Find St. Thomas Healthcare: Clinics, Hours, Appointments & Costs
St. Thomas Community Health Center provides affordable medical care throughout the New Orleans metro area. Its clinic at 1020 St. Andrew Street, New Orleans, LA 70130, serves patients from the Lower Garden District, Irish Channel and surrounding neighborhoods.
St. Thomas is a Federally Qualified Health Center (FQHC). It accepts Medicare, Medicaid and many private insurance plans, and offers income-based sliding-fee discounts for eligible uninsured and underinsured patients.
Central scheduling number
Monday–Friday
7:30 a.m.–4:30 p.m.
$50
Published 2026 minimum payment for eligible discounted services
Information reviewed October 21, 2026. Clinical hours, available appointments and medication services can differ by location.
St. Thomas Community Health Center Hours
| Service / Location | Published Hours |
|---|---|
| St. Andrew Street clinic | Monday–Friday, 7:30 a.m.–4:30 p.m. |
| Magazine Street clinics | Monday–Friday, 7:30 a.m.–4:30 p.m. |
| Columbia Parc clinic | Monday–Friday, 7:30 a.m.–4:30 p.m. |
| Gretna clinic | Monday–Friday, 7:30 a.m.–4:30 p.m. |
| Holiday Drive clinic | Monday–Friday, 7:30 a.m.–4:30 p.m. |
| Magazine Street pharmacy | Monday–Friday 8 a.m.–5:30 p.m.; Saturday 9 a.m.–2 p.m. |
| Columbia Parc pharmacy | Monday–Friday, 8 a.m.–4:30 p.m. |
| General De Gaulle pharmacy | Monday–Friday 8 a.m.–5:30 p.m.; Saturday 9 a.m.–2 p.m. |
Clinic Locations Across New Orleans & Gretna
The official St. Thomas location directory includes medical clinics and pharmacies. The following addresses help you choose the correct service and avoid arriving at a pharmacy when you intended to see a physician.
| Facility | Address |
|---|---|
| St. Thomas Community Health Center | 1020 St. Andrew St., New Orleans, LA 70130 |
| Donald T. Erwin Center | 1936 Magazine St., New Orleans, LA 70130 |
| St. Thomas at 2000 Magazine | 2000 Magazine St., New Orleans, LA 70130 |
| Mary M. Abell Primary Care Clinic | 2014 Magazine St., New Orleans, LA 70130 |
| St. Thomas Pharmacy | 2010 Magazine St., New Orleans, LA 70130 |
| Columbia Parc Clinic & Pharmacy | 3943 St. Bernard Ave., New Orleans, LA 70122 |
| St. Thomas Gretna | 230 Ochsner Blvd., Gretna, LA 70056 |
| St. Thomas on Holiday Drive | 3500 Holiday Dr., New Orleans, LA 70114 |
| General De Gaulle Pharmacy | 3221 General De Gaulle Dr., New Orleans, LA 70114 |
Choose the Closest Service Area
Use the St. Andrew or Magazine Street clinics. These locations share the central appointment number and nearby patient parking.
The Columbia Parc clinic at 3943 St. Bernard Avenue also has a pharmacy at the same address.
The Gretna medical clinic is at 230 Ochsner Boulevard. Verify the appointment location when booking.
The Holiday Drive clinic provides medical care at 3500 Holiday Drive. A pharmacy is listed separately on General De Gaulle Drive.
Official addresses, location-specific telephone numbers and current hours.
Medical Services Available at St. Thomas
The health center provides preventive, ongoing and specialty healthcare. Some services are offered only at selected clinic sites, so ask for the correct location when scheduling.
Routine visits, preventive checkups, evaluation of illness and follow-up care for chronic medical conditions.
Medical services for children, including routine pediatric care and evaluation of illness.
Preventive women’s healthcare, reproductive health services and clinician-directed screening.
Mental health counseling and care coordination. Ask about psychiatry or counseling appointments.
Cardiology assessment and selected heart/vascular diagnostic services.
Eye examinations and evaluation of vision-related concerns at the designated St. Andrew Street clinic.
HIV-related healthcare and HIV-prevention services, including PrEP.
Medical assessment and care related to hepatitis C infection.
Ongoing medical support for diabetes, hypertension and other long-term health conditions.
Same-Day & Walk-In Appointments
St. Thomas advertises same-day and next-day appointments for routine and non-emergency medical concerns. Its clinics offer open-access care, but availability is not guaranteed at a particular time.
Examples of Concerns to Discuss with Scheduling
- Cold, sore throat, sinus or ear symptoms
- Non-emergency infections and minor illnesses
- Blood pressure or diabetes follow-up
- Medication or chronic-condition concerns
- Minor skin complaints or uncomplicated injuries
- Follow-up medical testing or clinician assessment
How to Get a Same-Day Visit
- Call early. Telephone scheduling opens at 7 a.m.
- Explain the concern. Tell staff your main symptoms and whether you are an existing patient.
- Choose a suitable location. Ask about Magazine Street, St. Andrew Street, Columbia Parc, Gretna or Holiday Drive.
- Confirm the available time. The clinic may suggest a same-day or next-day appointment.
- Ask what to bring. Prepare your identification, medications, insurance information or sliding-fee documents.
- Get confirmation. If using the online form, wait for staff to confirm the appointment before assuming it is booked.
Insurance, Medicaid, Medicare & Sliding Fees
St. Thomas welcomes insured and uninsured patients. The price you pay depends on your coverage, income-based eligibility and the services received.
| Payment Category | What to Know |
|---|---|
| Louisiana Medicaid | Participating managed-care plans are accepted; verify the exact plan and provider network. |
| Medicare | Accepted; applicable uncovered charges and cost-sharing depend on coverage. |
| Private insurance | Many major plans accepted, including selected Blue Cross Blue Shield, Humana, Cigna, Aetna and UnitedHealthcare networks. |
| Uninsured / underinsured | Income-based sliding-fee discount screening is available. |
| Sliding-fee minimum | The published 2026 minimum service payment is $50. |
| Without income verification | The clinic states that the full-cost visit charge may be $120–$160. |
Proof of Income Accepted for Discounts
- Latest tax documents, such as W-2 or Schedule C
- Recent pay stubs
- Social Security, SSI or disability benefit statements
- Unemployment or child-support documentation
- Official letters explaining income or financial support
For an official letter stating that someone supports the applicant, the clinic asks for the supporter’s name, address and phone number. Financial information is handled confidentially by the clinic.
Before Your First Visit
If you are uninsured, call 504-529-5558 and ask what income documentation is required for your household and service. Do not assume all discounted visits are free.
New Patient Checklist & Arrival Time
St. Thomas asks patients to bring these items to their healthcare appointments:
| Item | Purpose |
|---|---|
| Valid photo ID | Registration and identity verification |
| Health insurance card, if insured | Coverage and billing verification |
| All current medications | Clinician review of medications and dosages |
| Income documents, if seeking discounts | Sliding-fee eligibility evaluation |
| Previous medical information, when relevant | Supporting continuity of care and specialist appointments |
Appointment Request Steps
- Call 504-529-5558 or open the official appointment-request form.
- Select the medical department and say whether you are a new or returning patient.
- Choose your preferred clinic and, when applicable, your preferred provider.
- State your appointment preference for in-person or telemedicine care.
- Request language assistance if you prefer a Spanish-speaking care team.
- Submit your contact information and suitable appointment timing.
- Wait for staff confirmation. The online request is not itself a confirmed appointment.
- Prepare for your visit and arrive 15–30 minutes early as applicable.
Telemedicine: How Virtual Visits Work
St. Thomas offers telemedicine visits for suitable medical concerns. An appointment must be scheduled before joining the virtual consultation.
- Schedule a virtual appointment. Call the clinic or select the telemedicine option when requesting an appointment.
- Confirm your contact number. The clinic normally sends a virtual waiting-room link by text. You can request email delivery.
- Prepare your phone or computer. Have a charged device, working internet connection and a quiet location.
- Open the appointment link. Follow the on-screen instructions to enter the virtual waiting room.
- Complete check-in. Wait for the medical provider to connect and provide any requested information.
- Ask about the next step. Confirm prescriptions, laboratory work, referrals or follow-up needs before ending the appointment.
Pharmacy Locations & Prescription Services
St. Thomas operates pharmacies separate from some medical clinic entrances. The organization advertises prescription refills, auto-refill options, home delivery for qualifying patients and up to 90-day supplies for suitable maintenance medications.
| Pharmacy | Telephone | Published Hours |
|---|---|---|
| 2010 Magazine St., New Orleans | 504-577-2274 | Mon–Fri 8 a.m.–5:30 p.m.; Sat 9 a.m.–2 p.m. |
| 3943 St. Bernard Ave., New Orleans | 504-293-7584 | Mon–Fri 8 a.m.–4:30 p.m. |
| 3221 General De Gaulle Dr., New Orleans | 504-293-7582 | Mon–Fri 8 a.m.–5:30 p.m.; Sat 9 a.m.–2 p.m. |
Before Requesting a Refill
- Have the medication name and prescription information available.
- Confirm whether refills remain on the prescription.
- Ask about insurance coverage and discounted medication eligibility.
- Confirm the correct pharmacy address.
- Ask whether home delivery is available for your address and medication.
- Check whether a new appointment or prescription is required.
For an urgent medication issue, call the appropriate pharmacy or central medical number. After-hours medical staff are not a routine prescription-refill service.
After-Hours Medical Help
Established St. Thomas patients may reach an on-call healthcare provider by calling 504-529-5558 outside clinic hours for urgent concerns that cannot wait until the next business day.
The official policy specifies that the after-hours service is not intended for medication refills. It is also not a replacement for emergency services.
Patients who need to cancel or change appointments can also use the clinic’s official rescheduling form.
Parking, Directions & Clinic Map
St. Thomas Community Health Center
1020 St. Andrew Street
New Orleans, Louisiana 70130
Parking at Magazine Street Clinics
The organization lists off-street parking on St. Andrew Street behind the yellow Donald T. Erwin Center building. This serves the nearby Magazine Street and St. Andrew Street clinic cluster.
Public Transit
The official walk-in information identifies transit access to Columbia Parc using the 51 and 31 bus routes, Gretna via W8, and the Algiers/Holiday Drive area using routes 114 and 105. Route assignments can change; verify the current New Orleans RTA or Westbank transit timetable before relying on a specific service.
Accessibility & Language Assistance
Patients should request accessibility assistance when arranging an appointment if they need support with mobility, hearing, vision or communication. The appointment form also allows visitors to ask for a Spanish-speaking provider and care team.
Choose the Right Care Before You Visit
Book primary care, pediatrics, women’s health or chronic disease management. Mention medication needs and previous health records.
Call at 7 a.m. for same-day or next-day appointment availability, or ask about the clinic’s walk-in process.
Ask for optometry at the 1020 St. Andrew Street location. Confirm whether a referral or separate appointment is needed.
Call the cardiology team at 504-529-9115 about heart and vascular evaluation. Selected noninvasive testing is at 2014 Magazine Street.
Ask about counseling and behavioral health or psychiatry services, current availability and insurance coverage.
Choose the correct St. Thomas pharmacy and confirm hours, refills, insurance and home-delivery eligibility.
Official Patient Resources
- All St. Thomas clinic and pharmacy locations
- Medical services by specialty
- Request an appointment
- Same-day and walk-in care
- 2026 sliding-fee schedule and insurance information
- New patient preparation
- Telemedicine joining instructions
- Reschedule or cancel an appointment
- Contact and after-hours guidance
Frequently Asked Questions
Where is St. Thomas Community Health Center located?
The St. Andrew Street clinic is at 1020 St. Andrew Street, New Orleans, LA 70130. St. Thomas also operates other medical clinics and pharmacies in New Orleans and Gretna.
What are the St. Thomas Community Health Center hours?
The main medical clinics generally operate Monday through Friday, 7:30 a.m.–4:30 p.m. Pharmacy hours differ, and some pharmacies are open Saturday.
What is the St. Thomas appointment phone number?
Call 504-529-5558 for medical appointments, clinic questions and after-hours urgent concerns for established patients. Scheduling telephone lines open at 7 a.m.
Does St. Thomas accept patients without insurance?
Yes. St. Thomas is a Federally Qualified Health Center that welcomes uninsured and underinsured patients and offers income-based sliding-fee discounts to those who qualify.
How much does a visit cost without insurance?
The clinic’s published 2026 sliding-fee minimum is $50 for eligible discounted services. Without income verification, a full-cost visit may be $120–$160. Additional services can affect the final bill.
Does St. Thomas accept Medicaid and Medicare?
Yes. St. Thomas accepts Medicaid, Medicare and many private insurance plans. Patients should verify their specific coverage, plan network and applicable charges before visiting.
Can I get a same-day or walk-in appointment?
St. Thomas offers same-day and next-day appointments for many non-emergency healthcare needs. Call as early as possible or submit an online appointment request, then wait for staff confirmation.
Does St. Thomas offer pediatric and women’s healthcare?
Yes. The organization lists pediatrics, adult primary care, women’s health, chronic care, HIV and hepatitis C services, as well as selected specialty care.
Does St. Thomas offer telemedicine?
Yes. Patients can schedule a telemedicine appointment and receive a virtual waiting-room link by text message or, when requested, email. An appointment is required before joining.
What should I bring to a first appointment?
Bring valid photo identification, your insurance card if insured, all current medications and income verification if applying for sliding-fee discounts. New patients should arrive approximately 30 minutes early.
This independent visitor guide is not an official St. Thomas appointment or billing service. Confirm clinic availability, insurance coverage and your actual charges with St. Thomas Community Health Center. Medical emergencies require emergency services.