Shasta Community Health Center Redding CA: Services & Hours

Which Services Are Available in Redding?

Shasta Community Health Center is a nonprofit Federally Qualified Health Center serving Shasta County. It provides primary and preventive care, along with specialty and support services. Not every service is offered at every address.

Shasta Community Health Center Hours & Locations

The following schedules are from the health center’s published location directory. All times are local to Redding, California.

Official schedules: Shasta Health locations and holiday closures. Individual services may close or stop check-in earlier.

Redding Urgent Care: Hours, Walk-Ins & Check-In Deadlines

The dedicated Shasta Community Health Urgent Care is at 980 Placer Street, Redding, CA 96001. Walk-ins are welcome without an appointment, but arriving before the published check-in deadline does not guarantee acceptance if the clinic has reached capacity.

Before leaving for urgent care

• Call (530) 246-5705 if you need to confirm current capacity.
• Do not confuse the main campus at 1035 Placer Street with urgent care at 980 Placer Street.
• Bring your insurance card, medication list and identification if available.
• If walk-ins have reached capacity, ask about the next session or scheduling with your regular clinician.

Official details: Urgent Care hours, locations and instructions.

How to Schedule a Medical Appointment

Shasta Community Health Center offers online scheduling for existing patients and certain medical visits. New patients and people who need dental, pediatric, specialist or other appointment types should contact the relevant clinic.

1. Identify the appointment type. Decide whether you need a primary-care office visit, annual women’s health exam, urgent visit, dental appointment or another service.
2. Check online scheduling eligibility. Existing patients may schedule supported medical visits through the official appointment page. Other visits require a call.
3. Use your exact patient details. Enter the full legal name, date of birth and phone number matching the medical record. Incorrect information may prevent the scheduling system from locating your chart.
4. Choose the available appointment. Follow the scheduling system’s instructions. A mobile phone number on file allows text reminders and confirmations.
5. Prepare for the visit. Confirm the address and arrival instructions; bring your insurance card, medications and any forms the clinic requested.

What to Bring to Your First Appointment

If the clinic has requested paperwork, visit the official patient forms page. You can review the necessary documents before arriving instead of trying to complete everything at the front desk.

Insurance, Sliding Fee Discounts & Payment Help

Shasta Community Health Center lists Medi-Cal, Medicare, CMSP, Partnership Health Plan and some private insurance plans among accepted coverage. Benefits, provider assignment and out-of-pocket charges depend on the specific plan and service.

How the Sliding Fee Discount Program Works

According to SCHC’s published program materials, eligibility depends on gross household income and household size. Patients may need pay stubs, tax returns, bank statements or other evidence of income. The financial information must be updated at least annually.

One published application lists a minimum visit fee range of $15–$55 for qualifying patients. This is a historical document figure, not a guaranteed current charge. Some labs, imaging, elective procedures and outside services may have separate charges. Verify the current minimum and service eligibility with billing before your appointment.

1. Call about eligibility. Ask the clinic or billing department for the current Sliding Fee Discount Program application.
2. Gather income information. Prepare your household size and proof of total household income or lack of income.
3. Complete the application. Submit the requested financial information through the clinic’s approved process.
4. Confirm your charge. Ask what your discount covers, what must be paid at the visit, and whether external labs or imaging are billed separately.

Official insurance, billing and sliding fee information ↗

Published Sliding Fee Application PDF ↗

Shasta Health Connect Patient Portal

Shasta Health Connect is the health center’s online patient portal. Patients can review results, see visit summaries, complete forms, update information and send non-urgent messages to their care team.

How to Register

1. Open the official portal information page. Go to Shasta Health Connect.
2. Select Sign Up. Follow the registration instructions using your legal name and the email address on file with SCHC.
3. Wait for identity matching. The clinic verifies registration against its medical records. Full access may take a few business days.
4. Log in securely. View available health information, messages, results and documents once your account is verified.

Request Medical Records or Download Forms

The center provides online medical record requests through Professional Medical Copy and downloadable forms for records authorization, telehealth consent and other patient needs.

1. Visit the forms page. Open Patient Forms & Record Requests.
2. Select the records request option. Follow the official link to the records service, or choose the relevant downloadable form.
3. Enter the correct information. Record-release authorization may require your name, date of birth, recipient, records requested, purpose and signature.
4. Allow for processing. The center says to allow approximately 3 business days to process an online record request.

Records service support: (800) 223-6891. Some requests may require additional processing or authorization.

Official Authorization to Release Health Records PDF ↗

Dental, Vision & Family Services: Direct Contacts

These services are especially important for patients who search for “Shasta Community Health Center Redding” but need a department other than general medical care.

Other Shasta County Healthcare Access Options

Patients outside central Redding can use SCHC’s additional clinics in Anderson and Shasta Lake. The center also operates the HOPE Mobile Medical Van, with changing outreach locations and a published weekday service schedule.

HOPE van information: (530) 246-5765. Published hours are Monday–Friday, 7:30 AM–3 PM, but the actual van stop must be confirmed through the current route flyer.

For additional information about SCHC’s wider network, read our complete Shasta Community Health Center locations and urgent care guide.

Map & Getting to the Correct Building

Redding has several Shasta Health addresses close to one another. Confirm the street number, especially when visiting the Placer Street clinics.

2026 Holiday Closures to Check

The official SCHC location directory lists closures for New Year’s Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day observance, Labor Day, Thanksgiving, the day after Thanksgiving and Christmas Day.

Upcoming listed 2026 closures: November 26, November 27 and December 25. The urgent care evening clinic also lists closures on December 24 and December 31.

Schedules may change around holidays. Check the official holiday schedule for your specific department.

Before-You-Go Checklist

• Confirm the exact clinic address and department.
• Check whether you need an appointment or qualify for walk-in care.
• For urgent care, note the check-in cutoff instead of only closing time.
• Bring insurance details and ask whether SCHC must be your assigned provider.
• Prepare your medication list and requested health forms.
• Ask about sliding-fee eligibility before paying if cost is a concern.
• Review holiday closures or special schedule changes before traveling.

Frequently Asked Questions

Official Information & Useful Resources

• Official clinic addresses, hours and holidays
• Official urgent care hours and check-in instructions
• Official appointment scheduling
• Insurance, enrollment and billing
• Patient forms and records requests
• Shasta Health Connect portal
• Vision services and current pricing

This independent informational guide summarizes published information from Shasta Community Health Center and is not the clinic’s official website. Services, fees and operating hours are subject to change. For emergencies, call 911.

Related reading: Shasta Community Health Center complete visitor guide. You can also review our research methodology and official links policy.