White Memorial Health Center: Clinic Hours, Services & Appointments
White Memorial Community Health Center (WMCHC) is a nonprofit healthcare provider serving children, adults and seniors in Boyle Heights and surrounding East Los Angeles communities. It provides family medicine, pediatric care, women’s healthcare, dental treatment, mental health services, immunizations and preventive care.
The center operates on the Adventist Health White Memorial campus. The most important thing for patients is choosing the correct medical plaza, suite and department before leaving home.
Information reviewed October 22, 2026. Department hours are based primarily on the center’s July 30, 2025 patient handbook and published clinic information.
Clinic Hours: Which Department Is Open?
White Memorial Community Health Center does not have one identical schedule for every suite. Some medical services offer evening and Saturday appointments, while dental, OB/GYN and other departments follow weekday schedules.
| Department / Suite | Published Hours |
|---|---|
| Suite 5000 Pediatrics, Family Medicine & Mental Health |
Monday, Wednesday, Friday: 8 AM–5 PM Tuesday, Thursday: 8 AM–7 PM Saturday: 9 AM–3 PM |
| Suite 4300 Family Medicine & OB/GYN |
Monday–Friday: 8 AM–5 PM |
| Suite 4100 Dental Clinic |
Monday–Friday: 8 AM–5 PM |
| Suite 456 Medical Plaza I: Family Medicine & Mental Health |
Monday–Friday: 8 AM–5 PM |
| Sunday | No regular Sunday clinic hours published. |
White Memorial Community Health Center Locations & Suites
1828 E. Cesar E. Chavez Avenue
Los Angeles, CA 90033
- Suite 4100: Dental
- Suite 4300: Family Medicine and OB/GYN
- Suite 5000: Pediatrics, Family Medicine and Mental Health
- Suite 6100: Administration
Phone: 323-987-1200
Directions to Medical Plaza III1701 E. Cesar E. Chavez Avenue
Los Angeles, CA 90033
- Medical Office Building I
- Suite 456: Family Medicine
- Mental and behavioral health
- Preventive care and chronic-care services
- Telehealth and care coordination
Phone: 323-987-1200
Directions to Medical Plaza IHealthcare Services Available at White Memorial
Family Medicine
Annual checkups, preventive screenings, common illnesses, chronic-disease management, physical examinations and follow-up care.
Pediatrics
Well-child examinations, vaccinations, developmental concerns, routine illnesses and preventive care for children and teenagers.
OB/GYN & Prenatal Care
Gynecological examinations, Pap tests, birth-control counseling, pregnancy testing, prenatal healthcare and related screening services.
Dental Services
Dental examinations, cleanings, fluoride treatment, sealants, fillings, extractions and other general dentistry procedures.
Behavioral Health
Individual and family therapy, mental health support and behavioral healthcare integrated with primary care.
Immunizations
Age-appropriate vaccinations, preventive screenings and immunization counseling based on patient needs.
Telehealth Visits
Video or other appropriate remote appointments when the clinical team determines that virtual care is suitable.
Specialist Referrals
Coordination with medical specialists and insurance networks for services outside routine primary care.
Insurance Enrollment
Help understanding health coverage, Medi-Cal eligibility and available discount programs.
Which Suite Should You Visit?
| Your Healthcare Need | Useful Starting Location |
|---|---|
| General adult checkup | Family Medicine — Suite 4300, Suite 5000 or Suite 456, depending on provider availability. |
| Child’s medical appointment | Pediatrics — Medical Plaza III, Suite 5000. |
| Dental cleaning or tooth pain | Dental Clinic — Medical Plaza III, Suite 4100. |
| Pregnancy or gynecological care | OB/GYN — Medical Plaza III, Suite 4300. |
| Mental health counseling | Mental Health — Suite 5000 or Suite 456, according to appointment assignment. |
| Chronic illness management | Family Medicine — confirm the assigned provider and medical plaza. |
| Insurance or sliding-fee assistance | Call the main number and ask for patient enrollment or financial-assistance staff. |
These are department-location references, not a guarantee of same-day appointment availability. Always use the exact suite given during scheduling.
Insurance, Medi-Cal, Medicare & Uninsured Patients
White Memorial Community Health Center accepts many insurance plans, including Medi-Cal and Medicare, and provides assistance to patients who need affordable healthcare.
| Patient Situation | What to Know |
|---|---|
| Medi-Cal | Accepted through participating arrangements. Verify the specific managed-care plan and assigned provider. |
| Medicare | Accepted. Coverage and patient cost-sharing depend on the plan and treatment. |
| Private insurance | Many major plans accepted; network participation must be checked. |
| No insurance | Patients can ask about self-pay care and income-based sliding-fee discounts. |
| Limited income | Discounts may be available depending on household size and income. |
| Need insurance coverage | Certified enrollment counselors can assist with appropriate health-coverage applications. |
How the Sliding-Fee Program Works
The center uses a sliding-fee policy intended to make qualifying healthcare services affordable for patients with limited income. Eligibility is based on household size and income in relation to federal poverty guidelines.
The published policy describes multiple discount categories for households within the applicable federal poverty-level range. Your actual discounted payment depends on the center’s current policy, the service and your eligibility.
Apply for a Sliding-Fee Discount
- Ask about the program. Call 323-987-1200 or speak to registration staff.
- Explain your situation. Tell staff whether you are uninsured, underinsured or having difficulty paying.
- Identify your household. Be ready to provide the number of people in your household.
- Prepare income information. Ask which documents or financial-declaration forms are accepted.
- Complete the application. Submit the Sliding Fee Discount Program Application and any requested verification.
- Confirm your payment category. Ask about the expected charge for the specific visit or procedure.
- Check additional costs. Confirm whether outside laboratory work, medications or referred specialist care have separate charges.
How to Book a White Memorial Clinic Appointment
Both in-person and telehealth appointments are available for suitable care. Calling the main scheduling number is a straightforward way to confirm your assigned department and location.
- Choose the healthcare service. Identify whether you need family medicine, pediatrics, dental care, women’s health or behavioral healthcare.
- Call 323-987-1200. Tell the scheduling team whether you are a new or returning patient.
- Discuss timing. Ask for a morning, evening or Saturday appointment if your department offers it.
- Confirm your insurance. Provide the plan name or ask about self-pay discounts.
- Request language help. Tell staff if you prefer Spanish or another language or require an interpreter.
- Verify the building. Ask whether your visit is at Medical Plaza I or Medical Plaza III and record the suite number.
- Ask about preparation. Confirm paperwork, medication lists, vaccination records or referral requirements.
- Save your appointment details. Record the date, check-in time, address and any instructions.
What to Bring to Your First Appointment
Registration
- Photo identification, if available
- Contact information
- Insurance card, if insured
- Appointment confirmation
- Referral if requested
Medical Information
- Current medication list
- Known allergies
- Relevant prior medical records
- Immunization history for children
- Questions for your healthcare provider
Financial Assistance
- Household-size information
- Income documentation requested by staff
- Insurance or uninsured information
- Completed discount forms, if available
Ask about your specific check-in time when booking. New-patient paperwork and eligibility screening can take additional time.
Dental Care: What Treatments Are Offered?
The White Memorial dental clinic is located in Medical Plaza III, Suite 4100, at 1828 E. Cesar E. Chavez Avenue.
The official patient handbook describes general dental care for patients of different ages, including:
- Routine dental examinations
- Professional dental cleanings
- Fluoride treatments
- Dental sealants
- Fillings
- Tooth extractions
- Other procedures after clinical evaluation
The clinic reports six dental operatories, digital dental X-ray equipment and a panoramic X-ray unit.
Ask about the examination fee, insurance coverage, sliding-fee eligibility and whether a separate appointment is needed before a particular procedure.
Pediatrics, Vaccinations & Children’s Healthcare
The pediatric department is located in Suite 5000 at Medical Plaza III. The center provides general medical care for infants, children and adolescents.
Common Reasons Families Schedule a Visit
- Well-child and routine health examinations
- Immunizations and vaccine-record review
- Evaluation of common childhood illnesses
- Preventive screening
- School or activity-related physicals when available
- Follow-up for continuing pediatric health concerns
Parents should bring their child’s available vaccine records, medication information and relevant medical history. Ask about accepted insurance and whether specific vaccines are stocked before making a vaccination-only trip.
Women’s Health, Pregnancy & OB/GYN Services
Women’s health services are associated with Suite 4300 at Medical Plaza III. The center provides preventive women’s healthcare and pregnancy-related care.
| Service Area | Examples |
|---|---|
| Preventive gynecology | Well-woman examinations, Pap tests and indicated screenings. |
| Family planning | Birth-control counseling and reproductive-health discussions. |
| Pregnancy | Pregnancy testing, prenatal care and pregnancy-related follow-up. |
| STI care | Prevention counseling and sexually transmitted infection screening. |
| Additional screening | Age- and risk-appropriate screening guidance and specialist referrals. |
Published Suite 4300 hours: Monday–Friday, 8 AM–5 PM.
Patients seeking prenatal care should call to confirm the type of appointment, available provider and whether previous ultrasound or laboratory results should be brought.
Behavioral Health & Telehealth Appointments
White Memorial Community Health Center integrates behavioral healthcare with its primary-care services. Published services include individual and family therapy and support for mental health concerns.
Behavioral health services are associated with Suite 5000 at Medical Plaza III and Suite 456 at Medical Plaza I.
When Telehealth May Be Appropriate
The center offers telehealth for services when clinically appropriate. Not every medical, dental or behavioral health situation can be handled remotely, and an in-person examination may be required.
- Ask scheduling whether a virtual appointment is available for your need.
- Confirm the date, provider, phone or video format and applicable insurance.
- Use a private space and a reliable device or phone connection.
- Keep your medication list and relevant records nearby.
- Follow the clinic’s check-in or connection instructions.
- Ask how follow-up visits, prescriptions or referrals will be arranged.
For urgent mental health danger or immediate risk of harm, call 911. In the United States, the 988 Suicide & Crisis Lifeline is also available by calling or texting 988.
Patient Portal: Results, Refills & Messages
The official WMCHC website provides access to a patient portal. It is intended to help patients manage routine healthcare information without calling or visiting for every non-urgent request.
What You Can Do
- Review available laboratory results
- Send non-urgent messages to the healthcare team
- Request eligible medication refills
- Access information made available in your account
How to Get Portal Access
- Visit the White Memorial Community Health Center official homepage.
- Find the Patient Portal section.
- If you already have an account, select the login option.
- If you are new, use the signup instructions or ask clinic staff to assist.
- Have your email address ready for account setup.
- Ask 323-987-1200 for support if your account cannot be activated.
Medical Records, Patient Rights & Complaints
Patients can request copies of their medical records and receive information about their treatment. The center publishes medical-record release forms, privacy information and patient-rights materials in English and Spanish.
Requesting Medical Records
- Choose whether the records are for yourself or should be sent to another healthcare provider.
- Obtain the Authorization to Release Medical Records form.
- Provide the patient information and identify which records are requested.
- Specify the receiving person or organization, if applicable.
- Sign and date the authorization as required.
- Submit the form through an approved clinic process.
- Ask about identity verification, delivery method, processing and possible copying fees.
The center’s published records policy describes an effort to respond within five business days, with possible extensions under specified circumstances. Actual processing depends on the records and request.
Patient Rights
According to the handbook, patients have rights relating to respectful treatment, privacy, understandable communication, informed consent, participation in care decisions, access to medical information and the ability to raise concerns.
Interpretation services are available without charge when needed, including telephone or video interpretation in appropriate situations.
Parking, Public Transit & Arrival
The White Memorial clinics are located on the Adventist Health White Memorial campus in Boyle Heights, near East Cesar E. Chavez Avenue and State Street.
Patient Parking
Medical Plaza III has parking available on the lower levels beneath the clinical offices. The center states that parking is available for a fee, and its patient handbook describes one hour of parking validation.
Ask the clinic about validation when checking in, and retain the parking ticket if one is issued. Additional time may be charged.
Public Transportation
The official location information identifies Metro bus route 68 near the medical plaza and the Metro rail stop at Mariachi Plaza as a useful access point. Transit line names and schedules can change, so check the current transit journey before leaving.
From Mariachi Plaza, the clinic describes a walk of approximately three blocks to the campus.
Transportation Assistance
Some insurance plans offer non-emergency medical transportation for eligible members. Ask your insurance provider whether transportation to WMCHC is covered and how far in advance to schedule.
The hospital campus also advertises a limited patient transportation service through Adventist Health White Memorial. Because eligibility for community health center appointments is not guaranteed, confirm whether your particular visit qualifies before relying on it.
Before You Leave: Patient Checklist
Medical Appointment
- Confirm the appointment time.
- Check medical plaza and suite.
- Bring medication information.
- Bring insurance details, if applicable.
- Allow time for check-in.
Dental Appointment
- Go to Suite 4100.
- Confirm the procedure and price.
- Ask about dental coverage.
- Follow any preparation instructions.
- Bring requested records.
Financial Assistance
- Ask for sliding-fee screening.
- Prepare household information.
- Bring requested income proof.
- Confirm estimated charges.
- Ask about insurance enrollment.
Related Community Health Center Guides
For readers comparing affordable medical care, clinic schedules or income-based discounts in other areas, these published guides may also be useful.
Frequently Asked Questions
Where is White Memorial Community Health Center located?
Its clinics operate at 1828 E. Cesar E. Chavez Avenue, Medical Plaza III, and 1701 E. Cesar E. Chavez Avenue, Medical Plaza I, Los Angeles, CA 90033.
What are White Memorial Community Health Center hours?
Suite 5000 operates Monday, Wednesday and Friday 8 AM–5 PM, Tuesday and Thursday 8 AM–7 PM, and Saturday 9 AM–3 PM. Other departments generally operate Monday–Friday 8 AM–5 PM.
What is the White Memorial Community Health Center phone number?
The main scheduling and after-hours telephone number is 323-987-1200. The published fax number is 323-987-1212.
Is White Memorial Community Health Center open on Saturday?
Yes. Suite 5000 at Medical Plaza III publishes Saturday hours from 9 AM to 3 PM. Confirm the specific service or provider before visiting.
Does White Memorial accept Medi-Cal and Medicare?
Yes. The center accepts Medi-Cal, Medicare and many other health insurance plans. Verify your specific plan and provider network when scheduling.
Can uninsured patients receive care at White Memorial?
Yes. The center serves patients regardless of ability to pay and offers sliding-fee discounts based on household size and income for eligible patients.
Does White Memorial Community Health Center offer dental care?
Yes. Dental services are located in Suite 4100 at 1828 E. Cesar E. Chavez Avenue. Published hours are Monday–Friday, 8 AM–5 PM.
Does White Memorial provide pediatric and women’s healthcare?
Yes. Pediatric care is available through Suite 5000, while family medicine and OB/GYN services are associated with Suite 4300. Appointment and provider availability should be confirmed.
Does the health center offer telehealth and mental health services?
Yes. White Memorial offers mental health care and telehealth appointments when clinically appropriate. Mental health services are associated with Suites 5000 and 456.
Is parking available at White Memorial Community Health Center?
Yes. Parking is available on the hospital campus, including beneath Medical Plaza III. Fees may apply, and the patient handbook describes one hour of parking validation.
Official Information & Final Patient Actions
These official resources are useful for completing appointment requests, obtaining forms and reviewing the center’s patient policies.
- Official Contact Information, Hours & Location
- Medical, Dental, Pediatric & Women’s Health Services
- Expanded Clinic at 1701 E. Cesar E. Chavez Avenue
- Sliding-Fee Applications, Medical Records & Patient Forms
- Official Patient Handbook — English PDF
- Campus Parking, Transportation & Building Information
Last reviewed October 22, 2026. The handbook used for department-level details was updated July 30, 2025. Hours, provider availability, fees, insurance networks and parking arrangements may change. This guide is informational and is not a medical appointment service. For a life-threatening emergency, call 911.