Bluegrass Community Health Center: Services & Hours

Bluegrass Community Health Center Locations & Hours

BCHC has multiple locations. Check the exact clinic name on your appointment confirmation because not all locations have the same opening hours or services.

After-Hours Medical Questions

BCHC provides telephone access to an on-call provider 24 hours a day, seven days a week. Call your clinic’s usual number and follow its after-hours instructions.

For potentially life-threatening medical emergencies, call 911 or go to the nearest emergency department.

Medical Services Available at BCHC

Testing and Preventive Services

BCHC and CDC clinic listings identify preventive and diagnostic services that may include HIV screening, hepatitis testing, STI testing, tuberculosis screening, vaccinations and chronic disease monitoring.

Availability differs by clinic, supplies, clinician and appointment type. Call first to confirm whether a specific test is performed at the location you plan to visit.

Women’s Healthcare

• Pregnancy, prenatal and postpartum care.
• Pap smears and cervical cancer screening.
• Breast-health assessment and mammography arrangements.
• Family planning and birth-control counseling.
• Contraceptive options including implants, IUDs, injections, oral contraceptives and vaginal rings.
• Sexual health and STI testing or treatment.

Walk-In and Immediate Care

BCHC states that walk-ins are accepted for immediate medical needs such as minor illnesses or injuries. However, calling before arrival is recommended, and walk-in availability is not guaranteed.

How to Schedule a New Patient Appointment

Bluegrass Community Health Center is accepting new patients and offers both telephone and online scheduling.

1. Choose your clinic. Select Versailles Road, Eagle Creek, Clark County or New Life based on your location and healthcare needs.
2. Decide what care you need. Identify whether the appointment is for adult primary care, pediatrics, women’s health, counseling, prescription care or another service.
3. Open the official scheduling system. Use BCHC’s Healow appointment website or call the clinic directly.
4. Select the appointment. Review available visits, patient details and the appropriate clinician or appointment type.
5. Confirm insurance or discounts. Ask about Medicaid, Medicare, private insurance or income-based assistance before the visit.
6. Prepare documents. Gather identification, insurance information, medication details, vaccine records and income verification if requesting a discount.
7. Save your confirmation. Check the clinic address and arrival instructions so you do not go to the wrong BCHC location.

What to Bring to Your First Visit

• Photo ID or other identification requested by staff.
• Insurance card, if insured.
• Current medications or an accurate medication list.
• Your or your child’s vaccine information.
• Previous medical records when transferring care.
• Proof of income if applying for the sliding fee discount.
• A list of symptoms, medical questions and relevant history.

Accepted Income Verification Examples

The official patient FAQ identifies two recent pay stubs, the previous year’s W-2, an employer or contractor letter, or documentation from a social service agency as examples of acceptable income verification.

Insurance, Medicaid & Sliding Fee Discounts

BCHC accepts patients with and without insurance. It bills participating Medicare, Medicaid and private insurance plans and offers reduced fees for patients who meet financial eligibility requirements.

How the Sliding Fee Scale Works

The discount is based on federal poverty guidelines, household income and household size. BCHC states that no one will be denied access to services because of inability to pay.

1. Tell registration staff you need financial assistance. Request the current sliding fee policy and application.
2. Report household size. Include household members as defined by the policy.
3. Provide income information. Use acceptable documentation such as pay stubs, a W-2, employer letter or social service verification.
4. Have eligibility reviewed. Staff determine the applicable discount using current federal income guidelines and the BCHC policy.
5. Ask about expected charges. Confirm what you may owe for the office visit, medication, testing or other services.

Bluegrass Community Health Center Pharmacies

Before Requesting a Refill

1. Call the pharmacy where your prescription is currently managed.
2. Provide the identifying information needed to locate your prescription.
3. Ask if authorized refills remain or a new clinician order is necessary.
4. Confirm pickup arrangements and whether any medication assistance is available.
5. Allow extra time if the prescription requires a new medical review.

If you are running low on a daily medication, contact BCHC before your supply runs out rather than waiting until your next appointment.

New Life Day Center: Healthcare for Adults Experiencing Homelessness

BCHC’s New Life Day Center Clinic is located at 224 North Martin Luther King Boulevard, Suite 200, Lexington, within the New Life Day Center setting.

The medical clinic is open to adults age 18 and older, including patients experiencing homelessness. It should not be mistaken for a clinic limited exclusively to shelter residents.

Available Support May Include

• Adult primary care and illness visits.
• Cancer screening and preventive care.
• HIV and tuberculosis testing.
• Foot care and chronic health monitoring.
• Behavioral health and substance-use treatment.
• Social service outreach and case management.
• Medication and pharmacy assistance.
• Connections with basic-needs services, including clothing, food and hygiene support.

New Life clinic telephone: 859-977-7474.

Behavioral Health, Counseling & Substance Use Care

BCHC combines physical and behavioral healthcare. Patients may ask about counseling, psychiatric assessment, medication management or treatment for substance-use disorders.

Ask reception which clinician or location provides the particular service you need. Some treatments require a separate intake, referral or appointment.

Mobile Clinics, School Care & Language Assistance

BCHC operates outreach services for people facing transportation, financial or other barriers to regular clinic access.

Mobile Healthcare

The mobile clinic offers services including primary care, counseling, immunizations, pediatric care, women’s health and HIV-related education or screening. Mobile stops are based on outreach schedules rather than the regular clinic hours shown above.

Clark County School Services

BCHC provides school-based healthcare across Clark County Public Schools through its mobile unit and on-site arrangements. Services can include sick visits, school or sports physicals, vaccines, testing, counseling and telehealth appointments.

Interpreter Assistance

BCHC serves multilingual populations. Spanish-language assistance and other interpretation options are described in community health outreach information. Request your preferred language when scheduling.

Before Your Appointment: Practical Checklist

• Check the exact clinic address and suite number.
• Confirm that your provider accepts your insurance plan.
• Ask about a sliding fee application if cost is a concern.
• Bring your medication list and immunization records.
• Ask about lab preparation, including fasting, if testing is scheduled.
• Confirm whether a test or specialty service is performed at your chosen clinic.
• Call ahead if you need a walk-in visit for a minor illness.
• Request an interpreter or accessibility accommodation while scheduling.
• For evening visits, use the Versailles Road clinic’s published extended-hours schedule and confirm availability.

Official Resources & Final Actions

Appointments: Use the official BCHC online scheduling portal or call your chosen clinic.

Locations and hours: Confirm details on the Bluegrass Community Health Center website.

Medical services: Review the BCHC services directory.

Sliding fees: Review the official payment assistance and patient FAQ.

Outreach: See BCHC community outreach information for mobile services and events.

Independent informational guide, not affiliated with BCHC. Do not submit private medical information through this website. Clinic hours, insurance participation, services and appointment availability may change.