Visiting OCCC: Booking, Check-In, Rules & Family Information
Oahu Community Correctional Center (OCCC) is a state-operated jail at 2199 Kamehameha Highway, Honolulu, HI 96819. It holds people awaiting trial and certain sentenced individuals. If you are planning to visit someone, you must arrange your visit through the facility before arriving.
Official visitation schedule effective February 1, 2025; information reviewed October 26, 2026. Times are Hawaii Standard Time (HST).
OCCC Visiting Hours & Housing Unit Schedule
The current posted schedule allows visitation Monday through Sunday, excluding Hawaii state holidays. Visits take place between 7:30 a.m. and 12:30 p.m., but different housing units have separate appointment blocks.
| Housing category | Visiting time |
|---|---|
| General population | 7:30 a.m.–10:00 a.m. |
| General population | 11:00 a.m.–11:30 a.m. |
| Module 8 — Maximum Unit | 11:30 a.m.–12:00 p.m. |
| Module 7 — Housing Hold | 12:00 p.m.–12:30 p.m. |
These are appointment windows, not the duration of an individual visit. Each approved visiting session lasts 30 minutes. Staff assign and confirm the actual slot.
How to Schedule a Visit: Step by Step
Make sure the person is currently housed at OCCC, not Halawa Correctional Facility, a federal facility, another Hawaii jail, or a different housing program. The visitation procedures differ between facilities.
The person in custody normally submits proposed visitor names to facility staff. Confirm through the person you intend to visit that your name has been approved or that an applicable immediate-family exception has been authorized.
Dial (808) 832-1633 between 9:00 a.m. and noon, Monday through Friday. Ask to arrange a visit and provide the information requested by the visitation officer.
Ask which housing unit visiting period applies. Confirm the appointment, number of visitors, requirements for accompanying children, and any restrictions affecting the visit.
Bring acceptable photo identification and dress conservatively according to the OCCC dress code. Leave unnecessary bags, electronics and restricted items outside the visiting area.
Reach the facility at least 15 minutes before the confirmed appointment. Follow the officers’ instructions, complete required visitor procedures and security screening, and wait for authorization to enter.
Who Can Visit? Approval, Family Members & Children
OCCC uses visitor approval procedures. According to its published facility information:
- A person in custody submits a visitor list for facility approval. The detailed OCCC guide describes a maximum of 12 proposed names.
- Approval may take time. The older detailed guide describes authorization typically being completed within 30 days.
- Immediate family may have special access during the initial 30 days, subject to proof of relationship and current facility approval.
- Once a permanent approved list is established, visitors generally need to be on that list.
- A maximum of two visitors, including children, is permitted for an individual scheduled visit.
- Children under 17 require an authorized responsible adult escort under the detailed facility rules.
- People currently on probation or parole, or who were previously incarcerated, may require additional written approval.
The facility does not ordinarily disclose confidential visitor-list information to callers. The person in custody is responsible for communicating visitor approval where permitted.
Identification & Security Check-In
Visitors should bring a recognizable photo ID. The facility handbook lists commonly accepted identification types such as:
- State identification card
- Driver’s license
- Passport
- Military identification
- School identification for minors aged 13–17
- Other expressly approved photo identification
Adult visitors may be required to sign a notice and consent to search. Security screening can include metal detection, inspection of authorized belongings and other measures consistent with facility policy.
Refusing required screening, carrying unauthorized property or failing to follow officers’ instructions may result in denial of the visit.
OCCC Visitor Dress Code: What to Wear
The published detailed rules require conservative clothing that does not resemble prison attire or contain offensive or gang-related symbols. Because correctional dress codes can be stricter than everyday public-building rules, choose a simple outfit before traveling.
| Clothing | Practical guidance |
|---|---|
| Shirts | Wear an opaque sleeved shirt with adequate coverage of the shoulders, chest, stomach and back. |
| Pants | Choose loose-fitting full-length trousers without cuffs or unusual pockets. |
| Dresses / skirts | Use conservative lengths and coverage; the handbook contains specific seated-length and slip requirements. |
| Footwear | Wear ordinary appropriate footwear. Bare feet are prohibited. |
| Accessories | Avoid jewelry, hats, sunglasses, hair ornaments, large bags and other restricted accessories. |
| Restricted attire | Avoid shorts, capris, transparent or tight clothing, sleeveless tops, padded jackets and clothing with offensive messages. |
Bringing Children or an Infant
Children count toward the two-visitor limit. Before the appointment, ask the visitation officer about approved guardianship documents and any child-specific identification requirements.
The detailed facility handbook sets special limits for baby supplies. It lists an additional diaper, one plastic bottle of liquid and one unpadded blanket as permitted items, subject to screening. Baby carriers, baby food and other supplies are restricted in that document.
What to Bring — Quick Visitor Checklist
- Confirmed appointment date and arrival time
- Approved government or facility-accepted photo identification
- Confirmation that you have visitor approval
- Required guardianship or relationship documents, if applicable
- Conservative clothing that meets the dress rules
- Only essential belongings expressly permitted by security staff
- Enough travel time to arrive 15 minutes early
- Current hotline confirmation that visiting is proceeding
Do not bring weapons, controlled substances, unauthorized electronics, gifts, food or other contraband into the secure visiting area. Ask staff about storing belongings rather than relying on lockers being available.
How to Send Mail to Someone at OCCC
OCCC provides a mailing address for correspondence. The detailed facility guide gives this format:
c/o Oahu Community Correctional Center
2199 Kamehameha Highway
Honolulu, HI 96819-2307
Put your full sender name and return address on the envelope. The facility may reject mail containing unauthorized items, decorative materials, prohibited content or packaging that fails inspection.
Do not send food, magazines, books, money or other property through ordinary correspondence unless the facility’s current rules expressly authorize the method.
Legal correspondence follows separate procedures. Attorneys should use the official legal-mail requirements rather than the ordinary personal-mail format.
Inmate Phone Calls & Video Communication
OCCC uses telephone and tablet communication services provided through GTL/ViaPath. People in custody may have access to calls and video communication during assigned times, subject to authorization and facility restrictions.
- Family members generally cannot telephone the facility and be transferred directly to an inmate.
- Personal calls may be monitored and recorded, except for appropriately identified privileged communications.
- Phone privileges can be restricted under facility rules.
- Video communication through inmate tablets is separate from the in-person visiting schedule.
- Charges, available communication services and payment methods should be confirmed through the official provider linked on the DCR page.
To set up an account or confirm supported communication options, start from the State of Hawaii OCCC page and follow its phone and tablet service information.
Sending Money to an OCCC Inmate
The Hawaii DCR facility page states that electronic inmate trust-account deposits are accepted through the GTL/ViaPath Connect Network service.
Confirm they are housed at OCCC and get the correct identifying information necessary for the deposit.
Locate the current inmate trust-account deposit instructions and follow the linked approved payment provider.
Review the inmate details, deposit limit, service fee, payment method and estimated posting conditions.
Complete payment only through the approved service. Save the transaction confirmation.
Locating an Inmate, Bail & Release Questions
OCCC staff may be restricted from sharing private information about individuals in custody. If you are unsure whether someone is at OCCC, use the appropriate official agency or court source rather than relying on an unverified third-party inmate directory.
- Custody status: Hawaii DCR links to SAVIN/VINE notification services on its official website. Availability and detail depend on the case.
- Bail: The applicable court controls bail decisions and payment procedures. An older OCCC handbook lists an inmate release unit, but payment instructions must be confirmed directly before any transaction.
- Release: Release times and conditions are case-specific. Do not presume an exact release time from a scheduled court appearance.
- Urgent family matters: Contact the main facility and explain the emergency to the appropriate supervisor. Normal inmate telephone services are not an emergency message-delivery system.
Getting to OCCC in Honolulu
| Facility | Oahu Community Correctional Center |
|---|---|
| Street address | 2199 Kamehameha Highway |
| City / state | Honolulu, HI 96819 |
| Main telephone | (808) 832-1777 |
| Visitation hotline | (808) 832-1633 |
| Booking window | Monday–Friday, 9 a.m.–noon HST |
The facility is in urban Honolulu along Kamehameha Highway. If you are coming from Waikiki, Honolulu’s airport area, Pearl City or another part of Oahu, use live directions and allow extra time for traffic and security check-in.
Parking arrangements can be restricted. Ask the visitation officer about visitor parking, accessible entry and approved drop-off locations before traveling.
Special Visits, Accessibility & Legal Visits
Off-island visitors: The detailed facility handbook describes a special-visit request procedure for qualifying visitors from outside Oahu. It directs the person in custody to submit the request through their case manager at least seven days before the intended visit, with approval and proof of travel required. Ask whether this process is still available before making travel commitments.
Visitors with disabilities: Hawaii DCR publishes a policy covering nondiscrimination and accessibility for visitors and guests with disabilities. Contact the visitation hotline early to discuss reasonable accommodation needs, access and necessary documentation.
Attorneys and official visitors: Legal and professional visits may have separate scheduling and clearance procedures. Confirm arrangements directly through the facility and applicable DCR rules instead of using ordinary family visiting appointments.
10 Frequently Asked Questions
1. Where is Oahu Community Correctional Center located?
OCCC is located at 2199 Kamehameha Highway, Honolulu, Hawaii 96819. The main telephone number is (808) 832-1777.
2. What are the current OCCC visiting hours?
Regular scheduled visits are available seven days a week from 7:30 a.m. to 12:30 p.m., except Hawaii state holidays. Actual appointments depend on the person’s housing unit and facility availability.
3. How do I book a visit at OCCC?
Call the visitation hotline at (808) 832-1633 between 9:00 a.m. and noon, Monday through Friday. Confirm your eligibility and appointment with the visiting officer.
4. How long does an OCCC visit last?
The current official schedule provides 30-minute, non-contact visiting sessions. Visitors must check in at least 15 minutes before their scheduled appointment.
5. How many people can visit an inmate at one time?
A maximum of two visitors, including children, can attend a scheduled visit at one time. The current schedule permits one visit per inmate per week.
6. Can children visit OCCC?
Children may visit when the applicable visitor-approval and adult-escort requirements are satisfied. Children count toward the two-visitor limit. Confirm current minor-consent documents before arrival.
7. What identification is needed for OCCC visitation?
Bring acceptable photo identification, such as a driver’s license, state ID, passport or other facility-approved identification. Minors may have additional documentation requirements.
8. What should I wear when visiting OCCC?
Wear conservative, nontransparent clothing with adequate coverage, preferably a plain sleeved shirt and loose full-length trousers. Avoid shorts, revealing clothing, excessive accessories and prohibited items. Confirm specific restrictions with the facility.
9. Can I send an inmate mail or money?
Personal correspondence may be sent through the approved OCCC mailing process, and approved electronic trust-account deposits are available through the service linked by Hawaii DCR. Check current instructions before sending funds or mail.
10. Are OCCC visits available on holidays or without appointments?
The published regular visiting schedule excludes Hawaii state holidays and requires visitors to call for an appointment. Operational changes can also cancel visits, so confirm directly with (808) 832-1633.
Official Documents & Verification
Use these primary sources when confirming visitor arrangements, application requirements or updated facility procedures:
- Hawaii DCR — Oahu Community Correctional Center official facility page
- OCCC visiting-hours and appointment rules — effective February 2025 (PDF)
- OCCC detailed facility handbook (older PDF; verify current rules)
- Hawaii DCR — official corrections policies, including mail, visitation and accessibility
- Hawaii DCR — current correctional facility contact directory