Clovis Medical Ctr Herndon Avenue Clovis: Services

Address, Hours & Important Contacts

Clovis Community Medical Center is part of the Community Medical Centers network in California’s Central Valley. For another hospital in the same system, our Community Regional Medical Center Fresno visitor guide covers that separate hospital’s location, specialized services, medical records and campus access.

Medical Services Available at Clovis Community

The hospital’s official services list and published facility fact sheet identify the following care areas. Some specialty services require referrals, pre-admission testing or an appointment.

Emergency Room: Hours & Arrival

Clovis Community provides 24-hour emergency care. California’s healthcare facility database identifies its emergency room service level as basic. This describes its regulatory classification, not a guarantee that every type of specialty or trauma care is provided on site.

When to Call 911

Examples of potentially life-threatening emergencies include severe breathing difficulty, signs of stroke, significant chest pain, uncontrolled bleeding, major trauma, unconsciousness or other rapidly worsening symptoms. Emergency dispatchers can advise on immediate response and transportation.

Emergency Department Arrival

1. For a life-threatening emergency, call 911 rather than attempting to arrange an online appointment.
2. If you are traveling independently for emergency evaluation, follow campus signs marked Emergency.
3. Tell the emergency team about symptoms and relevant medical information.
4. Provide identification and insurance information when possible, but do not delay emergency evaluation to collect paperwork.
5. Follow the clinical team’s directions for testing, treatment, admission or discharge.

Visitor restriction: The hospital generally permits one support person at a time in its emergency department. Staff may modify this based on patient needs, available space or infection precautions.

Visiting Hours & Hospital Visitor Rules

Community Medical Centers’ current visitor policy lists general visiting hours of 8 AM–10 PM. Certain departments, including critical care or areas with special patient needs, may apply additional rules.

Before Visiting a Patient

1. Check the patient location. Confirm the correct hospital, inpatient unit and visitor instructions.
2. Read current rules. Review the hospital’s visitor guidelines for hours, supervision and restrictions.
3. Check special units. Ask the care team about ICU, NICU or other unit-specific limitations.
4. Plan parking and entry. Use the main entrance or the entrance assigned for the patient’s unit.
5. Follow check-in rules. Be prepared for identification, visitor screening and temporary precautions.

Read the hospital’s current visitor guidelines.

Labor & Delivery, Maternity and NICU

Clovis Community offers obstetric care, childbirth services and specialized newborn care. Its published facility facts identify a Level II neonatal intensive care unit, which also works with Valley Children’s Healthcare for neonatal services.

Level II neonatal care can serve infants who need specialized monitoring and treatment, including certain premature babies. More complex newborn conditions may require a higher level of care or transfer, depending on clinical assessment.

Planning for Delivery

• Confirm with your prenatal care provider when and where you should arrive.
• Ask whether pre-registration is required.
• Review the labor and delivery entrance and parking instructions.
• Prepare identification, insurance information and relevant pregnancy records.
• Bring comfortable clothing, toiletries, a phone charger and essential items for your baby.
• Confirm visitor and support-person rules with the maternity unit.
• Ask about newborn-care education and postpartum support resources.

The hospital’s childbirth information currently directs families to virtual childbirth tours rather than in-person facility tours. Use the official labor and delivery FAQ for the latest preparation guidance.

Outpatient Imaging, Mammograms & Laboratory Services

Imaging visits may take place at Clovis Community’s Outpatient Care Center or other designated campus areas. Your appointment confirmation should specify the correct entrance, check-in desk and arrival time.

Imaging Appointment Checklist

1. Confirm the test name and appointment date.
2. Ask whether a doctor’s order or prior authorization is needed.
3. Check any fasting, medication or preparation instructions.
4. Ask if previous imaging records or reports should be provided.
5. Confirm the exact campus entrance and check-in time.
6. Bring photo ID, insurance information and requested documentation.

Official imaging scheduling and directions.

Parking, Hospital Map & Entrances

The Clovis campus is accessible from Herndon Avenue and the surrounding Medical Center Drive road network. The campus has parking lots and two four-story self-parking garages, one on the east side and one on the west side.

Community Medical Centers’ childbirth information confirms free patient and visitor parking 24 hours a day in both garages.

Medical Records: Phone, Forms & Processing

Clovis Community Medical Center’s Health Information Management Department handles requests for copies of medical records. These requests require appropriate authorization and should not be submitted through a general unsecured hospital contact form.

How to Request Your Medical Records

1. Open the official records page. Find the Authorization for Disclosure form in English or Spanish.
2. Identify the patient. Complete the required identifying details and requested date range.
3. Select the records. Specify the type of information and the person or organization that should receive it.
4. Sign the authorization. Complete all required signature and representative fields.
5. Submit through the approved route. Use the current Clovis Health Information Management delivery instructions.
6. Track the request. Allow up to 15 business days and contact the records department about missing information.

Download official medical records forms.

MyHealthMate & MyChart

Community Medical Centers also uses the MyHealthMate patient portal powered by MyChart. Patients may view selected test results, medication lists, immunizations and other information online. The portal is not necessarily a complete copy of the medical record.

Use the formal medical-records process when you need complete documentation for another healthcare provider, insurance, legal or administrative purposes.

Billing, Insurance & Financial Assistance

Hospital charges vary by procedure, insurance coverage, deductible, clinician involvement and other medical services. Do not rely on an advertised single price as your guaranteed total.

Community Medical Centers provides financial assistance for some eligible uninsured patients and insured patients facing high medical costs.

2026 Financial Assistance Income Guidelines

The hospital’s 2026 plain-language summary identifies a potential qualifying threshold of less than 450% of the federal poverty level for uninsured applicants. Eligibility depends on the full financial assistance policy.

For insured patients, the hospital’s summary describes possible eligibility when income is below 400% of FPL and qualifying out-of-pocket expenses exceed 10% of annual income. The full 2026 policy contains additional eligibility categories and criteria.

Apply for Help With a Hospital Bill

1. Check the assistance policy. Review household income, insurance and qualifying circumstances.
2. Prepare supporting records. Gather financial and household information requested on the application.
3. Download the official form. Use the hospital’s 2026 Financial Assistance Application.
4. Submit securely. Apply in MyChart under Menu → Billing → Financial Assistance, or use the official mail/fax routes.
5. Ask questions directly. Contact Patient Financial Services at 559-459-3939.

For patients who need a community health clinic rather than hospital-based care, our Aria Community Health Center guide explains outpatient medical, dental and sliding-fee services in Fresno, Kings and Tulare counties. Aria is a separate provider and not a department of Clovis Community.

Language Assistance & Accessibility

Community Medical Centers provides language-assistance services and accessible communications. Its 2026 assistance materials list free language help and formats for people with disabilities.

Ask for an interpreter or accessibility support when arranging a non-emergency appointment. For emergency care, communicate your needs to the emergency team.

Chaplain & Spiritual Care

The hospital has a chapel open to patients and visitors of different beliefs. Chaplain support is available through the hospital, including outside regular office hours.

Chaplain Services: 559-324-4463, Monday–Friday 8 AM–4:30 PM. For assistance outside office hours, call the main hospital operator at 559-324-4000.

Choosing the Correct Hospital or Clinic

Not every facility with “Community Medical Center” in its name is part of the same hospital network.

For outpatient healthcare alternatives in California, our ParkTree Community Health Center services guide covers clinic-based primary and dental care at its own Southern California locations. ParkTree is not affiliated with the Clovis hospital.

Patients comparing independently operated North Bay primary-care clinics can also read the Sebastopol Community Health Center guide. It covers separate Sonoma County facilities, not Clovis hospital services.

Before-You-Go Checklist

• Confirm the hospital address: 2755 Herndon Avenue, Clovis.
• For emergencies, use 911 when immediate emergency response is needed.
• For a planned visit, confirm the building, department and appointment time.
• Check whether an order, referral or insurance authorization is required.
• Bring photo identification and insurance details when applicable.
• Bring your medication list and allergy information.
• Read preparation instructions for imaging, surgery or procedures.
• Check the current visitor restrictions for the patient’s unit.
• Use the official campus map for entrances and parking.
• Ask about financial assistance before assuming you cannot afford hospital care.
• Use secure official channels for medical records and sensitive information.

Official Hospital Sources & Patient Actions

• Clovis Community Medical Center — services, visitor information and maps
• Current hospital visitor guidelines
• California HCAI — official hospital licensing profile
• Imaging services and scheduling contacts
• Medical records forms and department contacts
• Billing, charity care and financial assistance
• Patient portal, insurance information and family resources
• Chaplain and spiritual care services

Independent hospital information guide. Community-center.org is not affiliated with Clovis Community Medical Center. This page is for visitor planning and service navigation, not medical diagnosis or treatment advice. The hospital and your care team control appointment instructions, patient-care decisions and visitor restrictions.