Community Mental Health Center: Services & Hours

Southeastern Indiana · Mental Health Services · 2026

Find Mental Health Care, Same-Day Assessments & Clinic Hours

Community Mental Health Center, Inc., now operating as INcompass Healthcare, provides behavioral healthcare, addiction treatment, psychiatric services, youth and family support, crisis intervention and primary care at selected locations across southeastern Indiana.

Whether you are seeking a first appointment, restarting treatment, helping a family member or checking a clinic’s schedule, the information below explains where to start.

Appointments & General Help

812-537-1302

Main INcompass Healthcare telephone number.

24-Hour Crisis Support

812-532-2595

Crisis telephone support available day and night.

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Find the Information You Need

Center Name Locations & Hours Mental Health Services Crisis Care First Appointment Insurance & Costs Children & Families Addiction Treatment Portal & Refills Directions 10 FAQs Official Sources

Community Mental Health Center Is Now INcompass Healthcare

The organization previously known as Community Mental Health Center, Inc. operates as INcompass Healthcare. Its services include community behavioral health and addiction care for people living in southeastern Indiana.

Primary Service Area

Dearborn County
Franklin County
Ohio County
Ripley County
Switzerland County

Who Can Request Help?

Adults seeking mental healthcare
Children, teenagers and families
People experiencing substance-use problems
Patients needing psychiatric assessment
People needing crisis assistance
Existing patients requiring continuing care

Not every community mental health center is INcompass Healthcare. Other states and counties have different providers. This guide focuses on the former Community Mental Health Center, Inc. serving southeastern Indiana.

Community Mental Health Center Locations & Opening Hours

Different offices provide different combinations of mental health, psychiatric, addiction, youth and primary care services. Select the location that offers the service you need.

Lawrenceburg Locations

Location & Phone	Address	Published Hours
Main Center 812-537-1302	285 Bielby Road Lawrenceburg, IN 47025	Psychiatry: Monday–Friday, 8:30 a.m.–5 p.m.
Plaza Outpatient Office 812-537-7375	401 W. Eads Parkway, Suite 450 Lawrenceburg, IN 47025	Mon & Thu: 8 a.m.–7 p.m. Tue & Wed: 8 a.m.–6 p.m. Fri: 8 a.m.–4 p.m.
Ludlow Office 812-537-7378	281 Bielby Road Lawrenceburg, IN 47025	Monday–Friday: 8 a.m.–4 p.m.
TIP Office 812-532-3415	401 W. Eads Parkway, Suite 420 Lawrenceburg, IN 47025	Mon–Thu: 8 a.m.–5 p.m. Fri: 8 a.m.–2 p.m.
Focus House 812-532-3487	276 Bielby Road Lawrenceburg, IN 47025	Mon–Thu: 8 a.m.–5 p.m. Friday: Closed
South IFS 812-537-7382	710 W. Eads Parkway Lawrenceburg, IN 47025	Monday–Thursday: 8 a.m.–6 p.m.
CARE Resource Connection 812-537-7379	132 Industrial Drive Lawrenceburg, IN 47025	By appointment only

Separate crisis location: The Crisis Care Center at 285 Bielby Road is open 24 hours a day, seven days a week for youth and adults. Its round-the-clock access does not mean all other offices at that address offer routine walk-in appointments overnight.

Other Southeastern Indiana Offices

Office	Address & Phone	Published Hours
Batesville — George Street	215 E. George Street 812-934-4210	Mon–Thu: 8 a.m.–6 p.m. Fri: 8 a.m.–4 p.m.
Batesville — Park Office	16 N. Park Avenue 812-934-5162	Mon–Tue: 8 a.m.–5 p.m. Wed–Thu: 8 a.m.–4 p.m. Fri: 8 a.m.–3 p.m.
Batesville — Depot Office	15 N. Depot Street 812-934-2838	Mon–Fri: 8 a.m.–4:30 p.m.
Brookville Office	9127 Oxford Pike 765-647-4173	Mon–Thu: 7:30 a.m.–6 p.m.
Vevay Office	1037 W. Main Street 812-427-2737	Mon–Thu: 8 a.m.–6 p.m. Fri: 8 a.m.–3 p.m.

These are published office hours. Appointment schedules, holidays, departmental hours and available clinicians can differ. Check before visiting.

Official Locations & Updates

What Mental Health Services Are Available?

INcompass provides several levels of behavioral healthcare. The right service depends on a clinical assessment, age, symptoms and individual circumstances.

Service	What It Can Help With
Individual Counseling	Emotional distress, depression, anxiety, trauma-related concerns, coping skills and other behavioral health needs.
Psychiatry	Psychiatric evaluation, medication assessment, treatment planning and ongoing medication management.
Group & Family Services	Support for eligible patients and family members through group-based or family-focused interventions.
Case Management	Coordinating care, community resources and practical support for eligible individuals.
Addiction Treatment	Assessment and treatment for alcohol or drug problems, including appropriate outpatient and recovery services.
Youth & Family Care	Child and adolescent mental health services, family support and age-specific programs.
Inpatient Care	Closely supervised treatment for selected acute psychiatric conditions when inpatient admission is clinically appropriate.
Primary Care	Routine medical care at designated INcompass locations.
Community Support	Eligible patients may receive housing, employment, vocational or other community-based recovery support.

Which service should you request? For a first assessment, use the same-day access process. For ongoing medication questions, use your treatment team or MedLine. For immediate mental health crisis support, use the dedicated crisis line.

24-Hour Mental Health Crisis Care

INcompass Healthcare provides crisis telephone support, mobile crisis response and a dedicated Crisis Care Center.

24 Hours / 7 Days

Local Crisis Line

812-532-2595

Toll-free: 877-849-1248

Contact the crisis team when immediate mental health assessment or support is needed.

Walk-In Crisis Care

Crisis Care Center

285 Bielby Road
Lawrenceburg, IN 47025

Hours: Open 24/7 for youth and adults.

Call ahead when possible to describe the situation and ask about safe arrival arrangements.

Types of Crisis Assistance

Someone to talk to: Telephone crisis support.
Someone to respond: Mobile crisis response when appropriate and available.
Somewhere to go: The Lawrenceburg Crisis Care Center.

Emergency situations: If there is immediate danger, a serious medical emergency or a life-threatening situation, call 911 or go to the nearest emergency department. For nationwide confidential emotional crisis support in the United States, call or text 988.

Important distinction: A 24-hour crisis center is not the same as a regular outpatient counseling office. Routine counseling and psychiatry generally follow scheduled clinic hours.

How to Start Mental Health Treatment

New or returning patients can begin through INcompass Healthcare’s Same Day Access service during specified hours at participating locations.

Same-Day Access Hours

Office	Walk-In Assessment Window
Lawrenceburg Plaza	Monday–Thursday, 9 a.m.–3 p.m.
Batesville George Street	Monday and Thursday, 9 a.m.–3 p.m.
Brookville	Wednesday, 9 a.m.–3 p.m.
Vevay	Tuesday, 9 a.m.–3 p.m.

Same-day access does not guarantee every treatment will occur that day. It is an entry point for assessment and connection to services. Follow-up appointments and specialty services may require scheduling.

Step-by-Step: First Appointment

Choose the nearest same-day office. Use the city and schedule above.
Check its assessment day. Not every location accepts same-day assessments every weekday.
Call if you need assistance. Use 812-537-1302 for general information or the specific office number.
Explain your needs. State whether you are seeking adult counseling, youth services, addiction treatment, psychiatric care or another service.
Prepare basic documents. Bring available identification, insurance information, medication details and any relevant referral paperwork.
Attend the assessment. Explain your concerns and discuss available treatment options with the care team.
Discuss cost and coverage. Ask about insurance eligibility, out-of-pocket charges and available assistance.
Confirm the care plan. Obtain the follow-up appointment, office address and next steps.

Official Getting Started Guide Call Main Office

Already a patient? To book or change an existing appointment, contact your provider’s office directly rather than treating every visit as a new same-day intake.

Insurance, Treatment Costs & Payment Assistance

Community behavioral health services may be funded through insurance, public programs, self-payment or other eligibility-based assistance arrangements.

With Insurance

Ask whether your exact plan is accepted.
Confirm whether your clinician is in network.
Check deductibles and copayments.
Ask about psychiatric, counseling and medication coverage separately.
Confirm any referral or prior-authorization requirements.

Without Insurance

Ask about self-pay charges.
Request information on financial assistance.
Ask whether an income-based discount applies.
Discuss Indiana Medicaid eligibility if relevant.
Request an estimate for planned non-emergency treatment.

Questions to Ask About Your Bill

Question	Why It Matters
What is the intake cost?	Initial assessments can be billed differently from follow-up counseling.
How much are psychiatry visits?	Medication management may involve different charges.
Are laboratory tests or prescriptions extra?	Some services may be billed separately.
Is there an income-based discount?	Eligibility-based assistance can reduce costs for some patients.
Can I receive an estimate?	Helps uninsured and self-pay patients understand expected charges.

Billing and medical records: 812-537-1302, option 5.

No universal flat fee: The cost of counseling, psychiatric services or addiction treatment depends on service type, insurance, eligibility and clinical needs. Contact billing for the applicable amount rather than relying on generic prices.

Official insurance and billing information

Children, Teenagers & Family Mental Health Services

INcompass offers youth and family services intended to help children, teenagers and young adults with behavioral health needs and related community supports.

Child & Adolescent Support

Assessment, behavioral health treatment and coordination with families or other systems when appropriate.

Starting point: Ask for youth and family services at the appropriate INcompass location.

Wraparound Services

Coordinated support for eligible children with significant mental health needs and their families.

Eligibility and referral procedures are determined by the applicable Indiana program.

Transition to Independence (TIP)

Services for eligible young people ages 16–26 focusing on education, employment, daily living and greater independence.

FIRE Peer Support

Peer engagement, advocacy and practical support for participating youth and young adults.

What Parents or Guardians Should Prepare

The child’s age and basic contact information.
A description of the concerns prompting the visit.
Relevant school, medical or behavioral health information.
Current medications, if any.
Insurance information, where applicable.
Guardianship or consent documentation if required.

Privacy and consent: Rules for minor patients vary by treatment type, age and Indiana law. Ask the clinic which information a parent or guardian can access and which permissions are required.

Addiction Treatment & Recovery Support

INcompass provides addiction-related behavioral healthcare and recovery services for eligible individuals. Available treatment can vary by diagnosis, location and clinical assessment.

Potential Treatment Components

Substance-use assessment and care planning.
Outpatient counseling and structured treatment.
Medication-related addiction care where clinically indicated.
Psychiatric assessment for co-occurring disorders.
Recovery planning and ongoing support.
Referrals or higher levels of care when needed.

Alcohol or sedative withdrawal can be medically dangerous. Do not assume routine outpatient counseling provides medically supervised detoxification. Seek urgent medical evaluation for severe withdrawal symptoms or other emergencies.

If you are unsure which program fits your needs, begin through Same Day Access or ask for the addiction services team.

Official addiction services and recovery programs

Patient Portal, Medication Refills & Medical Records

Medication Questions

Existing patients can use the INcompass MedLine for medication questions or refill requests.

812-532-3428

The provider asks patients to allow up to 48 business hours for a response.

Billing, Records & Portal

Billing / medical records:
812-537-1302, option 5

Patient portal assistance:
812-537-1302, option 6

The provider instructs patients to ask the front desk about patient portal signup.

How to Request a Medication Refill

Check the medication name and prescription information.
Contact MedLine at 812-532-3428 or use the official MedLine request option.
Provide the information the care team requests.
Allow the published response period.
Contact the treating office about urgent scheduling concerns.

Do not use MedLine for emergencies. It is not an immediate-response crisis service. Call the dedicated crisis number for behavioral health crises, or 911 for life-threatening emergencies.

Current patient resources and portal instructions

Main Center Map & Directions

INcompass Healthcare — Main Center
285 Bielby Road
Lawrenceburg, IN 47025
General phone: 812-537-1302

Directions to Main Center Find Another Office

Arrival tip: Several INcompass offices operate in Lawrenceburg, including locations on Bielby Road and Eads Parkway. Check the exact office, suite and address in your appointment confirmation.

Frequently Asked Questions

1. What is Community Mental Health Center called now?

Community Mental Health Center, Inc. in southeastern Indiana now operates as INcompass Healthcare.

2. Where is the main Community Mental Health Center located?

The main INcompass Healthcare center is at 285 Bielby Road, Lawrenceburg, Indiana 47025.

3. What are the main center’s office hours?

The Lawrenceburg Main Center lists psychiatry hours Monday through Friday from 8:30 a.m. to 5 p.m. Other INcompass offices have different schedules.

4. Does INcompass Healthcare provide 24-hour crisis support?

Yes. Its crisis line is 812-532-2595. The Crisis Care Center at 285 Bielby Road in Lawrenceburg is open 24 hours a day, seven days a week for youth and adults.

5. Can I receive a same-day mental health assessment?

Same Day Access is available during specified hours at participating offices, including Lawrenceburg Plaza, Batesville George Street, Brookville and Vevay. Follow-up treatment may require appointments.

6. Does Community Mental Health Center offer counseling?

Yes. INcompass provides behavioral health treatment and counseling-related services for eligible adults, children and families.

7. Are psychiatric and medication services available?

Yes. Psychiatric assessment and medication management are among the services offered. Existing patients can contact MedLine at 812-532-3428 for medication-related requests.

8. Does the center provide addiction treatment?

Yes. INcompass offers addiction assessment, outpatient care and related recovery services. The appropriate level of treatment is determined through clinical assessment.

9. Does INcompass Healthcare help children and teenagers?

Yes. The organization provides youth and family behavioral health services, including eligible wraparound, transition and peer-support programs.

10. What is Community Mental Health Center’s phone number?

The general INcompass Healthcare phone number is 812-537-1302. For its 24-hour local crisis line, call 812-532-2595.

Official Sources & Further Information

Information reviewed October 2026. This is an independent informational guide, not a healthcare provider or emergency service. Office schedules, services, charges and eligibility can change. Verify important details directly with INcompass Healthcare before visiting.