, referral or different schedules.
Randolph Carter Center Hours & Contact Numbers
King County Metro’s current subsidized annual pass page lists these in-person enrollment hours at Randolph Carter Center:
| Day | Transit pass enrollment |
|---|---|
| Monday | 10:00 AM–4:00 PM |
| Tuesday | 10:00 AM–4:00 PM |
| Wednesday | 10:00 AM–4:00 PM |
| Thursday | 10:00 AM–4:00 PM |
| Friday | 10:00 AM–4:00 PM |
| Saturday–Sunday | No regular enrollment hours listed |
| Contact | Phone |
|---|---|
| CCS transit pass assistance | 206-960-1582 |
| CCS King County general office | 206-323-6336 |
| King County Metro reduced fares | 206-477-4200 |
| DSHS benefit eligibility | 877-501-2233 |
| King County 211 community resources | Dial 211 |
The Randolph Carter Center is not a general public recreation gym, rental hall or drop-in activity center. Visitors should contact the program they need rather than relying on recreation-center listings.
What Help Can Catholic Community Services Provide?
CCSWW serves people of varied backgrounds and beliefs. Its King County directory describes multiple service programs, but services are organized by eligibility, program intake and geography.
ORCA LIFT and the King County subsidized annual transit pass for qualifying residents. Randolph Carter Center is a listed enrollment location.
Housing navigation, coordinated entry, shelter and specialized case management programs offered by CCS throughout the region.
HEN can provide eligible people with assistance such as rent, utilities, transportation and basic needs, subject to DSHS eligibility and provider resources.
Catholic Immigration Legal Services provides immigration assistance to low-income Washington residents. Intake and legal appointment arrangements must be confirmed separately.
Resources for caregivers raising relatives’ children, parenting assistance, family stability and referrals to eligible programs.
Volunteer transportation, behavioral health, senior assistance and other specialized services are offered through different CCS offices.
ORCA LIFT & Subsidized Annual Transit Pass
Randolph Carter Center is listed as an enrollment site for King County Metro’s subsidized annual pass. The program provides eligible residents with transit rides covered on participating services, including King County Metro, Sound Transit, Community Transit and Everett Transit.
Who Qualifies for the Subsidized Annual Pass?
According to King County Metro, applicants must live in King, Pierce or Snohomish County and participate in at least one of the following six Washington state benefit programs:
| Eligible program | What it means |
|---|---|
| TANF / SFA | Temporary Assistance for Needy Families or State Family Assistance. |
| RCA | Refugee Cash Assistance. |
| ABD | Aged, Blind, or Disabled Cash Assistance. |
| PWA | Pregnant Women Assistance; not WIC or Pregnancy Medical. |
| SSI | Supplemental Security Income; not SSDI. |
| HEN | Housing and Essential Needs; not general HUD housing assistance. |
These benefit programs have their own application and income rules. Being low income alone does not automatically qualify someone for the fully subsidized annual pass if they are not enrolled in an eligible program.
Documents for Application
- ProviderOne number or DSHS Client ID number.
- Valid photo identification.
- Recent DSHS benefit award letter or other documentation showing eligible program enrollment.
- Current contact details and county of residence.
For an online application, King County requests a photo ID file in a supported format such as JPG, PNG, PDF or HEIC. An authorized agent processing an in-person application may verify identification directly instead of requiring a photo upload.
How to Apply at Randolph Carter Center
- Check eligibility: identify which of the six qualifying state programs you receive.
- Prepare documents: bring photo ID, your ProviderOne or DSHS Client ID number and recent benefit documentation.
- Call CCS: contact 206-960-1582 to confirm current enrollment hours and whether an appointment is necessary.
- Visit the center: go to 100 23rd Avenue South, Seattle, WA 98144, during the confirmed enrollment window.
- Meet the enrollment agent: explain that you want to apply for King County’s subsidized annual transit pass.
- Complete eligibility verification: follow the agent’s instructions for identification and benefit documentation.
- Get card instructions: confirm when and how you will receive your new ORCA LIFT card and the pass’s expiration date.
Which Transit Trips Does the Subsidized Pass Cover?
King County identifies fully covered services including:
- King County Metro buses and RapidRide.
- Metro Flex and King County Water Taxi.
- Sound Transit Link light rail, Sounder and ST Express.
- Seattle Streetcar and Seattle Center Monorail.
- Everett Transit and Community Transit.
Other transit systems, such as Kitsap Transit, Pierce Transit and Washington State Ferries, may require separate payment or E-purse value. The card can still provide applicable reduced fares on participating agencies.
If You Already Have an ORCA Card
King County says subsidized annual pass enrollment generally requires a new ORCA LIFT card. Existing cards may be blocked or replaced as part of enrollment, and eligible unused funds can be transferred.
If your pass expires soon, King County allows eligible participants to renew when the pass is within one month of expiration and qualifying benefit enrollment continues. For lost or stolen subsidized-pass cards, contact Metro Reduced Fares at 206-477-4200.
Housing Assistance, Homelessness & HEN
CCSWW operates multiple housing and homelessness programs throughout King County. Not all programs accept direct walk-in requests, and assistance depends on eligibility, referrals and available funding.
| Type of help | Best starting point |
|---|---|
| Housing and Essential Needs (HEN) | CCS HEN information: 206-328-5755. Ask about DSHS eligibility, current enrollment and available assistance. |
| Emergency housing or shelter | Dial 211 for local resource navigation, shelter referrals and regional coordinated-entry information. |
| Housing instability or eviction concerns | Ask CCS about emergency assistance programs serving your area and current funding. |
| King County coordinated entry | Contact 211 to determine an appropriate Regional Access Point or assessment route. |
Before Calling for Housing Help
- Explain whether you are currently homeless, facing eviction or unable to pay rent or utilities.
- Share your city or ZIP code so staff can route you to the appropriate geographic program.
- Ask whether an appointment, referral or coordinated-entry assessment is needed.
- Prepare any documents requested by the provider, such as identification, benefit verification or housing notices.
- Ask about funding availability and alternatives if the program is full.
Immigration Legal Services
Catholic Immigration Legal Services (CILS) provides immigration-related legal assistance to low-income Washington residents. CCS’s regional directory lists services in multiple languages, including Spanish, Somali and Russian.
Immigration legal services: 206-328-6314. Another CCS-listed contact is 206-328-5714.
How to Request Help
- Call the immigration legal services number rather than the transit enrollment line.
- Explain the type of help needed: an immigration application, immigration status matter, family petition or another legal issue.
- Ask about new-client intake, eligibility, fees, interpretation and appointment availability.
- Prepare relevant immigration notices and identification for the appointment, as instructed.
- Confirm the precise office location before traveling.
Never assume immigration advice or legal representation is available as an unscheduled walk-in service at Randolph Carter Center.
Family Support & Kinship Care
CCSWW’s King County resources include services for family caregivers and people raising relatives’ children. Its published kinship materials describe support groups, resource coordination, caregiver assistance and connections to benefits.
King County Kinship Collaboration: 206-328-5270
Email: kinshipprogram@ccsww.org
Caregivers may be able to explore child-only TANF, food benefits, respite services, legal screening and additional state-funded programs depending on their circumstances.
What to Ask
- Which kinship caregiver programs serve my county?
- Do I need to be a legal guardian to qualify?
- Are support groups or workshops currently accepting participants?
- What income or benefit eligibility applies?
- Do I need an intake meeting or referral?
Randolph Carter Center Address & Directions
Catholic Community Services – Randolph Carter Center
100 23rd Avenue South
Seattle, WA 98144
King County, Washington
The center is in Seattle’s Central District area, east of downtown. Use the precise street address rather than searching only for the parent CCS organization, which operates offices across Western Washington.
Bus, Parking & Accessibility
- Public transit: use King County Metro’s Trip Planner to find the latest bus or rail connection from your starting point.
- Parking: a verified visitor parking-space count or dedicated free-parking policy was not identified. Check posted restrictions and ask the office about visitor parking.
- Accessible arrival: call before visiting if you need step-free access, accessible parking, language interpretation or another accommodation.
- Appointments: confirm any special paperwork, security procedures or check-in location before arriving.
Other Places for Transit Enrollment
If Randolph Carter Center’s location or service hours do not work for you, King County lists other channels for the subsidized annual pass.
| Enrollment option | Contact and details |
|---|---|
| King County online portal | Submit through the official Reduced Fare Portal with identification and benefit information. |
| Public Health CHAP | 800-756-5437; Monday–Friday, 8 AM–5 PM, with a 1–2 PM break. |
| ORCA LIFT/Public Health Office | 201 S Jackson St, Seattle, WA 98104. Check current weekday and selected Friday hours. |
| Federal Way Public Health Storefront | 1640 S 318th Pl, Suite B, Federal Way, WA 98003. Hours vary by day. |
| CCS telephone enrollment | 206-960-1582; Monday–Friday, 9 AM–4 PM. |
Use the current King County enrollment page to confirm these alternatives before traveling.
Choose the Correct Service Before Leaving Home
| Your reason for contacting CCS | Recommended first action |
|---|---|
| Subsidized transit pass | Call 206-960-1582 and ask about Randolph Carter Center enrollment. |
| State benefit eligibility | Contact Washington DSHS at 877-501-2233. |
| Housing or shelter crisis | Dial 211 to identify the proper local intake route. |
| HEN assistance | Call CCS at 206-328-5755. |
| Immigration legal help | Call Catholic Immigration Legal Services at 206-328-6314. |
| Kinship caregiver support | Call 206-328-5270. |
| Uncertain which CCS program you need | Start with CCS King County’s general contact: 206-323-6336. |
Visit preparation: bring requested identification and documents, save your appointment details, confirm the correct office and check whether interpretation or accommodation arrangements are needed.
Related Community Guides
Randolph Carter Center is a nonprofit social-services location, not a municipal recreation facility. If you are looking for public recreation and neighborhood programs instead, our Van Asselt Community Center guide in South Seattle covers local classes and services.
For free and low-cost community recreation in West Seattle, see the High Point Community Center programs and visitor guide.
The Green Lake Community Center guide covers public activities and swimming resources in North Seattle.
If your destination is in the Eastside area rather than central Seattle, the Redmond Community Center at Marymoor Village guide explains its recreation classes and public facilities.
Frequently Asked Questions
1. Where is Randolph Carter Center located?
Randolph Carter Center is at 100 23rd Avenue South, Seattle, WA 98144. It is associated with Catholic Community Services of Western Washington.
2. What are Randolph Carter Center’s hours?
King County Metro currently lists in-person subsidized annual pass enrollment Monday through Friday, 10 AM–4 PM. Other CCS programs may operate different hours or require appointments.
3. What phone number should I call for transit pass assistance?
Call Catholic Community Services at 206-960-1582. Its published telephone assistance hours are Monday through Friday, 9 AM–4 PM.
4. What services are offered through CCSWW?
Catholic Community Services of Western Washington operates programs that include transit assistance, housing and homelessness support, family services, immigration legal assistance and other regional social services. Not every program is available for walk-in service at Randolph Carter Center.
5. Can I apply for a subsidized ORCA annual pass here?
Yes. King County Metro lists Randolph Carter Center as an in-person enrollment location for the subsidized annual pass. Call to verify the latest enrollment schedule before visiting.
6. Who qualifies for the subsidized annual pass?
Eligible residents of King, Pierce or Snohomish counties must be enrolled in at least one of six qualifying state programs: TANF/SFA, RCA, ABD, PWA, SSI or HEN.
7. What documents do I need for the transit pass?
Prepare photo identification, your ProviderOne number or DSHS Client ID number, and recent documentation of an eligible state benefit. Confirm any additional requirements with the enrollment agent.
8. Does Randolph Carter Center provide housing assistance?
CCSWW operates housing and homelessness programs, but a housing appointment or immediate assistance at this particular office is not guaranteed. For HEN, call 206-328-5755. For shelter and local housing-resource navigation, dial 211.
9. Can I get immigration legal services at Randolph Carter Center?
CCSWW operates Catholic Immigration Legal Services, but walk-in availability at Randolph Carter Center is not confirmed. Call 206-328-6314 for intake, eligibility and the appropriate appointment location.
10. Do I have to be Catholic to seek CCS assistance?
No. Catholic Community Services states that it serves people of all beliefs. Individual programs still have their own eligibility, service-area and application requirements.
Official Sources & Next Steps
Catholic Community Services of Western Washington — organization and programs.
CCS King County Program Directory — housing, HEN, family assistance, immigration and other regional contacts.
King County Subsidized Annual Pass — eligibility, current Randolph Carter Center hours and enrollment.
Official Reduced Fare Application Portal — online enrollment.
King County Kinship Resources — caregiver support and contacts.
Independent visitor guide. Service locations, hours, benefit rules and program capacity can change. This website does not operate the Randolph Carter Center or process CCS/King County applications.