Choose the Right Clinic for Care, Hours, Appointments and Sliding-Fee Help
CBWCHC has several sites in Lower Manhattan and Flushing, and the correct answer depends on your service. Internal Medicine, Pediatrics, OB/GYN, Dental Care, Mental Health, Eye Care, Social Work and Health Education can have different locations, hours and phone numbers.
This guide gives patients a practical route: choose the right service, match it to the right address, check service-specific hours, schedule the right way, prepare for the first visit, understand sliding-fee PDFs, and open official links only after the explanation.
Quick Answer: Use Service First, Then Location
Do not choose a CBWCHC site only by distance. The Manhattan Chinatown locations are close to each other, but they do not offer the same services. The Flushing locations also split services by address. Start with the department you need, then confirm the location, phone number and hours.
Internal Medicine
For adult primary care, annual physicals, follow-up visits, chronic disease care and urgent non-emergency concerns.
Pediatrics
For newborns, children, teens and young adults up to age 21, including checkups, vaccines and sick visits.
Women’s Health
For gynecology, prenatal and postpartum care, contraception, pregnancy testing, STI testing and family planning.
Dental Care
For exams, cleanings, X-rays, fillings, crowns, extractions, root canals, dentures, bridges and preventive education.
Locations: Which CBWCHC Site Fits Your Visit?
The official CBWCHC locations page lists five patient sites across Manhattan and Queens. Use this table to avoid showing up at the wrong building for your service.
| Location | Services listed for that site | Best patient use |
|---|---|---|
| 268 Canal Street, New York, NY 10013 | Internal Medicine, OB/GYN, Mental Health, Health Education, Social Work. | Best Chinatown starting point for adult primary care, OB/GYN, mental health inquiry, social work and health education. |
| 125 Walker Street, 2nd Floor, New York, NY 10013 | Pediatrics, Dental Care, Primary Eye Care, Social Work. | Best Manhattan site for children’s care, dental visits, eye care and social work near Canal Street. |
| 136-26 37th Avenue, Flushing, NY 11354 | Pediatrics, Mental Health, Social Work. | Useful for Queens pediatric care, mental health inquiry and social-work support. |
| 137-43 45th Avenue, Flushing, NY 11355 | Family Medicine, Pediatrics, GYN, Social Work. | Good Queens option for family medicine and pediatrics, including certain virtual Sunday visit listings. |
| 131-72 40th Road, Flushing, NY 11354 | Internal Medicine, OB/GYN, Dental Care, Mental Health, Primary Eye Care, Social Work. | Best broad-service Queens site for adult care, OB/GYN, dental, mental health, eye care and social work. |
Services: What Each Department Actually Helps With
The top search results often list services without helping a patient choose. This section turns the service list into plain-language choices.
Internal Medicine
Use for adult primary care, physicals, routine follow-ups, screenings, chronic conditions, medications and urgent but non-emergency symptoms.
Pediatrics
Use for well-child visits, vaccines, school forms, sick visits, growth questions, teen care and care coordination for children through young adulthood.
Obstetrics and Gynecology
Use for pregnancy care, routine gynecology, contraception, family planning, pregnancy testing, STI testing and postpartum care.
Dental Care
Use for exams, cleanings, dental X-rays, fillings, crowns, extractions, root canals, periodontal care, dentures, bridges and oral-health education.
Primary Eye Care
Use for eye exams, glasses prescriptions, diabetic eye care, eye-disease screening, infection/injury evaluation, DMV vision testing and referrals.
Mental Health
Use for integrated behavioral health care for eligible CBWCHC primary-care patients, including therapy and medication-management support.
Social Work
Use for support with benefits, referrals, case management, care coordination, family or crisis support and community-resource navigation.
Health Education
Use for one-on-one education, workshops, screenings, vaccination programs, culturally adapted education materials and health-library guidance.
Health Insurance Help
Use for enrollment, renewals, Medicaid, Child Health Plus, Qualified Health Plan questions and sliding-fee discount guidance.
Hours by Service: The Useful Snapshot
CBWCHC hours are not one universal schedule. The table below focuses on the hours most searchers need, while still making clear that patients should confirm official pages before traveling.
| Service and site | Official hours snapshot | Call note |
|---|---|---|
| 268 Canal – Internal Medicine | Mon/Tue/Thu/Fri/Sat/Sun 9 AM-6 PM; Wed 10 AM-6 PM. | (212) 379-6998 – call for appointment. |
| 268 Canal – OB/GYN | Mon/Tue/Thu/Fri/Sat/Sun 9 AM-5 PM; Wed 10 AM-5 PM. | (212) 966-0228 – call for appointment. |
| 268 Canal – Mental Health | Mon/Tue/Thu/Fri/Sat/Sun 9 AM-6 PM; Wed 10 AM-6 PM. | (212) 941-2213 – call for inquiry. |
| 125 Walker – Pediatrics | Mon/Tue/Thu/Fri/Sat/Sun 9 AM-5 PM; Wed 10 AM-5 PM. | (212) 226-3888 – call for appointment. |
| 125 Walker – Dental | Mon/Tue/Thu/Fri/Sat/Sun 9 AM-5 PM; Wed 10 AM-5 PM. | (212) 226-9339 – call for appointment. |
| 125 Walker – Primary Eye Care | Mon/Fri 9 AM-5 PM; Tue/Wed/Thu/Sun closed; Sat call for appointment. | (212) 226-3888 – call for appointment. |
| 136-26 37th Ave – Pediatrics | Mon/Tue/Thu/Fri/Sat/Sun 9 AM-6 PM; Wed 10 AM-6 PM. | (718) 886-1222 – call for appointment. |
| 136-26 37th Ave – Mental Health | Mon/Tue/Thu/Fri/Sat 9 AM-6 PM; Wed 10 AM-6 PM; Sun closed. | (718) 886-7373 – call for inquiry. |
| 137-43 45th Ave – Family Medicine / Pediatrics | Mon/Tue/Thu/Fri/Sat 9 AM-5 PM; Wed 10 AM-5 PM; Sun virtual visits listed 9 AM-5 PM. | (929) 362-3006 – call for appointment. |
| 131-72 40th Rd – Internal Medicine | Mon/Tue/Thu/Fri 8 AM-6 PM; Wed 10 AM-6 PM; Sat/Sun 9 AM-6 PM. | (718) 587-1111 – call for appointment. |
| 131-72 40th Rd – OB/GYN | Mon/Tue/Thu/Fri/Sat 9 AM-5 PM; Wed 10 AM-5 PM; Sun 9 AM-5 PM every other Sunday. | (718) 886-1287 – call for appointment. |
| 131-72 40th Rd – Dental | Mon/Tue/Thu/Fri 9 AM-6 PM; Wed 10 AM-6 PM; Sat 8 AM-4 PM; Sun closed. | (718) 587-1111 – call for appointment. |
Phone Numbers: Call the Department, Not Just the Brand Name
CBWCHC lists department and site phone numbers because the correct number depends on the care you need. Using the wrong number can slow down scheduling.
Common Manhattan numbers
- 268 Canal Internal Medicine: (212) 379-6998.
- 268 Canal OB/GYN: (212) 966-0228.
- 268 Canal Mental Health: (212) 941-2213.
- 125 Walker Pediatrics / Eye Care: (212) 226-3888.
- 125 Walker Dental: (212) 226-9339.
Common Queens numbers
- 37th Avenue Pediatrics: (718) 886-1222.
- 37th Avenue Mental Health: (718) 886-7373.
- 45th Avenue Family Medicine/Pediatrics: (929) 362-3006.
- 40th Road Internal Medicine/Dental: (718) 587-1111.
- 40th Road OB/GYN: (718) 886-1287.
When to call instead of booking online
- You are not sure which location has the service.
- You need Dental, Primary Eye Care, Mental Health or Social Work.
- You are uninsured and need sliding-fee help.
- You need language, records or MyChart support.
- You need after-hours urgent medical advice.
Appointments: Online Booking vs Calling
The official scheduling page says patients can make appointments online or call one of the five locations. Online scheduling is currently listed for Internal Medicine, Pediatrics and OB/GYN, while additional services may be added later.
Use online scheduling for eligible services
Online booking is useful for Internal Medicine, Pediatrics and OB/GYN visit types such as new patient visits, annual wellness visits, follow-ups and urgent non-emergency visits.
Call for Dental, Eye Care, Mental Health and Social Work
These services may require a department-specific call, inquiry, referral or location confirmation.
Allow more time for a first visit
First visits usually involve registration, insurance or sliding-fee questions, medication review and medical history.
Use emergency care when needed
CBWCHC appointment tools are not for life-threatening symptoms. Call 911 for emergencies.
Copy this call script
“Hi, I need an appointment for [service]. I’m in [Manhattan / Queens]. Which CBWCHC location handles this service, what are the current hours, can I book online, and what should I bring if I’m a new patient or uninsured?”
Prepare for Your First Visit
CBWCHC’s patient page emphasizes appointment preparation. This matters for new patients, families, dental patients, uninsured patients, patients with Medicaid or private coverage, and anyone who needs records or language support.
Bring these items
- Photo ID if available.
- Insurance card, Medicaid card or coverage documents if you have them.
- Medication list or medicine bottles.
- Immunization record, especially for children.
- Prior lab results, referrals, eye/dental records or hospital documents if relevant.
- Questions or symptoms you want to discuss.
Arrive prepared
- Confirm the exact address before leaving.
- Arrive early for forms and registration.
- Ask about sliding-fee or insurance help before the visit if cost is a concern.
- Build extra travel time in Chinatown and Flushing.
- Bring a trusted support person if you need help understanding forms.
Sliding Fee PDF Audit: General Medical Fees Explained
CBWCHC’s health-insurance page links a 2025 General Fee Discounts PDF. The table is based on household income and family size, with fee codes from G1 through G6. The most useful patient takeaway is that the fee table is not one flat price for everyone.
| General fee item | Lowest listed fee code | Full-fee column | What it means for patients |
|---|---|---|---|
| Initial / annual physical exam provider fee | $20 | $255 | Your cost may depend on the sliding-fee category, not only the visit type. |
| Subsequent visit provider fee | $15 | $202 | Follow-up visits may be discounted separately from new/annual visits. |
| Laboratory | $0 | $40 | Lab costs can be reduced under the fee scale, but confirm what is included before testing. |
| EKG | $0 | $40 | Some procedure charges are listed separately from the provider visit. |
| Plain X-ray | $10 | $50 | Ask whether imaging is needed and how billing applies. |
| Prescription support | 50% of prescription cost | Health Center covers up to $30 per prescription | Ask whether partner pharmacy discounts or prescription assistance apply to your medication. |
Dental Sliding Fee PDF Audit: Why Dental Costs Need a Separate Check
CBWCHC also links a separate 2025 Dental Fee Discounts PDF. Dental care uses its own categories because diagnostics, preventive care, restorative care, oral surgery, crowns, endodontics and dentures can have very different fee ranges.
| Dental category | Lowest listed fee code | Full-fee column | Patient-friendly explanation |
|---|---|---|---|
| Diagnostics | $60 | $353 | This may include diagnostic visit components, not the same as treatment cost. |
| Preventive | $30 | $198 | Useful for cleaning/preventive care questions, but confirm what the appointment includes. |
| Restorative | $45 | $220 | Fillings and similar restorative work may fall in this broad category. |
| Oral Surgery | $95 | $455 | Extractions or surgery-related needs can cost more than routine preventive care. |
| Crowns | $525 | $1,275 | Crowns are substantially higher cost, so ask for a treatment plan estimate. |
| Dentures | $575 | $1,870 | Denture costs may involve multiple steps; ask whether adjustment, repair, reline or new denture applies. |
Insurance, Medicaid, Child Health Plus and Sliding-Fee Help
CBWCHC’s official health-insurance page says care is available regardless of ability to pay or insurance status. It also says patients may receive help enrolling in government-sponsored health insurance plans, including Medicaid, Child Health Plus and Qualified Health Plans, and that a sliding fee discount may be available to those who qualify.
If you have insurance
Bring your card and ask whether your plan covers the service, provider, location and visit type. Medical, dental, eye and mental-health benefits can differ.
If you do not have insurance
Ask about enrollment help and sliding-fee documents before the visit. The discount level is based on household income and family size.
If medication cost matters
The official health-insurance page notes that CBWCHC patients may be eligible for discounted prescriptions at partner pharmacies.
MyChart: Portal Setup, Records and Results
CBWCHC uses MyChart for patient portal access. The official page says patients can ask for an activation code at the front desk or call the Health Education team. Existing CBWCHC MyChart users can log in through the OCHIN MyChart portal.
What MyChart can help with
- View health records when available.
- See test results after release.
- Manage appointments.
- Message care teams when the feature is available.
- Make payments.
- Support smoother telehealth visits.
Important transition warning
The official MyChart page says some features may take a few weeks to become available during the portal upgrade, and old portal records may not appear in MyChart. If you urgently need old records, call your care team.
Maps and Travel Planning
The map below is a starting point only. For appointment day, use the exact address from your confirmation because CBWCHC has multiple addresses in both Chinatown and Flushing.
Manhattan
Confirm whether you need 268 Canal Street or 125 Walker Street. They are close but serve different departments.
Queens
Confirm 37th Avenue, 45th Avenue or 40th Road. Do not use only “Flushing CBWCHC” in your map app.
Arrival buffer
Allow extra time if you are new, using insurance/sliding-fee help, bringing children, or traveling during busy Chinatown/Flushing hours.
Local Patient Tips That Competitor Pages Usually Miss
Say the department name first
When calling, say “Dental at Walker” or “Internal Medicine at 40th Road.” That is clearer than saying only “CBWCHC.”
Confirm Sunday visits
Sunday hours can vary by service, site and virtual/in-person status. Call first when Sunday care matters.
Ask about same-day care by phone
The homepage promotes same-day appointments, but the right process depends on service, severity and location.
Bring income documents if cost is a concern
The sliding-fee PDFs are based on household income and family size, so staff may need documents to determine eligibility.
Use MyChart after check-in
Ask about activation during your visit. It is easier than trying to set up the portal later without the right code.
Do not treat old directory hours as final
Third-party pages may show one department’s hours. CBWCHC’s official site is safer for current service-specific hours.
Official Links to Verify Current Details
Use these official links after you understand which service and location you need. They are the safest source for current hours, phone numbers, scheduling, fee PDFs and patient portal access.
Frequently Asked Questions
Where is Charles B. Wang Community Health Center located?
CBWCHC has multiple Manhattan and Queens sites, including 268 Canal Street, 125 Walker Street, 136-26 37th Avenue, 137-43 45th Avenue and 131-72 40th Road.
What services does CBWCHC offer?
Services include Internal Medicine, Pediatrics, OB/GYN, Dental Care, Primary Eye Care, Mental Health, Social Work, Health Education and health insurance support.
Can I schedule online?
Yes. CBWCHC lists online scheduling for Internal Medicine, Pediatrics and OB/GYN. For other services, call the correct department or location.
Does CBWCHC offer same-day appointments?
The official homepage promotes same-day appointments. For non-emergency same-day needs, call the Health Center or use eligible online scheduling. For emergencies, call 911.
Which Manhattan location has Pediatrics and Dental Care?
The 125 Walker Street, 2nd Floor location lists Pediatrics, Dental Care, Primary Eye Care and Social Work.
Which Manhattan location has Internal Medicine and OB/GYN?
The 268 Canal Street location lists Internal Medicine, OB/GYN, Mental Health, Health Education and Social Work.
Which Queens site has the widest service mix?
The 131-72 40th Road location lists Internal Medicine, OB/GYN, Dental Care, Mental Health, Primary Eye Care and Social Work.
Does CBWCHC accept Medicaid?
CBWCHC official service and health-insurance pages state that Medicaid and major insurance plans are accepted, but patients should confirm coverage for their service and location.
Can uninsured patients be seen?
Yes. CBWCHC says care is provided regardless of insurance status or ability to pay, and sliding-fee discounts may be available based on household income and family size.
What do the sliding-fee PDFs show?
The 2025 general and dental fee PDFs show fee categories based on household income and family size, with different prices for medical visits, labs, vaccines, dental diagnostics, preventive care, restorative care and other services.
What should I bring to a first appointment?
Bring photo ID if available, insurance card if you have one, a medication list, immunization records when relevant, and any documents related to your medical, dental or eye-care concern.
How do I access MyChart?
Ask for a personalized activation code at the front desk or call the Health Education team. Existing users can log in through the OCHIN MyChart portal.
Does CBWCHC offer mental health services?
Yes. Mental Health services are listed for eligible primary-care patients, including assessment, therapy, medication management and coordinated care.
Does CBWCHC offer dental care?
Yes. Dental services include exams, cleanings, X-rays, fillings, crowns, extractions, root canals, periodontal care, dentures, bridges and preventive education.
Should I walk in or call first?
Call first if you are unsure about location, service hours, Sunday availability, dental care, eye care, mental health, insurance, sliding-fee eligibility or same-day needs.