Find AICHC Care: Locations, Hours, Costs & Appointments
All-Inclusive Community Health Center (AICHC) is a nonprofit community healthcare provider serving patients throughout Los Angeles County. It offers primary care, children’s healthcare, preventive screenings, women’s health, behavioral healthcare and other services, including options for patients without health insurance.
Patients can visit its Burbank, Eagle Rock or Northridge clinics. Most locations operate Monday through Friday, 8 a.m. to 5 p.m. Burbank also provides limited Saturday hours.
*The official contact page lists Eagle Rock ZIP 90064, while the provider’s patient FAQ and multiple local healthcare directories list 90065. Verify the ZIP when arranging transportation.
Information reviewed October 20, 2026. Hours and individual service availability can change.
All-Inclusive Community Health Center Hours
| Clinic | Hours |
|---|---|
| Burbank | Monday–Friday: 8 a.m.–5 p.m. 2nd and 4th Saturday: 9 a.m.–2 p.m. Sunday: Closed |
| Eagle Rock | Monday–Friday: 8 a.m.–5 p.m. Saturday: Extended hours temporarily suspended Sunday: Closed |
| Northridge, Suite 200 | Monday–Friday: 8 a.m.–5 p.m. Saturday–Sunday: Closed |
| Northridge, Suite 101 | Monday–Friday: 8 a.m.–5 p.m. Daily closure: 12–1 p.m. Saturday–Sunday: Closed |
Clinic hours are not the same as appointment availability. If you need laboratory testing, immunizations, a provider visit or prescription assistance, ask the office whether that service is available during your preferred time.
Medical Services Available at AICHC
AICHC provides care for children and adults. Its published services include the following, although individual clinics may provide different services or arrange referrals.
- Family medicine
- General and internal medicine
- Routine physical examinations
- Preventive checkups
- School, sports and employment physicals
- Well-child visits
- Childhood immunizations
- Growth and development monitoring
- General pediatric care
- Preventive health assessments
- Gynecology
- Pap smears and breast examinations
- Pregnancy testing
- Family planning
- Prenatal care referrals
- Perimenopausal care
- Diabetes
- High blood pressure
- Asthma
- Thyroid conditions
- Acid reflux
- Other ongoing conditions
- HIV and STI testing
- Tuberculosis screening
- Glucose and cholesterol checks
- Cancer screening coordination
- Anemia screening
- Smoking cessation support
- Mental health assessments
- Psychiatric services
- Anxiety and depression care
- Substance-use support and referrals
- Coordination with specialty providers
Some services are described by AICHC as free for eligible patients, such as certain immunizations, HIV/STI testing, pregnancy testing, and glucose or cholesterol checks. Do not assume every test or visit is free: eligibility, program funding, available supplies and insurance can affect the cost.
How Much Does AICHC Cost?
AICHC serves patients regardless of their ability to pay. It accepts major insurance types, including Medi-Cal and Medicare, and offers discounted essential services through a sliding-fee scale for qualifying patients.
| Your situation | What to expect |
|---|---|
| Have Medi-Cal | Ask the clinic to verify eligibility, assigned plan and covered services. |
| Have Medicare | Confirm that the clinic and your particular plan are accepted. |
| Have private insurance | Check network status, copays, referrals and deductible requirements. |
| No health insurance | Ask for sliding-fee screening based on household size and income. |
| Need a specific free service | Confirm whether the service is free for your eligibility category before the appointment. |
Sliding-Fee Discounts Explained
The clinic’s patient FAQ describes its uninsured sliding-fee program as applying to patients without insurance whose income meets the stated threshold of 200% of federal poverty guidelines. The center’s broader sliding-fee notice says discounts depend on family size and income.
Because income thresholds and program details may change annually, do not rely on an old dollar limit. Ask the clinic to calculate your eligibility using the applicable current guidelines.
How to Become a New Patient
According to AICHC, new patients can register in person during clinic intake hours. Walk-ins are welcome, but calling ahead is recommended to reduce waiting and confirm the appropriate clinic.
New-Patient Checklist
- Photo identification, if available.
- Current medication list, including doses if known.
- Medical records from doctors seen during the past three years, if available.
- Insurance details or an insurance termination letter, if applicable.
- Income documentation if required for the program or discount.
- Any specialist or hospital records relevant to the visit.
- Written questions about your symptoms or ongoing treatment.
The center’s FAQ says nonurgent appointments may be available immediately or may take approximately 2–7 days, depending on scheduling. This is guidance, not a guaranteed waiting time.
Appointments, Walk-Ins & Telehealth
AICHC accepts walk-ins, but an advance appointment is preferred. The practice also advertises telehealth visits for primary care, psychiatric care and pediatric care.
| Visit type | What to do |
|---|---|
| Routine checkup | Call to schedule a primary care visit. |
| New-patient visit | Confirm intake requirements and bring your documents. |
| Same-day health concern | Call before traveling and ask about urgent same-day availability. |
| Telehealth | Ask whether your condition is suitable for a phone or video appointment. |
| Medication refill | Established patients should contact the clinic; provider review and tests may be required. |
| Medical records | Request a release form or contact the medical records department. |
After-Hours Medical Help
AICHC publishes an after-hours physician contact service for urgent needs. Patients can call their clinic number and follow the telephone instructions. The center says an on-call provider is available outside regular office hours and that interpretation is available.
For its main office, call 818-843-9900. If asked to leave a message, AICHC states that the on-call service aims to return calls within 30 minutes.
AICHC Clinic Locations & Directions
1311 N. San Fernando Blvd
Burbank, CA 91504
Phone: 818-843-9900
Fax: 818-843-9901
Hours: Monday–Friday, 8 a.m.–5 p.m.; 2nd and 4th Saturday, 9 a.m.–2 p.m.
Directions to Burbank →3920 Eagle Rock Blvd, Suite A
Los Angeles, CA 90065
Phone: 323-255-5225
Fax: 323-255-5229
Hours: Monday–Friday, 8 a.m.–5 p.m.; weekend extended hours currently suspended according to the official location page.
Directions to Eagle Rock →17114 Devonshire St
Suite 200 / Suite 101
Northridge, CA 91325
Phone: 818-646-1771
Fax: 818-855-2335
Hours: Monday–Friday, 8 a.m.–5 p.m.; Suite 101 lists a daily noon–1 p.m. closure.
Directions to Northridge →For public transportation, check the route to your exact clinic address and allow extra time for transfers. Parking availability and accessibility arrangements should be confirmed directly with the location, rather than assumed.
Language Assistance & Patient Support
AICHC describes a multilingual care team and interpretation support. Languages identified on its official website include English, Spanish, Armenian, Russian, Vietnamese and Farsi. Interpretation for additional languages is offered through a telephone language service.
If English is not your preferred language, tell the receptionist which language you need when booking. Ask whether an interpreter will be available for the appointment, instructions and follow-up discussion.
The center also describes Covered California enrollment counseling. Ask if a counselor can help you understand available insurance options, enrollment requirements and application steps.
Prescription Refills & Medical Records
Existing patients can use the main Burbank phone line to reach the appropriate department:
- Medical records: Call 818-843-9900 and select option 4.
- Dispensary or medication questions: Call 818-843-9900 and select option 2.
- Medication refill: A clinician may need to review the request and may require an appointment or testing.
- Records release: A signed authorization is required.
According to the clinic’s FAQ, once it receives a completed medical records authorization, it states that records will be provided within 10 business days. Requests can also be sent to its medical records department by fax at 818-843-9901 or mail to the Burbank address.
Patient rights, privacy information, consent forms and release forms are available through the official patient-information page.
Quick Help: Which Number Should You Call?
| Need | Contact |
|---|---|
| Burbank appointment or general inquiry | 818-843-9900 |
| Eagle Rock appointment | 323-255-5225 |
| Northridge appointment | 818-646-1771 |
| Medical records | 818-843-9900, option 4 |
| Dispensary | 818-843-9900, option 2 |
| Urgent after-hours concern | Call your clinic and follow its after-hours instructions |
| Life-threatening emergency | 911 |
Frequently Asked Questions
1. Where is All-Inclusive Community Health Center located?
AICHC has three main clinic locations: Burbank at 1311 N. San Fernando Blvd, Eagle Rock at 3920 Eagle Rock Blvd, and Northridge at 17114 Devonshire St. The provider also lists two suite numbers at its Northridge address.
2. What time does All-Inclusive Community Health Center open?
Its clinics generally open at 8 a.m. Monday through Friday and close at 5 p.m. Burbank lists additional hours on the second and fourth Saturdays from 9 a.m. to 2 p.m.
3. Does AICHC accept patients without health insurance?
Yes. The health center serves uninsured patients and offers sliding-fee discounts to qualifying individuals based on household size and income.
4. Is All-Inclusive Community Health Center free?
Not every visit or treatment is free. Certain services may be provided at no cost for eligible patients, and sliding-fee discounts may reduce other charges. Ask the clinic about your particular service before visiting.
5. Does AICHC accept Medi-Cal and Medicare?
Yes. AICHC says it accepts Medi-Cal, Medicare and major insurance types. Specific plan participation, referrals, covered services and copays should be confirmed with the clinic.
6. Can I walk in without an appointment?
Walk-in patients are welcome, but appointments are recommended. Calling first helps confirm the correct clinic, provider availability and registration requirements.
7. What documents should new patients bring?
Bring photo identification if available, a medication list, relevant medical records, applicable insurance documents and income verification if requested for a program. A Social Security number is not required for patient registration.
8. Does AICHC offer mental health services?
Yes. AICHC lists behavioral health and psychiatric services, including assessment and treatment of common mental health conditions. More specialized services may be arranged through referrals.
9. Can I get a TB test or employment physical?
Yes. The clinic’s FAQ says these services can be provided to active patients, with appropriate provider evaluation or orders. New patients must complete registration first.
10. How do I contact AICHC after hours?
Call your clinic’s phone number and follow the automated instructions to reach the after-hours service. AICHC publishes 24/7 on-call physician access for urgent medical concerns. Call 911 for emergencies.
Official Information & Patient Resources
- AICHC Official Website — organization information, current notices and patient programs.
- Locations & Hours — clinic addresses, phone numbers and extended-hour schedules.
- Services Provided — primary care, screenings, immunizations, behavioral health and referrals.
- Patient Resources & Forms — registration information, consent documents and records procedures.
- Sliding-Fee Discounts — financial assistance policy.
- Official Patient FAQ — insurance, registration, records and prescription questions.
- After-Hours & Same-Day Access — urgent contact procedures.
Independent information guide. Not operated by All-Inclusive Community Health Center. This page provides general facility and patient-access information, not individualized medical advice. Details were reviewed October 20, 2026.