Check Hours, Passes, Programs, Pool, Childcare, Rentals and Map Before You Go
Fishers Community Center has different rules for different visits. The main building may be open while the playground is in cleaning, Action Zone is closed, a room is not reservable, or a pool feature is not scheduled.
Use this guide like a front-desk shortcut: pick your task, follow the micro-steps, then use the official button beside the exact action you need.
Quick Answer: Address, Phone, Main Hours and First Decision
Fishers Community Center is located at 11400 Johnson Farm Way, Fishers, IN 46037. The official phone number is 317-595-3123. Main facility hours are Monday–Friday 5 a.m.–9 p.m., Saturday 7 a.m.–7 p.m., and Sunday 10 a.m.–6 p.m.
11400 Johnson Farm Way
Use this for directions. Add extra time for pass setup, check-in, childcare, pool lockers, room wayfinding or tour questions.
317-595-3123
Use this for general facility, membership, schedule, program and visitor questions.
Free pass may be needed
Non-members need a free Community Pass for some free amenities, including the indoor track and indoor playground.
No day passes listed
The official FAQ says day passes and pool-only day passes are not currently offered.
I Want To… Choose the Right Action
This is the fastest way to use the page. Pick the task that matches your visit and follow that section.
Use free amenities
Get a free Community Pass if you are not a member and want to use the indoor track or indoor playground. The pass is good for one year.
Official Community Pass StepsVisit the indoor playground
Reservations are no longer required, but you can reserve 48 hours ahead to guarantee a spot. Entry still depends on real-time capacity for walk-ins.
Official Playground DetailsUse the pool or aquatics
Check the live pool schedule for lap swim, lessons and feature availability. The FAQ says lane reservations are not required.
Official Facility and Aquatics PageUse Action Zone childcare
Action Zone is for eligible household memberships. Parent/guardian must stay inside the facility, and time is limited to 2 hours per day per child.
Official Action Zone PageReserve a meeting room
Rooms are for qualifying nonprofits, community groups and Fishers-based businesses. Birthday parties and private events are not allowed.
Official Meeting Room PageBuy or manage membership
Membership unlocks paid amenities such as fitness, aquatics, gymnasiums and classes. Read age, billing, cancellation and guest rules first.
Official Membership PageHours by Area: Building, Playground, Pool, Action Zone and Rooms
A single “hours” answer is not enough. Use the exact row for the area you plan to use.
| Area | Official listed hours / rule | Visitor action |
|---|---|---|
| Main facility | Monday–Friday 5 a.m.–9 p.m.; Saturday 7 a.m.–7 p.m.; Sunday 10 a.m.–6 p.m. | Use for general access only. Still check the specific area below. |
| Indoor playground | Monday–Friday 9 a.m.–2 p.m. and 4–8 p.m.; Saturday 9 a.m.–2 p.m. and 3–6 p.m.; Sunday 12–5 p.m. | Avoid cleaning breaks. First Friday of every month is closed until 4 p.m. for safety inspection. |
| Indoor track | Tracks main facility hours and requires membership or free Community Pass. | Ages 11+; ages 11–12 require direct adult supervision. |
| Action Zone | Monday–Thursday 8 a.m.–1 p.m. and 4–8 p.m.; Friday–Saturday 8 a.m.–1 p.m.; Sunday closed. | Only eligible household memberships. Parent/guardian must remain in the building. |
| Indoor aquatics center | Monday–Friday 5 a.m.–1 p.m. and 2:30–8:30 p.m.; Saturday 7 a.m.–6:30 p.m.; Sunday 10 a.m.–5:30 p.m. | Check live pool schedule for features, lap swim and lessons before leaving. |
| Meeting rooms | Weekdays 7:30 a.m.–8 p.m.; Community Room also Saturday 9 a.m.–1 p.m. and Sunday 11 a.m.–3 p.m. | Program Rooms are not available on weekends at this time. |
| Sahm’s Community Café | Monday–Friday 8 a.m.–8 p.m.; Saturday 8 a.m.–7 p.m.; Sunday 10 a.m.–6 p.m. | Morning beverage-only window and online ordering times vary; verify before relying on café food. |
| Prospective member tours | Monday–Friday 8 a.m.–8 p.m.; Saturday 8 a.m.–5 p.m.; Sunday 12–4 p.m. | Tours are drop-in, but call ahead for detailed membership or accessibility questions. |
Free Community Pass: Who Needs It and How to Use It
The free Community Pass is one of the most important user actions. Non-members need it for the indoor playground and indoor track. The official page says registration takes less than 5 minutes and the pass is good for one year.
What the pass can unlock
- Indoor playground access for non-members.
- Indoor walking/running track access for non-members.
- Community access where a free pass is required.
- App barcode check-in for each family member.
How the app barcode works
- Create or log in to your Fishers Community Center account.
- Download the Fishers Community Center app.
- Log in with your account email and use the FamilyWorks confirmation code.
- Tap the barcode icon in the app.
- Each family member has their own barcode.
Register online before you arrive
Do this before a busy playground visit. It reduces front-desk delays and helps you find the barcode before children are ready to play.
Check whether the amenity is free or membership-only
The pass is not a day pass for all amenities. Paid member amenities such as the full fitness/aquatics experience may require membership.
Scan in normally to count attendance
For reservations, official guidance says scanning into the facility marks attendance. Missed or late reservations can affect future booking ability.
Indoor Playground: Walk-In, Reservation, Cleaning and No-Show Rules
The playground is for children ages 12 and under with direct adult supervision. It has low-climbing features, a toddler zone and a two-story play structure with tunnel slide. The most useful details are check-in, capacity, cleaning and reservation rules.
Reservations are no longer required
Guests may walk in during open hours as space allows. Entry is based on real-time capacity.
Reserve 48 hours ahead
Reservations remain available 48 hours in advance to guarantee your spot. They are one hour long, start every 30 minutes and are limited to one per person per day.
Check in at playground desk
Check-in kiosks have been removed. Adults and children need either membership or free Community Pass to check in.
| Rule | What it means | What parents should do |
|---|---|---|
| Cleaning breaks | Weekday playground closes 2–4 p.m.; Saturday closes 2–3 p.m. | Do not arrive in the middle of a cleaning window. |
| First Friday safety inspection | First Friday of every month: closed until 4 p.m. | Avoid first Friday mornings for playground plans. |
| Cancellation | Cancel reservation in the app at least 90 minutes ahead if you cannot attend. | Use “can’t go” so someone else can use the spot. |
| No-show | Not canceled in time and not checked in within 15 minutes after start time can be marked no-show. | Arrive early and scan in normally. |
| Two no-shows | Two no-shows within 7 days can block that reservation type for 14 days. | Cancel early if plans change. |
| Birthday parties | Playground birthday parties are not allowed. | Do not plan cake/gifts in the playground area. |
Pool and Aquatics: Features, Hours and What Not to Assume
The aquatics center includes a lap pool, warm-water leisure pool, AquaClimb, NinjaCross and enclosed slide features. The big mistake is assuming every pool feature is always available during pool hours.
Features listed by the facility
- 9,800 sq. ft. indoor aquatics area.
- 25-yard lap pool with maximum depth of 8 feet.
- 12-foot AquaClimb wall.
- Indoor NinjaCross system.
- 18-foot enclosed water slide.
- Zero-depth warm-water pool with interactive play and splash features.
Pool rules users often miss
- Children 12 and under must be supervised by a parent/guardian.
- Pool-only day passes are not offered at this time.
- Lane reservations are not required.
- Lap pool is listed at 81 degrees; leisure pool at 88 degrees.
- Towels are not provided or sold; bring your own.
- Life jackets are available to borrow on site.
| Pool item | Official FAQ detail | Plan this way |
|---|---|---|
| Inflatable raft | Not allowed in pools. | Do not bring inflatable rafts. |
| Kickboard | Allowed for lap swim only. | Use only during lap swim. |
| Boogie board | Not allowed. | Leave it at home. |
| Toys and dive rings | Allowed. | Use safely and follow staff directions. |
| Birthday party/rental | Pool rentals for birthday parties are not allowed at this time. | Do not plan pool birthday rentals. |
Action Zone Childcare: Eligibility, Hours and Parent Rule
Action Zone is a supervised childcare area on the first floor, but it is not off-site daycare. Parents or guardians must remain inside the building while the child is in care.
| Detail | Official information | Visitor action |
|---|---|---|
| Age range | Children ages 2 months to 12 years. | Confirm your child is listed on an eligible household membership. |
| Included membership | Included in Charter Household Memberships and Household Plus Memberships. | Do not assume all membership types include childcare. |
| Upgrade option | Household Plus upgrade includes Action Zone for an additional $25/month. | Ask membership staff before relying on childcare. |
| Daily limit | Up to 2 hours per day per eligible child. | Plan workouts/classes within that window. |
| Parent location | Parent/guardian must remain inside the facility. | Do not leave for errands while the child is in Action Zone. |
| Sunday | Closed. | Do not plan Sunday childcare. |
Fitness, Group Classes and Indoor Track: PDF Rules Converted to User Steps
The fitness PDF includes important details that ordinary directory pages miss. Use this section before going to the fitness floor, EGYM, group exercise, cycle studio or indoor track.
Age rules
- Fitness floor: ages 11+.
- Ages 11–12 need direct adult supervision.
- EGYM Circuit: ages 14+.
- Small group training: ages 14+.
- Indoor track: ages 11+, with adult supervision for ages 11–12.
What to wear and bring
- Wear appropriate athletic attire.
- Closed-toe athletic shoes are required.
- Cleats are not permitted on the indoor track.
- Bring water or sealed sports drink.
- Food and gum are not permitted in fitness/class areas.
Equipment etiquette
- Wipe equipment after each use.
- Allow others to work in between sets.
- Return equipment to its designated area.
- Report maintenance issues to the fitness floor desk.
- Avoid phone distractions while using equipment.
Indoor track micro-rules
Walkers use the inner lanes. Joggers and runners use the outer lanes. Follow the direction of the day. If you need to stop, stretch, tie a shoe or rest, step to the side. Strollers, balls and other equipment are not permitted on the track unless otherwise noted.
Membership Policy PDF: Billing, Access, Guests and Conduct
Membership questions are high-intent because they affect access, billing and cancellation. These details come from the official membership policy PDF and official FAQ.
| Topic | Policy detail | What to do |
|---|---|---|
| Adult ID | Valid government-issued photo ID is required for adult members. | Bring ID at sign-up or manual check-in. |
| Minors | Parent or legal guardian must complete minor registration and sign youth waivers. | Do not send a minor to register alone. |
| Check-in | Members and guests scan using app barcode; physical cards available upon request. | Set up the app or ask about a physical card. |
| Join fee | Join fee is required at enrollment and again if membership lapses for more than 60 days. | Avoid letting membership lapse if you plan to return soon. |
| Auto-draft | Monthly dues draft on the 1st by credit card, debit card or bank draft. | Keep a valid payment method on file. |
| Failed payment | If not resolved within 60 days, membership can be canceled and access restricted. | Fix failed payments quickly. |
| Cancel or pause | Cancel by the 20th of the prior month; pause up to 5 months per calendar year and begin at least 10 days in the future. | Submit changes early; late cancellations may not refund. |
| Guests | Members may bring guests free up to 3 times per calendar year; guests must register and sign waiver. | Bring guests to the Welcome Desk and prepare parent/guardian waiver for guests under 18. |
Meeting Rooms and Rentals: What Is Allowed, What Is Not, and How to Reserve
Fishers Community Center meeting rooms are not general party rooms. They are for qualifying local nonprofits, community groups and Fishers-based businesses, subject to approval.
| Room | Capacity / features | Use it when |
|---|---|---|
| Community Room | 1,384 sq. ft.; up to 60 people; two 86-inch 4K displays with Air Media; Wi-Fi; 10 round tables; 60 chairs; sink/countertop. | A qualifying group needs a larger meeting space. |
| Program Room 1 | 676 sq. ft.; up to 18 people; 86-inch display; Wi-Fi; 9 rectangular tables; 18 chairs; sink/limited counter. | A small approved meeting needs a room. |
| Program Room 2 | 680 sq. ft.; up to 18 people; same display, Wi-Fi, table/chair setup. | A small approved meeting needs a second option. |
| Program Room 3 | 677 sq. ft.; up to 18 people; same display, Wi-Fi, table/chair setup. | A small approved meeting needs flexible space. |
Confirm your group qualifies
Eligible categories include partnered organizations, Fishers-based nonprofits, local clubs/HOAs/social groups and Fishers-based businesses aligned with City of Fishers values.
Check the calendar carefully
The official page warns that times shown in the calendar are existing reservations, not available times.
Submit 7–90 days ahead
Reservations can be made up to 90 days in advance and must be made at least 7 days before the meeting date.
Wait for approval email
You will receive an email from the City of Fishers via Smartsheet telling you whether the request is approved.
Modify or cancel correctly
For changes, the official page lists FCCMeetingRoomsInquiries@fishersin.gov. For questions, call 317-536-1305.
Camps and Programs: Parent Packet Details Worth Knowing
If you are searching “programs,” camp policies matter because they involve payment deadlines, deposits and cancellation rules. The official camp parent packet includes payment and refund details that should be checked before registering.
Payment details from the camp packet
- School Break Camps: full payment is due at registration.
- Registration is not complete until payment is received.
- Summer Camp: $20 non-refundable deposit required per child, per week.
- Remaining balance drafts the Saturday before the upcoming camp week.
- If payment fails by deadline, registration may be canceled and the deposit forfeited.
Cancellation details from the camp packet
- School Break Camps: 100% refund if canceled 13+ days before start.
- School Break Camps: 100% credit if canceled 1–12 days before start.
- School Break Camps: 50% credit if canceled within 7 days after start and camper has not attended.
- Summer Camp: refund/credit rules subtract the $20 non-refundable deposit per week.
- Credits are non-transferable and non-refundable.
Accessibility and Inclusive Visit Planning
The official facility page says the center is designed as an accessible and inclusive space. This matters for families, older adults, swimmers, fitness users and visitors who need communication support.
Fitness accessibility
The facility page lists accessible fitness equipment and says Fit Start, EGYM, personal training and small group training sessions are accessible for individuals who are hard of hearing, deaf or non-English speakers.
Pool accessibility
The facility page lists a zero-depth entry pool with dual handrails and water wheelchairs.
Changing support
The facility page lists an adult changing table room. Call ahead if this feature is essential to your visit.
Map, Parking and Arrival Help
Use the map for the main facility address. Parking is available in the lot outside the facility. Arrive early if you need app setup, manual ID check-in, Community Pass barcode help, childcare check-in, pool prep or meeting-room directions.
For first-time visitors
Bring your app barcode or photo ID. Adults without barcode may be checked in manually with valid photo ID.
For families
Check playground capacity in the app, avoid cleaning breaks, and bring direct adult supervision for children 12 and under.
For meeting groups
Do not invite attendees until your room is approved by email. Calendar times may show existing reservations, not available times.
Checklist Before Leaving Home
General visit
- Check the exact area hours, not only main facility hours.
- Bring app barcode, membership card or valid photo ID.
- Do not rely on cash/checks as your only payment method.
- Bring a lock if you need to secure belongings.
- Clean lockers before leaving; overnight storage is not allowed.
Family visit
- Get free Community Pass for non-member playground/track use.
- Check playground capacity and cleaning breaks.
- Reserve playground time if your visit depends on guaranteed entry.
- Confirm Action Zone eligibility and hours.
- Bring towels for pool use.
Program or room visit
- Check registration deadline, age, refund and payment rules.
- For rooms, confirm your group qualifies.
- Submit room request at least 7 days ahead.
- Do not use meeting rooms for private parties.
- Save approval email or registration confirmation.
Common Mistakes That Cause Failed Visits
Trusting only Google hours
The main building may be open while the playground, Action Zone, pool feature or meeting room is not available.
Arriving during playground cleaning
Weekday and Saturday cleaning breaks can interrupt family plans.
Expecting a day pass
The FAQ says day passes and pool-only day passes are not currently offered.
Using Action Zone like off-site daycare
Parents or guardians must remain inside the building while the child is in Action Zone.
Trying to book a party room
Community and Program Rooms are not for birthday parties, weddings, graduations or private events.
Missing cancellation deadlines
Membership, playground reservation, camp and meeting-room rules all have different cancellation paths.
Phone Script for Quick Help
Use this script when your visit depends on a specific schedule, pass, class, room or child-care rule.
Copy this script
“Hi, I’m planning to visit Fishers Community Center for [playground / pool / Action Zone / membership / indoor track / meeting room / fitness class / camp]. Can you confirm the current hours, whether I need a Community Pass or membership, whether reservations are needed, and what I should bring for check-in?”
Official Links to Verify and Complete the Task
Use these after reading the guide. Each link supports a direct action: pass setup, schedule check, room reservation, membership policy, camp rules, map or final verification.
Frequently Asked Questions
Where is Fishers Community Center located?
Fishers Community Center is located at 11400 Johnson Farm Way, Fishers, IN 46037.
What is the phone number for Fishers Community Center?
The official phone number listed for Fishers Community Center is 317-595-3123.
What are the main Fishers Community Center hours?
Main facility hours are Monday–Friday 5 a.m.–9 p.m., Saturday 7 a.m.–7 p.m., and Sunday 10 a.m.–6 p.m.
Are playground hours the same as building hours?
No. The playground has separate hours, cleaning breaks and first-Friday safety inspection closure until 4 p.m.
Do I need a Community Pass for the indoor playground?
Non-members need a free Community Pass or membership to check in to the indoor playground.
Are playground reservations required?
No. Reservations are no longer required, but optional reservations are available 48 hours in advance to guarantee a spot.
How long is a playground reservation?
Playground reservations are one hour long, with start times every 30 minutes, and are limited to one per person per day.
Does Fishers Community Center offer day passes?
The official FAQ says day passes are not currently offered.
Does the pool offer pool-only day passes?
No. The official FAQ says pool-only day passes are not offered at this time.
What are the pool temperatures?
The FAQ lists the lap pool at 81 degrees and the leisure pool at 88 degrees.
What is Action Zone?
Action Zone is supervised childcare on the first floor for eligible household memberships while the parent or guardian remains inside the facility.
What are Action Zone hours?
Action Zone hours are Monday–Thursday 8 a.m.–1 p.m. and 4–8 p.m., Friday–Saturday 8 a.m.–1 p.m., and Sunday closed.
Can I reserve a meeting room for a birthday party?
No. Birthday parties and personal/private events are not allowed in the Community and Program Rooms.
Who can reserve meeting rooms?
Meeting rooms can be reserved by eligible local nonprofits, community groups, local clubs, HOAs, social groups and Fishers-based businesses, subject to approval.
How far in advance can meeting rooms be reserved?
Reservations can be made up to 90 days in advance and must be made at least 7 days before the meeting date.
What ages can use the fitness floor?
The fitness floor is open to ages 11+, ages 11–12 require direct adult supervision, and the EGYM Circuit is open to ages 14+.
Can children visit without an adult?
Children 12 and under must be accompanied by a parent or guardian age 18+ while in the facility.
Does Fishers Community Center accept cash or checks?
The official FAQ says that effective June 1, 2026, cash and checks are no longer accepted. Accepted methods include credit card, debit card, tap to pay for single transactions and bank drafts.